Vijay Sales Complaints & Reviews

I have bought a Videocon Refrigerator VZ225PTCRP Pointed Flower Red on 30th april 2017 at Uttam Nagar store. At the time of purchase, I have confirmed about delivery that you have to deliver around 8pm. Your executive has confirmed the same that we will deliver on monday at 8 pm.On Monday i have received call that we will deliver at approx 8:30pm to 9pm but they had not come for delivery, i have waited till 10 pm.

Today, without asking/informing to me, they has come to deliver with defective piece.

Today again i visited the Uttam nagar store and told the same to manager. Store manager told that we will deliver surely at 9pm today but still i am waiting to deliver.

You guys can see how Vijay sales employee are making fools to the customers.

This type of service provided by the Vijay Sales. All employees of this store are useless.

Don't buy any products from here.

I was informed by sales rep at vijaysales, kandivali w that siemens dishwasher carries 10 years rust free warrantee for inner lining of the dishwasher, but the guarantee card supplied by company bears no such coverage and siemens has categorically denied any such coverage over phone.

Vijay sales representative had reconfirmed over phone that this is covered but there is no confirmation available to me on record.

I wish vijay sales to resolve the issue immediately.

Asaw krishna mohan

I had booked a split ac 1.5 t make electrolux on 23.04.17 at faridabad branch at the timr of booking sales advisor commited the delivery on 27.04.17 but not delivered i did many calls on [protected] nobody picked the phone after many times some body picked phone &said delivered today till 9.00pm on 28.4 17 i called to manager subham on [protected] but answer same delivered today till 9.00 pm but not received now on 29.4.17 no body picking the phone what to do.
Harish diwaker
[protected]

Dear Sir,
I had booked Voltas 5star Ac on 17th of April 2017 and a sound bar from Opera House branch. Sound bar installation has been done but for Voltas AC it is taking so many day, already it was lately delivered on 26th of April and yesterday when the person had came for the installation he found some defect in the compressor (Out Box).

I would like to know that how many days more will u need to change and install it is already late from the day of booking and why are your services slow. Customers cant wait for so many days.

My registered mobile number is [protected] with the name Mrs. Sangita Pawar, as the registered mobile number is not working please call on [protected].

Please do the needful at the earliest.

Water cooler simphany touch 110 was pu4ched on 21/04/2017. After trial we understand that it is not cooling properly. After complain it was attended but did not receive satisfactory reply from technician regarding product performances.
Vijay sales us not responding in proper way after selling product. Now product is usd less to use it become scrap for us.
If company want we can retudn this scrap in FREE.

I have purchased one fridge from vijaysales gurgaon. I am working person. I have told them i can get delivery in working hours. They have assured me they will deliver after working hours. Time was after 7 0' clock evening. It's is 10:45 pm but still i am waiting for delivery. Worst service i have ever faced.
This is against mg road gurgaon haryana
Regards,
Ravi shankar
[protected]

*vise air conditioner*
After my second ac service, my ac (First air conditioner) is not working properly. Cooling is not proper (No cooling). And i have bought a new vise ac (Second air conditioner), after few days it's cooling is not proper. I didn't expect this from vijay sales ac. Kindle see through this complaint. Please provide help for given complaint.

Maine bhandup.vijay sale mai friday ko vise ac 1.5 final kiya aur mere ghar par saturday side visit bhi hua. Aur 300 rs liya . Jabb mai sunday ac book kar ne gaya to muje bola stack not avilable. 1 month lagega aur aapko lana hai to thane jakar khud lekar aao. Mera deal friday ko 30000rs mai hua tha aur sunday ko bola aaplo lena hai to 330000 mai lo yaha se. Agar aapke pass stock hai to muje stock khatam hua kaise bola . Sale manager girish matta and amar pal kuar costomer say false information dete hai. Pls acation agains both person. U r company impression very bad.

This is not good from customer point of view. I got an damaged ear phones and i have complained regarding same but no action taken by service center and vijay sales. I need help from your side please help me to replace my ear phones. They are not confessing this. Im not happy with the service of htc

P. S. My mobile details are

Mobile model: htc desire 828 dual sim
Imei no:[protected]
[protected]

I personally visited the showroom for installation rqst on 20apr, call logged for AC installation on sat/sun...

Called on vijay sales customer care on 21apr at 5:29pm for reminding them...call duration 1min 58sec

22apr...
Call details with duration
10:50am...1min 54sec
2:59pm...3min
4:19pm...3min 14sec
6:03pm...2min 57sec
6:57pm...1min 47sec

Dear sir,

I am pankaj singh, and i have purchased above item from vijay sales, mahim, mumbai on 17th apr. 2017, for this purchase i had take a proforma invoice date 23th mar. 2017. But there is problem in bill (Tax invoice) because in the tax invoice there is difference between proforma invoice, total rs. 1000/- difference. Today (21st apr. 2017) i have visited to vijay sales, mahim, mumbai and talked to the store manager...

Dear sir,
I, pratik narayan vengurlekar staying in dubai want to complaint regarding vijay sales on behalf of my father narayan vasant vengurlekar (Age 72 years senior citizen) residing at a 402, shree sainath, majaswadi samarth nagar, jogeshwari-east 400060
My father is one of the best customer of vijay sales, he always prefer to buy goods from vijay sales from last many years. He purchased many things from vijay sales in...

I have given complaint of my videocon washing approx 20 days back, which was purchased from your gurgaon outlet one year back only... At the time of complaint it was told me that within 48 hours engineer will visit and problem will be solved... Now i m calling your gurgaon outlet to give you status of my complaint but nobody picking up the phone, if i dial your number 100 times only one time it connected and that also if not picked up where would the customer go... The frequency of connecting call to your outlet is 1/100... Today 's world no body has so much of time... I purchased ac, washing machine, double door lg fridge from out let... And was planning to buy a led smart tv... But thank god i came to know your after sale services...

My complaint is still unresolved... Is this the way you treat your customer... If my complaint not resolved in next 2 days... I ll return the product at your outlet...

The brand Vijay Sales seems to be turning worse from bad. Purchased Voltas Air Cooler yesterday (19-Apr) which they refused to deliver inspite of me offering to pay for delivery charges. Thereon I had to personally arrange for carriage. After checking in at home, opened the package to find that a rolling wheel was missing. So basically, the cooler turned handicap the very first day. Now, the biggest concerns is that since yesterday i have been trying to call Janakpuri branch number and the customer care number mentioned on the invoice but seems like no one is bothered to answer the call from the other side. Few calls did happen to be picked by someone but were simply hung up without uttering a word. Now simply dont know whom to contact for the handicapped cooler.
Well this is not the first time I am purchasing from Vijay sales, but all i can say that every passing day this brand seems to be turning pathetic. The employee addressing the products are simply not worth, they are hardly bothered about the customer requirements and also fail to give proper answers to queries raised by us at the time of purchase. They simply carry an attitude " Lena hai to lo warna raasta maapo". Well as far as i am concerned this will be my last purchase from Vijay sales and will share the same feedback with all my loved and dear ones.

I have ever seen very cheap TV Vijay sale in house brand vise TV
I bought vise TV 43 inch five month back display not working while installation after four month use poor quality sound and picture
Hand push on screen display got crack now when I have ask to fix I will pay money they don't have engineer to send fistoff all after four days engineer visited that too from vedioco company he don't have idea about vise parts and could not fix
After putting lot of money I made wrong decision to buy vise TV instead of Sony of sumsung
They don't have parts of their in house product
Buy back only three thousand of value of TV cost me 38k
Fooling me from past four week service centre people at Pune Chandan Nagar road showroom
Very bad service and poor product no response

I purchased a fridge on Tuesday and their sales executive told me your product will deliver on Wednesday confirm. but still I didn't get product.
See if you are not able to give delivery on time then please don't do fake promise.OK.

I am still taking follow-up but their phone lines are busy all time.

customer service is very bad in Vijay sales.

I have bought Symphony cooler from Vijaya Sales, Kotak Enclave, Delhi and the product is not working from the time it is delivered. I have logged complaint with their team many times but to not avail, they havn't listen. And, now, employee are not even picking the phone. What kind of attitude is this..?? We are waiting for last 4 days to change the product.. No response from them.. Seriously .. I haven't thought of this kind of attitude is that..???

Water keeps leaking when ac is on
That spoils the whole bed.
O general a purchased from vijay sales ashram road this happened third time so writing online complaint
Call no. Always busy.
Resolve your no.
And never expected from u
Contact no. [protected]
Adress 14 amrakunj bungalows near mcd
Mothra 382424

Resolve it quickly

Want urgent service...

I purchased a fridge on Saturday and their sales executive naziya told me your product will deliver on Sunday confirm.but still I didn't get product.
See if you are not able to give delivery on time then please don't do fake promise.OK.
I am still taking follow-up but their phone lines are busy all time.
I am completely fed up of their services.

FAULTY AIR CONDITIONER

I have purchased a 1.5 Ton Split Air Conditioner from your Thane LBS Branch on 20th October 2016 vide Sales Invoice No190-BWG10-16SIFPAW 237. The said Air Conditioner has been giving constant problems and I have called the technician many times in last four months which you can check from your call record. Even the gas refilling has been done by the technician but still the problem persist, I made a personal visit to your Outlet and met Mr Inderjeet (Executive) regarding the same, who according to me was favouring the company and requested me to refill the gas once more Which according to me is not a satisfactory answer.

So it’s a kind request to replace the said unit at the earliest and oblige.