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Viveks India

[Resolved]  Viveks India — whirlpool washing machine

Address:TamilNadu, Selaiyur

Store: Viveks, Selaiyur branch.
Order No.: SOJ[protected] dated 2nd Jan 2021
Product: Whirlpool fully automatic washing maching

I am facing the worst time in my life trying to buy a product from you. I don't know where to escalate this issue.

It has been almost 3 days since I have ordered the washing machine for which I have paid Rs.16, 500 on 31st December 2020
and still I have neither received the bill nor the product from Viveks Selaiyur.

Please refund my money.

I regret buying the product from this store.
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Aug 5, 2021
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
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3 Comments

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Comments

No reply yet from customer support. I am thinking of taking this issue to social media, twitter and facebook page.
Reply
Dear Sir/Madam,

Thanks for writing to Viveks.

Regret the inconvenience caused.

The product has been delivered yesterday.

We are here to assist you better.
Reply
Dear Sir/Madam,

We truly apologize for what has happened to you.

Regret the inconvenience caused.

Pls share your mobile number and at which branch you purchased the product to do the needful on this.

We are here to assist you further.

Thanks and Regards
Shanthi K S
[protected]
[protected]@viveks.com
Reply

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