Vijay Sales Complaints & Reviews

SIR,
I want to inform you that i brought hitachi AC from vijay sales, branch- janakpuri, new delhi, on[protected] of 1.5 ton (Bill attached) my AC is tripping from last years, I already complaint last year then, according to staff of Hitachi our AC needs servicing, I have paid 2750/- on 25.09.2019( Bill attached) for servicing my AC, and after servicing in month of september i didnt use my AC, now when i m using it the problem is same as before .
Kindly look into my problems .

THANKS,
ashok kumar gupta .
mobile no. - [protected]

Please help me to transfer picture in my tv... And ishare also not working then what can i do?

Sales person named pooja agrawal/chaudhary in vijay sales chandan nagar branch tried to sale a dell inspiron laptop a faulty product by lying about technical problems in the laptop. Could not activate windows office. She installed wps office free version from internet and was explaining that this is the new version of ms office. When asked about the product key she lied by saying she forgot the pen drive at home and asked me to come after 2 days to get the laptop. Such a misleading and lying employee just to make sales is a big downgrade for vijay sales

I am writing to you to raise an issue about: computers & consumer electronics
The issue that i have experienced was: i have ordered this product for emergency use, i ordered on
Ordered on: mon, 25 may 2020.. But still showing processing i need this product asap. Already 5
Days completed.

Order no: vs[protected]
I have paid for it through net banking now no one responding i cn't cancel the order.

I think its scam..

Please do some needful.

My email is [protected]@gmail.com
Mob:-[protected]

Good day,
My name is jerald pereira. I placed online order for
Blue star deep freezer chfsd100dhsw/dhpw on may 24, 2020 on vijay sales website. The order number is vs[protected]. After making the payment the message appeared on the screen saying 'our deliveries have resumed but they are limited to certain areas due to government rules and regulations.' the online status of this order is still - ordered. My first complain is why vijay sales did not show this message on the screen before processing the payment. Amazon has been very transparent. They show on the screen before placing the order if they can deliver the order or not.
My second complaint is vijay sales customer sales is not working. I tried all their customer care numbers. They don't work. I sent email to the customer care. I received auto generated email saying they will look into it when lock-down is open.
3rd complain is there is no option to cancel the order. And as per vijay sales cancellation policy 5% surcharge will be applied for cancellation. Amazon has resumed delivering the same product at much cheaper rate within 3 days. I regret placing order with vijay sales. Vijay sales lacks transparency in online transaction. Please make vijay sales deliver the product within 48 hrs after receipt of this complain or provide me 100% refund immediately. I have no use of this product if i'm not going to get it within a couple of days. I rather order it from some trusted site. Thank you
Sincerely
Jerald pereira

I have purchased an iphone on[protected] for rs 47000/- and mr. Anish (In sales) told me that i recieved the cashback of rs 5000/- in 90 days
And its been around 160 days and i haven't recieved any cashback or any message.. Please solve my problem asap and if you need any other information call me on [protected]
Thankyou

Electronics & AppliancesVijay Sales Online fraud
Vijay Sales — Online fraud


I have ordered Realme 6 Pro 3 days already over and no progress in service as per online status. Tried to call on all provided customer care number. Either number going busy or not connect. Send e-mail to provide email ids .no one responding.
Main issue is, order cancellation option also not available after payment. Means once order complete then you can't cancel it and you don't know when will you receive your order.

I have ordered AC .3 days already over and no progress in service as per online status. Tried to call on all provided customer care number. Either number going busy or not connect. Send e-mail to provide email ids .no one responding.
Main issue is, order cancellation option also not available after payment. Means once order complete then you can't cancel it and you don't know when will you receive your order....

I have ordered AC .3 days already over and no progress in service as per online status. Tried to call on all provided customer care number. Either number going busy or not connect. Send e-mail to provide email ids .no one responding.
Main issue is, order cancellation option also not available after payment. Means once order complete then you can't cancel it and you don't know when will you receive your order.

Today i received my new washing machine and the model name is whirlpool wm ace xl silver grey (9.0kg). But when i opened dis then it's tyre is breaked.. And also i tried to contact vijay sale janakpuri branch but ol the time that customer care no is busy... So plz send any technician for this.. As soon as possible

I ordered a washing machine on 20th May with full payment upfront. I didn't receive any details of the delivery even after 3 days so i tried to call the Customer Care and even dropped few emails but still no response from VijaySales.

Hence I decided to cancel the order over the email but still no response. Now i am not sure when i will receive the refund of my order.

Hi Team,

This is to escalate, its been more than 10 days I have ordered a Amazon fire stick. Since then, haven't received any update. Also, tried contacting all the given nos. but couldn't reach any.

So, this is to bring under your notice- Just cancel my order as your app doesn't have that option for customer and refund me the same amount.

Order ID- 100184...

I order one mobile samsung galaxy a20s a207fd (4gb 64gb, blue) from vijay sales website. My order id no.: vs[protected] in your app store, i didn't get any details about my orders delivery time or date.

Fan is damage of cooler

Water leakage. Refridgerator bought on 06.10.2019.

I have ordered 2 mobiles and 1 headphone from vijaysales website on 16 th may 2020 but even after 8 days i m not getting at order status changes or not even delivery.
Visited nearest branch 2 times now telling items are not available.

Even after full payment in one shot (35500) i am not at all satisfied with their service.
Still waiting for my items to be delivered.

Worst experience..

Product details: electrolux split air conditioner
Model no: a/c es18f3c-cmsmw - id

Attached documents: product (Indoor/outdoor) photo copies
Purchase bill from vijay sales

I had purchased electrolux split ac 1.5 ton on 21st april., 2017 from vijay sales, ahmedabad and the installation was completed on 23rd april, 2017. The technicians completed the installation but were unable to start/demo the ac as the ac compressor stopped working frequently and after their efforts of 2 to 3 hours they ended up saying that you don't have enough power supply/voltage at your residence/home that is required to start the compressor.

Since all this time we had several complaints (About 9 to 10 complaints) at the electrolux consumer care for the compressor not working. Several technicians from electrolux visited and checked the issue but haven't able to find any solution to fix this issue.. Few of them suggested to purchase a voltage stabilizer to boost the voltage which i had purchased for rs. 2600 but even after installing this voltage stabilizer the ac compressor was not working, so all in vain.

50% of our society flats owns ac and its working very fine to them and no one is having such insufficient voltage/power problem at their home as mentioned by electrolux technicians who are just giving false excuses to avoid repair in the defective ac compressor.

So, all these really shows that all those electrolux technicians who visited are lying as the main problem is just with the ac compressor.

I'm again planning to launch a complaint at national consumer forum as i had already launched a complaint at national consumer with complaint no. 278567 and now i'm going to the consumer dispute forum for total product replacement or refund and repay for all these troubles and additional expenses we need to face so far.

Yours faithfully,
Uday ghia

In lockdown my cell phone is damaged so i have purchased mobile through vijay sales vide order no. Vs[protected] dated[protected]Full amount paid). Vijay sales was taking order.

Till today i. E. 20-05-20 in tracking option it is showing order processing they are not showing when it will be delivered. If they are not in position to deliveried due to lockdown, they should have not taken order. During this situation i am in financial crises and i want cell phone on urgent basis. Now various other e-commerce platform are offering home delivery of cell phone within 4-5 days.

Even i have tried to contact on phone no. Available but no response nor any reply from e-mail.

Even their is no option for cancellation of order and refund of money.

My money is gone, i dont know when i will get my product nor i can cancel the order and get my money refund.

I chandrashekhar shetty had purchased a tv, branded as vise, it is a 43 inch led tv which recently got some troubling issues on it. It is also under warranty but when we tried to inform the vise customer care they didn't responded to us.
Furthur details of purchase are as follows:

Date of purchase =[protected]
Bill no:=[protected]

I purchased 55SM81 (Nanocell TV-55 inches) from Vijay Sales (B-1 Janakpuri Branch, New Delhi) on 25th August 2019, it was installed on 8th September, 2019. Today (9th May, 2020) the TV stopped working completely. Please arrange to get it rectified at the earliest.