[Resolved]  Viveks India — whirlpool washing machine

Address:TamilNadu, Selaiyur

Store: Viveks, Selaiyur branch.
Order No.: SOJ[protected] dated 2nd Jan 2021
Product: Whirlpool fully automatic washing maching

I am facing the worst time in my life trying to buy a product from you. I don't know where to escalate this issue.

It has been almost 3 days since I have ordered the washing machine for which I have paid Rs.16, 500 on 31st December 2020
and still I have neither received the bill nor the product from Viveks Selaiyur.

Please refund my money.

I regret buying the product from this store.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
Complaint comments 

Comments

No reply yet from customer support. I am thinking of taking this issue to social media, twitter and facebook page.
Dear Sir/Madam,

Thanks for writing to Viveks.

Regret the inconvenience caused.

The product has been delivered yesterday.

We are here to assist you better.
Dear Sir/Madam,

We truly apologize for what has happened to you.

Regret the inconvenience caused.

Pls share your mobile number and at which branch you purchased the product to do the needful on this.

We are here to assist you further.

Thanks and Regards
Shanthi K S
[protected]
[protected]@viveks.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Viveks India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    308
    Pending
    0
    Resolved
    125
    Viveks India Phone
    +91 44 4213 1616 [Customer Care]
    Viveks India Address
    150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
    View all Viveks India contact information