Vijay Sales Complaints & Reviews

I have purchased yamaha home theater from vijay sales some times back and now home theater is not working. I have made several visits to vijay sales mira road branch and matter escalated to the manager ankur as well. He assured me that he will look into this matter personally but still no one has visited my home. Its 25 days now and still no one has visited or attended this call.

This is just an annoying experience with the tv purchased vise led 55" on 22/8/2016 its been 8 months from purchase i have send the tv for atleast 3 times its been more in service center than my house had a problem with the screen still facing the same problem with the display it flickers i need the tv to be replaced i am fed up with the tv and once sent to the service center it takes atleast 2/3 weeks to the tv to get repaired please take this matter on a serious note so no further action needs to be taken.

Very very annoyed!!! I have been calling for servicing every single day from the past week asking for my ac to be serviced. The customer care has been giving me assurance of it been done everyday by evening and nobody responds on repeating complaints. They do not have numbers of their engineers is what they mention on asking for the number of the engineer because they state that they are on field. How do you communicate with your clients??? You cannot revert back on the services provided and customers concern.

First time i am very unsetisfide from vijay sales delivery person i don know whos name but he is age near by 35 3 person
1 driver not help them and 1 small boy he is good one but onther 2 person 1 is driver and 1 is 35 aged person brown hair.
He ask foe bribe 200 rs for tea water eveen i personaly take a. C gf to 4th floor and compressor 2nd floor to 4th floor i help them.
Really really very very very bed and poor person i will complain in cansumer court for this riggid man.
From vijay sales aklapuri

I bought a samsung FHD curved 40" television a year ago and now i have found colourful vertical lines and a brownish black spot on the screen. I called samsung customer care centre and talked about my problem, they said my television is not under warranty but Vijay Sales in Crown Plaza Faridabad gave me a Triple Protection warranty card . But when the technician arrived he said that triple protection warranty doesnt cover tv with model no. UA40J6300. Then why the hell your staff gave me that warranty card is this joke going on here. Because of that warranty card I didnt extend my warranty.
And now you have to take some strict action against it and repair it or replace it. Iam not going to give a penny for this from my pocket

Hi, this is to inform you that I had purchased a split ac of godrej company model no gsc18 wqr from vijay sales, rohini, Delhi. As I told them that I have only two required in ac first is it should be 5star and second is it has copper coil. But they cheated me and send me aluminium coil split ac. Now they forced me that u purchase another brand ac in high amount. I just want to know that its their business to achieve the sale target and grabbed more money from customers. My first visited in VIJAY SALES is worst. Hate it.

Hi there i bought one of the Ac with inverte one and one Television of 55"' one year ago i facing difficulty to servicing of my products couple of time given reminder of for my Ac servicing no one has bothered for the same no one has look in to the customer service requirement i am really disappointed with your services and i am not going to buy any single product from your store that was true bad experience i had and i am telling to my circle dont go with vijay sales they are not giving services after selling product

Shakuntala Ben
[protected]

Dear Sir/Ma'am
I have purchased a refrigerator from Vijay Sales Ahmedabad(DEV ARC) BR, Shop No. 1, Gr Flr, ISKON circle, S.G.Highway, Ahmedabad. on 27/05/2017. They told me that my product will deliver me by 29/05/2017 but still i have not received my product.
I have called on +[protected] showroom number but no one received. I have also called on customer care no +[protected] but no one is picking up the phone. Kindly help me regarding this.

My detail is as below.
NAME; VIMALSINH PARMAR
CODE:[protected]
S.CODE: DEV038
ITEM: SAMSUNG REF RR22M272YS8 ELEGANT INOX

Thank you,

I have booked LG 220 LTR refrigerator from vijay sales in faridabad. Executive committed to me delivery next day but next day no response for vijay sales executive infact after calling me he didnt reply my call. After so many calls and misguiding he said this model no was out of stock and delivery surely next 2 days. But after 2 days no response and I have visited the show room and executive misbehaving me . After some argue i decided to select other model but this model is lower than my first selected model. He said the balance amount will be paid to you by cheque. I also agree with his commitment. After 3 week no response and information by vijay sales team regarding my cheque. After this I had decided to again visit the showroom and my cheque already made by 2 week ago but no one can inform me to collect the cheque.

Very third class and poor service of vijay sales in faridabad also no one responsible person in the showroom to handle all those issue. Third class and poor service.

Sir
I ordered 2 electrolux air conditioners from vijay sales.1 was for my factory, and one was for my home. My home's ac was damaged so ordered for a new ac. When i told the authorities of vijay sales to send people to remove my old ac, they denied for it. We protested but they denied again. The people of our house had to remove the ac which weighted more thn 50 kgs in which my bicep muscle got cramped. I request you to please look into the matter and update me.
Thank you

My tv of vise company taken from vijay slaes thane is having some problem on its screen. There are 3-4 black patch seen on its screen. The company person have visited 1 time and was been told by him that company persons will come and take the tv back and will return it after repairing but there is no response after calling so many times. The tv was took on[protected] it is in warranty period which was extended up to 2 years. The serial no. Is vt32-h[protected] which is registered on name of mr vishwanath wadekar contact no. [protected].

I purchased Gionee mobile F103 pro gold, six months back from Seasons mall store, the phone started having problems and goes off or hangs anytime. so i went to the store in seasons mall, they said i need to visit customer care centre and gave me printed address of MG road, i went there but the service centre guy told me that, they have shifted service centre for Gionee to Jewell square near Taj Hotel, so i had to travel all the back to KP . when i reached the service centre in Jewel square, again the the lady at that service centre told me that they dont do servicing for Gionee. This is absolutely frustrating. I had to travel all the way from Magerpatta to MG road and MG road to KP again. did not expected this kind of products to be sold by Vijay sales and this service, i would like someone to get in touch with me asap to organise the repair for my mobile or else i would like to request to refund my money as the product which i have purchased from you guys isnt value for money. Please treat this a a matter o[censored]rgency. Pls contact me on [protected]

While purchasing VISE A.C from Kalyan Vijay sales store at Kalyan, salesman told me that AC is 4way flow AC. But when it came to me it was 2way flow. The most important issue is 1.5ton AC is unable to cool 9X9 feet bedroom. When complaint to them, they send mechanic after 4to5 days. And mechanic is unable to demonstrate the cooling in room. He is giving many excuse and unsatisfactory answer, trying to impose that his excuses are correct.

My Self Dipak Joshi living in Bopal, I have purchased Electrolux AC by cash on 16th May, 2017 from Vijay Sales, near Iscon cross road, Ahmedabad branch but still I din’t received delivery. The sales person told me that we will get delivery within 2 working days so was expecting it on Thursday but it dint came and
I waited till Saturday and On Saturday evening I visited the branch and met to Delivery manager Jitubhai and he told me we will get delivery on Sunday between 5 yo 7 pm. Again we dint get delivery and on Monday we again visited branch and met with Rahul and he told that we will surely get delivery on Today.
So today I called to Rahul but he is saying that there is problem in Godown shifting so we might not get the delivery today.

I purchased bajaj air cooler dc 2016 glacier desert model no.- dc2016glacier on 29th april 2017 from vijay sales store located at pune rahatani (P-8 aundh annexe).

Its only 15 days and i am finding issues with product.
There is heavy water leakage from bajaj cooler.

May 16 i lodged a compaint with vijay sales, i called up many times vijay store to escalate it to bajaj electricals and have water leakage problem fixed from cooler.

Only one engineer came, he made some temporary fix, saying that he does not have proper product part, he promised to return next day and deploy proper part to fix water leakage problem.

No one has come after that to fix the issue with cooler.
Despite my repeated reminders i am not getting and positive reply from vijay sales.

Have purchased a vise ac split
Of 1.5 tonnes, no one botgers to come for service, if i call them up fpr service the technicians pass on the buck saying i dont have time its not my area
No onw from service center co ordinates
And the technician sohail stops answering the phone and disconnects the call technician is very rude and most pathetic customer experience regret buying vise should have brought voltas only

We have purchased a new videocon smart tv vide sales order code[protected] dated 06.05.2017 (Registered mobile number [protected], and [protected]) (Payment for the same was made on 6/05/2017 itself vide dd no 347104 dated 06/05/2017) and after various follow up the same was delivered on 12.5.2017.

Again after vigorous/continuous follow up the tv was installed on 15.05.2017 and while installation it was found that the volume/sound was not working and the same was brought to the notice of your outlet at chembur office. Subsequently complaint was lodged for the same on 17/05/2017. Till today the date being 20/05/2017 no engineer of the company has attended to the complaint. Further it is also observed that the system shuts down when the volume button is operated. Hence it is clear that we have been provided with a faulty smart tv which is not working although it is a new one.

In view of the above we request you to replace this faulty tv with a new good one/or refund of the amount at the earliest.

We bought a fridge from Vijay sales Lajpat nagar New delhi, after working for few days it stopped working we followed vijay sales service team and they came here 20 days back dismantle the fridge compressor and said other team will come with new compressor and fix that and take old one, but still after 22 days no body is picking phone and no response.
kindly help us to get our due.

I am sorry to inform you that the washing machine which i bought from vijay sales prabhadevi shop near siddhivinayak temple mumbai. Against cash memo no. V. N0. 107-pd01-17siaa0 5 ord. No 107-pd01-17soa 14 dated 01.01.2017with warrenty now the machine stops working since last ten days from (05.05.17). The technician comes three times but not resolved till date.

Ifb compliant no.[protected]..

Apart from this i make a complaint through vijay sales customer care but not resolved till date.

All these are causing great inconvenience and i feel cheated. I, therefore, request you to remove the fault if it is minor or replace it for a new one as per the conditions of warranty certificate. Your quick action will be highly appreciated.

Thanking you,

Yours faithfully,

Gnaneshwar chouti

I purchased a toshiba tv 32l400ze from vijay sales chemburon 21/3/15. While purchasing i was told that there's a warranty of three years on the tv as compared to other brands. The same was also displayed on tv. Now the tv is not starting. After complaining to customer care it is been told that there's warranty of only 1 year. Kindly attend the issue at the earliest and stick to the customer promise given while selling products. It won't take time that fake product selling strategies and fooling customers by vijay sales chembur will come in light. Call me on [protected]-anup