Videocon Industries Complaints & Reviews

I have purchased videocon led tv 32 inches on 16-jun-2017. Within one year i have faced display issue. Hence have raised complaint to the videocon service center and it is having 3 years warranty. After raising complaint (Ban[protected]) the videocon service person visited and confirmed its having display issue. Service person sent incident to videocon company to replace the display. Its been more than 3 weeks but both service person and videocon...

Hi team,

My Videocon led tv is not working.I had purchase it from vijay sale. It is within warrenty period. I had given complaint regarding this - complain no THA[protected]. Its been pending since more than 4 and half month. I have been doing follow up by long time with service center, vijay sales, Videocon customer care no. But I am not seeing any progress in resolution of my Complaint.
Please help me.

...

I received worst (World) class service from videocon on 1st oct, 2018. My freeze was noisy and not cooling from few days. I kept calling local videocon customer care at [protected] for whole day long, finally 2 technicians came and spent appx. 30 mins and charged me 2500/-. They suggested me to install 1 stabilizer to fix issue. I did that on the very next day by spending 1000+ rs.

The worst and pathetic scenes are as below:br...

Have purchased led tv 55 inches which is in warranty and facing repeated issue of white circular spot on the display screen at the centre and also the color variation (Black) in the half of the display screen. This is repeated issue and the service center is not able to resolve the same. Understand from the service centre head mr samir pal that this repeated issue is due to non availability of genuine spare parts for this model....

My customer ID is[protected]. I have raised a request for the reinstallation of d2h as I have shifted my house. Engineer visited and charged Rs 800, (499 for installation and 300 for extra parts used ie 3 connectors) which actual price is nearly 100 for 3 connector. When I asked engineer for bill he denied mentioning that I will receive bill via sms, next day I called d2h customer care for not receiving bill they mentioned that they don't...

Jatin negi (Jitendra) mo. No.-[protected],
Haldwani (Uk.) [protected]

I have sent you several reminder notes but you didn't notice that.
Sir i bought a videocon's 28" led t. V. Dated on 01
Nov.2015 from guru maa enterprises, haldwani (Uttarakhand) in which i
Got 3 years extended warranty. It stopped working last month june
2018. It starts but not displaying anything. I repeatedly contactedbr...

I have raised complaints on oct 8, 2018 regarding tv screen not working. A technician came took rs 650. But he didn't solve the problem. After repeated calls to customer care they say it take 24 hrs. But 3 weeks have passed and nothing has been done. Following are the details:

Pat[protected] will be serviced by pappu[protected], svc point [protected] provide scode s50022 only if satisfactory job done, appt dt-09/10/18, 3:00pmbr...

Sir, my name is dr. Amit bhargava. I am director in uttar pradesh electricity regulatory commission, lucknow.

This in regard to the amc of a 40 inch vediocon tv purchased on 27.10.2014.

Mr. Anoop, your service engineer visited us today (22nd oct, 2018) as the panel of the above tv has failed.

I showed him the papers given by your company (Scan of the bill & amc attached) which clearly show the...

Dear all,

Have purchased led tv 55 inches which is in warranty and facing repeated issue of white circular spot on the display screen at the centre and also the color variation (Black) in the half of the display screen. This is repeated issue and the service center is not able to resolve the same. Understand from the service centre head mr samir pal that this repeated issue is due to non availability of genuine spare parts...

Videon i'd. 29300132
Mobile no. [protected].
Name. Dusmanta maharana.
At. Po. Khariar. Bangati pada. Word no. 3.
Pin.766107.
District. Nuapada. Odisha.

Kidney change my name and address to this name and address becose previous name and address is not mine
Thanking your.
Dusmanta maharana
So. Shankar maharana
Atpo. Khariar pin.766107. Word no.3....

It is totally non sense decision to charge rs. 200 as an engineer visit for any complaints we raise regarding videocon d2h service issues. This is not the correct way to earn money. I am paying monthly rs. 866 for two d2h connections which is itself a very huge amount and i think that for what reason i am paying this amount if still i need to pay rs. 200 extra for engineer visit even if there is a fault from d2h side. Hence i have started...

I have done a recharge of 4999/- by mistake to wrong videocon d2h account, instead of my account.

—
- my videocon id:[protected]

- my rtn: [protected]

- bymistake recharge done
On this videocon id:[protected]

- paid through payment mobile app.

- last 4 digit o[censored]sed credit card
For the payment: 1498

- amount paid: 4999/- br...

I'm getting many automated calls from Videocon regarding recharge and subscription of various channels. Please stop it. My consumer number is[protected]. Thanks and expecting a favorable...

Dear sir
It is to inform you that aur complaint number gur [protected] dated 15/07/2018 or 20/09/2018 are not solve at this time. Many times we call to service centre or mr kamal head and mr jitender service manager but nobody has pick my call, in case any body pick the call but not give the satisfied answar and nobody solve my problem.
We are requested kindly give the actual time to solve my problem before 4 month our complain...

I am a regular purchaser of videocon products and till date i have facing issue in my whasing mashin complaint and i purchased was 30th october 2017 of one videocone whashing mashin and i am facing a lot of complaint in it, from five month after 8th month my whashing mashine was not working, i am login the compalint in vediocon custmer care center. After visit by engineer, he declered washing mashine's motor faulty, and also said for charges...

Hello,

Like many other videocon customers, i am also facing the same issue of 'smart card not inserted properly' for last 2 months.
My customer id is 93458399. After repeated calling to the customer care also i could not get support. I sent an email to [protected]@d2h.com. But none of the support staff reverted back.
Please look into this and sort out the issue quickly.

-dhananjay apte, pune...

Dear sir, it is almost more than 4 months that i have made a complaint regarding my led tv regarding the complaint an engineer visited 4 months ago, till now the complaint is not resolved, i had made so many attempts and calls to each and every one i was communicated that the parts have been stuck in customs and will take time, after that after 2.5 months again i received a call that we need your led tv to be shipped at our service center...

Complain no.-tha[protected] registered on 24.08.2018 and since then i made more than 50 calls to them. They did not pick up phone for more than 90% of time. My product is under warranty and in spite of that they are not providing service. Whenever they pick up call, replied wait for 2-3 days and since then it is almost two months is passing. I request from your forum please help and get my led repaired....

My led is within warranty and its screen has become completely blank and it is not repairable as per the service centre. And they are neither changing the part nor replacing my led with new led. Instead they are asking for 50% of total new led amount to replace my led which is not as per warranty policy. Plz acknowledge my request and do the needful. Already more than 2 months have passed they have took away the led to service centre and...

Customer id:[protected]

I am 70 year old senior citizen and videocon d2h is a harassing me since last the time i have subscribed their service.

I just subscribed (D2h flexi pack + bangla add on (Rs 99 + rs 40).

However videocon customer service have add a-la-carte channels without my consent, just to earn more money fraudulently.

I have reached out to their nodal officer, however...