Vivo Mobile India Complaints & Reviews

I have bought vivo handset in july/2018 that is so good and better performance but there is a little problem in hands free that is not working.
Not broken, not cut, not stretch i don't know what"s a problem but service center tell me that its is not replaceable in this condition
But replace my hands free if possible according to company policy.

I recently bought vivo nex for 45k it's very good mobile previously i have v9 now i have problem with vivo nex front camera not working on what's app video call please fix this asap it's a big issue for me. I thought to buy another mobile for my brother but now i'm thinking to not suggest also and there is no response from call center number i'm not able to reach them plz take this issue forward

When i bought vivo phone it was good indeed way better than other smartphone's but the problem starts when i update the latest version, now my vivo phone has poor network connection so at first i thought something was wrong with my sim but it was nothing wrong with my sim because i've tried my sim card on my other phone and it works fine (Running 3-4 mb/s) and now i can't even play online games on my vivo 1610 so vivo mobile india please fix this...

Slow worat than garbage
Worst than your #
Slow like anything and games dont run properly
U are loosers only take money from people to provide them a 2 year old processor phone
Suck a crab i m going to change my vivo v 9 asap
Do me a favour and give people something worth for money
Such an # phone it is...
Feels like throwing this # 📱

Last three month i facing hanging, heating and touch slow working issue. Then i vist vivo service centre 4-5 times, they did change my mobile mother board but they didnot resolve my mobile issue; my poroblem is as it is till. So, plz take it seriously and replace this handset as soon as possible. And last time service centre not provide the printed job sheet.

My vivo imei no - [protected]
Second last jobsheet no - ainhr[protected]

Sonia singh [protected]

I have buy vivo v9 youth 3 months ago ans after 1 month its earphone sound of one side didnt work. When i go to service center they say it didnt replaced because its not totally damaged what you are trying to do. Replace my earphone beacuse its only 3 months. Invested 18000 rs. On this phone and didnt satisfied with your accessories. Please contact me on my email id or my mobile no. [protected]. I want to replace my earphone because its in gurrantee period. Please take action as earlier as possible.

Date of the incident: 04 october 2018

Fraud callers number:
1. Deepak [protected]
2. Mehak [protected]
3. Noname [protected]
4. Noname [protected]
5. Mehak sharma [protected]

Parcel sender address:
S. K enterprises
C/o-c p m delhi
Gpo, delhi-110006
Mob [protected]

Post office spcod cash on delivery article no: ez[protected]in

Myself mukul narayan, age - 20 years, address: gurudwara lane, port blair, south andaman, andaman & nicobar islands, pin: 74410. Contact number: [protected], [protected], email id: mukulnarayan056 (At) gmail (Dot) com.

I'm complaining about fraud call from vivo and got me some laxmi yantra in that, it costs me around rs. 4, 500. On the month of september around 2 week i don't know the exact date, one female called me from the number [protected] and told me that you have selected in the vivi freedom sale and you have to pay rs. 4, 500 for the vivo v5 of the market price is rs. 12, 499. I got excited and they told me give the proper address of mine, so i gave them my address. Then assure me by saying that they provide me the same after 10 days. So i have waited and then they called me on 04 october 2018 and asked me go to the post office and receive the parcel with cod (Cash on delivery), i done according to them, i paid the amount of rs. 4, 500 and open the parcel so i got laxmi yantra something like that in it. So i called them with the issue i have faced so they didn't believe on me and asked me then proof and gave there whatsaap number ([protected]) i send the pic of the parcel i have received (Same attached below). They told me there is some technical issues so they send me another parcel in next day, but i didn't received yet and the numbers are switched off now.

Please inquire the matter and refund me as soon as possible.

My sesors in mobile is not working properly how can u give such a waste products and i am getting scared off when any updates came from vivo b/s on of my brother brought the same mobile and had updated it and he got problem in motherboard and other companies like xiomi and oneplus are providing good products and i am fully disappointed with your servies customer also when i called him and asking about the waranty he is saying that i cant understand what ur are saying this kind of exicutives are there in us company services and how can u recruit a guy who dont know any thing about software knowledge

Vivo y83pro. Is a good phone but is a very rubbish phone.. beacause it is not provide direct vedio call feature in vivo all model...

Specially vivo y 83 pro beacouse its a new model..

Why vivo comapany not provide video call...

Vivo company bahut acchi hai.. but wo apne handset m direct videocall ki jo kami hai.. usko pura kyu ni kr rhi hai..

Baki sabhi company direct video cll de rhi hai.. yha tak ki oppo bhi ab direct video call de rhi hai to vivo kyu.. nhi. Vivo ko bhi apne phone me direct videocalll dena chahiye

On 28/09/2018 i went to market to buy some food at 05: 30 pm.in garhdiwala teh - dasuya distt - hoshiarpur (Punjab) pin code 144207. I am shopping there and my mother calling. I attendf the call. I speak my mother only one min and before put in my pocket in mobile. Just i going to next stop in bus stand. And cheak the mobile. There is missing the mobile.

Not working battery display touch and camera is not working my phone, i m purchasing second x21 handset ustomer to use again vivo ph first time i m used a v7plus ph is same issue in this phone again also kindly replaced my phone otherwise solution my problems imdetly 5times to visit a service center but handset not giving me a within 4hr, service center employee sad to me a wrong & fake answer estimate to my handset in these problems

I have vivo y55s, after installing latest update my phone is hanging too much and automatic getting restart. Sometimes even between the calls it's getting restart and sometimes due to hanging problem i am not able to pick important calls. Sometimes wi-fi and hotspot both not working, so is giving too much problems when i needed them most. So please tell me the solutions.

Hello, please any one help me to solve out this problem!!!
I have just bought vivo V9 before 10 days.
And I can't hear voice while calling to other.
What the hell going with this?!!??
My phone is just like entertainment device. Because I can't place call and talk due to this problem.
Please give solution as soon as possible.
I am also not able to reach any customer care service center!!!
And why should I have to go???!!

Hi i am maheshwari lodhi, actually i have placed an order on flipkart for vivo v-11 pro
But after confirmation is is cancled i want positive clarification for the same.
I have already purchased a vivo v-11 pro mobile on 21st september at the rate rs.- 25990/-, then offer showing 3000/- extra discount on the same mobile, and with this offer i have applied for exchange also, if due to bulk order you can't accept their order then you should have to clear that at the time of product booking, not after deduction of amount, according to flipkart order declined by seller due to bulk order, so i think you should have to explain the bulk order condition in first order. If not possible then you must have to explain before placing 2nd of the same customers and for the same product. If you agreed that bulk order is the reason for decline my order then plz explain to me that how can you offer for extra discount for the same customers and also on the same product.
If i have already purchased a product and you can't give it in bulk for the same person then why you or flipkart offered to same person and for the same product. If you offered and after payment of customer you are not able to delivered that product, then you should have to pay benifits amount for the customer which will be recieved after order placed as componsession.

So plz i don't want any clarification for it, i want solution because if my amount is blocked then you should have to delivered that product.
Or refund that amount same day.

For order related detail -
Screenahot attached with mail
Pls find it for more clarification from our side.

Maheshwari lodhi
From indore
Mob. -[protected]
Mail id - mahesh. [protected]@gmail.com

Customer ko jhooth bol kar vivo company phone sale kar rahi hai.. Maine vivo v11 pro phone ki booking krwai thi tab dealer ne bola tha phone ke sath company kuch gift bhi degi but abhi tak koi gift nhi mila company se or na he kou information h??? Customer ko jhooth bol bol kr phone sale kiye ja rhe hai vivo ki taraf se... Ghatiya company hai fraud company h vivo

Hi am Kiran K, I using vivo v9 past 4 month, hanging issues everyday it happens 5 and 6 times, not working up-to 30seconds, very bad mobile, 4gb ram mobile, wrist mobile, I paid 23 k, but no use, I went service center also, in Rajajinagar 6th block, Bangalore, he updated software, but again I facing same issue, resolve it my mobile problem or exchange the new mobile, soon is possible, other than, I put a case to vivo company, please solvo the problems,

Regards
Kiran K,
Mobile :[protected]
Email ID, power.[protected]@gmail.com

Dear sir,
I have purchased vivo v9 recently, i am enjoying many features of it.
Unfortunately i am unable to get notification for all third party app installed from play store. (Not getting icon app red badges). I have tried all options available in google like. Going to "status bar and notification"and selecting all apps. Going to "high power option" and allowing all app permission. Going to each app installed on app internal setting and still facing same problem.
Model: vivo v9 (Vivo 1723)
Os: 8.1.0 with all latest update installed.

Camera - in vivo v11 pro have many bugs and hanging problem in 6gb ram or 64gb rom version. When i clicked a picture the photo doesn't save in memory and a notification window pop-up open like camera does not working unfortunately stop. Second problem in camera processing of picture is very slow and picture are like so bad so please check and fix this problem.
Fingerprint sensor are good unique but its have many problems so every time i put finger on the sensor says finger is not match so please request check these problems. Thank you vivo.

I bought a vivo y71l 2/16 on september 5th 2018 for inr 8990. There is an issue regarding the sim network, the network use to fluctuate all the time. Sometime its there and sometime its gone. I had a word with the retailer regarding the issue and he suggested me to register a complaint with authorised vivo service center.
I need an immediate solution to my problem.

I bought this handset on 25th april, 2018. Eo the phone and accessories both are in warranty period. So am facing trouble with the earphones since july, the sound from one side is less than other. So i went to service center they accepted the difference in sound and fault but thry denied any help, neither repair nor replace.
So what is the use of providing warrenty when they can't help.