Vijay Sales Complaints & Reviews

*"phathetic service"*
*"vijay sales you are a cheater"*
*"extended warranty service is a scam from vijay sales"*
*"onsitego is just like laxmi cheat fund from hera pheri movie*
*"onsitego is a fraud"*

I am pravin from mumbai.
I want to inform all the viewers that please do not opt the extended warranty service from *vijay sales*.

I am an average and only earning person in...

I have been following up with Vijay Sales customer care for 2 weeks, since 12th Jul 2020.

Only today I was given the invoice and the i have received the msg below.

Your order for PANASONIC REF NRFBG31VSS3 SHINING SILVER (305) with invoice number BWG-A-SI 7194 is out for delivery by vehicle number MH04HY0230.

But no further new about the delivery. This is very frustrating.

Sir,
I had purchased Sony 49" LED tv from VS in March 2018 with 3 yr extended warranty. The TV had problem of multiple(double) image for which I put a complaint on 2nd July 2020. The technician was arranged by ONSITE, who visited and told us that the panel needs to be changed. The TV was picked up on 21st July. I was told telephonically that the spare part is available hence it would be repaired in urgent basis. On 23rd July, I received a call stating that the request has been forwarded for the necessary spare part and that the repair would be done by 30th, but not committed. Today, on 24th July, I received a sms stating that the ONSITE people are working on a diagnosis and will update me.

I mean, are they working retrospective, that spare part is once available, later they request for the spare part, and latest, they work in diagnosis.

Is it happening only because the TV is under warranty? Had it not been under warranty, the technical team would have been after me for the money involved.

How would kids manage without TV during lockdown for a month?
Please look into the matter at the earliest.

Dr Manish Chauhan
Mahalaxmi
Mumbai.

I have placed an order on the site caratworld the admin of which is also the admin of vijay sells, I have not received my order yet so firstly I have tried to connect with them through mail which is ([protected]@gmail.com)(caratworld site) but no reply so I have connected with courier services (shipdelight) that is assigned for the service of delivery and only then I got to know that they had not been handed the shipment over and then they have given me the mailID of concerned person who is responsible for handing the shipment according to them ([protected]@gmail.com) so I have tried calling both mentioned numbers in two sites are switched off so i have tried to connect with them on instagram and i have found (vijaysells007) page with same above mentioned email ID and I have found a person with the name nikujahir, the above mentioned admin of carat world site both in followers and following( only 22 people in list to be noted) but the person claims he doesn't know anything about the site please do the needful.

Dear team,

We purchased new voltas ac on 28.0620 from vijay sales against same we got delivery ac on 01.07.20 against invoice no th-a-sif165 dated 30.06.20 and voltas team visited for installation on 15.07 20 (After 17days) and they opend package and found inside of the unit some damages due to damage they not fitted ac but they collected rs850 for whirlpool make outdoor stand + rs 150 for tube insulation tape +100 for 3pin plug purpose.

After that serval time we are called to vijay sales help line no but no one are responding due to that we are not satisfactory with them service and customer response.

However now we need full unit replacement immediately.

Regards
Raghupathi

I bought a new tv on 12 july and today is 18th july but the services are still not up and running. I called the store as there's a fault with the new tv but they are saying that now a complaint needs to be registered with them. What kind of a service is this with a new product. This is simply not professional. If a new item is not working, it should be replaced immediately or refunded. I have spend dozens of hours on calls following up with people to get this resolved. This is not right for me as a customer. Invoice number - dvm - a-soa 309

This is to inform you that my lg t. V screen problem facing before 6 month

Product - callno : m2007-ew101893.

Please kindly solve this problem as soon as possible

Regards shahnawaz khan

Buyed a new device which is not even a month old and seems to be a defective product as it already had minor scratches on the screen

I have placed an order on 5the july of a vivo y91i phone worth of rs7990 online payment done but the very next day i asked to cancel this order due to certain issue but till date even after regular follow up they have not revert me on mail to for cancelation being a brand and so much it responsiveness from the whole department is not a good service mark please give me my refund and cancel my order no vs[protected]...

We had lodged a complaint about our Videocon 43 inch 4K TV in FEBRUARY.
A mechanic named Sandeep Patil visited and took 650/- as visiting charges. He inspected our TV and said that there is a problem with the backlight.
Our TV is still under warranty.
The executives do not answer our calls. It's been 6 months that we have been chasing the Videocon as well as vijay Sales executives.
The part is available but they're demanding money for it even though the TV is in warranty.

If the replacement of the part is not possible...we want our TV to be replaced entirely asap
The purchase was made under the name of GUNJAN GIRISH EKBOTE.

I also sent a mail to Vijay sales customer care. The executive was supposed to call within 4-5 days...but it's been more than a month
Ref id- M[protected].

Had raised many complaints regarding vijay sales inhouse brand tv vise.. But it has all fell on deaf ears.

I am fed up with this tv as it's not working past 45 day and need immediate replacement or let me buy a better brand by paying the difference amount

Also i would like to know why all my previously raised complaints were closed without my consent or without giving any resolution.

I understand the situation out there, but there has to be some courtesy to speak with the customer.

I did tried to call back on the said number of bina madhu vijay sales on[protected], those were never reverted back.

I have purchased the lg tv form vijay sales but during unboxing we did not find the tv remote.

Now, they deny to provide remote.

No response on mail.

Please help

I am Tarun Gaba resident of Paschim Vihar I would like to tell you that don't buy anything from Vijay sales They will give you products 200-500 cheaper then any other showrooms but they force us to buy extend warranty but that is a big scam they just charge money for extended warranty but no one follow up as well as come to repair product. I bought a air conditioner from Vijay sale of Haier it's not working from 2 months they don't bother to talk to us. In so hot when we are not availing facilities so whats the use of extended warranty.
So Vijay Sales and Onsitego is highly unrecommended

Order no: vs[protected]

Ordered 2 earphones but it is not delivered after 7 days now i dont want to purchase from vijay sales and please cancel it and refund the amount.

Hi, this side abhishek kumar
I had ordered 2 mobile from vijay sales online on date 21/06/2020 and done payment via mobikwik app, after couple of days i received only one product out of two, then i contact to the branch manager where my order was forwarded through vijay sales they told me that we have receive request for only 1 item and for another item refund will be credit to your account in 7 days, but till now i didn't receive...

Your ridiculous service has made me write this.
I had ordered boat earphones on 17june2020 that too 3 earphones with order id
VS[protected]
VS[protected]
VS[protected]
Today is3rd July 2020 and I still didn't have it on my hands..and all I hear from your staff is we are updating..my money is blocked with you if you cant provide it on right time do not mention that it will get delivered within 6 days...or simply right it's unavailable..you do not have a transperant service..neither a phone number which will direct us..and also your site is ridiculous.now will just let me know when I can expect this...or else I will take this complaint further and register a fraud case on u all...

To senior management

I had visited the vijay sales prabhadevi outlet yesterday. There was no social distancing followed by walk in and the staff. The billing line was mismanaged by the staff. When i complaint to the manager he had no time to look into the matter as he was busy entertaining some guests. After sometime he requested another sales person to check what the issue was (Ofcourse after he realized that i would not budge without speaking to him). The staff had no sense of courtesy or social responsibility. He said sorry and moved on.
I have been a regular customer at vijay sales for last 25 years. After yesterdays experience i will never step into the outlet. We have been so carefully all these months (In house) and yesterdays visit to the vijay sales outlet was a big mistake. The way they were operating is a sure case of having people infected. Pathetic experience.

Thank you
Mrs. Karanjia

Vv32h501 led tv
Lining on display

I have been utterly disappointed by the services of vijay sales.

First off, after making an online payment for my product i received message stating the payment was not processed. Then i got in touch with the call center stating that it has been received and the delivery would be made within 2-3 days and i haven't recieved the product yet, the order was placed on 23-06-20.
I had called the customer care service of vijay sales and was told that someone is going to get in touch with me regarding the delivery of my order that was to take place yesterday but didn't, and i haven't received any response. This kind of service is utterly unacceptable.
No one is paying heed to any calls or emails whatsoever. I need a refund for my order worth rs12, 490

My refrigerator is not cooling properly and some type of voice come from compreser.