Videocon Industries Complaints & Reviews

My tv is under warantee period and its panel is not working. I have sent my tv to service center and after 4 month service center manager is telling me that tv cannot be repaired. You have to manage with 43 inch tv along with 1000rs he demand edyou have to give me. He said company is going to be closed as its condition is poor. I asked for higher official number of videocon u. P. They were also telling me the same old story that tv cannot...

In my case

One month back getting new d2h hd connection
Some misunderstanding happan with the installation guy they will setup at my home normal setup box but as per my work order i am pay for hd box.

So that time i am. Asking that guy to change it to hd box but it's full of missundstanding. As of now my setup box previous recharge is expired so i am litil bit confused about recharge i am get tuch with...

Hi,

Regarding refund and account activation.

I have shifted from bangalore to hyderbard.
Actual cost for shifting is 450 (Disconnection and reconnection)
But in banglore i paid rs 250 and hyderabad i paid rs 490.
And also on 24th december i have recharged for rs 200.

No where they behaved in professional way. For this i have logged a complaint and i have been started calling...

I purchased new videocon d2h on 8/11/2018. After waiting for two days for installation, when no one came, i requested for cancellation and refund i waited few days for refund. When nothing happened i called they told me to drop a mail to customer support. Which i did on 16th november. After dropping mail i received call from videocon saying that i will receive my refund to my bank account till 27 nov. I waited and nothing happened.
I...

I have bought Videocon D2h long ago. I don't about the product registration with mobile number. Dealer might have registered the product with some unknown number. But now I want to create profile account in Videocon D2h website. But when I try to register it showing that my customer ID is not registered with the mobile number I entered. I went to dealer but he withdrew his dealership.

Please add my mobile number to my customer...

I have ordered a remote for videocon d2h hd set-top box. On customer care call i clearly mentioned that i want universal remote which is used for both tv as well as set top box. They said ok and asked me to pay rate 225/-. But when their executive visit our house he said universal remote can not be used for your set-top box. If you want that remote, you take new connection of ir. Otherwise pay rs 300/- for this remote. When customer care...

I am eligible for a refund of 13, 000/- from videocon. Waiting for the refund since more then a year. My customer id is # 14267289 i am in continuous conversation with [protected]@videoconmail.com

Have submitted all the desired documents to the address told. But no response since long time. Unable to find any contact number to talk. All the numbers coming through internet search are invalid....

Sir
My complaint not resolve yet since 5 months. While your service excutive visit my home and i pay service charge to him. While my television is in 5 years warranty period. But i call many time he say your telivision is passed for replacement by company but 5 months have no replacement.
Humbly reqest to you please resolve my problem.
My complaint no. Pat[protected]
Date of complaint.30.06.2018
Set seriol...

Dear videocon,

I got an money back certificate for an mount of inr 6500/-, on purchasing a dth satellite lcd tv model 2201 on 25/06/2010.
It is ready for maturity. Please do share me the address to which i need to send this money back certificate.

I call the concerned person at ahmedabad, he told me to call in jan 2019 and also products can be purchased against it. No cash will be provided
br...

Sir I booked for a new connection on 15/11/18, to avail the Diwali offer and paid Rs 3250 through net banking.I received a customer ID[protected], and order number 62435193 in my mail. After two days I received a call from Salem distributer and the lady spoke told to accept Dish TV for which I promptly refused.After that I received no Videocon D2H till now.My repeated complaints to your customer care mail and customer care phone number yielded...

Rectification of the defect in the geyser (Purchased vide order no. Bced 37/16-17/865 dt.15.10.2016) under warranty period, complaint no. Gha[protected] dt. 26/09/2018
Dear sir /madam,
With reference to above mentioned subject & complaint, there is no improvement in the status. Complaint was lodged on 26.09.2018 & subsequently on 29.09.2018. The technician has visited the geyser & told us that some electrical parts is required...

Sir/madam,

I have by mistake recharged the wrong customer no.

My customer no. Is[protected]
By mistake i wrote[protected]

The recharged amount was rs 300 on 28th november 2018 by bhim upi id [protected]@upi

Contact: [protected] or [protected]@gmail.com

Please cancel the transaction and refund my amount
Sorry for the inconveniences.

I have...

Sir I want to activate channel No 429 starsport select 1channel but wrongly customercare assistance activated starsport 1 channel. So please kindly solve it and activate channel No 429.customer care assistance booked a complain but it is wrongly.I really want activate starsport select 1 channel No 429.so please help me. I really want to see hockey world cup so please activate that channel starsport select 1 channel No 429 and deactivate starsport...

What's the point of having a customer care service if you don't content to help us resolve our issue and those customer care (Who we talk with) are horrendous have no knowledge or grasp the aspect of what the customer wants. One time i'd called them asking about why the package price changed and to complain about the previous person whom i had spoken with (The guy was bad mouthing)
Even they transfer my called to their superiors. After...

Hello,

This is chidambaram from chennai.

I have raised a complaint with videocon customer care on 24-nov-2018, regarding the issue with my videocon 43 inch led television.

The complaint number is che[protected].

It seems this complaint number has not been assigned to a videocon authorized service center inn chennai till now.

I have called videocon customer care numbers...

Service was very bad form videocon. I would like the videocon tv in 2016 i have purchased tv, but in service issue very bad experience form videocon. My complaint was pending last 4 mouth. No solution form videocon in four mount, i call to customer care in her office not properly answer form customer support team not help to us. Very badly experience...

I have purchased semi automatic washing machine but there is no service center for this company
How i can register and where i can get the service
As per sticker videocon service warranty is till 5 years
Help me to get the registered complaint for this company
There is no working website for this company or complaint center for this
Videocon semiautomatic...

Hi,
I am writing today to complain of the poor service i have received from your company.
I have raised a complaint on august 22 regarding videocon tv’s. After next 2 days they have closed my complaint without solving issue.. Again am following up with the customer care then they allocated one person to take tvs for repair.. He came and took 3 tvs for servicing on 2 months back and we have paid nearly 4000/-. Till now they...

Sir,
Already have requested to activate flexi plan along with bengali add on for all of my three connection. The complaint no is[protected]. But it is not done yet. Pthen again booked a complaint no.[protected]. But nothing done again. But now they have replaced my bangla add 9n with odia. Requesting to look into this matter asap and change my plan for all 3 connection to flexi plan with bangla addon....

My self gopal living in ahmedabad (Gujrat). We purchased the videocon washing machine in 2016. Last month (Oct18) its not working properly - closths not getting cleaned up and water drainage from machine. It was observed that rotator plate is failed. Service person told us this nees to be change and we dont have spare part available and it will come after dec2018 and till now use wash the clothes by your own.
After 15days of contacting...