[Resolved] Viveks India — Microwave convection oven unsatisfactory job | |||
I gave my samsung microwave convection oven for repair..they kept it for two months and when they finally brought it the turntable was not working properly..they took it back again and repaired and brought it..the next day when I used convection preheat mode it started smoking badly and lights started flickering and if I hadn't switched it off in right time it would have caught fire endangering our lives and property..very incompetent and irresponsible service..and I ve been trying to call.. nobody picks up the phone Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Viveks India customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I recommend you not to buy from Viveks again. Disgusting sales and service.
Reply
Dear Madam,
I truly apologize for what has happened to you.
Regret the inconvenience caused.
Pls share your mobile number and at which branch you purchase the product and to which service center you contacted, to do the needful to you.
We are here to always assist you better.
Thanks and Regards
Shanthi K S
[protected]
[protected]@viveks.com
I truly apologize for what has happened to you.
Regret the inconvenience caused.
Pls share your mobile number and at which branch you purchase the product and to which service center you contacted, to do the needful to you.
We are here to always assist you better.
Thanks and Regards
Shanthi K S
[protected]
[protected]@viveks.com
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+91 44 4213 1616 [Customer Care]
150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
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