Vivo Mobile India Complaints & Reviews

Sir,

my vivo y 1915 is not getting logged in after resetting factory settings reset.
my mobile number is [protected].
name- Binoy Krishnan

Buying a vivo y 31 mobile after 2 month its display broken what i do now

I bought vivo Y31 in March, 2021. After 3 month I’m facing display problem, having small white spot in display. So I visited vivo service center (Srinivas Complex, U-4/5/6, Sumul Dairy Rd, Near I.C. Gandhi School, Katargam, Surat, Gujarat 395004) regarding this problem.

Lady of front desk asked me about problem so I inform my issues regarding display. So she checked my phone and for that checking purpose she use some material (pin) she informed me that phone display is lifted up from right side and she told “ this is mobile display problem, we need to replace the display” .

I told her that my mobile is in warranty period. After that, she started finding reason for avoiding the warranty claim. And she informed me that it will not cover under warranty claim and I have to pay 3896 Rs for replacing display. My phone display is not even scratch or broken just lifted up from right side and small spots in it. And I felt that she use pin so that display is lift up from right side bcoz I have not seen lift up before that . I went to care center to know the exact problem not for repairing purpose so why that font desk lady use pin for checking display, physical check will be ok but I was not given my phone for repairing purpose.

Within 3 or 4month of purchase it will incur repairing cost of rs.3896 then how can I recommend vivo mobile to others.

I’m really dissatisfied with this and especially with service center, kindly please take necessary arrangement to replace my mobile display under warranty claim.

I’m eagerly waiting for your early responses.

As per Vivo terms and conditions the cashback should be completed just after 15 days post delivery. And in my case it has been more than 25 days but yet I haven't received the cashback.
On contacting vivo customer care team for the cashback they create it to a query and delays the time as much as possible each time I'm provided with a new time line each time. Here The query stands pending for a long time inspite of sharing several concerns also the executives there do not provide proper solution and keeps on prolonging the time and speaks what comes into their mind with fake assurance. I've recordings of the conversation which I would serve at the time it's required.
I want them to at least provide my assured cash back which was supposed to be credited in 4-5th of August 2021 but yet not completed.
Also I want a call back from higher executive to have a conversation ASAP.

(1) On running Spyware/Malware App, the following 7 Apps were shown as Suspicious Apps:
WhatsApp / Google Play Store / Contacts / Messages / Chrome / Facebook.
(2) On running another Spyware App, the following 5 Threats were shown:
Easy Share (Android Trojan/Malware) /
iTheme (Android Trojan/Malware)
LockScreen Service (-do-)
Photo movie (-do-) / Browser (-do-)
(3) How do I protect the phone with a PIN lock?
(4) How to DISBLE LockScreen notifications?
(5) How to Lock individual Apps?
(6) How to Lock individual Folders?
(7) How to encrypt GmailAccount on Android phone?
An item-wise reply, serially, will be very much appreciated.
Thanks / Victor D'Souza

I bought my new mobile, in the box user manual was damaged inside the box (tarred), how pages are damaged in the new mobile box what can I do?Vivo mobile user manual was ugly damaged

Hi Team,
I am disappointed with the Vivo x60 pro.
I bought this because of the Zeiss camera. The amount paid for this phone doesn't justify the quality of the selfie cameras..especially the night selfie worst output. Getting foggy background.
If I am taking videos/photos more than 15mins phone gets overheated. I can't hold the phone in my hand
I want to know any return and refund policy is available. Or plz provide a better camera & heating update.
50k is not worth .I totally wasted my money into this phone.

I want to cancel my order because they brought a gift a phone

Dear sir,

My Vivo Y93 is locked and forgot password option is also not working because whatever answer i am entering the phone says it is incorrect.

My IMEI number is [protected]

Sir I request you to please unlock my phone and oblige.

Hi Team,

Order ID -[protected]

I received the this product on 24th July 2021. When I opened the package the earphones were missing and I immediately sent an email to vivo team also chat support team, till date I have got resolution and also vivo declined to return this phone and refund my money which is costing 30k INR. Now I want my money back wnd please take this phone back. Pathetic service.

Regards,
Faizan
[protected]
Dissatisfied Vivo customer

Gyroscope is not working

Customer service centre engineer misinterpreted the boot loop problem as mother board battery and fm board issue while the problem is software related very common in android phones .
Ref NO.MWINGJ[protected]

My phone display automatic lines show my phone and lines my phone display

Dear sir,
I have order vivo mobile phone of amount 24990/- from vivo estore, authorized site of vivo company on 30 june 2021, in which i have to got 3000 cashback from my bank as it was an offer period from bank side. When i was ordered company promised me to deliver upto 06/07/2021. But till now i have not received. When i was tracking it, it is showing that my parcel moving between kanpur and satna location from 02 july to 14 july....

1.Phone weight is increasing.
2.Back pannel pasting is very cheap, phone lossing gum.
Please Refund my money or i want new phone, in 2 month the condition is very bad.
Very bad experience with vivo.

My Customer Id:[protected]
i am shraddha by mistake i use gift card on flipcart i don't want to but this ViVO Y20G (Obsidian Black, 64 GB)
Color: Black phone pls flipcart help me to return money . it's showing on my zest money account that i have to pay EMI.
my mail [protected]@gmail.com
pls close this loan .

Dear sir,

My mobile has been theft on 01/07/2021 at 22:00 hrs in railway station, Koppal, Karnataka .

Brand : VIVO
Model : S1 (Blue skyline )
Date of theft : 01/07/2021
SIM Operator :AIRTEL
Mobile no : [protected]
Personal Details
Tappa Mohammed farooq
S/o Tappa Rasool Basha
23/249
GT Street, Proddatur
Kadapa Dt AP .
Purchased at Classic Mobiles Store, Proddatur

I had bought phone Vivo V15 pro at rs 28, 999.00 but within only 2 years its motherboard gets damaged.

Service provider are costing rs 14000.00 for motherboard.

How can i afford ?

Parents are scolding me to insist them to buy this china model !

This should be manufacturing fault...

now i am handset-less :

please repair my phone at reasonable labour cost because it was not my fault and cost is too high.

The phone is having issues right from the date of purchase... The OTT apps does
not work and all the time the videos are in " Loading " stage... Have done all the
troubleshooting like system reset, factory reset, switch on/ off but the problem is
recurring and is not going away. Internet speed or connection is not the problem

Dont change cable