Videocon Industries Complaints & Reviews

My TV is unserviceable for the last 15 days (Kindly defer complaint no PAT[protected] dt 02 Aug 18). Service engineer visited the site & assured me to repair the same within next 72 hrs as some spare need d to be replaced. Day started passing bit no fruitful results so far.

Kindly expedite repair....

I have purchased a 40" led videocon tv from vijay sales pune, up as on 15/08/2015 with 3 yrs comprehensive warranty.
As on 12/7/2018 my tv has break down mother board get failed, i have complaint as on 14/07/2018 for this, after 20 days of complaint he reply than he has no parts, why i suffer when i pay with warranty.
I secondly we continually follow up & visit with you concern office from same day; but still our issue is not...

I am recently take a new connection of Videocon d2h on date of 29/07/2018 but at the time of installation operator of that company fixed satellite antenna on another stand rather than new stand .this stand is of third person .now he dismantle the our satellite antenna from that stand & put it on terrace .now my d2h connection is not working.then I am getting help of customer service then customer service executive told me that you will get...

I am using videocon dth service & my customer id is 80157754 & they are going to increase my package rates every month without any information & also they are going ti stop one chanel every month from the package i am using new gold sports which is first 380 then 390 & then 400 & now 410 per month
So provide me the package at suitable price otherwise i am going to disconnected the services from next month as i am getting the best services...

I wish to inform you that one of your customer with customer id : 32469601 with registered mobile number : [[protected]] has changed his number.
Now the above mentioned number belongs to me and i don't have any d2h service but even then each month your customer service support torture me to recharge the d2h connection.
I want you to deregister my mobile number from the above mentioned customer id.

Thanks,...

Below subjected complaint cancelled 2 times without informing me!!

Can i done any mistake to buy your videocon led tv?

There is no display in my videocon 40" ddb led tv. It is in warranty. (5 years)

Model – tvvmd40fh02fa
Serial –[protected]
Purchased on 1st nov 2015

Dealer name is – anucool aircon, 637 kishanpura, baghpat road, meerut (Up) -250002br...

My videocon led panel has been taken for replacement from more than 45 days but still there is no update pls provide proper update. Fault in led
I am unsatisfied with your service because i complaint before date 30.06.2018
Of my led, no response from you and they confused me to give time on time. They promised to give me new led in exchange of it. So you inform me to any strong solution because my balance deduct and my validity...

Dear sir/mam
I purchased a refrigerator in month of may. Glass inside the refrigerator was in broken condition at the time of purchase. I already book complaint in may month. But still no update i got on my complaint. The service provide told me that delay at company end. The service person behaviour is also not good. Detail of complaints cha[protected] serviced by kuldeep [protected] svc point [protected].
Sumit thakur...

With reference to complaint no. Tha[protected] and tha[protected], i would like to bring into your notice that i have raised a complaint on 01.06.2018 regarding the display problem of my led tv which was purchased from vijay sales in year 2014.

Product details are here below

Ledtvvkc50fh-zmam

[protected]

Purchased on[protected]

They took almost 2 months to replace...

It’s regarding my compliant no gha[protected] logged on dated 29 july 2018. As per last conversation with service in-charge mr. Harish from takcare, delhi over the phone on dated 3 aug 2018 it will resolved before 10 aug 2018 but still my issue is pending. Not received any response from service center / mr. Harish
I tried to contact him so many time but you not picked up my calls even not received called back.
I had logged...

Sir I request you to please change my name and number my Videocon D2H id is[protected] and the previous name was Raju Rathor and I want to change that to Shourya Rathor so please do this change and I want this new number to be activated on my Videocon d2h [protected]....

My tv stopped working before its warrenty period. So i raised complaints. Technician arrived and told me that 2 parts needs to get change. So he ordered those parts and asked us to wait till they arrive. It's been 4 months now. I am television-less. No one is picking up my calls. Call centers are not taking any accountability. Tekcare india pvt ltd handle everything on behalf of videocon. Their escalation team is also not responding to my...

Del[protected] complaint was for screen black/grey issues. Tv was taken to svc centre twice. We were charged for backlight /motherboard replacement approx 5000, but it has not been replaced but just repaired. Complaint and issue is still pending and mr rampal yadav the manager at dwarka delhi service center mentioned that sunil engineer would address the issue but no one visited and the complaint was simply closed. Now the service centre guys...

Am ashish mathur from lucknow up one of our request pending for part changing from last 11th july – 2018 and we are doing regular follow-up but still my complain not resolved. And mr. Mishra always saying that parts not available with us and will available within a week.

So please take necessary action as soon as possible.

Tv – videocon 40”led with 5 year extended warranty.
Model – vkc40fh-zmabr...

Motherboard of my led tv had some problem. On contacting the service centre they informed that motherboard need to replaced. Almost after two months they informed that the motherboard of my tv's model is not available in. Instead of replacement of my led tv, they installed mother board of some other models. The inbuilt d2h is also replaced with some others from washim in name of keshav naglanker.

Please resolve my problem...

Customer Id: 79139719

I have had several issues in the past with Videocon d2h. The latest one just pissed me off.

On 27th July, my connection stops works, the usual I complain the customer service tell me switch off and on like 3 times for no reason cause I would have never tried that. Then they say a tech needs to visit, arranges an appointment, for which I need to pay 200 extra. The tech comes, inspects and...

Sir i have puri hase a 32" led tv from vijay sales indirapuram ghaziabad as 25/01/2016 with 3 yrs comprehensive warraty. On 20/08/2018 my get breakdown i have complaint as on 21/08/2018 but till the date my tv is not repaired. This is poor after sale service.
This defeciency in service case.
Plz do needful as soon as possible.
Preeti agarwal [protected]...

My product is still under amc, and these guys are stating that the engineer will charge 900 rupees for just visiting the house and have not arrived yet from last 3 days. Earlier they said 800 rupees and today they are sting 940.
Why should i pay for visit charges when the product is already covered under amc?
Can u please have a look and assist me.

Regards
Ajay...

Sir,
It is to apprise that i had purchased Videocon LCD TV, Model No. 2201 on 02/06/2010, My VIDEOCON PAISA VASOOL OFFER Bond Number is 7503. As the maturity period of the said offer is completed hence I was forwarded my application to BMO Deptt. Aurangabad for redemption of the same and my letter has been received your department on 08/07/2018 but till date no any reply or information neither the amount has been received. You are...

I have been using VD2H last 5 years in Customer ID[protected]. 2 month back registered complaint due to some technical issue. Service engineer came and changed the set up box and informed us to recharge. I have done recharge but channels were not coming. since I was out of station i didnt given much concern about it. Then again i have done one more recharge still the issue persist. I called customer care claiming the issue they are unable...