Vijay Sales Complaints & Reviews

I personally visited the showroom for installation rqst on 20apr, call logged for AC installation on sat/sun...

Called on vijay sales customer care on 21apr at 5:29pm for reminding them...call duration 1min 58sec

22apr...
Call details with duration
10:50am...1min 54sec
2:59pm...3min
4:19pm...3min 14sec
6:03pm...2min 57sec
6:57pm...1min 47sec

Dear sir,

I am pankaj singh, and i have purchased above item from vijay sales, mahim, mumbai on 17th apr. 2017, for this purchase i had take a proforma invoice date 23th mar. 2017. But there is problem in bill (Tax invoice) because in the tax invoice there is difference between proforma invoice, total rs. 1000/- difference. Today (21st apr. 2017) i have visited to vijay sales, mahim, mumbai and talked to the store manager...

Dear sir,
I, pratik narayan vengurlekar staying in dubai want to complaint regarding vijay sales on behalf of my father narayan vasant vengurlekar (Age 72 years senior citizen) residing at a 402, shree sainath, majaswadi samarth nagar, jogeshwari-east 400060
My father is one of the best customer of vijay sales, he always prefer to buy goods from vijay sales from last many years. He purchased many things from vijay sales in...

I have given complaint of my videocon washing approx 20 days back, which was purchased from your gurgaon outlet one year back only... At the time of complaint it was told me that within 48 hours engineer will visit and problem will be solved... Now i m calling your gurgaon outlet to give you status of my complaint but nobody picking up the phone, if i dial your number 100 times only one time it connected and that also if not picked up where would the customer go... The frequency of connecting call to your outlet is 1/100... Today 's world no body has so much of time... I purchased ac, washing machine, double door lg fridge from out let... And was planning to buy a led smart tv... But thank god i came to know your after sale services...

My complaint is still unresolved... Is this the way you treat your customer... If my complaint not resolved in next 2 days... I ll return the product at your outlet...

The brand Vijay Sales seems to be turning worse from bad. Purchased Voltas Air Cooler yesterday (19-Apr) which they refused to deliver inspite of me offering to pay for delivery charges. Thereon I had to personally arrange for carriage. After checking in at home, opened the package to find that a rolling wheel was missing. So basically, the cooler turned handicap the very first day. Now, the biggest concerns is that since yesterday i have been trying to call Janakpuri branch number and the customer care number mentioned on the invoice but seems like no one is bothered to answer the call from the other side. Few calls did happen to be picked by someone but were simply hung up without uttering a word. Now simply dont know whom to contact for the handicapped cooler.
Well this is not the first time I am purchasing from Vijay sales, but all i can say that every passing day this brand seems to be turning pathetic. The employee addressing the products are simply not worth, they are hardly bothered about the customer requirements and also fail to give proper answers to queries raised by us at the time of purchase. They simply carry an attitude " Lena hai to lo warna raasta maapo". Well as far as i am concerned this will be my last purchase from Vijay sales and will share the same feedback with all my loved and dear ones.

I have ever seen very cheap TV Vijay sale in house brand vise TV
I bought vise TV 43 inch five month back display not working while installation after four month use poor quality sound and picture
Hand push on screen display got crack now when I have ask to fix I will pay money they don't have engineer to send fistoff all after four days engineer visited that too from vedioco company he don't have idea about vise parts and could not fix
After putting lot of money I made wrong decision to buy vise TV instead of Sony of sumsung
They don't have parts of their in house product
Buy back only three thousand of value of TV cost me 38k
Fooling me from past four week service centre people at Pune Chandan Nagar road showroom
Very bad service and poor product no response

I purchased a fridge on Tuesday and their sales executive told me your product will deliver on Wednesday confirm. but still I didn't get product.
See if you are not able to give delivery on time then please don't do fake promise.OK.

I am still taking follow-up but their phone lines are busy all time.

customer service is very bad in Vijay sales.

I have bought Symphony cooler from Vijaya Sales, Kotak Enclave, Delhi and the product is not working from the time it is delivered. I have logged complaint with their team many times but to not avail, they havn't listen. And, now, employee are not even picking the phone. What kind of attitude is this..?? We are waiting for last 4 days to change the product.. No response from them.. Seriously .. I haven't thought of this kind of attitude is that..???

Water keeps leaking when ac is on
That spoils the whole bed.
O general a purchased from vijay sales ashram road this happened third time so writing online complaint
Call no. Always busy.
Resolve your no.
And never expected from u
Contact no. [protected]
Adress 14 amrakunj bungalows near mcd
Mothra 382424

Resolve it quickly

Want urgent service...

I purchased a fridge on Saturday and their sales executive naziya told me your product will deliver on Sunday confirm.but still I didn't get product.
See if you are not able to give delivery on time then please don't do fake promise.OK.
I am still taking follow-up but their phone lines are busy all time.
I am completely fed up of their services.

FAULTY AIR CONDITIONER

I have purchased a 1.5 Ton Split Air Conditioner from your Thane LBS Branch on 20th October 2016 vide Sales Invoice No190-BWG10-16SIFPAW 237. The said Air Conditioner has been giving constant problems and I have called the technician many times in last four months which you can check from your call record. Even the gas refilling has been done by the technician but still the problem persist, I made a personal visit to your Outlet and met Mr Inderjeet (Executive) regarding the same, who according to me was favouring the company and requested me to refill the gas once more Which according to me is not a satisfactory answer.

So it’s a kind request to replace the said unit at the earliest and oblige.

Pathetic service, opera house branch has send us bigger outdoor unit of 72 kg (Not fit for home) for general ac 2 ton, it should be 52 kg as per the site. I am trying to connect with them and they are not answering calls from last 4 days. This is worst experience. I have logged a complaint in their central office twice but no resolution. I need urgent resolution of the same.

Purchased Hitchi AC on first day o[censored]se theres a whistling noise very 5 secs, all night had to bear the noise in morning the Gurgaon office instead of replacing the machine sent a layman looking technician who beat up the AC, noise is still there but he conveyed he couldn't hear anything.Attaching video at end of it whistling noise is there.The technician even refused to hear the AC or the video saying its normal AC noise.I just needed a replacement but looks like Gurugram Office people are not even hearing and planning to harass by sending such technicians instead of replacement.

I had purchased a Electrolux 1 Ton AC from Vijay Sales Borivali branch on 29th March'15. Code No.[protected].
I was told that I will get the delivery within a few days. Since then 15 days have passed I have still not yet received the delivery. I have been following it up with your customer careviews, borivali branch and your delivery people as well but no one is responding properly. I even went to your borivali branch again on 10th to enquire but they gave me number of a delivery person and told me I would receive the delivery today itself but 2 days have passed after that as well and still I am made to follow for a product which I have paid to you.
I buy most of my electronic devices from Vijay Sales. But now I don't think I will go again to Vijay Sales as you people do not respect your customer and don't even try to solve the problems faced.
I cancelled a laptop purchase that I was supposed to do from Vijay Sales.
Request you to kindly deliver my product if you fell like doing it.
Kindly get in touch if anyone really reads the complaints.
My name and number
UMESH CHOURASIYA
[protected]

We purchased a phone from vijaysales with 10 days there was issue in the phone, we asked them fr a replacement and the manager at the store did not hav any answer to it. He says there is no after sale service and not ready to corporate with us.
I hav videod his way of talking and creating a ruckus if issue is not resolved ill put it social media. For not giving any support to the customer. This not the way u treat ur customer

Me n my mother visited 3 times to vijay store @ saudagar to buy tv. And the sales person laxman said in first visit to me that sir we will deliver tv tomm and i[censored] do payment tomm morning, will deliver tv in evening. He gave me his managers number [protected] for reference . But when my mother n brother visited shop tomm morning, the manager whose number laxman gave to me said my mother that we dont have stock, tv is not available until 6 to 7 days. Then they left the store again. My brother told me what happened at store and i called from office to manager n he told me the same 6 to 7 days, later then i went store after my office hours. Laxman said sir we do not have tv now, we will deliver tv tommorow morning. I dont know whats wrong with stock managent system or is something wrong with laxman itself. This is totally wrong.

Dear Sir,

I have apply for service of my AC and in customer care on 30/03/2017 but steel no service is done by there service team.

No one is respond me.

I have purchase DAIKIN 1.5 TN SPLIT AC.
Branch - MANINAGAR, GUJARAT.

No one is pic up my phone and no one is responding properly.
I have purchase all home appliances from vijay sales and now we are planning to purchase new TV but this kind of behavior is not like.

I had purchase ac on dated 29-03-17 and it delivered on dated 07.04.17 which is not installed by company.

can i use this ac in this summer?

thanks for vijay sales prompt service. from today onward i will not buy any home appliances or product from your esteem organization.

regd,
sudhakar borde
[protected]

Dear team,

I am putting this complaint against vijay sales pune satara road, pune,

We had booked friz on 28 march 2017 and same was committed for delivery till 30 march, when we called 30 march at showroom they said it wikk goes 3 more days, and after 3 day's when i visited showroom they said again 3 days it will take for delivery. Becouse stock is not available.

And there store manager mr. Bipin was using very ruff language with us.

If the stock is not available then manager should clear the delivery time. And they dont want to use ruff language with the customer.

Request you to look into this matter seriously.

Regards
Kishor
[protected]

Hi,

i have checked one speaker online which was costing around 8 k.
In which there was an availability of Bajaj EMI scheme.
Later i checked with Khar and Santacruz Vijay sales stores.
There i found that there was not any EMI finance scheme on this.
could you please explain why this fake information was provided on internet.
or i need to send this complaint to consumer court.

kindly reply with detail explaination.