Vijay Sales Complaints & Reviews

Hi,

I bought voltas 183lye 1.5 ton ac from your opera house store sales order 105-oh06-17so374 which was delivered in july end.
Today we had a/c guy visit to install and we found that the a/c had a big dent. We need this changed immediately.
This was a new a/c which was boxed pack its not expected from vijay sales.
Request vijay sales and voltas company to immediately change the product

I bought a vis tv 39" on jan 2017. On the month of june i faced asmall problem and i launched a complaint saying my tv is not working. I need assistance.. I havent got any reaponse. The biggest problem they have that they dont pick up calls. I called vijay sales gurgaon but from there also thay dont have any positive response.. The day you called the only ans that i get is i am assining a tech and he will come tomorrow. Its been more than a month since i have launch compalints but i haveny got any reply.
I also launched a complaint on consumer helpine number against vise and vijay sales but still dont have any positive comments or response from their side.

So kindly request ppl not to become a victim of this scam and dont buy products from vise.

I have purchased videocon 36' led tv from, vijay sales, hub mall, forego an west, mumbai. When we received a consignment t the tv has one star for electricity saving, which was not told by sale person even the tag was missing from displayed tv. It is clearly show that the information was hides from us. Can any one look into this, what would be action plan on this, thanks

I am to draw your kind attention towards the purchase of a VISE LED T.V. from your shop vide cash dated 03rd December, 2014. It worked very well for a few months but now it has created disturbance for all o[censored]s. Its picture often changes and there is a whir sound in it. Even its switches do not work properly and lines often appear on the screen. It even takes a lot of time before functioning & automatically on n off..


Before purchasing you pleaded its durability, utility and stability but it seems it was only a bargain. It has got some fault. You also provided me with a warranty card in case there appears any defect. So I request you to replace the television as it stands within the stipulated warranty period.

Hi,

I am vipul, i just wanted to complaint here. I have bought electrolux ac from vijay sales ahmedabad chandkheda branch on 21 june 2017. After installed ac with in 1 week its swing motor was make too much and not working and show e5 error in the indoor unit display. Then registered a complaint through phone... After so many days they came up and check swing motor and make temporay solution. Then after some days same problem i have faced with ac. We have called vijay sales complaint number of times.. But still they can't received called. So i would like to mention here that your service is poor and bad.

They have delivered a defective product and the delivery was made after 1 month of billing. Worst service and after sales service. They are not even responding when i told them about the defective delivery of product. I preliminary had called their branch and also personally visited there but they tild me that they cannot help and i should call and register my complaint on toll free number. I did so but even after one week of registering complaint again they say they have no updates. I need that defective part i. E. Outer plastic grill of the product to be replaced. Please help me in resolving my complaint. I have never seen such worst after sales service. Vijay sales is the worst if anyone is buying electronic appliances. Kindly help me in resolving my problem.

Washing machine of videocon not working properly since the purchase of it bill date 12.03.2017 no. 103-an03-17dnfwp 136 from your andheri west branch dev plaza, s v rd, opp fire station. This is our fourth complaint no. 1705-b011536. Even though your service engineer has changed the part problems with the washing machine remains same. Please replace the machine soon. Contact us on mob [protected] prakash patil

Hi,

Recently visited vijay sales.. I must say the sales executive's approach towards customers is extremely pathetic and rude. Least bothered about customer's convenience. We had purchased woofer and speakers and we wanted it to be delivered at our place. But the sales executive was so rude that he declined to get it delivered. I mean how can any company/employee ignore customer's convenience. Similar instance while checking mobile phones.. Again sales executive was least interested in explaining features, after sales services.. Nothing.. Instead he was being rude.
Extremely dissatisfied with the services. Would never recommend this outlet to anyone.

Pathetic, poor, unorganised, lethargic, cheaters, shameless, worst company, looters, liars,
My self c/o. Dilip jethva. (Puneet massey) mobile no.[protected]... Code no[protected]
Just wanted to complaint here. This is not is not a first time. We are facing problems.
Now their bad service started from starting on. We have registered a complaint through phone... After so many days they came up my home and checked vise...

Have booked lg - fridge on 30th june'17 from r city mall - vijay sales showroom, ghatkopar. Fridge to be delivered by 10th july but we've yet to be received it. There is no proper response from their call centre executives only same response within a week i vl get my product and the showroom number mentioned on bill is busy 24/7. Please let us know when we can get our fridge on this month or next or next year? At least try to communicate with your customer.

I have bought a new ac of vise from vijay sales only after 6 months it stop giving cool air and their was some type of smell is coming out so i call to their service centre first they don't pick up my phone for 2 on third day they pick up my when i call from unknow number next day service man mr jaydeep came he do general service when i told me my problem then after checking he told me that there was no gas in motor and he will call me after reaching service centre that when he came to solve my problem and went off but no call will came today eighth day (27 june 2017) and when call in service centre no one will pick up my phone today also: (

Please help me as soon as possible please

I have buy a videocon tv on 22 july 2017 from vijaya sales hub mall branch. They have delivred the tv next day in the evening however tv remote control was not working. Even i called to hub mall branch also i spoke to mr sachin regarding that defect remote and about installation as well he told me that our excutive will call you we have tat for 3-4 days. Its been more than 5 days to buy a tv but till now i have not recived any call. Even i called hub mall branch also but they didn't respond. I dn't understand what kind of services your company is giving to the customer. I am regerting now that i should go for online services atlaest its much better than your agency.

Regards,
Rohit ambastha

I have purchased o general 2 ton inverter split ac on 16th july 2017 which was installed on 18th july 2017. On day of installation it did not work as there was fuse on outdoor unit. The company person removed the stabilizer and started ac by replacing fuse with wire. The ac was running and on 26th july 2017 it again stopped suddenly. You are requested to replace the said piece of ac immediately as it is causing trouble and great inconvenience to us. The matter should be taken up urgently.

I have booked the lg washing machine on 3rd july and delivery date mentioned was 10th july on the bill and sales person confirmed the delivery by that date. But now its been almost a month and i m yet to get the product. I have called vijay sales more than 10 times but they kept on saying it will come in 3-4 days but its yet to come. Now when i again called today customer care they r saying lg has stopped production of this model and u will get the new model and that too not sure when??
I find it complete nonsence and unprofessional as you people r still not sure as by when we will get the product and which one??
Need support and quick help

On dated 17.07.2017 i have purchase a ac, capacity 1 ton, make - daikin ac etc35srv (3 star) 1tn spl from vijay sales vadodara (Alkapuri) branch, address - m cube mall, jetalpur rd, chakli circle, alkapuri, vadodara, gujarat, india. They have delivered the ac on 24.07.2017. Today i. E 25.07.2017 they have send a fitter (Named tahir bhai as on truecaller - mb [protected] for the installation of the ac.in that process he has damage the elevation of the my flat (Pictures attach). When my father asked him to pay the amount he has refused to pay the same. When i take the initiative to put a complaint to the vijay sales customare care number[protected] nobody is picking my phone. So i take further step and call there mumbai office[protected], he ask me to call at three numbers i. E.[protected], 6, 7 but still nobody is picking the phone. The damage cost will be rs 10000/- or else they will rectify the damage.

I have booked and paid for lg washing machine on 27 june 2017 (Sales order no. 109-ge[protected] my mobile number [protected]. I was promised delivery on 2nd of july. Till date (25 july) not received the product. Dealer phone lines are unreachable. I am greatly inconvenienced due to non delivery of this product for such a long period despite paying all the money in advance.

I had bought two electrolux split ac's from borivali west outlet of vijay sales last month (26th june 2017) - however till date have received delivery of only 1 a. C. With no sight on the delivery date of the other a. C. When contacted with the customer care team on multiple occassion till date, the response has been vague and of no help. The disappointment is that the payment has been charged in advance and the company now is not even concerned to call back the customer and update on the status of the delayed delivery - does it really take more than a month to figure on the delivery date - the consumer has been left to the mercy of the company since payment is taken 100% in advance. Do let me know the status at an earliest else will need to cancel the order with 100% refund expectation

Anuj poddar
[protected]

Hi.

This is regard to the product which i had purchached form your company. The experience was so bad that i have to write mail for this, on 5th july i had purchased a washing machine from your santacruz west outlet, and i wanted yo gift some one, the executive had said it will be deliver within 2 to 3 days but it is almost 18 days has passed still the product is not delivered to me. I had several time given call to the call center for that but they were unable to solve my issue some are saying it will take more 15 days to get it deliver as the stock is not in hand. If you don't have stock why you show the products on display or you should give proper estimated time of delivery. I want my delivery in next 24 hrs or else refund my money back. Or i will have to take the necessary action on vijay sale.

Attached is the bill copy fyr.

This is the last time i am perchasing things from vijay sale. Such a bad experience.

Regards,
Kishor nachnekar.
[protected]

I am a your old customer, 42inch led tv philiphs make is under extended warranty, problem : picture is not showing screen is blank. Same problem came two time, attended by your technician. Repeated problem is coming.
Check rout cause of defect on priority.
Vijay sales chembur

My address : sudhir d. Apte
Type3d/20tata power hsg colony chembur m74

Hi,

I am preeti, just wanted to complaint here. I have bought hitachi ac from vijay sales indirapuram on 17 june 2017. With in 1 week its swing motor was not working. Then registered a complaint through phone... After so many days they came up my home and check swing motor but not replace it.. Then they told me that we took picture of your invoice and see the problem now after 2 days or 3 days we will replace it.. But nobody come here to reaplce the damaged swing motor part till now.. We have called vijay sales complaint number of times.. But still they are not replacing our new ac damaged part

So i would like to mention here that your service is poor and bad

@vijaysales : kindly change my new ac swing ac part asap.