Videocon Industries Complaints & Reviews

I group captain mm upadhyaya purchased this fridge on 25 may 2014. It's cooling stopped in jul 2018. I reported to company. Mechanic from sri balaji service center changed the compressor and freezer. However i was charged rs 8650. Fridge worked only for 5 months and again cooling stopped. Mechanic this time put external condensation coil and again changed compressor. I was charged rs 3000. Again cooling stopped. I am really worked up and...

Dear sir/madam,

My brother is a current subscriber of video con d2h. His customer id is[protected]. The subscription is registered under the name of manoj kumar chavan. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to sandip gurav, which is my brother name as he is using...

I bought i television in 24/10/2016 through electronic paradise laxmi nagar. But last 2 month my television display is not working properly and last month display gone. I submit a complaint in videocon customer service centre. A person came to service my television. He said display is gone and its display not available in our center so. Replacement of television is compulsory. I called the customer care center again and it gave me a branch...

Sir,
My video con tv 32" vru32hhzfg is at your service center since[protected] to till date. Your service center and customer care is not serious my product. Pls replace my product fast soon. I am very angry your service. Already send complaint letter your company address. I will go to consumer court.

All details below :
Reference no-gur[protected] response code - r31699
Consumer complaint no. 939460br...

I'd[protected]
[protected]

I'm having extra add-on in my account named maxi-topup and they charging amount for this add-on i asked customer care people about they are saying stories like you don't have any such kind of packs but here i have that maxi-topup pack and they are charging amount for that. This is not the good way, please take on immediate action on them and remove my add-on as soon as possible

And...

I am swapnil shirbhate, my wife [rachana shirbhate] has done recharge on customer id:[protected] which is shown on my tv screen but my original customer id is[protected]. She has done recharge by net banking.

Also,

My setup box is showing worng customer id... Due to which all this issue happened. Kindly resolve this issue and refund to correct customer id.

Details:

My d2h id:[protected]br...

My name is aditya. i have a videocon washing machine and it's dryer is not working. I complained about it on 29/11/18 on it customer care number[protected]. a mechanic came and said it's motor is dead and it needs to be replaced. he told that i will have to pay service charges and motor will be replaced free of cost. he also said that it will take 5-7 days for motor to arrive in stock. till now motor has not arrived and due to cold season...

I have raised a complaint to resolve the signal issue for my videocon dth. Before the service engineer come here. The issue has been resolved. So, i informed the same engineer to cancel the service. But the service amount was deducted from my videocon account without any further notification.
I have raised the same as a complaint via customer care[protected]. But they are asking me to wait for more than an hour from 9th dec 2018...

Hi

We have registered complaint for videocon 4k 43 inch tv panel issue to videocon almost 4 months back. After so many follow ups, from mulund west service center person asked us to bring tv at mulund office as new panel is available.

As he asked us to reach with tv on our own cost as he don't have person, we reached at office with tv after two days person is asking us to take broken panel tv instead of new...

Sir/ ma'am
My complaint number is DEL[protected], from name of Rishabh. I have registered this complain on[protected], and today is[protected], almost 1 month has gone, but issue is not solve .In every 2 days I call customer care for my telivision of Videocon 32 inch parts which is in pending from last one month but they have only one answer that they don't know, I have also talk to my area manager mr Sudhir, he also not have answer...

Pcb of our double door was burnt. Cooling centre service team (Byculla) tried to resolve it but still it's not working. They say there is some other issue but they r not able to resolve.. Do u have any professional technician who can resolve the issue. Pcb is placed on the top of the fridge. Videocon has no after sales service on their own.. They outsource it but those r not well educated in their field.. Nobody from "cooling centre" could...

I made mail complaint on 24th nov 2018 for d2h service which is not working due to technical problem. Still problem persists and not been rectified. Twice engineer came but of no use. My several complaints n calls to toll free number, went in vain. Can any responsible person is there in this company who can attend to my complaints?

I called several times to toll free number but not attended by supervisor and all the time call...

My washing machine suddenly stop on 12th of n9v 2018.
In bertween washing before i complaning your mechanic came and said upper was broked for company side.
You need to purchase new one
And he take 2000 rs in advance on same date.
But we didn't get any response for your mechanic or company side.
Please do action or are problem
Asap
Mechanic name :- jaspreet singh
Regards
Abhishekbr...

We have purchased videocon led m no:vmd55fh0zfa from you tru m/s. Taori marketing 49, yashwant statium, dhantoli, nagpur on 16/06/2017 vide bill no:2886, dated 16/06/2017. It is under warranty for three years. The tv suddenly stopped working sinc june-2018 and complaint was launched with you on 28/08/2018. Engineer deputed by you on 29/08/2018 vide nag[protected] confirmed that the plate has gone and advised entire tv to be replaced. We confirmed...

Respected sir/mam my self salman ansari has purchased your tv in 2017 and now the black shades are coming in my led the support team is also denying for service as i have 3year warranty of my led tv 55inch i m from jamshedpur jharkhand
Please solve my problem as i m facing lots of trouble it is very bad experience from videocon industries

Salman ansari...

Hi my customer id is 70002074,

I paid 200 eng charge +450 setup box charge 2 month ago. Now same issue customer support allow me to engineer visit again i have to pay 200 fix. Why e16-4 error comes by you.. Why your promotional channels are working. You have to resolve by you. Seriously i frustrated for videocon t2h. Worst product worst staff......

My customer ID is[protected]. I activated two HD channels on[protected] but facing problem in one of the channel. Audio is not available from one of the channel. I called up the customer care but they are not resolving the problem. Rest of the channels are working fine, only facing problem with Star Jalsha HD channel. Its a purely transmission problem from their end and the company is saying I have to pay Rs.200 + taxes to resolve the problem....

Sir ipaid rs3250 online so far no dish and stb given. I made so many mails and called customer care a dozen times with no reply. You cheaters you are cheating my hard earned money.. The mail dated 4/12/18 you have mentioned that the money i remitted rs 3250 was credited back to my bank account on 17/11/18 but to my utter dismay it was not true. No money was credited to my bank till now. So, to stand tall to your claim, make necessary action...

I am using videocon dth since 2014. My remote got damaged in october and i got it replaced also. But the battery slot was loose somehow. I called them very next day that there is some problem in the remote so get it replaced without any cost as it just got replaced but they denied for that even it was their fault.

Now on 3rd december eve the has stopped working. I thought there's might be the issue of battery so i changed it...

I purchased LED of Videocon TV 40" with (Three Years) warranty and (One Year) guarantee. On 12 November 2018 I found there is display was not working properly on my TV. I registered the complaint on 16 November 2018 via phone complaint and engineer visited and I have paid 950INR as a service charge. They advised that we do not have the parts, so they took my TV to their service center and after few days I got a call from the service center...