Vijay Sales Complaints & Reviews

Bad Service Provider in Kalyan(W), Thane I had purchase TOSHIBA LED 32P2305 tv 2.5 yrs before and just in Sept 2016 this TV display off.

Please go with the screen shot attached with this Complaints

I made a complaint in Sept- 2016 but till now it is not resolved whenever I call them they are telling us lies each time even there call center executive also telling lies with the customer.

Please resolved my tv display problem.

Dear Sir,

We have booked yesterday freeze online on your site,

But still we have not recieved any refrence number slip etc from your side,
Also Your phone number 61711071 not working properly
Please give reply on urgent basis
we are waiting for your reply

Payment Detail

ANil Kumar Gaggar
Mob-[protected]
Amount-21596
Axis Bank

Regards

Anil k Gaggar

I have bought Lava mobile on 1st Nov 2016 from your outlet at vasai, very next day i came to your outlet to return the mobile, problems were battery was not getting charged & suddenly was getting switched off, your executives diverted me to Lava service station, this was not expected from your staff, we went to Lava service station, they didn't agree to replace the mobile & just formatted mobile & given back, after that visited several times to Lava service station, but the same problem still persists, i have sent mail to Lava company also but no response, i bought lava mobile because, i was trusting Vijay sales, if any problem will be there, will get support from vijay sales, actually i have bought many products from vijay sales & never faced any problem, this was 1st time i faced some problem, this is critical, we can know about service of any organisation only when problem arise, till that everything will be fine only, i hope my belief about vijay sales was true & i will get support from you & help in sorting out this issue & help in getting my mobile replaced

I had purchased vise washing machine vise TV n a Haier refrigerator. I had purchased on installment basis but when the delivery time came u store people from korum mall Thane denied to deliver the washing machine to my other house which was only 2 mins from my original home. As i have 2 house that is one belong to my mom n other belongs to me n i had given documents of my mom's address. I had to exchange washing machine from my other address but they refuse to give delivery n the finance person from bajaj was also not understanding very bad experience with u people I ll never refer others to take from ur store very bad

I purchased a fridge from Vijay sales (Rs 27500) via HDFC bank credit card and 14% interst for 1 year. EMI calculated was Rs. 2469.15 and Total Interest: 2129.8 .

however HDFC is charging EMI of Rs. 2517 per month now.

When contacted to customer care number[protected], they are asking to contact dombivali brach office number.

When I try dombivali offcie number[protected], its always busy and i cannot connect.

I had bought a Godrej Convection Microwave from Vijay Sales, Tip Top Plaza Hotel, L B S Marg. Thane West.
The lights in it are not working now.
I went to Vijay Sales, Customer Care on Friday 3rd March 2017.
The staff there PROMISED me that the technician would come to my place on Tuesday 7th if not on Monday 6th. To my request to send the technician on Saturday 4th she replied in the negative. But when I requested again to send on Monday, she agreed.

We are on Thursday 9th and yet their person has not come to my place.

Not only that NOBODY has contacted me as yet to let me know what is happening.

My father is purchesed a videocon 32"led tv at 21/08/16 and the installetion we noticed the desktop stand is not in good condition we complaining about that with your tachnicion but they said the problem from videocon company so who can we resolve this problem. kindly saggesed a batter way to solved this problem.after this we are see the some dots in tv displey when the tv is on condition.

Dear team,

Please help us i am continue complain by phone but we have no response till now. Please tell me what to do?. Kindly request to you please resolve my problem otherwise return my money.

Vikas chandra..

From: vikas chandra - v5chand-vendor
Sent: friday, february 10, 2017 5:22 pm
To: '[protected]@vijaysales.com'
Subject: complain - hdmi port audio breck

Dear sir/madam,

I was perches a 32” led –vise purchasing date 31 jan-17. Hdmi port not working completely, i am complain again and again but we have no response. So kindly request to you please help me.

Thanks & regards
Vikas chandra
[protected]

I purchased a Panasonic Microwave from your Vijay Sales of Mira road branch as a wedding gift for my cousin, however when I visited her place the model was delivered, trusting the brand i did not visit personally to check however it was shocking that a brand like vijay sales will cheat. The service is appauling.
Please help I have purchased microwave around 25th December 2016, model NN-CT364B, the product delivered was model no - NN-CT353.

I have bought Videocon LED from vijay Sales, on condition of D2H free connection for 1 year. I followup with Vijay Customer care team for Installation of D2H, I got replay from Vijaj Sales, person will come directly from D2h and ido the installation, you have to pay 999 amont for installation.
Person has came and installed the D2h, he used my mobil to cordinate with D2h Customer care.
He asking me which package offerd by Vijay Sales .
I told him, vijay sales told me to pay 999 amount for istallaton, you will get one subcription free .

i am not happy with the service of D2H and Vijay Sales Cordination.

Vijay Sales point is to sales but not providing Good services to Customer.

Dear Sir,

I had lodged a complaint dt. 04.02.17 (14 days passed, No solution) regarding my LED TV. I have purchased one LED Indrod Smart Tv 32 wide V.No. 336-DGD03-16SI- 1264 Dt. 30.03.2016 form your Paschim Vihar Vijay Sales outlet in Oct 2015. You can search Invoice by my register mobile no. i.e. [protected].
That is under warranty for 3 years.
Now one serious error had come in this LED. Massage flash " Google play services stop". And after this massage no any command able to operate in system. Also reset is not operating.
Your technician comes & comes again, but no one have solution for this error.
I am complaining form 04.02.2017. 14 days had already passed. You can much understand the importance of entertainment in today's life & Tv is most common & available source of entertainment. So, Kindly treat this at most Priority.
Regards,

Deepak Rohilla
[protected]

I have complaint them about my television which is under warranty and its motherboard has gone. They have given me 3 days TAT for resolving that issue.
In that 3 days, I am following up for the part delivery and all. They didn't have the courtesy to intimate at least once for updations. And on third day their phone gets unanswered or either switched off. On the fourth day when I had to scold on them they have said the parts were unavailable and it will take more 3 days. I am not satisfied with the service of Vijay sales, they are giving this type of ignorance when the product is under warranty what if the product will out o[censored]nder warranty.

My Washing machine is getting issue...
it gives noise and product is not upto mark..After couple of visit of support person..i am still having same issue...my product is still in warranty period, Clothes are not washed properly and dryer is doing it work.i was a very bad experience with Vijay sales with me .
i want to change my machine as soon as possible...

I have purchased a samsung uhd hdr tv on 31/1/2017 model number ku6470 43inch for hdr and 4k gaming my main purpose was purchasing a good hdr tv because this is new technology and samsung advertising and labeling this tv as a HDR Premium tv. i have seen advertisement so i go to vijay sales and asked that this model have hdr so they said yes so i ask some questions about tv and then i purchased this tv but when i come home and test it on hdr so color was not vibrant and good which come in hdr tv i do all setting but nothing happens in gaming it is not smoth and not colorfull which a hdr tv should be so i research on Internet do i found that this tv dont have hdr10 and 10 bit penal and white color gamut which makes hdr which is very important component of hdr and also a standard of hdr
soo how samsung can sold this tv as a HDR premium tv premium word for a premium class a high class product so this is totally miss guiding people i go to vijay sale and told them that this tv is not proper hdr so there is no use of this tv for me because for which technology i purchased this tv it is not properly present in tv i go to vijay sales told that my problem they sad no they totally no listing me i also said that plz give me higher model i will pay for that only after 3 days of purchase but they refuse said talk to samsung when i call samsung they also said we don't provide and replacement and said our technician will call you my tv is not installed yet already 10 days gone plz help me resolve this issue

In 2-3 days screen Always showing " Google Play Services has stopped. Send Data?" then I click it on "ALLOW". But after that massage shows "Unfortunately, Google Play services has stopped."

But after lot of my efforts, I am not able to reset my LED Tv.

These above massages show in every 15-20 sec & during this msg LED screen close all the operating app.

Please get resolve at priority.

Regards,

Deepak Rohilla
[protected]

I got a message that "Get 5% Caskback on Electronics at Vijay Sales". I visited the Vijay Sales page. I was shocked since the price for all products are quoted very very high. For example If I choose ""Samsung UA32FH[protected].1 cm) HD Ready LED TV" the rate of TV in Amazon is 18990 rs. only, but in Vijay sales site it shows 22900 rs. The difference is 3910 rs. Then only I understand that to attract the peoples the Vijay sales company advertises like 5% interest. But the reality is cheating. Please dont go for Vijay sales. Compare price with other sellers. It would be atleast 20% difference.

I have purchased vedeocon 32 " and 39 " led from this counter, They misguide us before selling.They assure to us in these product setbox is inbuilt and recording can be done.only main switch should be open, but engineer of the vedeocon refuse for this and there is no recording in these LCD.Engineer of vedeocon saying we have to purchase a seprate setup box .approximetly costin is Rs 8500\=

mr Rupesh kumar is there sales executive.

Dated: 3rd February 2017

I went to buy fully automatic washing machine. I wanted to buy ifb/lg or whirlpool but there smart salesman and the senior staff converted me to samsung washing machine which doesn't have any feachers according to my requirement. And i am sure that is the least selling or dumb product. Maybe they are getting more commission on this particular product. Now my clothes are getting torn of and not getting cleaned.

When i called up these guys to say that i am not satisfied with the product and want to change the product. They refused to do so and stopped entertaining my calls.

I am feeling cheated and betrayed. Because it was forcefully sold to me.

It was my hard earned money and for their own benefit in terms of commission and meeting their sales targets they misguided me.

MS. NAZISH BHUTANI

[protected]

Mob:[protected]/[protected]
V.No 194-PBN10-165SO 460
Date:18-10-16

Since 2012 i have been a very loyal customer to Vijay Sales, Banner i have almost bought goods of Rs. 450000.

Unfortunately their customer care service quality has degraded and all they want to do is increase their sales and
NO COMMITMENTS TOWARDS AFTER SALES SERVICE

I bought a Videocon UHD LED 50 inches TV Model: VNB50Q519SA-FDA worth Rs 53000 thousand, Vijay sales representative Name: Prashal and Manger Suryakant Banner branch sold me this TV stating it is Android SMART TV with features like Wi-Fi connectivity, Youtube, Games, MARICAST..etc.

They installed the TV and later i released that none of the SMART features work, i logged a complaint(PUN[protected]) and the Technician without any discussions said these feature would only work if LAN connectivity is given or the Wi-Fi router is kept below the TV set.
For MIRICAST(mobile mirroring ) as well the mobile is supposed to be kept below the TV and not even 2 feet away
Currently my Wi-Fi router is 10 feet away and works absolutely fine with every device i have.
Technician even went to an extent saying that the USER manual clearly states that these features may not work, I checked the User manual and there was no such reference.

I am amazed that why would VIJAY Sales will sale me a TV saying it is WI-FI enabled but only works with a LAN.
I then visited the Vijay Slaes Banner branch, store manager Suryakant told me they have logged a complaint with Videocon...since then it 3 months and they still say they need more time.
And every time i call them they say they will log a new complaint and nothing happens

On top of it i have to call them again and again for an update and the reply they give me is Vijay sales was trying to reach me but my cell was not reachable, please come up with a better excuse.

Today is 3rd FEB and i have informed Suryakant that i need a solution by EOD, i have lost hope in them but still wait for today for them to respond.

I m Satish Dhage from Wadgaon Sheri recently I have purchased a fridge from your shop located. at Chandan Nagar branch @ 24000/- when there is a advertised in Sakal that there is a gift worth Rs. 900 /- (a non stick tawa or perl pet bottle) but unfortunately I have received very poor bottol without a lid ( Dhakkan). Can u please look into the matter & clear the issue.

Thanks

Satish Dhage
[protected]