Videocon Industries Complaints & Reviews

Hi,
Despite D2H login website resets my password, when I enter the new password in the system, the website login does nothing and returns to the login page.
I have been denied from logging in to the D2H website.

Even if I write to their customer care, instead of fixing the real issue, they just send me a new password that again does not work.

Disappointing experience. On top of that this is the...

I am unable to log into my Videocon d2h account[protected] with my regular password as well as OTP with my RTN.
As per TRAI’s new rules for DTH, cable TV operators, I am trying to change my existing package to channel selection package from last 1 week but unable to do so because of d2h login issues and poor response from their customer care. It seems Videocon d2h has intentionally blocked the customers logins.
When we call...

Hi, my customer id is[protected] and am enrolled for d2h service from videocon d2h. As per new trai ruling, the mandatory base pack of 100 channels [price=rs.130 exc tax] can contain 25 mandatory dd channels + 75 other channels [fta or paid channels]. While subscribing to paid channels, i had removed some of the fta channels which were not necessary so that my overall channel list falls within 100 channels, however the customer care does not...

This is phani from hyd. I have purchased a videocon 50’’ tv in jun 2017 with 1+2 years extended warranty. From aug 2018 the tv led screen is showing blank. Raised complaint (Videocon 50 inches hyd[protected]) and the issue is not resolved. The service center people saying no parts available. I have asked for replacement. Its not replaced yet. Pls help me...

Hi, dushyanthan. B, i taken the connection from videocon d2h and without my request they have been activation usb recording facility and detected rs 1 per day to till day before yesterday. When i cross verified the same with customer care said that it was activated by back end team and money will not be refunded. Nearly they detected rs 750. I was cheated by videocon without my request how come they will enable usb recording service. Please...

I am an existing d2h customer. I have an hd-2222 rf set top box. I want to upgrade to the newer hd-6666 rf model, but i don't see any option on the
Website. I've been contacting your customer care via email but every time i get a canned response saying that i already have an hd 6666 rf model and the issue gets closed. This has happened 4-5 times already.

I want an option to swap/buy/upgrade to the newer model and its...

Hi,
I bought a videocon washing machine 18months ago, which got problem with mother board now. I have given complaint to the customer care couple of times with complaint number: vij[protected], and these customer service agents had given the local service executive numbers which are not working and tried with 3 to 4 times with customer service and each and everytime they are giving different numbers finally got connected with one of...

Jay hind, (Please ignore my bad english)

Zee entertainment's zee family pack was rs 45, which has reduced it to rs 39 and reduced its own channels, such that the rate of zee cinema decreased from 19 to 15 rupees and the picture rate reduced to 10 to 6 rupees. Has gone. But videocon d2h is charging the same old prices. I have also complained to them. But they are changing the subject and are not giving the correct answer....

I had been facing problem with videocon d2h, every 3 month or 4 month, the set up box and others keep on producing problem. If i wanna to complaint and to rectify, there being charging 200 and more for replacement or service, Don't know what i need to do with service. I had been using Videocon past 10 years+.

D2 h number: 86885791...

Customer i'd :[protected]

Mobile:[protected]

Note:- i attached a pic which is my d2h account which is having a issue maxi topup add-on please remove it

I asked customer care people to remove the add-on maxi topup in my account they said they can't find any add-on in my account but the add-on is existing in my account which is in others section category

This is not the 1st time i'm...

Dear Customer Support team,

I have purchased a Videocon LED tv on 01.08.2016. In the month of Oct 2018, the display of my tv was got not working. My tv was under warranty period. I have made complaint vide Complaint Regn. No. PAT[protected] in the name of my wife RASHMI. A technician visited and confirm non-working of display. He said that it will take a fortnight to change the display of the tv but till date my tv is yet to...

My complaint is with Videocon D2h for charging more money than what Trai has mentioned in their plan.

As per TRAI new rules, all cable operator will let customer decide their channels, but Videocon is charging money for free channels and the bouqet of some channels does not include all the channels mentioned. TRAI launched their on channel selector so customer can create packs as per their wish. but when you make your plan...

I have purchased videocon 40" led tv from sai electronics ulhasnagar-421004 on 14th december, 2016 under 5 year extended warranty.
On 15th july, 2018 tv shows no clear picture and no clear sound, hence i called service call centre but service engineer not visited my place to see problems in tv.

Now it is around 6 months still i have not received panel and tv is not working.

Request you to consider this...

Please change my mobile number old number [protected] new number [protected] customer name maqsood customer I'd no is[protected] please change as soon as possible and please deactivate the music channels 3208, 3202, 2157, 2156 please please deactivate these channels it is my mistake activated the music channels thank you...

Videocon dth settop box not processing up to 100% and hang to go beyond 55%. No resolution from vidocon after complaining many times but no response. I want to return this useless set top box n want refund of my money.i have complaint to Videocon but no solution.i don't want this type of product n want to return the company. Pls resolve the problem n refund me...

I had an issue with the display and motherboard and was transferred to your authorized dealer vee gee. I has been more than 6 month there is no response from the dealer

Bill no:1264 (Dealer)
Coc no: [protected]
Model no: vne40f21a
Date processed:[protected]

Please do the needful as it take more than 6 months and now it is under warranty. We are hlpless due to their irrespective service.br...

Dear Sir/Madam,

I want to informed you that while recharging through PAY TM website for my monthly d2h recharge, I have put my other mobile no. [protected] instead of ragister mobile no. [protected].I request you to look in the above matter.
Thanks

Find enclosed the screen shot of my transaction for your ready reference:...

I have videocond2h and my registered mobile number is [protected]. I want to change my number to [protected] because i have been facing many problems because of this number. I would be obliged if you change my number to [protected] as im unable to get all the offers made by videocon from time to time. The dealer whose number is registered is getting all the benefits. Now i want to take the new plans of d2h. I find it unable because of the registered...

Please update my secondary rtn no to my primary rtn number so that i can use 98xxxxxx19 as my primary rtn in future. Primary rtn is not in my use as of now.

Due to incorrect rtn number i m not able to change password and use other service effectively and also not able to make the channel requests as per new rules.
For more information can call on my secondary rtn number as this is my only active number to connect with...

Even now, a whole week later, there has been no worthwhile response.
It is impossible to talk to the "nodal" officer, and you cannot get any other functionary's contact particulars.
My bank tells me the payee's accounts manager must first take up his claim of not receiving the funds transferred by neft. One can proceed to the customer facilitation centre operated by the rbi only thereafter. But i cannot even locate this ephemeral...