Vivo Mobile India Complaints & Reviews

It's not getting charged even though, kept for Charing since from 6 hours. Now I am unable to contact my parents in this India Lock down period. Hence it's requested to rectify the problem as soon as possible.

Even after making all changes in setting as informed by your website, i am still not getting reminders notification of third party app installed on my device

Already will submitted a complaint for flipkart and vivo mobiles cheating. So that time will not give you my concern contact number.

That will attaching here.

My phone number is [protected] vinay kumar. V.

So please please take an action immediately and please contact me... I'm waiting here for your sinceare replay. Immediately.

Thankyou.

Actually i bought vivo v15pro mobile before months.in between i had display problem that was resolved by your team.

But still some my display is not visible, after that the mobile itself get switch off and on itself. Again the display came.

This not acceptable, totally i unsatisfied with the mobile give some permanent solution for this. Some urgency time if it happen means what i will do.

Sir
I'm vinay kumar from kerala, thrissur. I'm ordered vivo v17pro phone on few minitues. Name, adress, and phone number will give. Price already paid through online google pay. But will not send the order confirmation message or call in my number. Actually wots that? Reply and take an action. Its selling through flipkart offer sale. But in flipkart site that offer is not valid. Please please take an action immediately and please refund my cash. 1799/-.

I am constantly facing issue with my new Vivo phone.
All the apps like youtube, hotstar are crashing after a minute of playing amd restarting.

I tried uodating the software, resetting phone, re installing apps, but nothing works.

I tried all the measures of resetting but to no avail.
Please look into it and resolve asap

Vivo v11 moble software crashed with calculated warranty time passed just over 30days.
The issues noted when screen were keen on booting and off, when i were trying to look for messages.

Later a day after discovering service centre, technician told the water stane noted on front camera, which might hv happened 6months before due to humidity in indian environmement.

The reason of failure explained is not justifiable, the service technician told to replace the mother board of mobile. Also i the data in mobile cant be recovered.

Its verypainful for such a special instrument we are keeping with us and become fully dependent.
Now company is raising their hands, with unresolved. Asking money 12000/- for mother board.

Its not acceptable at all.

After function stopping / scrap of instrument.. The instrumented coasted 2538/- monthly.. Which is very high for normal person.
Also in two days the loss of busininess i made is unpredictable.

I suggest not to purchage such a instrument which is not having after market service.

Regards;
Pradeep singh
[protected]

I've recently installed pubgm in my vivo v9 device and when i tried to play it the gyroscope latency was too high, the sensor keeps moving even after i stopped moving my mobile, and this also affects the google maps where it is highly difficult to navigate since the delay of the pointer moving is too high. Im totally dissatisfied with the product and now i dont want to own a vivo mobile. Literally vivo devices are just too poor for gaming it just provides those # cam filters with the lowest poor performance

I just brought the phone two to three days back and the app are crashing all the time.

I am getting wierd sound in pubg game. Can you please resolve this issue. The google chrome closing as soon as i open it. The camera app fails to open.

The app are not working properly in this set. Vivo app is also not opening. I am very very disappointed by this phone i

I m selected for your lucky number contest and company send vivo y 15 mobile but i didn't receive mobile, instead of that i received wallets of 100 rs. But i had pay 3500 rs. For mobile. I complained to particular company officer. More than 10 days passed but still i didn't get my money back or not receiving mobile. It's completely cheating with us. If my problem is not solve, then i should go for further action.

Before the update, this problem does not occurred. The recording is now fix and unchangeable with other app. When the setting is set to 40 mbps and 30 fps, the results of the video is still 8 mbps and 60 fps that is fix and cannot be change. This problem does not happen before, app like screen recorder no ads by kimcy 929 in playstore is now infected by local system setting. Please make it seperatable, thanks you.

Dear Team,

I have bought a vivo mobile from Reliance digital store Bhilai C.G. on dated 06.06.2019, using not so far as their back cover has been scratched automatically fro inner side, i personally informed to authorized Vivo service centre bhilai but that concern person have denied to resolve the problem over meet nor he suggest anything except their same problem appear on many mobiles .
I'm a premium customer of Reliance digital stores, also have a strong fath with your brand & i personally recommended to many of my friends for the same.

Kindly consider it as manufacturing defect & do the needful asap.

Thanks with kind regards
Mohd Shadik Rawani
Bhilai, Chhattisgarh, 490001
Mob. [protected]

I bought a vivo y17 mobile 1 week back, i bought the mobile mainly to play pubgm but when i installed and tried to play it the gyroscope latency was too high, the sensor keeps moving even after i stopped moving my mobile, and this also affects the google maps where it is highly difficult to navigate since the delay of the pointer moving is too high. Im totally dissatisfied with the product and now i dont want to own a vivo mobile, hence requesting to provide a do certificate so that i can buy some other mobile.

I ordered a prepaid handset on Friday 10th Jan 2020 (order id-[protected] )from vivo estore, on their website it was clearly mentioned that my order 'll be shipped in 24 working hour i contact them again on monday evening i saw that my order was still not shipped i contacted again to provide me my shipment id so that i can check but they again came up with 24 working hour wait..then i wanted to know how to cancel my order if i want to they sent a message which i replied with confirm.? Without repling to this they canceled it..i still asked to modify but then they stated that my address is unreachable..so i talked again and asked if my address is complete or not they replied no issue with my address and next day i got a mail that my order is in cancellation process ...i want my ordered to be delivered..i need a help on this..!

Regards
Monu Singh

I book a mobile handset on 27.12.2019 for rs 1499/- but i cannot received till date an l cannot contact with any person of your company to solve this problem. So i deside to complain by email. So after receiving this complain you can solve my problem and satisfy me. Please check my order and provide me a way to get quick delevery from your company.

I am facing this issue since last one month. Firstly i talk vivo online helpline support. I folow each and every step whatever they told me like clear cache, phone reset etc but it could not solve my problem. After that i visited vivo service centre karnal they also didn't take seriously my problem and returned it to me after updated in just 10-20minute. Even they didn't provide me any jobsheet regarding phone service issue. But still the problem is same what i do now.

I purchased vivo y66 (Model number - vivo 1609) in april 2017 in pune. From june month onward, it has started suddenly shutting down without any reason. Then it shows black screen with vivo logo and don't start at all. Then i need to long press power button to switch it on. Since june month, it definitely shuts down at least twice daily without fail. Sometimes, during an urgent call or some work in app, it switches off and important call or work is lost.

I purchase my a vivo v15 model on june 26 - 2019.

And i have using earphones past one month but ear phones are not clear to hear any songs and voice calls i have warranty to replace the accessories also ear phone was not physically damaged.
But the service person was saying ear phones have some ear dust so we don't take it in warranty i'm suppose buy a new ear phone.

I have small question?
Why they give earphone with warranty when they are not suppose to clear the ear dust and warranty claim

My fathers phone was lost today (21.12.2019) in masoodpur vasant kunj new delhi 110070 at 9:30 pm and i would request that there should not be any misuse of it instead if any can trace it pls let me know. It was having 2 sims
1. Jio - 91+[protected]
2. Airtel - 91+[protected]
If some can trace it let me know on my current number which is 91+[protected].

Sir,
My vivo v15pro given for reapir from where i bought it.. They repaired and charged rs7100/- saying there is no warranty for my handset but not issuing bill for the 7100/-amount... So had doubt wether they did it under warranty or not.. If not why they are not issuing bill... So i have doubt that are they cheating me as it done under non warranty.. Iam here enclosing the bill of my purchase...
Thank you...