Vivo Mobile India Complaints & Reviews

Hi, while I was returning to my home from shop I lost my mobile, first I called my number, it ringed, after a minute the mobile got switched off. My mobile IMEI number is : [protected], please help me to find the mobile please.

Earbuds ko use krne k bad charging case main jbh waps lgate hai tho.
1.Phone se na tho disconnect hote hai.
2.earbuds na tho charging case main charge ho rhe hai.
3.or na he charging case khudh charge ho rha hai.
4.over all charging case main problem hai.

5.Es vivo site ko sudhar bhi lo 7 MB k video ko bhi large file bta rha hai jbki 32 MB se km hai.

My phone(VIVOY51A) IS not connecting to my car auto android

I have purchased vivo x60 mobile from Flipkart on 9/10/2021...The first thing I noticed while I using this new mobile was the dust in the inside of front camera. So I called the customer service center and they told me to approach your nearest customer service center. I went to the Vivo Customer Center this morning as well. But the person there bought my mobile and said that we will clean it. It's been only four days since I bought this mobile so I will not allow this to be repaired ..then I asked for a replacement mobile .. but they refused to give replacement mobile.

Vivo v11 mobile automatic switched off

Vivo team,
Today we have submitted our handset to the vivo service center, in the evening talk to the service engineer on the phone, he says that there is no problem with the phone.

But the incoming call is not received, the video of which is attached in the mail, the handset hangs automatically and turns off hand set.

Vivo team is requested to understand the customer problem and solve it properly.

You tell the service engineer to check the handset properly, give the correct update to the company, do not waste the customer's time and money.

Regards

Sudheer Shukla
[protected]
Lakshmanpur Colony Sultanpur
Uttar Pradesh 228001

NOT a IN builtv caculator app in y73

The phone VIVO V21 5G has taken by me. After week days later it has not been worked properly. The location works where I was not there. Because of this I had already lost many competitive exams with regard to the Government. The browsing web has always been continuously rounding and rounding like a satellite which could not produce no results till the location changes from where I was at home especially. Even to play the games like EMKandKBC if I typed one thing the other typed another thing.

Purchased Vivo Y33s for Rs.18K from Mobile Market, Subramanianagar, Sathanur Main Road, Tiruchirapalli-620021 on 21st Sep 21. Its lagging from day one and the touch facility was very poor. Looks it has manufacturing deficiency. Have handed back the package for either replacement or refund. Dealer is trying to repair and tell stories to the customer that it was due to non updation of apps etc. Please enable me to get a replacement or refund in full. Thanks.

We purchased a new Vivo Y33s mobile phone for our organisation for Rs.18, 000 on 13 September 2021 from Mobile Market, Subramania nagar, Tiruchirapalli-620021. It was sold as 12 GB Ram/128 GB storage. It was rather slow to be 12 GB ram. We think this is not true. The touch screen didn't work smooth from 2nd day, lagging and was becoming worse progressively. Actually, this is the first time we tested a Vivo instrument and we are disappointed. We have handed the package back and trying to get refund or replacement. But the dealers trying to assign false reasons such as, apps were not updated or too many apps like 34 nos. Actually its used for administrative purpose and there are no special apps inside, no gaming etc. Please help us to get a replacement or refund.

Vivo customer care service became pathetic, i had a screen touch delay problem contacted vivo customer care and as requested by customer care executive started a log, recorded the video, compressed it and shared via email to [protected]@vivo.com on 15th september 2021, At the time of complaint registering customer care executive said that email team will get in touch via email. as today is 25th of september 2021 didn't get any reply from team via email or call so seeked their online chat support, they came up with a reason like there's a sync problem with mail and they didn't even received mail from my end

below are my 2 different log details for the same problem

log 1

Occurred time[protected]:35:19
Upload Time[protected]:36:20
File size - 13.66 MB
Download code - 51271

log 2

Occurred time[protected]:47:23
Upload Time[protected]:48:20
File size - 8.43 MB
Download code - 54867

while calling to customer care i am getting response like my complaint is being taken with higher priority and while seeking online chat support they even can't see my mail

just asking what kind of support vivo is providing to their customers

Sir i bought vivo y73 3 days ago sir its battery is running very less, it is hitting phone back camera photo balar coming sir hardware problem in my phone sir meco refund of vivo y73 meco my money tea offline sellers respond correctly do not do phone sales then sir i have lack of time again and again offline center you send a technician from yourself imei number [protected] imei number [protected]

My phone was snatched by 1man...Idnt knw who is..Whatwvwer i want my sim blo righnow.Cz this was insert of that

My phone was snatched by 1man...Idnt knw who is..Whatwvwer i want my sim blo righnow.Cz this was insert of that..Plz help me out

Sir my name is asif safi vivo service center not god didn't help me sir by wasting my time sir your service center people kept me sitting for 2 hours not even doing my service gave me problem of data cable or airphone but your service The center did not help or sir, I asked your service people their names but did not tell their names or were talking to me in the matter, sir, ever since the vivo company has come, the company has come but not now sir. I will neither give Vivo phone nor give any credit to anyone nor do my service to your service center people, thank you si

Dear Sir / Madam,

I am writing to you to raise an issue about: Phone And Accessories

The issue that I have experienced was: Hi Vivo Team

I am having Vivo V20 Pro(8+128G) Midnight Jazz purchased on Jan 1 2021.

I was not having any issue untill last week, suddenly my unlock PIN was not working also fingerprint
as well. I tried many time but unable to solve this problem. most probably that is my office working day
hence I really need the deive should be operatable because many OTP will send in and around using
mobile.

due to this suddent situation happen I cannot go service ceter suddenly, hence I dicided factory reset
and set the new passowrd, but imporatnt factor is my all existing data lost. I dont why this happend.
Then I set new password somewhre I managed from I took some backup.

Now again Today my mobile unlock PIN is not working I am really not sure what is happening, it is
really important the needs to address this issue. Now im unable to use my mobile due to unlock PIN
is not working. Can someone look atthis issue seriusly and fix. This is really frustrating me the issue is
repeating again and again.

Name : Ramprakash

Mobile : [protected]

Email : [protected]@gmail.com

Mobile Model - V20 Pro(8+128G) Midnight Jazz

IMEI - [protected]

Item code : 5656593

Purchased on : 01/01/2021

Place: Ara Mobiles

No:230/76, Reymond Building, Gandhi Road, Tambaram, chennai- 600045

Such a bad product waste of money just use one year and six month battery compliant not using ruff . It’s 8 gb ram but don’t know the phone it’s 8 gb! Camera very poor
Only good price 32000
Customer service Kozhikode Palayam branch they are not good treat as a customer’
It’s business trick we know we need not change vivo batteries that way increase vivo profit 6 months warranted battery price 700 only
They ask 1500 and it’s just 3 months warranty
Go and take bag for theft
Vivo ❌

Hi Team Vivo,

Order ID -[protected]

I received the this product on 24th July 2021. When I opened the package the earphones were missing and I immediately sent an email to vivo team also chat support team, till date I have got resolution and also vivo declined to return this phone and refund my money which is costing 30k INR. Now I want my money back wnd please take this phone back. Pathetic service.

It's been a month still I haven't received any positive response. Very pathetic I don't recommend anyone to purchase from vivo online store.

Regards,
Faizan
[protected]
Dissatisfied Vivo customer

Dear team I have vivo v20. I am getting internet speed max.300 Mbps via WiFi through 5GHz. When I ask your support center they said v20 will support 1G speed but not working more than 300 so I raised complaint .after they said sent log share the screen recording all I sent after they said v20 only support 443 Mbps only like that. Ok that also not getting my device so I asked them sent screen recording from your I want to know your v 20 how giving 443 Mbps upto now didn't sent by them too much excuses only I am getting how they said 1G after how they said 443 who confirm the speed how I know it's true .I have 500 Mbps speed in my home but I can't enjoy with full speed due fake promise given by vivo last two month I struggle this issue

My vivo v15pro mobile is hang to new update problem please update new update