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Vijay Sales Complaints & Reviews

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Updated: Sep 10, 2025
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Vijay Sales reviews & complaints page 48

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A
Adittya Bhargava
from Mumbai, Maharashtra
Jul 14, 2017
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Address: Mumbai City, Maharashtra, 400050
Website: Vijaysales

Dear Sir,

I am personally writing to you with deep belief that some action will be taken on account of callous behaviour by VIJAY SALES & VIDEOCON TEAM.

We had gifted a TV set to our Maid who is illiterate and is helpless as her TV is not working since 1st July 2017 and she made an immediate complaint regarding the same, but hasn't received any service yet.

Although her TV is under 3 years warranty as promised by Vijay Sales (Bandra Branch) & Videocon as it was clearly mentioned to us at the time of purchase[protected]

We did receive a call from +91-[protected] (DILIP)Videocon Service person who was rude and was abusing the maid on phone and clearly mentioned that he will cancel the complaint. This behaviour was barbaric and was in bad taste.

We just need the TV to be rectified as its is in 3 years warranty.

Pls. find attached the bill for your perusal.

-VIDEOCON LEDVJU32HH02CAH-FDA
-DATE OF PURCHASE[protected]

On behalf of Vijaya Kalimuthu

Regards
+91-[protected]
+2 photos
Vijay Sales customer support has been notified about the posted complaint.
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    R
    RajiNair15
    from Mumbai, Maharashtra
    Jul 13, 2017
    Resolved
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    Resolved

    Address: 4012098
    Website: www.vijaysales.com

    Hi,
    I have purchased a refrigerator on 24th june 2017. They informed us that delivery of refrigerator will be made on 13th july.
    But till now, we have not received the refrigerator, atleast their should be a courtesy to inform people and let them know that the delivery is delayed or it may take some time. When i called on their customer care number i. E.[protected], no one is answering the call. I have called more than 20 times.

    Such a pathetic service.
    If they are not delivering my refrigerator, just refund the amount back.
    Aug 13, 2017
    Complaint marked as Resolved 
    Vijay Sales customer support has been notified about the posted complaint.
    Verified Support
    Jul 13, 2017
    Vijay Sales Customer Care's response
    Dear Guest,
     
    Greetings from Vijay Sales.
     
    Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
     
    Regards
    Vijay Sales.
    Jul 14, 2017
    Updated by RajiNair15
    Please find the attached receipt

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      R
      Rupesh Vishnu Sawant
      from Delhi, Delhi
      Jul 13, 2017
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 400601

      Dear team,

      We are buying all electronic from vijay sales, but this time we have a very pathatic experiance from vijay sales. We have buy water purifier form vijay sales.
      We got deliviery on 8th jul'17 but still no any person has visit for installation.
      Whenever we are calling to vijay sales showroom and call center we got engaged tone, i have again visited to showroom (Thane ghodbunder), that time i found the people in showroom keep the phone's receiver on side due to they dont wont to attend the queries.
      Aug 28, 2017
      Complaint marked as Resolved 
      Vijay Sales customer support has been notified about the posted complaint.
      Verified Support
      Jul 13, 2017
      Vijay Sales Customer Care's response
      Dear Guest,
       
      Greetings from Vijay Sales.
       
      Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
       
      Regards
      Vijay Sales.
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        R
        Rajanikant Gaikwad
        from Mumbai, Maharashtra
        Jul 13, 2017
        Resolved
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        Address: Thane, Maharashtra, 421301

        Purchase whirlpool refrigerator on 25th june 2017, delivery product is damage no whirlpool ice magic logo on fridge, some crashes on inside fridges door, front door look like its second refigetor. I inform vijay sale they told we replace within 2 to 3 day but still not replace and not receiving call no any respond from vijay sales,
        Very poor service
        Aug 15, 2017
        Complaint marked as Resolved 
        Vijay Sales customer support has been notified about the posted complaint.
        Verified Support
        Jul 14, 2017
        Vijay Sales Customer Care's response
        Dear Guest,
         
        Greetings from Vijay Sales.
         
        Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
         
        Regards
        Vijay Sales.
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          A
          Anant Nachare
          from Phalodi, Rajasthan
          Jul 13, 2017
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          Address: Mumbai City, Maharashtra, 400099

          Hi,
          This is to inform you that redmi note 4 mobile deliver by you is not working properly.

          Sim slot not working.
          Sim one not working.
          Network capturing capacity is poor in sim 2 slot.

          Please take return and replace it immediately.

          For more details please find order number
          Vs00040088

          Date of billing 9 july and delivery on 11 july 2017.

          Regards,
          Anant nachare
          [protected]
          Vijay Sales customer support has been notified about the posted complaint.
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            sunil.maxi
            from New Delhi, Delhi
            Jul 13, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110014

            Vise ac pursed in the 2015, it is no longer efficient in cooling. They have mentioned the service is given till 3 years for free related to anything with this ac. However, when the technician come they have charged me.

            Now the ac is not cooling properly not sure whats wrong with this requested for a technician to visit let see how much time they need and the off course the charges. This is being said that the service and maintenance will be free of cost till 3rd year.
            Aug 19, 2017
            Complaint marked as Resolved 
            Vijay Sales customer support has been notified about the posted complaint.
            Verified Support
            Jul 13, 2017
            Vijay Sales Customer Care's response
            Dear Guest,
             
            Greetings from Vijay Sales.
             
            Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
             
            Regards
            Vijay Sales.
            Here with the bill snapshot

            Vise ac split 1.5 ton - Comment #2785801 - Image #0
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              N
              Navin Igral
              from Mumbai, Maharashtra
              Jul 12, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400064

              I have purchase 55 inch haire curve tv one month ago from vijay sales when it deliver to us no one shows the tv and its conditions the box was packed, no one came to my home for demo, so i unpacked the tv and kept on platform the screen was broken, i have complained to vijay sales help line from last 15 days they are doing just time pass saying that sir give me one day time we will solve your problem, but yesterday after fifteen days said we cant do any thing all is your fault and disconnect the phone. I should i do know please let me know.
              +3 photos
              Aug 13, 2017
              Complaint marked as Resolved 
              Vijay Sales customer support has been notified about the posted complaint.
              Verified Support
              Jul 13, 2017
              Vijay Sales Customer Care's response
              Dear Guest,
               
              Greetings from Vijay Sales.
               
              Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
               
              Regards
              Vijay Sales.
              Jul 24, 2017
              Updated by Navin Igral
              I had given the details all on 14/7/2017 but sorry till today i have not received any feedback, let me known what is next or should i except that broken tv ? which is nothing but only a show peace, for which i had paid such amount .
              Oct 01, 2017
              Updated by Navin Igral
              On 12 July 2017 I had complaint about the faulty 55 inch Curve LED but till today i have not received any call or service from Vijay Sales .
              Iam surprised to see that against my complaint their is a remark Of RESOLVED
              please confirm me who has resolved my complaint .
              Or just iam doing time pass to complaining costumer care.
              On 12 July 2017 I had complaint about the faulty 55 inch Curve LED but till today i have not received any call or service from Vijay Sales .
              Iam surprised to see that against my complaint their is a remark Of RESOLVED
              please confirm me who has resolved my complaint .
              Or just iam doing time pass to complaining costumer care.
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                V
                vishalbhargava73
                from Mumbai, Maharashtra
                Jul 12, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400049

                Brand new inverter 1.5 ton vice branded air conditioner bought from vijay sales, andheri west in may'16. Machine stopped working 14 days ago (June 30th) and call was placed to vijay sales service helpline shortly thereafter. No action taken for 4-5 days at which point a technician showed up and didn't resolve the problem and told us he will revert. Since then constant calls being placed to vijay sales service centre but no response from them.
                Aug 13, 2017
                Complaint marked as Resolved 
                Vijay Sales customer support has been notified about the posted complaint.
                Verified Support
                Jul 13, 2017
                Vijay Sales Customer Care's response
                Dear Guest,
                Greeting from Vijay Sales.
                First and foremost apologies for the inconvenience caused to you.
                With the reference to your email we have discussed the issue with our concern service team, Your complaint is pending for part PCB, which has been arranged & will be replaced by tomorrow.
                Our reference number- 1707-B042902.
                If you need any further information, you can reach us at our Helpline number[protected]/33 between 9am to 9pm or just reply to this email.
                Our guest care team would be glad to help you.
                Regards,
                Vijay sales
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                  @
                  @bhijeet Raut
                  from Bengaluru, Karnataka
                  Jul 12, 2017
                  Resolved
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                  Address: 411027
                  Website: vijay sales

                  I was been sold a defective piece from vijay sales pimple saudagar pune, i purchased a new samsung j5 prime, which was defective when i asked for replacment they say its not our policy to replace mobile, rather submit it to service center, the mobile started giving me issue in 3rd week of purchase and they will only replace it if mobile gives issue witin 2 days of purchase, pathetic service and worst stuff they sell.

                  What is a advantage of buying things from so called reputed and big shop??
                  Aug 23, 2017
                  Complaint marked as Resolved 
                  Vijay Sales customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2017
                  Vijay Sales Customer Care's response
                  Dear Guest,
                   
                  Greetings from Vijay Sales.
                   
                  Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
                   
                  Regards
                  Vijay Sales
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                    V
                    vermnit
                    from Pune, Maharashtra
                    Jul 12, 2017
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                    Address: Thane, Maharashtra, 421301

                    Compliant No. 1707b082364

                    To whomever concerned I am disappointed customer of Vijay Sales and specially with vijaysales owned product of Vise. I had purchased the Smart VISE television in the month of January 2017.
                    Ref. No. 167-KLY01-17SIAOFWP DATE – 26.01.2017
                    CODE:[protected]
                    BHOLA KUMAR VERMA
                    Registered Mobile no. [protected]
                    My television stopped working on 7th July 2017 and I logged call with Vijaysales customer care on 8th July 2017 being the Saturday the executive informed that issue will be attended in 2 -3 business day.
                    On 11th I was chasing their customer care to get the issue attended and they informed engineer is scheduled for today and will visit to your home they cannot confirm the timing. Whole day past and I already made the 5 – 6 calls and every time executive said engineer will come when I called at 8.00pm informing them that neither I heard any call or communication of their visit the executive was relaxed and informed will get that checked tomorrow.
                    I am not sure how to deal in such condition.
                    Let me know do I have to take my faulty television to their office for repairing or any alternates.

                    Regards,
                    Nitesh Verma
                    [protected]
                    Vijay Sales customer support has been notified about the posted complaint.
                    Jul 14, 2017
                    Updated by vermnit
                    Finally Technician has visited and found issue in LCD backlight, he informed that TV will be picked in 2 days and will get repaired at there service center in Andheri. Pathetic experience as complaint was logged on 8th July and as on today i still awaiting to pickup of TV for repair. God knows when the TV will get repaired and returned to me. anyone can suggest where i can raise my complaint to get this fixed on priority.
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                      C
                      cracked
                      from Kathor, Gujarat
                      Jul 11, 2017
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                      Address: 400065

                      I paid a sum of rs. 23, 235/- on june 29, 2017, at the hub mall, goregaon east, store of vijay sales for purchase of lg ref gli302rpzy shiny steel refregirator. I was promised delivery on july 10, 2017. The sales order number 109-geo[protected]. No delivery has been effected. Let me know when the fridge will be delivered as i am facing severe hardship.
                      Vijay Sales customer support has been notified about the posted complaint.
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                        N
                        Nitin Petkar
                        from Pune, Maharashtra
                        Jul 11, 2017
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                        Address: Thane, Maharashtra, 401208
                        Website: [email protected]

                        I've purchased vise led tv on 5/5/17. I had to shift my room so i didn't wall mounted the tv.
                        Now i shifted my room and i want to wall mount the tv..
                        I tried to contact the person who will wall mount the tv and also to the vasai company.. But no one is attending my calls... So plz send someone to wall mount my tv. I have children at home they can do any mess to the tv..
                        So plz urgently tell someone to attend my complaint.

                        My name is nitin b. Petkar,
                        Mobile no. [protected].
                        Vijay Sales customer support has been notified about the posted complaint.
                        I had purchased Vise led model no.LED TV VT32-H401 from pune baner vijay sales store on 11.12.14 and used nicely on table top.
                        Now i want to wall mount the same but the problem is we got shifted from pune to patna and we are not getting any assistence and none of the mechanics even .So atleast send us the installation instructions with images that we can serve ourself.
                        Waiting for reply
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                          prasad davda
                          from Mumbai, Maharashtra
                          Jul 11, 2017
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                          Address: Mumbai City, Maharashtra, 400078

                          Kindly note that i had booked lg led 43lh547a on 25/06/2017 from vijay sales bhandup lbs marg which was to be delivered on 29/06/2017. However the product is not delivered till date and i am being given false promise of delivery from vijay sales. Code:[protected] v. No. 119-bhp06-17so 1791. I had made payment by cheque which is cleared on 27/06/2017. I do not see any valid reason for non delivery of led tv. Kindly take appropriate action at the earliest.
                          Vijay Sales customer support has been notified about the posted complaint.
                          Hello sir,
                          My name is manoj kaushik 14/06/2017 I purchase you one AC And one washing machine but nobody come to give me Demo And any Warranty Card So please send me Warranty Card Soft copy and hard copy as soon as possible. ( YOUR SALESMEN ARE MISGUIDE ME ALSO )
                          I m purchase in LED in sony and finance in bajaj financial in 05/07/2017 and code[protected] . Shop in UGF/115, ND Anchor store 2, OC sq, Orange County, GH4, Indirapuram, Gzb Up. But not a deliver in time So bad condition in vijay sales.
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                            N
                            Nitz mishra
                            from Agra, Uttar Pradesh
                            Jul 11, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110085

                            Hi we booked a whirlpool refrigerator at vijay sales store m2k rohini delhi we were told that it would be delivered in 10 days when we try and call this store and try to get update they give us multiple excuses that they will have their manager call us back but no one calls and give us exact update. We have got the loan approved from bajaj and we have paid the down payment of 10, 000/- rupees. Please look into this matter and let us know if vijay sales can deliver us our refrigerator or not
                            Aug 13, 2017
                            Complaint marked as Resolved 
                            Vijay Sales customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 12, 2017
                            Vijay Sales Customer Care's response
                            Dear Guest,
                             
                            Greetings from Vijay Sales.
                             
                            Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
                             
                            Regards,
                            Vijay Sales.
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                              P
                              Puneet Khosla
                              from Delhi, Delhi
                              Jul 10, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110065
                              Website: www.vijaysales.com

                              I recently bought a hitachi window a/c from vijay sales who said that rs. 500 would be installation charges where the hitachi company person would do the installation + fill up gaps in the window. Now hitachi people are charging rs. 550 for installation and additional money to fill the gaps. When we are calling vijay sales, central market, lajpat nagar, delhi, they are not picking up the phones or the phones are all busy.
                              Aug 24, 2017
                              Complaint marked as Resolved 
                              Vijay Sales customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 10, 2017
                              Vijay Sales Customer Care's response
                              Dear Guest,
                               
                              Greetings from Vijay Sales.
                               
                              Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
                               
                              Regards,
                              Vijay Sales.
                              On 30th June i had online purchased Sony DVD player. i am try to reach Vijay scale to check when will my item will be delivered i am getting no response.
                              Dear Puneet Khosla,

                              Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

                              Regards,
                              Team Hitachi
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                                vaibhav dethe
                                from Pune, Maharashtra
                                Jul 10, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411028

                                I bought tv on last sunday dt.02/07/2017 and also carry tv by myself and sales person told me that installation of tv may take 3 working days. But after 8 days also, the installation is not done. I am irritated by making calls and asking for the same. Please take some action on this. So much time is wasted to make calls and follow up and everyone told the diffrenet dates.
                                Aug 12, 2017
                                Complaint marked as Resolved 
                                Vijay Sales customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 10, 2017
                                Vijay Sales Customer Care's response
                                Dear Guest,
                                 
                                Greetings from Vijay Sales.
                                 
                                Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
                                 
                                Regards,
                                Vijay Sales.
                                I booked washing machine from Vijay Sales LBS road Bhandup west on 25th June 2017.My Cheque cleared on 29June 2017.Till date I have done lot of follow up but I did not received washing machine. Please do the needful at earliest as this is spoling reputation of Vijay Sales.

                                Billing code is[protected]

                                my ph no is [protected]
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                                  JOSHUA raghi
                                  from Mumbai, Maharashtra
                                  Jul 9, 2017
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                                  Address: Nanded, Maharashtra, 401208

                                  I had purchased a elica hob and Baja otg on 25/06/2017 and they had told it will deliver with in 3 or 4 days but yet I have not yet received n I calling on costomer Care no. No one is answering my cal an as wel on vijay sales no at vasai 6458088 no answer an on 6458087/84 is off plz let me know when I wil get my things.
                                  Pramila raghi mob.[protected] .
                                  [protected]
                                  Vijay Sales customer support has been notified about the posted complaint.
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                                    A
                                    Ashish Kadam 2
                                    from Chennai, Tamil Nadu
                                    Jul 9, 2017
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                                    Delivery status and worst customer service

                                    Address: Gondia, Maharashtra, 4000060

                                    I placed my order on 30th june 2017 for a panasonic LCD tv and made on spot cash payment of 51000 on same day, i was told that i will my get delivery till 7th july 2017 on or before today it is 10th june 2017 still there is no response from any vijay sales representative or customer service nor they are picking up call nither goregaon east store is picking up the call. Is this is kind of service you provide?? till now i have purchase almost...
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                                    satya palav
                                    from Ajra, Maharashtra
                                    Jul 8, 2017
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                                    Address: Thane, Maharashtra, 400601
                                    Website: www.vijaysales.com

                                    We Purchased a Panasonic AD from Vijay sales on dated 18 June 2017.

                                    Even after repeated follow ups no one has come to install split AC.

                                    We would like to get refund or get our AC installed on immediate note.

                                    Below are the details of Product, Billing and vijay sales outlet at Thane, ghodcunder road

                                    Split AC - Panasonic
                                    Vijay Sales Ghodbunder road
                                    Model - CS-US18SKY-1
                                    Billing Name - Suvidha
                                    Vijay Sales customer support has been notified about the posted complaint.
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                                      Jitendra Shrivastav
                                      from Bengaluru, Karnataka
                                      Jul 8, 2017
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                                      Address: Mumbai City, Maharashtra, 400705

                                      I purchased a VISE LED TV 32" in April 2016. The TV started giving trouble right from the month of June 2016, than in Oct, Dec, Jan 2017, June'17 (complaint no. 1706-B231424) and in July '17 too. I am greatly dis-satisfied with the quality of the LED and I require a replacement right away. The LED has come with a warranty of 3 yrs which seems to be nearly impossible with 6 complaints relating to main board in a year.
                                      Invoice enclosed for your reference and doing the needful in this regard
                                      +1 photos
                                      Vijay Sales customer support has been notified about the posted complaint.
                                      Jul 08, 2017
                                      Updated by Jitendra Shrivastav
                                      presently after the june complaint was attended to on July 6, 2017 a new issue of dark pinkish wavy outlines all around the screen are seen which quite disturbing and distracting
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