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Vijay Sales Complaints & Reviews

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Last updated Sep 4, 2024
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Vijay Sales reviews & complaints page 9

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F
franklobo46
from Mumbai, Maharashtra
Mar 19, 2022
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AC installation not done

Address: mira road, poonam sagar complex

Hi, i have purchased a whirlpool inverter AC from
Flipkart and didn’t receive installation service till now. It’s been 6 business days, i have received my ordered AC.

I have received AC on 14.03.2022 and still it is remains as packed.

I am complaining vijay sales to give us installation asap.

Reach out me on this number for installation: [protected]

my mail id : [protected]@gmail.com...
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SakshamAgrawal
Mar 13, 2022
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0% Customer Hospitality

Address: Preet Vihar

We bought 2 high end products and we asked for some water but we were didn't provided with water at all they were pretty much ignoring...They all need is Money and Sale worst Customer Hospitality...
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(Invoice number UGN-B-SI9562) LG dishwasher got delivered to me yesterday but now I am being told by the person who is supposed to come and give demo that cleaning kit is not available. I am very disappointed with this irresponsible behavior of Vijay Sales staff they are not extending any support. I have made full investment still unable to use dish washer....
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Jacqueline Gangera
from Mumbai, Maharashtra
Feb 27, 2022
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Faulty Oppo phone from Vijay Sales

Address: Chakala Mumbai

I purchased the Oppo phone for my mom on January 3rd 2022. On January 28th it stopped working. She doesn't use phone much. When my parents visited the Vijay Sales Chakala branch the sales representative was rude and refused to give any service. He asked them to ho to the Oppo service centre in ghatkopar. They asked him to send as we had bought it from there and they are senior citizens. Finally he agreed and we get the phone done and are...
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Jacqueline Gangera
from Mumbai, Maharashtra
Feb 27, 2022
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Faulty phone

Address: Chakala Mumbai

I purchased the Oppo phone for my mom on January 3rd 2022. On January 28th it stopped working. She doesn't use phone much. When my parents visited the Vijay Sales Chakala branch the sales representative was rude and refused to give any service. He asked them to ho to the Oppo service centre in ghatkopar. They asked him to send as we had bought it from there and they are senior citizens. Finally he agreed and we get the phone done and are...
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R
Riju R
from Hyderabad, Andhra Pradesh
Feb 4, 2022
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KM117 dell wireless keyboard and mouse

Address: kukatpally, hyderabad

I had called customer care and checked the price of the product was 1199 and on store it was 1399...customer service said they will match the price and provide to me for 1199 however the store in Kukatpally denied to provide me on 1199 so i had to purchase online
order : VS[protected]

now it was promised to provide me the product in 2 days as they have done the invoice after calling them many time

Today...
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A
Anita Rodrigues
from Mumbai, Maharashtra
Jan 31, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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Refrigerator -samsung double door -not cooling

Address: Flat no. 102,Bldg B1 Bharateeya kalamandal C/2 CHS,OmNAGAR,omnagar circle,andheri east,mumbai-400099
Website: vijay sale chakala branch complaint

Hi

i brought a refrigerator in Aug and now the refrigerator is having cooling issue
the technician is saying that i have to change the water board and the compressor is not working

what is the use of buying a new fridge if i have to replace the parts that i could have done with the old fridge

What is the use of buying a new one and spending so much

i would like to have a...
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S
sn405
Jan 29, 2022
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Order VS000429537

Ticket No:[protected]
The item is expected to deliver within 1 to 3 days as per Vijay Sales portal before placing the order. After placing the order..No response to emails, no response to phone calls, no update in the portal.. it is still in Ordered status from Jan 25th. The portal is still showing 1 to 3 days delivery for my pincode. This is so unfair.. worst experience with my first order. Fake promises.. no customer support .....
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Shital Solanki
Jan 26, 2022
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Given wrong information

Address: odhav ringroad ahmedabad

A salesman of Vijay sales explain that they had 3000 cashback on our purchaser. cashback after 3 regular EMI cut. but i was purchase my washing marching 5 month almost completed. but no cashback given by Vijay sales. Now those people say that there is no such offer at that time. so that salesman given us so wrong information....
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6
62.SHRUTI KAMBLE
Jan 18, 2022
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Regarding electronics product.

Address: Virar west, maharashtra

I have taken wireless power bank from virar west branch of vijay sales. But they have not explain the proper features of that wireless power bank, that the wireless power bank is only supported for iphone and one plus and not supported for Android . We have told that we have Android phone but then also they have sold that power bank. Very unsatisfied with this product....
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V
Vanita Agarwal
from Mumbai, Maharashtra
Jan 6, 2022
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Delivery of prepaid orders

I am yet to get delivery update of the order placed on 1st January 2022. I have called 5 times and they said that they are organizing call back in 1-2 hours. Still no revert. Posting scree shot of order placed...
+1 photos
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Niraj KR01
from Patna, Bihar
Jan 5, 2022
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Order yet not invoiced

It has been 5 days post placing my order successfully on vijay sales via online channel. I have been following on my order updates with customer care but they seem clueless and hang up the call. Now as being end user I have no control to access update or cancel the placed order despite of being late than the proposed delivery window. So far I have been feeling harassed due to above mentioned incidents....
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T
Tushar5254
Jan 5, 2022
Jan 5, 2022
This thread was updated on Jan 5, 2022
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Item delivery update not available and late delivery

Hello Team,

I have ordered a product on vijay sales on 1st of Jan and its been 5 days since there is no update only the status change to shipped from processing yesterday I.e 4th of Jan and till now no update.

When called to customer support they ask for call back and call never comes back.
They ask to call online department they are cheap guys who don't bother about company and tell jao complaint karlo...
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S
Shawn Milton
Jan 5, 2022
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False Advertisement of Apple Days - Vijay Sales

Address: VIJAY SALES, CTS No. 220/ 16 - 17, Patel Estate Road, Near Telephone Exchange & 24 Karat, Opposite Patel Industry, Jogeshwari - (West), Mumbai - 40010

On December 26th, 2021, I purchased an Apple Watch Series 7 GPS 45mm MKN63HN/A sport band Smart Watch (Starlight) from the Vijay Sales website. The reason for the purchase was that there was an offer called "Apple Days" running during the winter holidays until December 31st, in which many Apple products were available at discounted rates. The current Apple price for the same watch is 44, 900/-, whereas Vijay Sales was offering 41, 900/-....
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V
vaibhavvaib
from Ghaziabad, Uttar Pradesh
Jan 4, 2022
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Iphone 13 pro not delivered

Hi,

I bought an iphone13 pro from the Vijay sales website on 30 December 2021. My order no is:VS[protected]

I was told at the time of ordering that delivery will happen in the next 1-3 working days. I have followed up on a phone call with the support team regarding my order as there was no update.

Today I received a call that my order is not available for delivery and my order will be canceled...
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A
Anushka123#
Jan 3, 2022
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Iphone13

I ordered my phone on 28th December but still it is showing in processing. When I tried to contact them they always say that we have escalated your complaint but then I didn't got any call back and I have dropped several mails also but no response there also. It was supposed to be delivered in 3-5 days and it still hasn't shipped yet. If they can't deliver it then I want full refund....
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M
Madhusudhan p s
Jan 1, 2022
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Delayed shipment from Vijay sales

Took 3 days to process and ship the order, even the shipping is not properly done as the order is still stuck at source location with bluedart, it's already 6 days since I have ordered. Why commit 3-5 days delivery when you can't keep up to that promise?...
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Aniruddh Madhusudan
Jan 1, 2022
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Delivery and and worst customer service

Hi, I have ordered iphone 13 on 27th of December 2021 and the promised delivery window was 2 to 4 days. But I haven't recived any shipment tracking number so far and there is no status update on the order as well. And I tired to contact customer care since 28th as I had no updates, everytime I call them they just have this answer for me - Sorry for the inconvenience we too have no update on your shipment but for sure you will get it soon.....
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nirbhaydhebar0208
from Mumbai, Maharashtra
Dec 31, 2021
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Selling faulty products and fooling consumer

Address: Mumbai

I had purchased Panasonic microwave conversion from Vijay sales mumbai 1 year back. I had 1 year of brand warranty which I wanted to extend, but vinay sales soled their warrenty saying all benefits are same at lower price. Trusting them I took 2 year of extended warrenty. As soon as 1 year got completed microwave's motherboard stopped working. I connected Vijay sales, they sent onsite go team, they took my microwave for service center, after...
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V
Victor88
from Noida, Uttar Pradesh
Dec 30, 2021
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Ordered Apple watch online

I ordered Apple watch from Vijay sales (https://www.vijaysales.com). At the time of order, it was showing ~3 days for order delivery. It has been more then 72 hrs since I placed the order. It is still showing in processing from day 1. Also dropped mail to [protected]@vijaysales.com regarding the order.
No response to any of the emails, no info about the order shipment details also. At least VS team should respond to the mail.br...
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