Videocon Industries Complaints & Reviews

Pathetic service centre seems agent has taken weed and answering. Also, the so-called engineer is like they are the owner of company and morning he told i am coming in 1 hour. After calling many times finally in the evening he called i am. Not able to come due to some personal priority work. After that i called customer care again they told no complaint register. I called her to check again so she called sorry i am checking some other stuff....

Sir,

I am using videocon d2h services for the past 15 months.
Customer id is[protected]

Recently i relocated my residence and i had raised a request with you for the same.
Relocation was completed successfully on 09 sep 2018. I paid inr 500 (450 relocation charges as informed+50 for extra length of cable) to the technician who visied my house for installation.
But, my account has been debited...

I am using Platinum Pack of Videocon d2h. Over last 2 months one by one D2H has been removing several channels from this pack.

They removed one marathi news channel, then HBO, then WB, the NDTV, then NDTV 24x7 then NDTV Good times and a few more.

They are still charging the same for the less number of channels.
They should otherwise allow one or two active channels for free when they have been reducing...

Dear sir/Madam,
Myself Vijay chaudhari, i was brought VIDEOCON Smart 40" Led TV due to some problem it stop working so, as per guideline i raised a complaint against same.
on next day i.e.on 25/08/2018 your service engineer from Yogesh Services Nashik will came and checked My LED Smart TV. And they will Collect the failed parts for replacement/ Repair purpose as the product is in warranty period.
But when i enquiry...

This videocon company is worst than anything. Yesterday when I talked to the Senior person in videocon customer care name saurav he couldn't able to answer my question. If it is a hardware problem for the error E04-4 insert card properly message, then how come the home channel comes? The technical person not able to answer. It's a simple policy of the company to send engineers and charge Rs 200. And u will find the same issue after 1 month....

Hi team,
This is a request to kindly chanhe the registered mobile number as soon as possible. I have given below tye required details for your kind reference.
Customer id:[protected]
Old number: [protected]
New number: [protected]

Kindly do the needful as soon as possible. I have already raised a complaint but no response. Please consider this request and resolve immediately....

I am a dealer and i have lots of complaint pending with videocon industries ltd.

Hope if any responsible person replies.

Kindly mail on [protected]@gmail.com i[censored] wish to.

Or else i will suggest not to buy any videocon product in future to all customers looking for electronics product.

Worstest worst service ever and that too to dealers as well....

I have purchased videocon led tv from vijay sales before 2 years back. And from 2 months back led tv screen dismissed. And on same day i called to service centre of videocon then one technician came my home and check the issue and finally he told that it's will be repaired within 2 to 3 days but till now no one came for that also i have contacted to vijay sales and service centre of videocon through mail and call but no one are responding....

This is kiran kumar sunkara from vijayawada. I brought videocon 32 inch led tv on mar 2016. I have 3 years warranty with extended warranty. Tv has a backlight problem in january 2018. I went to service center. After 1 month complaint cleared. I paid 850 rs for service charge.
And again 1 month problem repeated. And again i went to service center. This time they took 3 months. And they said company have approved new tv. It will took...

I have registered complaint on 21 sep 2018 against agent for activating wrong channel i.e. Star sport HD 1 Hindi instead of Star sport 1 HD English. Customer care Manager told that it will get resolved by 24th sep, but no resolution yet. Continuously calling customer care but no proper response / resolution.

Amit...

I have purchased videocon tv on[protected] having five yrs warantee from arce storse kharghar navimumbai. Tv goes out off order, no disply on tv from[protected]. We immediatly registered complaint with videocon service center, service engineer visited our residence and collected rs800/-as service charges and informed that it will require one month for disply part replacement. Than after more than two months they have not taken any action....

My videocon 50" uhd led tv is under warrenty period and has a panel complaint. It was with the company service center for product replacement for about 6 months now but not getting it replaced. The authorised people say the replacement is approved but no product available. My complaint reference number is coc[protected]. Please do the needful to get it replaced...

I have lodged a complaint for same problem as

I am not able to remove the a la carte channels, online.

On 16.09.2018 with complaint no.[protected]/[protected],
On 18.09.2018 with complaint no.[protected],
On 22.09.2018 with complaint no.[protected]

Every time i talk to senior, waiting time is too much but still my complaint could not be rectified....

I had done a recharge for a month. However after 15 days i received message that my account has insufficient balance. I called up the customer service several times for a week. Everytime i was given new resolution date for my issue. My call was transferred, disconnected several times during this week. I was told this issue can be resolved only by their seniors, was on the line for more than half hour, waiting for the seniors to resolve my...

Purchased Videocon led tv ( model ivc32f02) in nov 2017 and has 3 yrs warranty on the display. The screen is faulty and the technician visited on 3rd September 2018 and informed that the display will be replaced in 15 days.. whenever we call him he comes with an excuse that he has not received the replacement display.. it’s been a month now that the screen in not working and we don’t have a working tv.. the technician address is smart...

Hi All

I would like to draw your kind attention towards very worst service by Videocon TV team, its been about 2 months and my faulty speakers are not being replaced by service center people, my complaint no is Del[protected], even the behavior of Area In charge Rajesh Vij([protected]) and his team is very bad towards customers, When I call him about my replacement, he always disconnect my phone and now he blocked my both of...

I am facing, signal not available problem, engineer asked some of electric fault inside tv, cost rs. About 5000/-, otherwise you have to install outside new set top box, this is very unfortunate for me. Would it be consider or we have to change service provider, suggest please.

Gurmeet grover
E-71, m k residency, sector 11, dwarka, new delhi
Cusotmer id[protected]...

Dear videocon,

I would like to inform you that if you don't stop this stupid practice which shows that you are going against the indian law.. I will boycott videocon for lifetime, and i will spread out your this cheating and fraud activity to all social media and i will appeal all to boycott videocon..

Regards
Purushottam kumar
Present videocon user... Don't make it ex user. Upto you......

I am recieving too many calls on my no from vediocon d2h regarding their offers and advertisement. They dont respect the customer's valuable time and don't stop calling you even if you make them aware of this fact. These calls can iritate anyone and takes away all the rights of costomer freedom and choice. I highly recommend to take action against this and suggest me the right platform to solve this issue....

I have recharged my videcon d2h platinum hd account by 725/- but yet we are waiting to watch the channels. However i have spoken 10-12 times with customer care but they all are not capable to provide the solutions.
Also, i ask them to lodge a complaint if technical issue is there but no one has visited us to resolve the issue
This is very very pathetic service and now we are moving either to airtel/tata sky since both the d2h...