Vijay Sales Complaints & Reviews

Dear Sir,

I am personally writing to you with deep belief that some action will be taken on account of callous behaviour by VIJAY SALES & VIDEOCON TEAM.

We had gifted a TV set to our Maid who is illiterate and is helpless as her TV is not working since 1st July 2017 and she made an immediate complaint regarding the same, but hasn't received any service yet.

Although her TV is under 3 years warranty as promised by Vijay Sales (Bandra Branch) & Videocon as it was clearly mentioned to us at the time of purchase[protected]

We did receive a call from +91-[protected] (DILIP)Videocon Service person who was rude and was abusing the maid on phone and clearly mentioned that he will cancel the complaint. This behaviour was barbaric and was in bad taste.

We just need the TV to be rectified as its is in 3 years warranty.

Pls. find attached the bill for your perusal.

-VIDEOCON LEDVJU32HH02CAH-FDA
-DATE OF PURCHASE[protected]

On behalf of Vijaya Kalimuthu

Regards
+91-[protected]

Hi,
I have purchased a refrigerator on 24th june 2017. They informed us that delivery of refrigerator will be made on 13th july.
But till now, we have not received the refrigerator, atleast their should be a courtesy to inform people and let them know that the delivery is delayed or it may take some time. When i called on their customer care number i. E.[protected], no one is answering the call. I have called more than 20 times.

Such a pathetic service.
If they are not delivering my refrigerator, just refund the amount back.

Dear team,

We are buying all electronic from vijay sales, but this time we have a very pathatic experiance from vijay sales. We have buy water purifier form vijay sales.
We got deliviery on 8th jul'17 but still no any person has visit for installation.
Whenever we are calling to vijay sales showroom and call center we got engaged tone, i have again visited to showroom (Thane ghodbunder), that time i found the people in showroom keep the phone's receiver on side due to they dont wont to attend the queries.

Purchase whirlpool refrigerator on 25th june 2017, delivery product is damage no whirlpool ice magic logo on fridge, some crashes on inside fridges door, front door look like its second refigetor. I inform vijay sale they told we replace within 2 to 3 day but still not replace and not receiving call no any respond from vijay sales,
Very poor service

Hi,
This is to inform you that redmi note 4 mobile deliver by you is not working properly.

Sim slot not working.
Sim one not working.
Network capturing capacity is poor in sim 2 slot.

Please take return and replace it immediately.

For more details please find order number
Vs00040088

Date of billing 9 july and delivery on 11 july 2017.

Regards,
Anant nachare
[protected]

Vise ac pursed in the 2015, it is no longer efficient in cooling. They have mentioned the service is given till 3 years for free related to anything with this ac. However, when the technician come they have charged me.

Now the ac is not cooling properly not sure whats wrong with this requested for a technician to visit let see how much time they need and the off course the charges. This is being said that the service and maintenance will be free of cost till 3rd year.

I have purchase 55 inch haire curve tv one month ago from vijay sales when it deliver to us no one shows the tv and its conditions the box was packed, no one came to my home for demo, so i unpacked the tv and kept on platform the screen was broken, i have complained to vijay sales help line from last 15 days they are doing just time pass saying that sir give me one day time we will solve your problem, but yesterday after fifteen days said we cant do any thing all is your fault and disconnect the phone. I should i do know please let me know.

Brand new inverter 1.5 ton vice branded air conditioner bought from vijay sales, andheri west in may'16. Machine stopped working 14 days ago (June 30th) and call was placed to vijay sales service helpline shortly thereafter. No action taken for 4-5 days at which point a technician showed up and didn't resolve the problem and told us he will revert. Since then constant calls being placed to vijay sales service centre but no response from them.

I was been sold a defective piece from vijay sales pimple saudagar pune, i purchased a new samsung j5 prime, which was defective when i asked for replacment they say its not our policy to replace mobile, rather submit it to service center, the mobile started giving me issue in 3rd week of purchase and they will only replace it if mobile gives issue witin 2 days of purchase, pathetic service and worst stuff they sell.

What is a advantage of buying things from so called reputed and big shop??

Compliant No. 1707b082364

To whomever concerned I am disappointed customer of Vijay Sales and specially with vijaysales owned product of Vise. I had purchased the Smart VISE television in the month of January 2017.
Ref. No. 167-KLY01-17SIAOFWP DATE – 26.01.2017
CODE:[protected]
BHOLA KUMAR VERMA
Registered Mobile no. [protected]
My television stopped working on 7th July 2017 and I logged call with Vijaysales customer care on 8th July 2017 being the Saturday the executive informed that issue will be attended in 2 -3 business day.
On 11th I was chasing their customer care to get the issue attended and they informed engineer is scheduled for today and will visit to your home they cannot confirm the timing. Whole day past and I already made the 5 – 6 calls and every time executive said engineer will come when I called at 8.00pm informing them that neither I heard any call or communication of their visit the executive was relaxed and informed will get that checked tomorrow.
I am not sure how to deal in such condition.
Let me know do I have to take my faulty television to their office for repairing or any alternates.

Regards,
Nitesh Verma
[protected]

I paid a sum of rs. 23, 235/- on june 29, 2017, at the hub mall, goregaon east, store of vijay sales for purchase of lg ref gli302rpzy shiny steel refregirator. I was promised delivery on july 10, 2017. The sales order number 109-geo[protected]. No delivery has been effected. Let me know when the fridge will be delivered as i am facing severe hardship.

I've purchased vise led tv on 5/5/17. I had to shift my room so i didn't wall mounted the tv.
Now i shifted my room and i want to wall mount the tv..
I tried to contact the person who will wall mount the tv and also to the vasai company.. But no one is attending my calls... So plz send someone to wall mount my tv. I have children at home they can do any mess to the tv..
So plz urgently tell someone to attend my complaint.

My name is nitin b. Petkar,
Mobile no. [protected].

Kindly note that i had booked lg led 43lh547a on 25/06/2017 from vijay sales bhandup lbs marg which was to be delivered on 29/06/2017. However the product is not delivered till date and i am being given false promise of delivery from vijay sales. Code:[protected] v. No. 119-bhp06-17so 1791. I had made payment by cheque which is cleared on 27/06/2017. I do not see any valid reason for non delivery of led tv. Kindly take appropriate action at the earliest.

Hi we booked a whirlpool refrigerator at vijay sales store m2k rohini delhi we were told that it would be delivered in 10 days when we try and call this store and try to get update they give us multiple excuses that they will have their manager call us back but no one calls and give us exact update. We have got the loan approved from bajaj and we have paid the down payment of 10, 000/- rupees. Please look into this matter and let us know if vijay sales can deliver us our refrigerator or not

I recently bought a hitachi window a/c from vijay sales who said that rs. 500 would be installation charges where the hitachi company person would do the installation + fill up gaps in the window. Now hitachi people are charging rs. 550 for installation and additional money to fill the gaps. When we are calling vijay sales, central market, lajpat nagar, delhi, they are not picking up the phones or the phones are all busy.

I bought tv on last sunday dt.02/07/2017 and also carry tv by myself and sales person told me that installation of tv may take 3 working days. But after 8 days also, the installation is not done. I am irritated by making calls and asking for the same. Please take some action on this. So much time is wasted to make calls and follow up and everyone told the diffrenet dates.

I had purchased a elica hob and Baja otg on 25/06/2017 and they had told it will deliver with in 3 or 4 days but yet I have not yet received n I calling on costomer Care no. No one is answering my cal an as wel on vijay sales no at vasai 6458088 no answer an on 6458087/84 is off plz let me know when I wil get my things.
Pramila raghi mob.[protected] .
[protected]

I placed my order on 30th june 2017 for a panasonic LCD tv and made on spot cash payment of 51000 on same day, i was told that i will my get delivery till 7th july 2017 on or before today it is 10th june 2017 still there is no response from any vijay sales representative or customer service nor they are picking up call nither goregaon east store is picking up the call. Is this is kind of service you provide?? till now i have purchase almost...

We Purchased a Panasonic AD from Vijay sales on dated 18 June 2017.

Even after repeated follow ups no one has come to install split AC.

We would like to get refund or get our AC installed on immediate note.

Below are the details of Product, Billing and vijay sales outlet at Thane, ghodcunder road

Split AC - Panasonic
Vijay Sales Ghodbunder road
Model - CS-US18SKY-1
Billing Name - Suvidha

I purchased a VISE LED TV 32" in April 2016. The TV started giving trouble right from the month of June 2016, than in Oct, Dec, Jan 2017, June'17 (complaint no. 1706-B231424) and in July '17 too. I am greatly dis-satisfied with the quality of the LED and I require a replacement right away. The LED has come with a warranty of 3 yrs which seems to be nearly impossible with 6 complaints relating to main board in a year.
Invoice enclosed for your reference and doing the needful in this regard