Videocon Industries Complaints & Reviews

I have registered a complaint on 6th nov, 2018 but i have not received any calls within 48 hours as said by the customer care person. Then i called back to them and taken service engineer number and service center number but the service engineer number was wrong and service center told me that he would not be able to help me. I called again to customer care but they did not responded me well. Wrost service. Warranty will be over by 18th nov,...

Subject: regarding manufacturing defecting product and service issue.

Complain/reference no.:del[protected], dated:29/05/2018, no.:del[protected], del[protected], 26/06/18 and many more complain

Respected sir,

It is to inform you that i had purchased 4kuhd-43” (Led tv) from vijay sales, pritampura, new delhi on 09/10/2016 (Copy of invoice is attached) which was exclusive product available only...

Hi,

I purchased 40” led tv in nov 2017, after 8 months panel got faulty. I complained on customer care number, engineer visit after 3 days and told me that panel will changed and rs 400 will be charged. I again talked to customer care and make him clear that no money will be charged. Service center guy take my tv after 15 days of complain and after 100 of calls i didn’t get my tv back. Finally i went to smart care service...

Cust. I'd[protected].
Request for relocation pending. Agent came to install but denied wall mounted installation stating it will not work. I showed him the videocon dish installed in the premises as he mentioned to provide free dish connection if any of videocon dish was installed wall mounted.
He left the premises without saying g thing and called someone that customer does not want to install.
He wanted to do roof...

Dear team,

I purchased led of videocon tv-40" model number ive4df21k with 3 (Three years) warranty. On 15 august 2018 i found there is no display on my tv. I registered the complaint on 29 august 2018 on phone via complaint number dear customer your reference no is ahm[protected], scode s27434 and engineer visited and advised that we do not have the parts, i have called so many times to your service agent but till today there...

Dear team,

I purchased led of videocon tv -24" on with 3 (Three years) warranty. On 15 august 2018 i found there is no display on my tv. I registered the complaint on 28 august 2018 via complaint phone your side is engineer visited and advised that we do not have the parts, i have called so many times to your service agent but till today there is no response from the company.

As this product in under warranty...

Dear videocon d2h team,

Please change my registration mobile number to [protected] instead of [protected] as my present registration mobile number sim was lost & de-activated.

Name : naresh mekala
Customer id :[protected]
Old registration mobile number : [[protected]]
New registration mobile number : [[protected]]

Please update as early as possible so that i can make new add ons...

Hi, i am a videocon d2h user and am under some problem and would like and appreciate any sort of help, my problem with my satellite provider is that i lost and forgot my old rtn due to moving in new place and switched to other number. My concern is to change my old rtn into my latest mobile number. I have my customer id with me. Because of this problem i am not able to avail any offer. I hope my problem will be solved. Thank you...

I have bought a videocon 50 inch led through sathya at udumalpet branch - 642126, (Tamilnadu). It is no display on within warranty period. (1+2). Purchased date 28.10.16. Defect on 01.08.2018. Complaint registered at sathya agencies, udumalpet on 03.08.2018. But there is no response at till time. So many times contact to particular agencies but there is no solution....

Below said laptop has been given for service 9th october 2018, till now i have not get back my laptop - whenever we enquire your service centre is telling "we are yet to get spare from hp" - my laptop is lying at your service centre for the past 20 days - no improvement and you people did not have the courtesy to make a call to me for taking time delay.

My laptop is in warrenty period -

Case number: [protected]br...

Dear sir

Please resolve this problem for me

Customer id :[protected]

Sir, i recharge my d2h i'd but unfortunately recharge goes to another account. Please sir give me my money in d2h account. Recharged id : 2191475

Amount : 215/-

Please solve this problem

Bank name : corporation bank, kumbalagodu branch,
A/c no;[protected]
Ifsc code:...

I have recharged my dth account on 2 oct.2018 with consult to coustmar care agent that time I change my monthly package from 475 to 360 .
But on dated 25th oct . Service stop by the Videocon because balance was not sufficient whenever I reachaged for one month then I registered complaint they provide complaint resolution date 28 oct.2018 time 01:37 pm. But they not resolved the issue till date my dth service is stopped from 6 days...

Dear sir/madam,

My old mobile no. [protected] is currently registered with d2h no.[protected], please change my rtn to [protected]. My old no. Has already been disconnected so i cant send sms to change my rtn.
I found no other way to get it done,, if this is not the right way, please let me know how to change my rtn.

Regards
Neeraj kumar verma
[protected]...

I had registered videocon d2h long back. I have moved out of the house but my friends are still using the same connection in the same flat. I want the rtn to be updated to my friends number who is still staying there.

Please change the rtn from [protected] to [protected].

I have been receiving lot of calls in [protected] everyday atleast 10 times. Even after cutting the calls all the time still i receive them everyday....

Over a few weeks, we observe a terrible crackling noise in all the channels. Despite my multiple complaints to the customer support, they force me to check the connectivity often, which I found to be good always.
Everytime when i call customer care they are not even bothered about solving issue rather they ask me to check the cables and if the device is plugged properly, which is well connected.
My customer ID:[protected]...

I had taken the videocon platinum hd package for my residence. After activating the same i realized that fm the back end the company is changing my plan to ala carte without my knowledge and and blocking all my hd channels.

This is a grave issue as the company is doing changes on behalf of the customer without his knowledge. When complaining to the customer service they say they will activate and no action is taken. For one...

Dear team,

I purchased led of videocon tv-40" model number ive4df21k with 3 (Three years) warranty. On 25 september 2018 i found there is no display on my tv. I registered the complaint on 29 september 2018 on phone via complaint number dear customer your reference no is ahm[protected], scdoe s27434 and engineer visited and advised that we do not have the parts, i have called so many times to your service agent but till today...

Hello,

I registered a complaint about my videocon tv more than 2 months back. Screen of the tv is shaking and white clouds appear on the screen if it's kept on for some time. Someone from the service centre came and checked the tv set, took some pics and gave us a number to get further information about the complaint.

I call the same number once in 10-15 days and the person always gives me the date of next 10...

Dear sir i purchase a vediocon lcd on 19/05/2010 i got a bond no 15332 which is matured on 19/04/2017 said bond along with all necessary document like original bond, pancard, bank details, bill etc by regd a/d post at your 14 k m stone paithan road aurangabad 431-165 office for resumption on dated 04/03/2018 pod is enclosed here with. After ward several telephonic talk with on no [protected] with mr tupe he always giving only one answer that...

I had brought a videocon ddb tv 32 inch from vijay sales and i got a sticker in it which mentioned that i have to call on a number and give them my serial number so that they will provide us a d2h antena and a smart card. But after a year when i tried to call on than number the number was incorrect. I want a d2h connection and because my tv has built in set-top box i find it difficult to buy a new connection and pay 2000rs so please kindly...