Vivo Mobile India Complaints & Reviews

Mene Vivo v 23 mobile kharida or 1 month bhi nhi hua uske front camera ke ander dust and partical bhut Jada ho rhe to castomar care Gaya vo mere bole dust jaygi or Phone open Kiya saf kiya bole ab nhi jaygi uske 10 din bad same vese fir uske andr dust dikhne lagi to me Gaya dubara castomar care me bol rhe dust jaygi iska koi solution nhi ese bol diya.merev2 month huye new phone bliye or company ese kr rhi mere ye bata do kis phone dust jati h jo bol rhe mere mere pese de ye mere phone exchange kr do .nhi to me ab cansumer foram me complent kruga

#dangerousgoods vivoindia #www.vivo.co.in #dangerousgoods #extracts #complaints #vivomobilephones #mobile phone Purchased on 08/11/2021 #stopped working on 23/03/2022 #Underwarranty #invoice was attached, handed over to Kabir World on 24/03/2022, shop of purchase of the instrument #phone received back in unrepaired condition with delivery receipt on 02 April 2022 afternoon #delivery receipt customer copy was also attached in complaint #mobile phone #blasting at home at 2050 hours on 02 April 2022. It was in the original box. Photo was attached with the complaint. Sensing #danger, mobile phone was handed over to Kabir World for further management at 2130 along with charging brick, cable and original box at hours on 02 April 2022

#vivo careless handling of case till now #request #withdraw product vivo y12 S immediately from market being dangerous. See #blast photo. #return the cost of the new phone

#response from #vivo Mobile India Customer Care's
#Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com
our team will be happy to help you. Thanks!

#mail ID [protected]@vivo.com
does not work.
#experience #faith lost in the product

Hi myself rakshita gowda I want to know that someone is hacking my mobile I want to know who is that please check it and let me know and please clear the problem as soon as possible thank you so much please I want to know who is that hacker

Dear Team,

This is Mukesh i am using Vivo X70 Pro Plus which comes with the IP68 rating but yesterday just with the splash of water it's stop working i have turned off and ran to nearest service center located near me in Dombivali Mumbai Maharashtra.

The service guy told me IP68 certification it's just to fool people we are getting many complaint as just little of water damaging the phone and it's common.Also He added my warranty will be null and void after this i was in shock that time as spending so much of money for product and the quality and the service what I got is so poor that can't believe.After the discussion he told me to provide video evidence of that incident when the water splash your phone I can't imagine the solution and imagination of the service person on this matter. The service center has not shared me job sheet or any other paperwork in this regards.

Required your help to understand the problem as it's just a splash of water and i am loosing my phone and the warranty.I would like to talk with senior Management regards to this as I can't expect so cheap product and service quality from VIVO.

Regards,
Mukesh,

I have purchased this Mobile model Name Vivo Y33S on Dec 2021.. my phone is not working properly hanging frequently even though mobile has sufficient memory and space.. even I was unable to answer my phone call immediately I should wait alternate 20sec to lift answer phone call and even though the incoming mobile no is not displaying on screen

I need immediately assistance in this regard...

This is inform to that i am buying vivo phone Model No. V21E on[protected] via kotak mahindra bank credit card on that time vivo offers available 2500/- cashback up to 90 days. still i have not received cashback. I am buying phone chadha mobile house jalandhar its offline purchase. please asap solve this matter. i am also attach pic for your reference.

Regards
Sahil Soni
[protected]

I was purchased my vivo v23 series Mobile on 27.03.2022. I am uncomfortable in this situation. Because While using my Mobile, it was very heating and also charging issue. Charge was decrease very fastly. Totally i am disappointed. I am the vivo fan at any time. But in this situation I am disagree for the vivo mobiles. Kindly change the alternate mobile immediately. Thank you...!!!

Mobile Purchased on 08/11/2021-Invoice attached. Mobile stopped working on 23/03/2022. It was in Warranty period, Hence, handed over to Kabir World on 24/03/2022, shop of purchase of the mobile.
Mobile received back in unrepaired condition with Delivery receipt on 02 April 2022 afternoon. Delivery receipt customer copy attached.
Mobile blast at home at 2050 hours on 02/04/2022. It was in the original box. Photo attached.
Sensing danger, mobile phone handed over to Kabir World for further management at 2130 along with charging brick, cable and original box at hours on 02/04/2022.

Request:

1. Withdraw product VIVO Y12 S immediately from market being dangerous. See blast photo.
2. Return us the cost of the phone.

MY FREE FIRE I’D BAN I ONLY USED HACK FILE WHICH IS ONLY USED FOR FUN 1 DID’T KNOW BECAUSE OF THIS MY FREE FIRE I’D BAN I REQUEST YOU MY I’D BE UNBANNED AND IN FUTURE I WILL NOT DO ANY SUCH MISTAKE 😭😭😭😭😭😭😔😔😔
I AM WAITING

Reply ↓

A glass of water got spilled on my vivo x70 pro plus for few seconds and my phone got screwed up. service center responds that they can't cover this liquid damage. However, vivo India promoted this phone by placing it under the pyramid shaped glass box with water pouring over the phone and if it not able to withstand a few seconds of water drops why they are claiming it as ip68 water splash certified. Vivo service center asks 53k to make my phone back to working condition. I'm in distress and feeling cheated

Also, I have gone through the IP68 Certification where they clearly mentions that the Phone can be inside 1.5 meter of water for 30 minutes. In my case water got spilled over phone for hardly 5 secs. Definitely Vivo india is doing false promotion claiming it as IP68 Certified and in terms and condition they are mentioning it is not waterproof. This statement clearly defines that they are doing false promotion and cheating the consumers just for selling their phone for 80K.

Request Vivo india to intervene in this regards and provide me a replacement handset .

Regards,
Dhamodharan M
[protected]

A glass of water got spilled on my vivo x70 pro plus for few seconds and my phone got screwed up.service center responds that they can't cover this liquid damage.However, vivo India promoted this phone by keep it under the pyramid shaped glass box with water pouring over the phone and if it not able to withstand a few seconds of water drops why they are claiming it as ip68 water splash certified.Vivo service center asks 53k to make my phone back to working condition.I'm in distress and feeling cheated

I need to charge my phone (iqoo z3) everyday sometimes 2 times a day . Battery drains fast . I know it has only 4400mah but still I has to deliver good battery life because it has good processor. It drains 1 % battery every 2 minutes . I know it has fast charging capacity but still charging frequently would reduce it's battery life . So please help me in fixing this issue

I recently downloaded asphalt 9 which I had been playing for few days in the same device. I deleted it and again downloaded it but now the game is crashing even before starting . It shows the game name and then crashes . I have tried several methods to solve the issue but it did not work. Please help me in fixing this problem

I have lost my phone tomorrow in jajpur near kapileswar petrol pump please find my phone ..IMEI NO. [protected]

I take new vivo v21 e phone on 15 october 2021 from kotak mahindra bank credit card with 3 month emi with offer of 2500 cashback.but after 90 days of fill complete emi cashback is not credited in my credit card.so please help me in this problem and give my cashback.

Hi

Phone no - [protected]

I visited yesterday to repair my phone at Vivo service centre, sector 2 Noida service centre, After sitting one and half hour, they told the cost will be 4960 Rs which i accepted was ready to pay, then executive sitting there told it will take 1 hour to repair and they need money after repair. She said to wait for an hour and then they will give me phone back.

I was roaming around for 1.5 hour and when came back she said the part is not available. Then there were 2 points of my disappointment -

1. She did not call me that part is not available so i could save my time. Why the contact no was asked abd mentioned on the job sheet????

2. On the job sheet, it is written that customer denied to pay the amount so they cancelled my request. You can check the recoded video that i was paying money even in advance and Whereas the correct reason was part was not available and they did not gave me proper answer.

After that, they called me next day to come and get it repaired as the part has arrived at the centre. I told them to come for pickup and drop as I do not have time again to come.

They came and dropped the mobile after repair and gave the bill of 4000 Rs. I was not at home that day.
After reaching home. I was really disappointed after looking at the bill as there was no discount given and service centre charged 4000 Rs as a bill amount. Just giving 50 Rs cover and 10 Rs screen guard is nothing.

There was initially said to replace speaker and charging jack which was working fine and service centre trying to make fraud by changing these parts when these were working fine.

I need whole amount refund as a compensation.

I am really shocked that how centre is making money by making the customers fool.

I am really dis-satisfied with the services and shocked that no body retuned back on my below email which is really said. I am sure to file a complaint to consumer court.

Regards
Amar
[protected]

Dear Sir / Madam,

I am writing to you to raise an issue about: Phone And Accessories

The issue that I have experienced was: my phone is not working correctly many time it does not ring and i am not able to receive call i have gone through all necessary sound trouble shooting

It occurred on: 22/09/2021

i would want vivo to replace my this phone with a new phone or make appropriate arrangements for the same issue

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account at ubuntu.[protected]@gmail.com

Yours faithfully,

Serial Number: [protected] / [protected]

19 a cantopher lane kolkata 14

700014

I had booked a mobile online and there was no option to add gst details. had been trying to contact vivo everyday to cancel my booking. but i am getting no reply. i want to cancel my booking and refund of my amount. please don’t buy anything online from vivo. once they receive your money. they wont return back. i have not taken the delivery, i am asking for refund within 1 hour. but they are not returning back. please help.

Vivo india organised a contest (mega jackpot) i participated there which was organised from 31 jan to 9 feb . New T1 series is coming to promote that this contest were organised . According to terms and conditions top scorer will get T1 MOBILE as reward . It was organised on vivo.com . I have 1501 score which is topeest among all score according to terms and conditions i have won this prize . I have share every proof to vivo mail id they are not responding me regarding this matter even they are not providing information on call . I request u to take a strict action against them and help me to get my prize and ask them to provide the prize

Hello sir,

My name is Imran khan. I ordered a Vivo Y75 mobile on 6 feb 2022. The estimated delivery was showing at 11 feb whereas the mobile has already arrived my city (Jabalpur) on 9 feb.

I waited till 11 feb but on 11 feb the delivery date updated to 14 feb. While tracking, it shows my phone is traveling from one city to another.

At present the phone status is showing "being returned". No one in your customer support answers about what's going on. I paid 22000/- for this phone and don't even know if I will receive it or not? Where is my money?
Is order canceled?

Please call me immediately on [protected].

Order no:[protected]