Vijay Sales Complaints & Reviews

I have purchased a refrigerator company whirlpool 265l (Double door) on 20th june-17. During the purchase it was committed by the sales executive that the delivery will be given on 21st june-17 which is still not done. Then i have called the senior sales person for deliver, he said the model is not available in go-down and have to wait till 26th for delivery since the unit in under manufacturing.

Now, being a regular customer...

Ordered an a/c from v/s borivali west showroom on 17/6/17 and was promised the delivery within 2 days. Today is the 5th day and no sign of it.
Order no 106-br[protected]
Tel 61712222, 66227722 isnot responding (Customer care)
3 reminders sent to customer care vijay sales but no response from them.
This kind of customer service is not expected from a reputed company like v/s.
Thanks-mrs lobo...

I have purchased a panasonic window ac from your faridabad outlet last year. Now i want to get service for my ac because it is not giving full cooling. You are requested to send the service engineer for the same at my address given below :

Name : niraj kaushik
House no. : 1488
Sector : 21-d
City : faridabad (Haryana)
Contact no. : [protected]

Thanks...

Didn't expect vijay sales to be such a fraud n unprofessional company. Representatives at their stores are busy chatting amongst themselves than attending to customers,
They are rude,
They give false updates on product discounts n services
Discounts are calculated wrongly just to attract customers and when asked they increase the product cost n not lower the discount. Looks like they calculate the product's original...

My name is sagar joshi, purchased a tv from dombivli-vijay sales.

1) delivered first time with broken led
2) replacement tv has issues for os getting hanged and usb not working. Request again raised for replacement
3) no clue when tv shall be delivered. Delivery team are not reachable entire day today

I have spend more time/effort co-ordinating with a bunch of people from vijay sales daily to get...

Yesterday i bought a samsung galaxy c9 pro, i swiped icici banks credit card for that they told me that i will not be charged for interest. But now if i am checking i have to pay interest for that. I am not going pay interest for that if your executive told me the correct information i would have take it in cash instead of credit card.

Bill name - akshata mane
Product - samsung galaxy c9 pro
Date - 17 june 2017br...

I bought an iphone 5s on 2nd march 2017 from vijay sales prabhadevi on the cashback of 5000, it was clearly said that il get the amount of cashback within 90 days, it has crossed 110 days still i did not got the cashback amount.
As i call the customer care of vijay sales prabhadevi they transfer my call to the concern person and there is no answer from the other end....

We had been to the branch to purchase t. V. For hàlf there was no representative. After that 1 person who seem to b overloaded with his work. He promised to deliver after a day. I had called to confirm the delivery status but tthe person there only said its schedule and kept the phone. I took a leave from worrk and am waiting for the whole day n no one is picking the phone.
The same episode happened in april-may when i purchased a...

Hi
I purchased a carrier air conditioner 1.5 ton window from vijay sales, pitam pura, new delhi, sales man : pradeep.
They said the ac displayed in the showroom will be delivered i said ok
Ac was delivered without remote, manual and ventilator is also missing...

I called up the store multiple times and they dont connect the call to the sales person who sold and then i called carrier customer care they...

I purchased microwave oven of ifb from vijay sales ashramroad ahmadabad.
At the time of purchase they told me that technician will come within two days and give you demonstration. After two days i requested to get demonstration, i call at ifb service center so many time, but nobody come till today.
Please i request you that provide me demonstration or take back your product.
Thank you...

Hi sir/madam,

I would like to inform you that i bought a videocon fridge from vijay sales, rajouri garden store on 03.05.2017.
From the very first day it (Fridge) has issues with the cooling, as it was a faulty product (Unit damage which is also mentioned in the attached bill). After minor repair they send the same fridge as replacement form the store.
I did call the customer service many a times to register...

Your opera house store manager abused with us regarding onida tv delivery issue. Please take against him other wise we will take action.. He could say us to sorry that he is unable to give delivery on time but he fired on us after making payment we said him that please cancell our order but he was continue arguing with you can see the camera recording if you want.
Prakash purohit
[protected]...

The delivered tv to me has a line below the sticker which was not visible this i switched the display onto some content the line in is corner of the screen this is totally unacceptable we have paid for open box tv and not the defective piece.

There is no way i get to keep this tv.
The check was a quick 2 mins thing to show the tv is on
.
And later when the part where we have the line is there was visible...

Vijay sales sold me a damaged ac. It did not stat working from its installation. And worst part is that when i called vijay sales to fix this they said koshish karte hein sor complaint book karwane k and koi na koi elctrolux ki taraf se aa jaega theek karne agle 2-3 din mein. I mean what the f*#!! Seriously? Once they sold you the wrong damaged prosuct then they ask you to reach out the brand customer care to help you further. F*# [censored]....

Puchased hitachi window a. C..in april 2017. But the ac is not cooling. Even after complaining at vijay sales radar bazaar gurgaon no one is coming to solve since 2 months. Please do it on urgent basis.

I am frustrated with this branch where i purchased. They are interested in selling but after sale service is ignored. The window ac hitachi 1.5 ton is not cooling in c3 mode at any temp settings...

It seems no one is concerned about after sale service. I bought an ac on the recommendation of my colleague however it was defective and even after lots of follow up no one is able to sort out my query.
I am being told lots of excuses and no one is taking ownership to resolve it, instead i am being given numbers to call and get this sorted out on my own. Which is ridiculous.
I am not going to recommend vijaya sales to any...

I bought a brand new ac on 1st june, delivered on 2nd june, when opened on 4th june, below problems encountered in new ac.

1.) front grill broken, crack on top right corner of grill
2.) fan motor direct, ac not getting off with remote, only compressor gets switched off.
3.) faulty swing.

No one answers on customer care, no one responds on mail, worst ever consumer experience....

Dear,

I bought an ac about a month back. I requested several time that there is a leakage inside and water is dropping.

Inspite of several reminders to pritesh gandhi, kamlesh-vadodara store employees fault is unaddressed.

Cooler is missold to me, not suitable for this climate and promised to give refund. Not entertaining thereafter.

Inspite of spending more that 2.5 lacs in just...

I have purchased a vise ac from cg road showroom (Ahmedabad city), since i purchased this product i fed up.

I would like to highlight to you that, your technician had visited when i complain last time but he said that in this product (Vise ac) this much noise will come and room will be soon in normal temperature after just switch off the ac as currently outside temperature is very high..

This was really funny...

Product delivery was assured next day of purchase. The whole amount was paid by me on day of purchase. Its more than 3 days n get the product has not been delivered. The staff including the manager lied at every moment i called to check.
The staff too is non co-operative if our apearance is not rich. I experienced it wen i visited the shop in diff attires.
There also seemed to be some unsurity n unprofessionalism among the...