Vijay Sales Complaints & Reviews

I have purchased the Microwave on date 15/June/2021 from Vijay Sales Ghatkopar west. Microwave was delivered on 16/June/2021. I opened an installation request with IFB and still not technician has visited.

I call multiple time to Vijay sales team but no one is ready to take responsibility and either they are ready to listen the issue.

I have purchased the AC with Model number RAW318HEDO on date 20/June/2021 from Vijay Sales Gurgaon. AC was delivered on 21/June/2021. I opened an installation request with Hitachi CC with ref number [protected]. Installation Engineer visit and Install the AC. During the final inspection I notice AC is giving electric shock. The person who visits for Installation has spent more than 2 hours fixing the issue. But it does not fix the issue.

In between I notice there are lot's of cracks on Back Jali .

I call multiple time to Vijay sales team but no one is ready to take responsibility and either they are ready to listen the issue. My Invoice number is HGD-B-SIS290 to get my contact details.

I have purchased a fridge and RO from M/s. Vijay Sales, Noida sector 18 branch on 16.06.2021 and I have paid full amount against the purchase sales order with invoice no. UND- B- SOA1826. The sales executive and their in- charge repeteadly convinced to me that the purchased items will be delivered by 17.06.2021.Although they delivered the fridge but they were failed to deliver the RO. On enquiring with customer care they mailed that the material will be delivered shortly but on enquiring about firm date they did not responded and on phone calls sales executive falsely claiming that it will be delivered today and the days passed on .Till 21.06.2021 RO has not been delivered. This is breach of trust as if M/s. Vijay Sales has informed about the delivery issue, I would have not purchased RO from them.Now my request is that to refund my money which is paid to M/s.Vijay Sales against the RO purchase .

Regards

Vivek Rai [protected]

This is to inform you my query is still not resolved, for my microwave the technician has still not visited now it is 6 days since my purcahse. It should have been resolved by Saturday but today it's Monday still no response from your end. Your people keep on blaming Samsung and IFB. You have to understand my point of view.
This is atrocious not even a single person from your end has not contact to check or update me on my complaint status.
I have been calling Vijay sales since morning but they just keep on giving false promise by end of the day it will be resolved.

I ordered MI mouse from Vijay sales, it said usually takes 1-4 days for order delivery. But still in processing.
No response to any of the emails, no info about the order shipment details also.
Worst services ever.

Don't buy from Vijay sales

Complaint regarding unsatisfactory customer service of your service center.

On 15th June, I have visited your store to purchase washing and microwave before booking only I had already confirmed its urgent and need it to installed asap, while purching the manager had promised the technician will visit in 24 hrs from the time of purchase and since then he hasn't. Its been a 4 days no response nor didi the customer service person responded nor did they provide any help.

The customer agent just kept promising we will resolve it today and it went on for 3 days. The way of dealing a customer is not satisfactory. I request to kindly look into the matter and take necessary action.

Thanking you sir,

Yours sincerely,

I ordered a trimmer online on 11th June 2021 and even after 1 week the website is showing the order status "Processing". Even after numerous calls to customer care, no one is able to figure out or update on when the product will be shipped.

I had ordered a product online from Vijay sales and had done full payment on 13th May. They wouldn't update me about the delivery states. I had to call multiple times to customer care and they would say I would get the product in 2-3 days. Even after 20 days when I didn't get the product I asked them to cancel and refund. They said they will refund it within 48 hrs. But still I didn't receive my refund. I emailed them too. It's been 9 days still I haven't received my money . Please help
my order id ORDER NO: VS[protected]

We have purchased Hitachi 1.5 ton window AC from vijay sales gurugram on 15.04.2021 .we are not satisfied with this product.no cooling is there.we have put a complaint.technician came but we're not professional.they we're not sure about fault in the ac.telling different reasons of abnormal behaviour of ac working.our problem not solved .we need professional technician to rule out ac deformity.we are totally disappointed with new ac working.plz vijay sales look in to this matter .it's urgent

This is to inform you that I have been facing a very disheartening service from your side.
I had booked a Television from Vijay sales chembur on Monday. I was assured and promised for quick delivery and best service from your side. But once payment was done all promises were failed. I was neither given Direct contact details and also the service executive who lured us into buying a TV way over a budget.. assuring that delivery would...

Hi,
I have purchased one air cooler on dated 10.6.21 from store (Vijay Sales crown plaza faridabad)

The product is v useless its creating the noise even fan is working good instead of your cooler.

I wants to return this product at any how to be maintain the relationship in future, i am your regular customer, i have purchased 2 ac and oven one air fryer.

Thanks and Regards
Swaati
[protected]

I have purchased a LG refrigerator from vijay sales sector -29, Gurgaon branch on 2nd April 2021. This is to inform you that said product hasn’t been delivered yet. Please arrange to deliver the same on priority basis.

I have two concerns here:

1. How can your system show the product as delivered when it’s not delivered yet ( came to know by calling your customer care).

2. I would like to complaint against salesperson Yogesh from sector 29, gurgaon branch. My whole purchase experience dealing with him was so pathetic that now I am thinking of choosing any other option for purchasing such items. He is least bothered about after-sales service. I wanted to contact him and I called up branch couple of times and he never came on phone. I, even, tried to contact him through other sales person and he told him that he will call me back in two minutes and it’s been 5 days and I am still waiting for his call. He has done the same earlier twice. This is the third time.

Below is the list of items I have purchased from vijay sales in last 3 months:
Hob
Chymney
Oven
Microwave
3 AC
4 Geyser
1 Side by Side refrigerator
Despite giving so much importance to Vijay Sales over your competitor, I am getting this kind of treatment which is completely not acceptable.

Hope I will get my solution now soon.

Regards,
Siddharth Sethi
Registered number - [protected]

Display not visible but sound is coming.Has three years warranty.Pls response me urgent.

The watch is getting drained without using any application on it .And the watch is in the warntty period

It's been two months I purchased the air cooler of bajaj dmh67 from Vijay sales as th sales executive wrongly promoted that this will be the best and good air cooler ever but from day 3to till date I have been facing an continue issue with wheels pump led light and swing as motor really disappointed with this

Dear sir,
recently on 7 jan 2021 i purchased a hp laptop from vijay sales(vikas marg) for 52700 and paid throug credit card and according to your offer as mentioned in the bill i was eligilable for a cashback of 3.83 % which is 2018.41 rs and the wating period for the cash back was 90 days but more then 130 days passed away and i haven’t recived any cashback fron your side pls look into the matter and do the needfull invoice no.- dvm-a-si9860date of purchase[protected]in the name of- vinay gulati phone no. [protected]branch name- delhi(vikas marg)

I have ordered a smartphone on 12th May 2021. Still showing the status of processing, when checked with customer care, the executive is unaware about my delivery, want to know whether I will receive my order or not. If not let me know how can I get my refund, as this smartphone is required on urgent basis

Jane vijay sales kalyan west se vise smart led vs40fsa4b TV purchesdate[protected] kiya hai lekin uska spekar ka problem ho gaya hai voice nhi hai tho jaldi hame solutions chahiye.aur validation abhi 1month hai.

Hello

my name is rameez ahmed im having very bad expreriance with vijay sales. I call to vijay sales branch at attapur (hyd) they said boat smart watch storm is not available in attapur branch. They said it available in chintalkunta branch (hyd) price rs 2099/-. They again i call to chintalkunta branch (hyd) chintalkunta branch person said stock available but price is rs 2599/- i make conference call to two branch they both discussed and they are said price varrent in here but in system showing difference i really fedup with both branch person. Im raising this complaint please give both branch experience person for sales.

I will inform all dont go vijay sales. Please make a calls to me for apologies and my mobile number [protected]

after that i want croma branch in attapur they give same watch in rs 2099/- and uploading picture

Refrigerator not working