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Vijay Sales Complaints & Reviews

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Last updated Apr 9, 2024
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+91 22 6171 1071
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Vijay Sales Head Office Address

1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India
400063

Vijay Sales reviews & complaints page 58

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A
ashetty6020
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the call center named satish

Address:400078

Theres a person named satish from whom i had talked a minute later
Bande ko kuch pata nai washing machine mei compressor ka gaurantee de ra hai banda
And the technician bhai he said tum aisa sab kya bolta hai sidhe 2saal ka warranty bolne ka baki mei sambhal lunga is this some kind of joke...
Bhai tumhara technician samne samne ullu banne ko bol ra hai tumhare call center wale ko......
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Address:New Delhi, Delhi, 110075
Website:www.vijaysales.com

I am ur customer for more than 3 years, unfortunately my hand cut during checking the refrigerator on vijay sales sec-7 dwarka, i asked their employees for bandage. But thats really worst that more than an hour their is no bandage or first aid facility their. My concern is, if there is any big problem happened their then who will be responsible and how team will tackle if in this small condition they was unable to help me. Thats really ridiculous....
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R
razz.ravi7
from Gudivada, Andhra Pradesh
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Water heater

Address:Kurnool, Andhra Pradesh, 518301

Im have been using vijaya heater for 4 years.since then i have got 5times repair and it has to be kept aside for months.no representative or any body is useful or repaired it by any cost.its very pathetic service i have been every faced and worst product i used in my life.i need an immediate service support for it as it has 6 years warranty.i have purchased this item in adoni kurnool dist andhra pradesh.i tried to make service itself...
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V
vijay sagvekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service & Fake execution team

Address:Mumbai City, Maharashtra, 400024

Hi myself vijay, On 10th Oct i hve purchase godrej refregerator & panasonic washing machine frm vijaysales chembur branch.. I feel vry bad to say tht, i am vry unsatisfied frm ur sales team n also frm ur service bcz i thought I'll get my products on 11th oct tht was an dassera day bt unfortunately i got refregerator on 12th oct n till date i didn't receive my washing machine.. several time i called on customer care no. Of chembur branch bt...
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C
cavikash40keshri
from Tirupati, Andhra Pradesh
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Product

Address:Thane, Maharashtra, 400604

I had a booking for videocon model ddb led vju32hh12cah - fda having booking code no[protected] dated[protected]. the salesperson said me that we will deliver it by tomorrow or day after tomorrow. it's[protected] today i didn't get any call from your store.

Even i didn't find on your website how to track my booking status.

Will you please let me know when i am going to have deliver the television at my delivery...
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R
rahul.prince123
from Mumbai, Maharashtra
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Home theatre delivery on dusshera

Address:Mumbai City, Maharashtra, 400078

This incident took place at bhandup west store. Home theatre was booked on 2nd october and it was assured that delivery of the same will be done on dusshera day (11th october 2016) and the same was not done.

Post follow up it was intimated by amol from the concerned store that delivery will be done next day

Can someone from vijay sales please revert for the reason of this lapse...
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D
Dinesh R Bhoir
from Mumbai, Maharashtra
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Not providing delivery on time and not proper support from telephone executive

Address:Raigad, Maharashtra, 410206

I have purchased tv from vijay sales panvel branch. They have committed to deliver product on dassera before 12 p. M. But still i don't received delivery of tv. Also telephone executive is not supporting after asking about status of delivery and also telephone executive disconnecting call directly without giving any reason for delivery.

For more information please find sales order no. As below.
V. No. 172-pnv10-16so...
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M
mshaikh2222
from Delhi, Delhi
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Vise led 32'

Address:400062
Website:www.vijaysales.com

Dear sir/madam,

I have purchased vise led before 4 months, since purchase of the tv it used to stuck and sound use to not work for sometime and again normal after two months the mother board was found faulty. I asked for replacement which was not given and again i was asked to use the same tv. I continued watching the same tv again after 2 month the display is found faulty for which i complained but no response for a week...
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V
Vidur Grover
from Haldwani, Uttarakhand
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Lg fridge in denting conditions - tapes were fixed to hide dents

Address:New Delhi, Delhi, 110018

I have bought lg refrigerator from vijay sales - janak puri, new delhi on 02nd oct (Bill attached) & the same was delivered at my home on 03rd oct afternoon.

Stickers/tapes were pasted on the body of fridges (Photos attached) which i saw on 3rd evening once i reached home on 3rd evening.

On the removal of tapes large dents were visible therefore it will not be wrong to mention that tapes were intentionally pasted...
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L
Leena Bodo
from Mumbai, Maharashtra
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Eureka Forbes Water Purifier Replacement

Address:Mumbai City, Maharashtra, 400070
Website:Vijay Sales

I purchased an Eureka Forbes W/Purifier Prime UV on 28th Aug 2016 from Ghatkopar Branch. The W/purifier has some problem in its internal circuit. I have raised the complaint to the store but till now they have not given replacement or any other solution. They sent mechanic thrice to check the problem in the beginning but nothing happened. It was a really bad experience that till now I am not getting replacement. Noe the store does not pick...
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A
ajayjandaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voltas window AC

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On 2-4-2016 vide order no- 361-UND04-16SOAT 12, i purchased a window ac 185DY (5 Star) 1.5T from vijay sales noida. In the first week of this month suddenly had a problem and i made a complaint to voltas customer care but to my utter surpise no one came to resolve my complaint for 4 days despite making several calls. A guy came after 4 days to repair the ac though he repaired the ac but his behaviour was very bad. Now within 20 days of repair...
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Address:Mumbai City, Maharashtra, 400703
Website:www.vijaysales.com

I have negotiated and agreed for godrej refrigerator from vijay slaes vashi store for rupees 15000 but at the time for payment they started saying that i need to pay more as price has increased and they missed to update the prices.

They keep on saying the same and finally i end up paying 500 rupees extra however they were demanding 1200 rupees extra from the agreed amount.
This behavior of m/s vijay sales is very bad...
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Y
Yogesh Sondkar
from Nagar, Rajasthan
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Washing machine - rat mesh

Address:Pune, Maharashtra, 411046

Hi Team,

I am totally disappointed by the Service provided from your end .
I have purchased new Front end washing machine . Order No. 192-PSR09-16SO 157 From Vijay sales, Pune Satara Road Branch.
The Rat mat which fits at the bottom of the machine was of wrong size. Your Representative informed that he will bring the right size within 2 days.
After 2 days another person from your service section came...
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S
Suhasini Dighe
from Gurgaon, Haryana
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False promises & cheating

Address:Gurgaon, Haryana, 122002
Website:vijaysales.com

I bought samsung fully automatic washing machine from vijay sales, sector 29, gurgaon. They promised a 'washing kit' inside the machine but nothing was there when we opened it. Moreover, when we contacted customer care no, they said samsung will provide it. When we contacted samsung people, they told that its responsibility of vijay sales. When we again tried to contact vijay sales, the contact no. Only rings up, nobody picks it up. When...
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J
jayshree thakur
from Mumbai, Maharashtra
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Worst response

Address:400060

Its really worst
I ordered for an apple mac book pro at vijay sales in hub mall goregaon. They promised me the delivery after four days. Then again two days.
Now again when i contacted them, they said it will take 7 days more. I have already done my whole payment. Now no onje properly responded.
Even now i say, dont ever go in that store. You will loose your money, time and energy as well.
Worst vijay sales ever...
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V
Vikram_Kashyap
from Jamnagar, Gujarat
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1.5 ton window ac condenser leakage in one month from the date of purchase

Address:New Delhi, Delhi, 110045

We buy 1.5 ton window ac from vijay sales dwarka sector 7 delhi, on 28-jul-16.
That ac has stopped cooling due to condenser leakage, we submit the complaint at vijay sales on 30-aug-16, vijay sales engineer visited us on 02-sep-16 and failed to repair the ac, our ac unrepaired till today 19-sep-16, vijay sales customer care has stopped responding our phones. Please help us to repair our ac immediately.

Vikram kashyapbr...
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S
Shrikant D Pawar
from Mumbai, Maharashtra
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No resolution even after year from vijay sales

Address:Thane, Maharashtra, 401303

Shrikant D Pawar

Sep 17, 2016
No resolution even after year from vijay sales
Pasting the email communication which i did with customer care.. apart from that did several phone calls also but no proper resolution were provided.. started documenting these things just beacause i should have documentary proof.

Have removed my contact details from this..

email id : shrikant.[protected]@gmail.combr...
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A
Abspl
from Mumbai, Maharashtra
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Vacuum Cleaner given at Service Station for repairing

Address:Thane, Maharashtra, 400615

Hi,
I had given our company vaccum Cleaner for repairing to World Plus Services on 01.09.2016, earlier they told that there was a motor fault but after replacing motor now they told there was a fault in mother board and we had purchase material from thane vijay sales on 08.11.2015 and which was under warrenty but now Mr. Tarik Shaikh and Imran Shaikh are not contacting me and not giving me the clear cut explaination that when they...
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M
mayureshsarnobat
from Mumbai, Maharashtra
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Videocon TV is not working,no display only audio

Address:400064

We have'ed purched Videocon TV from Vijay sales branch Mumbai Goregoan west on 15/09/2015 3 years warranty. Within a year we had faced twice same problem on TV No display only audio is working.On 25/07/2016 we had recieved TV set and again within a month i.e 28/08/2016 same problem is occuring no display only audio, again we had registered a complain to vijay sales on 01/09/2016 and they told your problem will solve within two days but the...
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R
rvgore
from Mumbai, Maharashtra
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Denial of sale of model vise vm32h601 at panvel showroom

Address:Raigad, Maharashtra, 410206

Today at 13.00 noon i have showed willingness to purchase a tv model no. Vise vm 32h601 chasis no, vm32h[protected].
Exchange details 134048. As they have not made arrangement for prompt delivery of the said model. I have shown my willingness for self delivery. The booking slip was made and they agreed to reduce the cost of earlier tv but they have insisted to pay in full. I requested them to send their person along with me to take...
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