Videocon Industries Complaints & Reviews

Hi..
My self nilesh vyas from raipur (C. G.).
My complaint regarding videocon led service. I was purchased videocon led on 23 oct 2014, invoice no.:-5945, model:-vkc40fh-zma1, s. No.:[protected] from radha marketing, sadar bazar, raipur (C. G.) given 5 year warranty. But unfortunately yesterday my videocon led some problems came i have call to customer's care they are given our local service center person number mr....

Ref: 40” led tv type code – vju40fh24caf a1

Sl. No.[protected]Invoice copy attached)

Dear mam/sir,
Kindly note that i have a videocon led tv installed at my residence during oct-2017, as per above details.

The tv has become defective and non-functional w. E. F. 1st july 2018, within warranty period of one year.

I have personally contacted the servicing branch...

I have been behind Vijay Sales Chembur for last 6 months, but there is no one who can resolve this issue. The Manager has been trying his best to co-ordinate with the Videocon guys to solve my problem, but they have been turning a deaf ear to it. My TV was bought in march 2016, and has a guarantee of 3 yrs.
V.no. 108-CH03-16SIADNF 58
Ord no. 108-CH03-16SDN 125.
Date 08 march 2016.

After making a lot of...

Girish Negi - I want to change my plan, subsequently over customer care no. matter has been requested to service provider and they guided me to put some more money in my account to change the plan as per my requirement. Later I tried to connect with them and they have diverted the call to some out side party who harass me over phone, this is the way they are treating the valued customer. If things are continued and I have not get the Justice...

I am a videocon d2h user with customer id[protected]. Since from last 4 to 5 months, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions, smart card errors. I have to lodge complaints & it follows a mammoth follow-up. I have wasted my precious time in lodging complaints & they are just checking my patience.

Recently they have provided 28 days...

Dear Sir/Madam,
I am using videocon d2h service (customer id[protected] from very long time. I do recharge of every month from other payment sites like freecharge, paytm in advance and after that I check the balance on videocond2h.com website by filling basic information. Last month, an add-on (KIDS ACTIVE) was automatically got activated. I thought may be accidentally someone has done it. I filed a complaint to deactivate the same....

I want to informed you that while recharging through icic net banking (By d2h option) website. My account bank no.[protected] and correct customer id.[protected]. So i immediately called videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited. I request you to kindly give credit of amount rs. 350- in my account immediately.
Wrong id[protected]. I have many time complaint and mail send...

Sir

I am still in wait today is 23.08.18 please answer when I would be got an an satisfactory answer from you.

I have made several call in Videocon electronics and the call was attended by Mr kamal in service depptt, this person is given fake commitment to me from last two week s that the part is on the way . More than one and half month has passed I am mentally disturbed from this task.

I have...

Hi videocon,
Please change my videocon d2h registered mobile number, name subhasis santra..
Old no.-[[protected]]
New no.-[[protected]]
Customer id-[[protected]]
Please resolve this as fast as possible.
My old videocon pack was over, so i have to recharge. Please change the registered mobile number. Otherwise i can't recharge. Without recharge tv is of no use.

Thank you...

Dear sir,

I am taken videcon led tv on october 2016 for 3year warranty period. Still my tv in warranty period. Now my tv from last 2 month complete blackout display problem & from last 1 month my tv in your service center. I m call in customer care for help they not give proper information. They talk as if we are wasting their time. I have voice recording of all persons.
My complaint no. - mum [protected] / mum [protected]br...

During the last service of videocon d2h hd set top box, the technician took almost 2 hrs and still could only get half the channels to work. Midway he asked for change of a part for which he charged 250 extra and then after replacing the part and several attempts to configure, only few channels started working with only india news channel working in whole news category. None of movie channels working, 2-3 music channels only working even...

My videocon tv was not working and it was under extended warranty. The tv was sent to repair and was said that it will be done within 7 days. I am trying to contact the repairer and the numbers are switched off. I tried contacting to vgservices and they said that the they are awaiting for a part. It has been more than 15 days now and the tv is still missing with no updates....

I have been using Videocon D2H connection for some time. Earlier they had a great feature called Mosaic PIP whereby it acted like a menu and allowed me to quickly jump to a channel of my choice. I could pick the category from various sub groups like Music, English Movies, Hindi, Lifestyle, Regional then within regional various languages and so on.

Recently they upgraded the software and now I have only 8 items to choose from...

Mr. Ceo,
My name shivakumar connection name nagaraj i was using 97704890 i am flexy pack past 5 years intentionally it company forcing use 500 inr pack i called multiple times nodal team cc team nobody picking if pick they saying we do not know i tried all options change my package every one saying we have millions of customer u do not use dth remove dth this way if service it company providing what i requesting change packages flexy...

I am using videocon d2h. My customer id is[protected] and my name is s. Yesudoss but instead of my correct name your data shows kannan. So please correct my name in your database. I have provided more details below. Please correct it soon. Thanks in advance.

Customer no :[protected]
Card no : [protected]
Id no :[protected]
Sl no. :[protected]...

I have given my 50" LED TV for service on July 14th, can someone help me resolving this asap -- Job No : BAN[protected]

My issue is still not resolved
Service center guys asks me to call customer support
Customer support asks me to call service center

I got few numbers from Customer Care Center

1. Ramesh - Bangalore service manager, never picks up the phone, left him multiple whatsapp...

I have request to relocate my dth on 17/8/18 and it's not been done after 4 days and 3 complaints. My videocon d2h id is[protected]... I didn't get a call from any regarding the same... Services in sivagangai are the worst... I spoke to supervisor and everytime they say i'll escalate the issue to concern department and wait for 8 hours... I[censored] can't resolve, please take back my d2h......

I have purchased videocon ac 4 months back from sargam electronics gurgaon. There is no cooling and when a lodged a complaint for repair there is no response from executive. They are delaying it everyday and are misbehaving
Specially the manager named sanjay gupta from svc point showed ruthless behaviour and was very rude
He said he doesn't care if we complaint or not. This is the kind of customer eccentricity shown by videocon....

I have registered a complaint with the customer care . They informed me that i will have to pay rs.200/- to the mechanic to get the work done. Which was agreed. This complaint was registered on 13th aug.2018. But till 18thaugust2018 no one turned up. Therefore, the company should repay rs.200/= per day till my complaint is rectified to my satisfaction to me as this amounts to deficiency in service on your part as per the consumer redressal...

Sir,
My videocon customer no is[protected]. Day before yesterday i have made a complaint stating that there is a signal issue as i cannot view some channels. And a service man came and corrected that issue. Again today the same issue have been arised when i call and asked the service person he is telling that there is a LNDF issue which cannot be corrected and the dish need to be changed. I dont know the exact solution and i dnt want...