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Vijay Sales Complaints & Reviews

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Updated: Dec 13, 2025
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Vijay Sales reviews & complaints page 54

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K
Krishna Mohan Asawa
from Mumbai, Maharashtra
May 2, 2017
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Address: Mumbai City, Maharashtra, 400066
Website: Vijaysales.com

I was informed by sales rep at vijaysales, kandivali w that siemens dishwasher carries 10 years rust free warrantee for inner lining of the dishwasher, but the guarantee card supplied by company bears no such coverage and siemens has categorically denied any such coverage over phone.

Vijay sales representative had reconfirmed over phone that this is covered but there is no confirmation available to me on record.

I wish vijay sales to resolve the issue immediately.

Asaw krishna mohan
+1 photos
Vijay Sales customer support has been notified about the posted complaint.
I have booked Samsung Refrigerator from your Panvel Store. They have sent the damaged equipment which was sent back. Now I have been calling on 27466017/ 16, nobody is picking up the phone. How to contact them to know fresh status of the delivery. I could not walk into the showroom at the moment,
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    Harish Diwakar
    from Delhi, Delhi
    Apr 29, 2017
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    Address: 121006

    I had booked a split ac 1.5 t make electrolux on 23.04.17 at faridabad branch at the timr of booking sales advisor commited the delivery on 27.04.17 but not delivered i did many calls on [protected] nobody picked the phone after many times some body picked phone &said delivered today till 9.00pm on 28.4 17 i called to manager subham on [protected] but answer same delivered today till 9.00 pm but not received now on 29.4.17 no body picking the phone what to do.
    Harish diwaker
    [protected]
    Vijay Sales customer support has been notified about the posted complaint.
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      H
      harina pawar
      from Mumbai, Maharashtra
      Apr 29, 2017
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      Address: Mumbai City, Maharashtra, 400005

      Dear Sir,
      I had booked Voltas 5star Ac on 17th of April 2017 and a sound bar from Opera House branch. Sound bar installation has been done but for Voltas AC it is taking so many day, already it was lately delivered on 26th of April and yesterday when the person had came for the installation he found some defect in the compressor (Out Box).

      I would like to know that how many days more will u need to change and install it is already late from the day of booking and why are your services slow. Customers cant wait for so many days.

      My registered mobile number is [protected] with the name Mrs. Sangita Pawar, as the registered mobile number is not working please call on [protected].

      Please do the needful at the earliest.
      Vijay Sales customer support has been notified about the posted complaint.
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        S
        Sas@1976
        from Pune, Maharashtra
        Apr 27, 2017
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        Address: Pune, Maharashtra, 411058
        Website: [email protected]

        Water cooler simphany touch 110 was pu4ched on 21/04/2017. After trial we understand that it is not cooling properly. After complain it was attended but did not receive satisfactory reply from technician regarding product performances.
        Vijay sales us not responding in proper way after selling product. Now product is usd less to use it become scrap for us.
        If company want we can retudn this scrap in FREE.
        +1 photos
        Vijay Sales customer support has been notified about the posted complaint.
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          O
          ojha_ivar
          from Bathinda, Punjab
          Apr 26, 2017
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          Address: Gurgaon, Haryana, 122002

          I have purchased one fridge from vijaysales gurgaon. I am working person. I have told them i can get delivery in working hours. They have assured me they will deliver after working hours. Time was after 7 0' clock evening. It's is 10:45 pm but still i am waiting for delivery. Worst service i have ever faced.
          This is against mg road gurgaon haryana
          Regards,
          Ravi shankar
          [protected]
          Vijay Sales customer support has been notified about the posted complaint.
          Apr 26, 2017
          Updated by ojha_ivar
          Typo mistake. I am working so i can not get delivery in working hours.
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            C
            Chirag_c7
            from Ajra, Maharashtra
            Apr 24, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400058
            Website: consumercomplaints.in

            *vise air conditioner*
            After my second ac service, my ac (First air conditioner) is not working properly. Cooling is not proper (No cooling). And i have bought a new vise ac (Second air conditioner), after few days it's cooling is not proper. I didn't expect this from vijay sales ac. Kindle see through this complaint. Please provide help for given complaint.
            May 25, 2017
            Complaint marked as Resolved 
            Vijay Sales customer support has been notified about the posted complaint.
            Verified Support
            Apr 24, 2017
            Vijay Sales Customer Care's response
            Dear Guest,

            Greetings fro Vijay Sales.

            Kindly provide your contact number so that our concern team will contact you..

            Regards,
            Vijay Sales.
            Apr 25, 2017
            Updated by Chirag_c7
            [protected]
            I want to replace cooler
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              A
              Atul Walve
              from Mumbai, Maharashtra
              Apr 24, 2017
              Resolved
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              Resolved

              Address: 400083

              Maine bhandup.vijay sale mai friday ko vise ac 1.5 final kiya aur mere ghar par saturday side visit bhi hua. Aur 300 rs liya . Jabb mai sunday ac book kar ne gaya to muje bola stack not avilable. 1 month lagega aur aapko lana hai to thane jakar khud lekar aao. Mera deal friday ko 30000rs mai hua tha aur sunday ko bola aaplo lena hai to 330000 mai lo yaha se. Agar aapke pass stock hai to muje stock khatam hua kaise bola . Sale manager girish matta and amar pal kuar costomer say false information dete hai. Pls acation agains both person. U r company impression very bad.
              May 25, 2017
              Complaint marked as Resolved 
              Vijay Sales customer support has been notified about the posted complaint.
              Verified Support
              Apr 24, 2017
              Vijay Sales Customer Care's response
              Dear Guest,
              Thank you for taking out time for posting this complaint and making us aware of the concern.
              Please accept our apologies for the inconvenience you have faced.

              We want our Guest's to enjoy shopping at Vijay sales, we are concerned about your disturbing experience with us.

              Based on your feedback, we will taken suitable steps in order to avoid such occurrence.

              We once again thank you for sharing your feedback which we deeply appreciate. We value you opinion and see it as an opportunity to learn and improve.

              Regards,
              Vijay Sales.
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                A
                Akshay Mahingade
                from Mumbai, Maharashtra
                Apr 23, 2017
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                Address: 400607

                This is not good from customer point of view. I got an damaged ear phones and i have complained regarding same but no action taken by service center and vijay sales. I need help from your side please help me to replace my ear phones. They are not confessing this. Im not happy with the service of htc

                P. S. My mobile details are

                Mobile model: htc desire 828 dual sim
                Imei no:[protected]
                [protected]
                Vijay Sales customer support has been notified about the posted complaint.
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                  S
                  Sonam Shrivastava
                  from Mumbai, Maharashtra
                  Apr 23, 2017
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                  Address: Thane, Maharashtra, 400607

                  I personally visited the showroom for installation rqst on 20apr, call logged for AC installation on sat/sun...

                  Called on vijay sales customer care on 21apr at 5:29pm for reminding them...call duration 1min 58sec

                  22apr...
                  Call details with duration
                  10:50am...1min 54sec
                  2:59pm...3min
                  4:19pm...3min 14sec
                  6:03pm...2min 57sec
                  6:57pm...1min 47sec
                  +1 photos
                  Vijay Sales customer support has been notified about the posted complaint.
                  Apr 23, 2017
                  Updated by Sonam Shrivastava
                  Besides this, 11 calls were not connected on 22.04.2017.
                  On 23.04.2017, calls not connected on customer care number as well as on showroom number. It has been almost 1 month since purchase. No customer care executive is able to provide a satisfactory solution to my problem.
                  I am a working woman & I am available at home only on weekends. If installation is not completed today, the matter would be delayed by another 1 week. It is tough to tide over Mumbai summers without an AC. It is more frustrating when I have already spent money to buy an AC but cannot get the benefit of it.
                  Dear Sonam,

                  We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

                  Regards,
                  Whirlpool Support.
                  Dear Sonam,

                  We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

                  Regards,
                  Whirlpool Support.
                  I booked 43 inch LED TV last week and not able to get delivery on date..Too much frustrating to deal with vijay sales for delivery.. Not fulfilling commitment. Not able to get to response.
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                    T
                    Thakur Pankaj Singh
                    from Mumbai, Maharashtra
                    Apr 21, 2017
                    Resolved
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                    Resolved

                    Difference in proforma invoice price and tax invoice

                    Address: 400016
                    Website: www.vijaysales.com

                    Dear sir,

                    I am pankaj singh, and i have purchased above item from vijay sales, mahim, mumbai on 17th apr. 2017, for this purchase i had take a proforma invoice date 23th mar. 2017. But there is problem in bill (Tax invoice) because in the tax invoice there is difference between proforma invoice, total rs. 1000/- difference. Today (21st apr. 2017) i have visited to vijay sales, mahim, mumbai and talked to the store manager...
                    +2 photos
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                    Address: 400060
                    Website: vijay sales

                    Dear sir,
                    I, pratik narayan vengurlekar staying in dubai want to complaint regarding vijay sales on behalf of my father narayan vasant vengurlekar (Age 72 years senior citizen) residing at a 402, shree sainath, majaswadi samarth nagar, jogeshwari-east 400060
                    My father is one of the best customer of vijay sales, he always prefer to buy goods from vijay sales from last many years. He purchased many things from vijay sales in...
                    +19 photos
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                    S
                    Sunilmehra786
                    from Delhi, Delhi
                    Apr 21, 2017
                    Resolved
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                    Resolved

                    Address: 122018

                    I have given complaint of my videocon washing approx 20 days back, which was purchased from your gurgaon outlet one year back only... At the time of complaint it was told me that within 48 hours engineer will visit and problem will be solved... Now i m calling your gurgaon outlet to give you status of my complaint but nobody picking up the phone, if i dial your number 100 times only one time it connected and that also if not picked up where would the customer go... The frequency of connecting call to your outlet is 1/100... Today 's world no body has so much of time... I purchased ac, washing machine, double door lg fridge from out let... And was planning to buy a led smart tv... But thank god i came to know your after sale services...

                    My complaint is still unresolved... Is this the way you treat your customer... If my complaint not resolved in next 2 days... I ll return the product at your outlet...
                    May 23, 2017
                    Complaint marked as Resolved 
                    Vijay Sales customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 21, 2017
                    Vijay Sales Customer Care's response
                    Dear Guest,

                    Kindly provide us your contact number so that our concern team will get in touch with you..

                    Regards,
                    Vijay Sales.
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                      L
                      Lav N Harita
                      from Delhi, Delhi
                      Apr 20, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110018

                      The brand Vijay Sales seems to be turning worse from bad. Purchased Voltas Air Cooler yesterday (19-Apr) which they refused to deliver inspite of me offering to pay for delivery charges. Thereon I had to personally arrange for carriage. After checking in at home, opened the package to find that a rolling wheel was missing. So basically, the cooler turned handicap the very first day. Now, the biggest concerns is that since yesterday i have been trying to call Janakpuri branch number and the customer care number mentioned on the invoice but seems like no one is bothered to answer the call from the other side. Few calls did happen to be picked by someone but were simply hung up without uttering a word. Now simply dont know whom to contact for the handicapped cooler.
                      Well this is not the first time I am purchasing from Vijay sales, but all i can say that every passing day this brand seems to be turning pathetic. The employee addressing the products are simply not worth, they are hardly bothered about the customer requirements and also fail to give proper answers to queries raised by us at the time of purchase. They simply carry an attitude " Lena hai to lo warna raasta maapo". Well as far as i am concerned this will be my last purchase from Vijay sales and will share the same feedback with all my loved and dear ones.
                      May 22, 2017
                      Complaint marked as Resolved 
                      Vijay Sales customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 20, 2017
                      Vijay Sales Customer Care's response
                      Dear Guest,

                      Kindly provide your contact number so that our concern team will get in touch with you.

                      Regards,
                      Vijay Sales.
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                        R
                        Rave1981
                        from Mumbai, Maharashtra
                        Apr 20, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411014
                        Website: www.consumer complaints.in

                        I have ever seen very cheap TV Vijay sale in house brand vise TV
                        I bought vise TV 43 inch five month back display not working while installation after four month use poor quality sound and picture
                        Hand push on screen display got crack now when I have ask to fix I will pay money they don't have engineer to send fistoff all after four days engineer visited that too from vedioco company he don't have idea about vise parts and could not fix
                        After putting lot of money I made wrong decision to buy vise TV instead of Sony of sumsung
                        They don't have parts of their in house product
                        Buy back only three thousand of value of TV cost me 38k
                        Fooling me from past four week service centre people at Pune Chandan Nagar road showroom
                        Very bad service and poor product no response
                        May 22, 2017
                        Complaint marked as Resolved 
                        Vijay Sales customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 20, 2017
                        Vijay Sales Customer Care's response
                        Dear Guest,
                        Kindly provide your contact number so that our concern team will get
                        in touch with you.

                        Regards,
                        Vijay Sales.
                        Very bad service
                        I got call from Vijay sales they are giving option of replacing display @ 34k or buy back value 3k
                        That means TV will cost me 70k very nice technology
                        I want only glass to replace plz find some solution or buy back give me good deal so I can go for new TV
                        Contact below no
                        [protected]
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                          S
                          sonalimewar
                          from Pune, Maharashtra
                          Apr 20, 2017
                          Resolved
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                          Resolved

                          Address: 122003

                          I purchased a fridge on Tuesday and their sales executive told me your product will deliver on Wednesday confirm. but still I didn't get product.
                          See if you are not able to give delivery on time then please don't do fake promise.OK.

                          I am still taking follow-up but their phone lines are busy all time.

                          customer service is very bad in Vijay sales.
                          May 24, 2017
                          Complaint marked as Resolved 
                          Vijay Sales customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2017
                          Vijay Sales Customer Care's response
                          Dear Guest,
                          Kindly provide your contact number so that our concern team will get
                          in touch with you.

                          Regards,
                          Vijay Sales.
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                            K
                            kimmi87
                            from Delhi, Delhi
                            Apr 19, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110085
                            Website: www.vijaysales.com

                            I have bought Symphony cooler from Vijaya Sales, Kotak Enclave, Delhi and the product is not working from the time it is delivered. I have logged complaint with their team many times but to not avail, they havn't listen. And, now, employee are not even picking the phone. What kind of attitude is this..?? We are waiting for last 4 days to change the product.. No response from them.. Seriously .. I haven't thought of this kind of attitude is that..???
                            May 21, 2017
                            Complaint marked as Resolved 
                            Vijay Sales customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 20, 2017
                            Vijay Sales Customer Care's response
                            Dear Guest,

                            Kindly provide your contact number so that our concern team will get
                            in touch with you.
                            Regards,
                            Vijay Sales.
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                              Y
                              Yash Patel 12212111
                              from Ahmedabad, Gujarat
                              Apr 18, 2017
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                              Address: Gandhinagar, Gujarat, 382424
                              Website: m.vijaysales.in

                              Water keeps leaking when ac is on
                              That spoils the whole bed.
                              O general a purchased from vijay sales ashram road this happened third time so writing online complaint
                              Call no. Always busy.
                              Resolve your no.
                              And never expected from u
                              Contact no. [protected]
                              Adress 14 amrakunj bungalows near mcd
                              Mothra 382424

                              Resolve it quickly

                              Want urgent service...
                              Vijay Sales customer support has been notified about the posted complaint.
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                                A
                                Amit Agarawl
                                from Mumbai, Maharashtra
                                Apr 18, 2017
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                                Address: 400060
                                Website: m.vijaysales.com/index.aspx

                                I purchased a fridge on Saturday and their sales executive naziya told me your product will deliver on Sunday confirm.but still I didn't get product.
                                See if you are not able to give delivery on time then please don't do fake promise.OK.
                                I am still taking follow-up but their phone lines are busy all time.
                                I am completely fed up of their services.
                                +1 photos
                                Vijay Sales customer support has been notified about the posted complaint.
                                Apr 08, 2017
                                asif khatri's response
                                product not delievred of 1 ton ac of electrolux, vijay sales showroom of santacruz west. no valuue of customer calls and customer respect
                                Santi nagar nandiya par near miraj masjid opp ajim compound bhiwandi Mr.Thakur [protected], [protected]
                                Product not delievered make booking on date 2 april, many times visited to vijaysales showroom no respons and calls many times but no respons of calls put ur call on holds,
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                                  A
                                  aloktodi
                                  from Mumbai, Maharashtra
                                  Apr 17, 2017
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                                  Address: Thane, Maharashtra, 400603
                                  Website: Hitachi Air Conditioner

                                  FAULTY AIR CONDITIONER

                                  I have purchased a 1.5 Ton Split Air Conditioner from your Thane LBS Branch on 20th October 2016 vide Sales Invoice No190-BWG10-16SIFPAW 237. The said Air Conditioner has been giving constant problems and I have called the technician many times in last four months which you can check from your call record. Even the gas refilling has been done by the technician but still the problem persist, I made a personal visit to your Outlet and met Mr Inderjeet (Executive) regarding the same, who according to me was favouring the company and requested me to refill the gas once more Which according to me is not a satisfactory answer.

                                  So it’s a kind request to replace the said unit at the earliest and oblige.
                                  Vijay Sales customer support has been notified about the posted complaint.
                                  May 23, 2017
                                  Updated by aloktodi
                                  Defective Product

                                  Its very sad that being one of the top brand Vijay sales is selling such a poor and degraded Hitachi product. Please look into the matters and refund us ...
                                  Date. Complaint No
                                  02.01.2017. [protected]
                                  19.01.2017. [protected]
                                  28.01.2017. [protected]
                                  30.01.2017. [protected]
                                  13.02.2017. [protected]
                                  29.03.2017. [protected]
                                  15.04.2017. [protected]
                                  Many more complain are also done we have just provided some complain numbers...I have paid a good amt for new Hitachi split air conditioner but facing terrible problem from the date of purchase...
                                  It's affecting the reputationl of Vijay sales and it's valuable customers. Who trust blindly on Vijay sales...
                                  May 23, 2017
                                  Updated by aloktodi
                                  I request Vijay sales to refund my amount as early as possible so we can trust Vijay sales in coming future...
                                  Looking forward for your favorable co-operation...
                                  Dear aloktodi,

                                  Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

                                  Regards,
                                  Team Hitachi
                                  Dear aloktodi,

                                  We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

                                  Regards
                                  Team Hitachi
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                                    Samad Lakdawala
                                    from Mumbai, Maharashtra
                                    Apr 17, 2017
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                                    Address: Mumbai City, Maharashtra, 400004

                                    Pathetic service, opera house branch has send us bigger outdoor unit of 72 kg (Not fit for home) for general ac 2 ton, it should be 52 kg as per the site. I am trying to connect with them and they are not answering calls from last 4 days. This is worst experience. I have logged a complaint in their central office twice but no resolution. I need urgent resolution of the same.
                                    Vijay Sales customer support has been notified about the posted complaint.
                                    There is no accountability nor courtesy to even reply on mail and call us to understand the problem. Such a miserable company you have become. Its our unfortunate that we still continue to be your customer.

                                    Anybody responsible there.
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