Vivo Mobile India Complaints & Reviews

I bought a new vivo y15 phone on 9th nov. It started hanging and applications closed abruptly. This issue was found on day 1 wen i was trying to install applications and check phone features. I went to vivo authorized service center they updated software but still problem persisted. As it is not even 7 days i opted for replacement but vivo is trying to close matter by servicing. I request for replacement. Kindly help....

I took the phone on 9th nov. I bought the phone from reliance digital. On using the phone, from the 1st day itself, i observed lagging in the settings option. The screen scrolls to a blank page and then the options load up after 2 seconds. After observation for 3 days, i went to reliance digital asking for a replacement as per their 1-week replacement policy. But they denied me a replacement and asked me to go to a vivo service center. They're...

My Mobile vivo y83 pro. I purchase this last year 9th months 2018. This mobile coming with Android Oreo and Funtouch Os 4.0. Now My mobile didn't get any updates like security patches and Funtouch os update and Android pie update also. So I want update in my mobile or I want money back. Now my mobile facing do many issues like hanging, crashing like this. So I want updates on mobile. In case vivo didn't release any updates on this device...

Hi, i am using vivo v11 pro.. While connecting to android auto.. Its always disconnecting... No other phones have this connection problem with android auto.. I updated all drivers and firmware.. But no result.. I changed a number of cables.. I trust vivo india to resolve this issue please help.. I am using vivo v11 pro.. Even oppo phones works better here even if oppo and vivo come under same company.....

Vivo iqoo is a gaming phone that have feature to smart screen recording.in the recent update, vivo provide more option to record high picture quality, but it is not 1080p, surely this can be fix by the developer. So please provide 1080p screen recording, with 60 fps. This feature should be present on a gaming phone on 2019. As i aware, this is my second complain, to make my statement more clear. Please make 1080p 60 fps and 720p 60 fps for...

Background - on 20 march 2019, i bought a vivo y95 mobile handset (Sn-a807sc506c00) from a retailer shop, m/s hello mobiles ([protected], [protected]@gmail.com) in port blair. After a period of about seven months, on 03 nov 2019, graphics of the phone display distorted and cluttered with multiple red lines and by 04 nov 2019, the display totally gave up. It is pertinent to mention that the phone was never dropped on hard surface or...

I bought this mobile with charger on 6/11/2018. Today i heared a great explode sound around my home and sudden current break down. After some i notice my charger and data separated. Then i connected them together and switch on the charger at my friends place and found their is no power supply. After the that i noticed the burnt on the cable and chord. And found the reason for blast and shutdown is because of charger explosion. I didn't get...

I had just given my mobile for repair at dilshuknagar, hyderbad as in my mobile charging is not happening. They told that they will contact me within 2 hrs but didn't called from last 4 days. I called customer care and i was told that my job sheet is closed without contacting me. Customer care disconnected my call without resolution. I want a resolution as why job sheet was closed without contacting me. Customer care was helpless and disconnected...

Optional recording setting of picture quality cannot be optimize, the high picture quality setting seems to came out blurry and pixelates when an image moving too fast, this is maybe because the fps is not high enough. Many other app today have that optional, its seem that smart recording need improvement, so please make option for 60 fps recording, thank you....

I have brought my phone on 12th of october from kanpur and the shop employee say u buy vivo y17 this phone is better experience and your gaming will better experience and no problem in this device and if any case the device not work properly and any issue in this device there is a option counter replacement so, no doubt u will buy this without any problem if any problem i'll there these words from shop employee. After buying, this device...

Apps are killed frequently i just got this mobile 20 days ago from the first day onwards i am facing this problem i want to play to pubg alot but the app is crashing too much so i can't even play the game i thought it is a glitch or something so i didn't return it after some days it's been worse so please solve it as soon as possible otherwise i file a case on consumer court because if the apps are not working fine what is the use of this...

I purchased my vivo 15 pro for selfie camera purpose only. But selfie camera not pop up from many times. I taken service support from our authorization service center, but still problem not resolve.
So, i tired without main use of selfie camera. Without selfie camera mobile useless for me.
I want to replace or other selfie export mobile of vivo. So i expect quick support from vivo....

I purchased vivo v15 pro on may 11 2019 (Still under warranty period). From 25th oct 2019, charger stopped working. Mobile is getting charged on other chargers. When i called the customer care & asked for the replacement of the product, they denied for it. They mentioned that i should visit the nearest service center & get it checked. Service center is very far from my place. If a product seized working within the period of 6 months, the...

When i bought vivi z1x phone there is a problem with auto crash of app like music, gaana, yt music, saawn etc. I make complain then i got trouble shoot from vivo and problem resolved. But after few sdays got a system update and after update same problem start occuring. Got irritated. Unable to listen music in background. Its auto closed after few times of screen off....

I have been using vivo1609 mobile. When i'm turing on the sim1 network, sim2 is shutting down, and vice versa. It has become a trouble since incoming calls and messages of sim2 are not reached. I'm expecting a valid solution and response for this issue. How can i use both networks (I mean both sim1 and sim2)?
I should keep on switching the mobile data to switvh this network. It's inconvenient i request you to help me get out of this....

I am facing issue with my z1 pro camera. The slow motion video taken using this is not at all clear. I have complained about this on vivo support and followed the procedures told by them. But it was not resolved. Then they asked me to contact vivo service center. But they are also not able to fix the issue.

Please provide me a solution for this....

Dear team

I had ordered one vivo y71 mobile from vivo app on dated 13/10/2019 and expected date of delivery is 17/10/2019, but still the status is shown waiting for delivery and it is a prepaid delivery payment already done from credit card. Three times i called your customer care but no one give me satisfied answer. Mr ashutosh commit me that he resolve the issue but he not logged complaint and not given the complaint id....

I purchased vivoz1x on 14 oct2019 6gb, 128gb. After two days on installing several apps i observed app crashes in between their usage, which seriously surprised me.
Why is this happening?? This is not expected. Kindly provide the best solution or vivo is going to face the major problem in upcoming days.
I am going to raise the issue on consumer forum....

Hy
I bought this phone z1x 8gb ram 128gb day before yesterday and i m facing the problem of app crashing
Apps close when i open the app tgee donot work properly when i play music it stops after 3 to 4 minutes
And it is not working properly
I am facing problem from day 1 and i really dont think that it will be last long for atkeast 2 years i purchased it beacuse i thought vivo is one of the best company for mobiles...

I have purchased new mobile vivo v15 on 04/09/2019. It started hanging continuesly after 2 days not able to open app like amazon prime and games also camera get hang.4 gb ram is also free and 40 gb internal memory is also free.
Getting frustrated by wasting so much money 😠
I want fresh set of mobile or my money refund.
Kindly do something yaar....