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Vivo Mobile India Complaints & Reviews

4.1
Last updated Mar 29, 2024
Complaints 1040
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Unresolved
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Vivo Mobile India reviews & complaints page 22

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A
Ajay Turan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about mobile restart issue

Address:House No. 291 Village - Gangatheri, Post Office - Popran, Karnal, Haryana, 132039

I am facing this issue since last one month. Firstly i talk vivo online helpline support. I folow each and every step whatever they told me like clear cache, phone reset etc but it could not solve my problem. After that i visited vivo service centre karnal they also didn't take seriously my problem and returned it to me after updated in just 10-20minute. Even they didn't provide me any jobsheet regarding phone service issue. But still the...
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K Rahul Reddy
from Kalpetta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo y66 sudden power off

Address:Hno 1-302 main road Ibrahimnagar, Jagtial District, Telengana, Karimnagar, Andhra Pradesh, 505529

I purchased vivo y66 (Model number - vivo 1609) in april 2017 in pune. From june month onward, it has started suddenly shutting down without any reason. Then it shows black screen with vivo logo and don't start at all. Then i need to long press power button to switch it on. Since june month, it definitely shuts down at least twice daily without fail. Sometimes, during an urgent call or some work in app, it switches off and important call...
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A
Abdul Azeez m
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about service

Address:602024

I purchase my a vivo v15 model on june 26 - 2019.

And i have using earphones past one month but ear phones are not clear to hear any songs and voice calls i have warranty to replace the accessories also ear phone was not physically damaged.
But the service person was saying ear phones have some ear dust so we don't take it in warranty i'm suppose buy a new ear phone.

I have small question?
Why they...
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A
Avi_jr_07
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

s1 mobile

Address:New Delhi, Delhi, 110070

My fathers phone was lost today (21.12.2019) in masoodpur vasant kunj new delhi 110070 at 9:30 pm and i would request that there should not be any misuse of it instead if any can trace it pls let me know. It was having 2 sims
1. Jio - 91+[protected]
2. Airtel - 91+[protected]
If some can trace it let me know on my current number which is 91+[protected]....
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K
Karunakar Vynala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting bill for the service done

Address:Uppal..phone no.9908208708, Hyderabad, Telangana

Sir,
My vivo v15pro given for reapir from where i bought it.. They repaired and charged rs7100/- saying there is no warranty for my handset but not issuing bill for the 7100/-amount... So had doubt wether they did it under warranty or not.. If not why they are not issuing bill... So i have doubt that are they cheating me as it done under non warranty.. Iam here enclosing the bill of my purchase...
Thank you......
+1 photos
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D
Dhivya Gunasekaran
from Mayiladuthurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

picture quality

Hi, i'm dhivya. I have been using vivo y51l for past three years. I was highly satisfied with that and so i planned to get a new phone from the same brand. Two days back i bought vivo y19. I am really shocked to see the picture that i took on y19. I took the same pic with y51l which i am still using and that was awesome. I compared both and highly disappointed with y19. At least release some update to rectify this....
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R
Rohith Raju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding fake promotion and fooling people

Address:acharya institute of technology sol, acharya institute of technology, Bangalore, Karnataka, 560090

Dear sir,
I am rohith raju. I had been invited to an event that happened in cubbon park named vivowalks that conducted by vivo india as a promotion. They invited me and told to come on cubbon park at 4pm and also they asked my id card details also i send it to there official verified instagram page vivo india. But no one called me and they done the event may be by there own people. I waited for 2 hours and they wasted my valuable...
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S
suladla
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display issues

Address:Rajeshwar gold harni, Vadodara, Gujarat, 390022

Complain is such that application icons imprint comes on every page even battery icon and all are seen on every working page in both mobiles... It was happening before warranty and after also... I came to know it will be resolved by system update... But it dosent worked and now complaining the same to service centre they say this is hardware issues......
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S
shekhar811
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unresolved warranty fraud by vivo mobile india

Address:South Andaman, Andaman and Nicobar Islands, 744102

Grievance for being cheated in terms of warranty
By vivo mobile india

Copy of mobile phone bill with imei numbers and job sheet from service center is placed as attachment.

I am strongly not in agreement with whatever story service center agent has cooked up over the job sheet merely to prove his point and to extract money for repairing handset that is under active warranty period.

Background...
+2 photos
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M
Manu gupta1388
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo v9

Address:Kanpur, Uttar Pradesh, 208017

This is regarding the product vivo v9 pro as i have purchased on 7/11/2018 through flipkart and within this time its display is coming out and the phone is not responding properly i have visited vivo service centre at govind nagar kanpur, up on 30/10/2018
They told me that it would be repared which will cost around 6500/- they told that its physical damage so they will not provide the service in warranty period. But there is...
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P
Porur Bala
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo v15 pro very worst model concentrate on the sales but not on servicing customers

I have bought vivo v15 pro mobile @ monika mobile world valasaravakkam chennai on[protected]. I am not interested to buy this mobile but ur sales person pushed me to buy this phone. Last 4months i have complaint that battery worst & hanging, battery is draining fast and it is over heating, many problems facing. But now in 3-4 hours it drains completely. I am in busy schedule unable to give service managed. Today visited service centre in...
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S
Sai Talloju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

don't use vivo mobiles

Hello friends don't use vivo mobiles. They didn't services to mid range mobiles and low budget mobiles. They didn't release new version funtouch os updates for low and budget mobiles also andriod updates. They cheating very much. They didn't respond properly, they didn't answer proper answers also. Spread this news everyone who are try to buy vivo mobiles in offline and online. #boycott vivo mobiles in india....
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S
Sai Talloju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

android p update and funtouch os 9 update

Address:East Godavari, Andhra Pradesh, 533255

My device vivo y83 pro. I'm using this mobile last i didn't get any upgrades from vivo only i'm getting updates like security patches and minor bugs updates. I'm purchase this 16, 000/-. Vivo didn't release any updates for this device and telling not to plan for this device. I'm paying 16, 000 for this devices for better experience and andriod updates. They didn't privide....
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R
Ravi Kumar Narnolia
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo 1951

Address:New Delhi, Delhi

Imei1: [protected]
Imei2: [protected]
Model no : vivo1951
I lost my mobile phone as the information provided above when i travel in delhi local bus
Date of incident:[protected]
I will be very thankful to you if you help in finding my mobile phone otherwise block the mobile system as fast as possible so that no one can misuse it...
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S
Sw@ti1991
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

earphone is not working.

Address:Mumbai City, Maharashtra

Hi,

I purchased vivo y95 on may 27 2019 (Still under warranty period). From 15th nov 2019, suddenly my earphone stopped working. Other earphone is working in my mobile. When i called and visited the customer care & asked for the replacement of the product, they denied for it. They mentioned that earphone is damaged and also convince purchase new earphone. But my earphone is not damage i brought earphone with handset in same...
+1 photos
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Sushil ,,sushil
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not received...but shows as item delivered

ITEM NOT DELIVERED BUT STATUS SHOWS AS DELIVERED WHEN I TRACK THE ORDER BUT NO ACKNOWLEDGMENT HAS BEEN SIGNED BY ME, BECAUSE THE DELIVERY AGENT DID NOT MEET ME IN PERSONAL OR IN MY OFFICE .
ORDER ID IS [protected]
PRODUCT DETAIL-Vivo Y15 64 GB Aqua Blue (4 GB RAM)
ORDERED ON NOVEMEBR-12-2019

PURCHASED USING BAJAJ EMI CARD DETAILS ARE AS SHOWN BELOW
As per the follwoing details i have purchased using...
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S
Sushil ,,sushil
from Ernakulam, Kerala
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product not received

Ir,

As per the follwoing details i have purchased using my emi card, but not yet received the item. Details are as shown below. My emi card limit also has been deducted after the purchase.

Transaction reference number for th eloan is[protected]

Kindly help me to either get the product at the earliest or revers the amount to my emi card so that i can purchase again

My details are...
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S
salmanss
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service centre not solve my problem

Address:rohtash nagar nearby dena bank, 110032

Rohtash nagar vivo service centre beside dena bank is giving poor service my phone battery reduce itself i go to service centre they upgrade my phone who upgrade by me before 2 days before visiting service centre a latest security patch but after it they upgrade it and say sir now battery works better but my phone battery still reduce then i again visit they tell me how i used my smartphone... They said you must down brigtness at 0% stop...
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Amarnath Adusumalli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo v9 hanging problem

Address:Nellore, Andhra Pradesh, 524126

I am using vivo v9 from 10 months onwards recently it shows software update then i update my mobile to new version from then onwards phone was hanging too much. I am very unsatisfied with vivo so please do needful, whenever i take calls it was lagging for every call it was too frustrating. First time i changed to vivo but this is the last i think so....
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Senjchak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving otp in vivo u10 device

Address:Green Palace, Flat no. 4D, 1385, South Kumrakhali, Pratapgarh, Kolkata, West Bengal, 700103

I purchased vivo u10 device about three weeks ago. It's an android 9 version. Since then i'm not receiving any otp from bank or any other app like uber or for any other official transactions.
I am receiving normal text messages but otp msg is either not coming at all or coming too late.
Please suggest how to solve this matter asap or else i cannot use the device any further....
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