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Vivo Mobile India Complaints & Reviews

4.1
Updated: May 16, 2025
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Vivo Mobile India reviews & complaints page 36

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J
Jitesh Manchanda
from Mundi, Madhya Pradesh
Aug 11, 2018
Resolved
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Address: Bhopal, Madhya Pradesh, 462001

Vivo is the worst company they organized a fake sale indias coustemer should not buy vivo brand mobile beacuse company is fake... I have very fast internet speed but sale mobile cannt booked coustemer are cheted
They waste tym to buy vivo phone at sale... Vivo should give phone to coustmer who are registered for phone at tym of sale... Vivo worst brand... Cannt buy by indians
+1 photos
Sep 12, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2018
Vivo Mobile India Customer Care's response
Hi Jitesh Manchanda, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
I dont wait for another fake canrnivall..nd offers..i have waste 3 days on this offer...you waste our tym for fake carnival...you should give mobile to coustemers who register for these fake salee offer...company image is down after organise a fake sale...company is worst
..no person can buy product of vivo
Vivo Mobile India Customer Care's response, Aug 12, 2018
Verified Support
Hi Jitesh Manchanda, the freedom carnival offer is now over however, we always surprise our customers with exciting offers and deals. Stay tuned on our e-store page www.shop.vivo.com/in
How should i wait for next offer i was wasted 3 days in these fake offer everyday at 12 i booked for sale mobile phobe but could not booked beacause your sale is fake...i can complain about your brand nd fake oraganisez carnival sale which cheted coustemers
Vivo Mobile India Customer Care's response, Aug 13, 2018
Verified Support
Hi Jitesh Manchanda, we do understand your concern. The freedom carnival offer is over now. However, we run contests and offers time to time with exciting prizes on our social media pages and e-store. Stay tuned with us for further updates.
Today is vivo freedom sale. I want to buy vivo v9 at 1947 but when I open the web site it is dose not lord, every time flied,
I use Jio, Airtel, my WiFi . every time flied why ? Why vivo create a fake giveaway ?
I also complaint about this in police.
Vivo Mobile India Customer Care's response, Aug 13, 2018
Verified Support
Hi DEVJIT MANDAL, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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    umarfashionbro
    from Chennai, Tamil Nadu
    Aug 11, 2018
    Resolved
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    Address: 600042
    Website: shop.vivo.com/in

    Vivo company organised a fake freedom carnival from 7th to 9th of aug 2018 in india.
    & collected all indians shipping address & mobile no & bank details
    I am using high speed internet but i cant enter the site
    And more over waste of time.
    India is a respected country in the world, vivo should not use indians freedom as a tool for your sales.
    1. Company should provide winners list & contact
    2. How many mobile vivo saled in this carnival.
    3. Vivo should ask forgive to indians
    Sep 12, 2018
    Complaint marked as Resolved 
    Vivo Mobile India customer support has been notified about the posted complaint.
    Verified Support
    Aug 11, 2018
    Vivo Mobile India Customer Care's response
    Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
    Today on a flash sale I got a product Vivo nex. I have added to cart. The product was added when I tried to checkout my I'd was logged out and locked..
    Kindly check this issue and resolve it asap..
    Mail- [protected]@gmail.com

    https://twitter.com/BhageriaPriyank/status/[protected]

    fake freedom carnival - Comment #3182331 - Image #0
    Vivo Mobile India Customer Care's response, Aug 13, 2018
    Verified Support
    Hi Priyank_bhageria, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
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      Dinesh Ven Wyk
      from Kadayanallur, Tamil Nadu
      Aug 11, 2018
      Resolved
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      Address: 631102
      Website: Vivo e store

      Vivo own website is freedom cornivel offer at the vivo nex mobile is at the rate of rs:1947 only at 12pm
      And vivo v9 mobile is rs:1947 at 12pm
      Vivo ear phones are just 72 rupees only
      But how many mobile are giving to customer not displayed but sale is open in only for vivo e-store website only..
      No one will buy that mobile or accessories at the cornivel rate of items...
      But some body buy the rate at the time of 12pm is 1947 is not showing check out time but showing the rate of 44999 rupees
      Finally noticed one buy the just 1947 rupees at 12 pm
      +1 photos
      Sep 13, 2018
      Complaint marked as Resolved 
      Vivo Mobile India customer support has been notified about the posted complaint.
      Verified Support
      Aug 12, 2018
      Vivo Mobile India Customer Care's response
      Hi Dinesh Ven Wyk, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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        umapathybus
        from Avinashi, Tamil Nadu
        Aug 11, 2018
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        Respected sir/madam

        This vivo mobile company had conducted a flash sale on the 7th to 9th of august 2018, where the company offers their flagship devices at a price of rs 1947,

        The company has done such a misleading sale just to get consumers details like email id, credit card details etc.

        This abruptly illegal, ill ethical act by vivo,
        By this way they lost their brand trust.

        Everytime their advertisement come in tv i hate to see. And tgeir cheating come infront.
        Please take the necessary actions against this company.

        Also i want to delete my account in vivo shop, delete my email id, delete my phone no and everything data stolen from me via their e commerce website.
        Thank you
        Sep 16, 2018
        Complaint marked as Resolved 
        Vivo Mobile India customer support has been notified about the posted complaint.
        Verified Support
        Aug 11, 2018
        Vivo Mobile India Customer Care's response
        Hi, we do understand your concern. Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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          sudharsansam
          from Chennai, Tamil Nadu
          Aug 11, 2018
          Resolved
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          Https://mshop.vivo.com/in/
          Vivo introduced carnival offer repect to independence india in rs 1947 their brand new mobiles for 3 days at 12:00 pm on (7, 8, 9) but, they didn't provide any mobile no one can get that offer...
          Many utubers provide illegal extention ideas.
          This vivo company use india's greedy and collect millions of information ex (Email, ph no, address)
          Ple take some action against this company otherwise it will followed by other organisation.
          +2 photos
          Sep 20, 2018
          Complaint marked as Resolved 
          Vivo Mobile India customer support has been notified about the posted complaint.
          Verified Support
          Aug 12, 2018
          Vivo Mobile India Customer Care's response
          Hi sudharsansam, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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            A
            Arun Mak
            from Tiruchengode, Tamil Nadu
            Aug 10, 2018
            Resolved
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            Website: WWW.VIVO.COM

            Past three days vivo ad about their flag ship mobiles for just 1947 but they don't give any of that phones to anyone ever i know and in internet, they made this scam to steal our data, what a cheap strategy they play with us? Because of them some extension arose to steal the datas of ours they made a hype of their add to steal data they have to be punished for this scam in our country, all these peaples are came and betray indians and our time, vivo must be punished with penalty for this crime they made and they should must say sorry to our people
            Sep 15, 2018
            Complaint marked as Resolved 
            Vivo Mobile India customer support has been notified about the posted complaint.
            Verified Support
            Aug 11, 2018
            Vivo Mobile India Customer Care's response
            Hi Arun Mak, we do understand your concern. Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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              Komal Vashishtha
              from Bengaluru, Karnataka
              Aug 10, 2018
              Resolved
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              Address: 110053
              Website: shop.vivo.com/in/sp/independence_day_sale?utm_source=HPS1&utm_medium=Independence_Sale_Notify&am

              This offer was really a big fake, i was able to add phones to my cart when clicked on checkout it redirected me to login, i was already logged in to my account but your system still asked me to login.

              Post that i'm not able to go past my login since it never let me logged in. Snapshots attached

              My cart was refreshed with their original price.
              +1 photos
              Sep 13, 2018
              Complaint marked as Resolved 
              Vivo Mobile India customer support has been notified about the posted complaint.
              Verified Support
              Aug 12, 2018
              Vivo Mobile India Customer Care's response
              Hi Komal Vashishtha, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
              Aug 13, 2018
              Updated by Komal Vashishtha
              Hi team it looks like you have not read my complaint correctly, this offer was a BIG FRAUD since no one has received the phones at mentioned price. Infact your system keeps on throwing error until 15 minutes. I'd suggest you to have a look at the original complaint it has all the snapshots enclosed.
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                Hariharanraja
                from Chennai, Tamil Nadu
                Aug 10, 2018
                Resolved
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                Address: 620008
                Website: Shop.vivo.com

                Fake sale vivo its not "flash sale" its "fake sale"get out from india vivo. Very cheap marketing on indians. Who are trying to buy in the carnival flash sale conducted on august 7th to 9th 2018. I need detailed report of this flash sale. Vivo has wasted many people time & work and they got our privacy data by sign up to their website. Its a total scam and they fooled ever indian who try to buy at flash sale.
                Sep 13, 2018
                Complaint marked as Resolved 
                Vivo Mobile India customer support has been notified about the posted complaint.
                Verified Support
                Aug 11, 2018
                Vivo Mobile India Customer Care's response
                Hi Hariharanraja, we do understand your concern. Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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                  Regan Stanislaus
                  from Neyyattinkara, Kerala
                  Aug 10, 2018
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                  Vivo mobile company was giving a flash sale on Aug 07 to 09 at the price of ₹1947. All the customers giving our own data (address, contact numbers, e-mail I'd, password) for a log in process & buying that mobile on that offer. But the issue is no one get that mobile phones on that offer & price. If got anyone he also got that mobile in actual price. So kindly punish them for this data scam and also a fake offer announcement. Thank you
                  Sep 13, 2018
                  Complaint marked as Resolved 
                  Vivo Mobile India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 10, 2018
                  Vivo Mobile India Customer Care's response
                  Hi Regan Stanislaus, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                  Why no new updates for fonts?
                  Need more new fonts
                  Vivo Mobile India Customer Care's response, Aug 10, 2018
                  Verified Support
                  Hi Soumya Sebastian, thank you for contacting Vivo India. You will get the notification on your smartphone automatically once update will be available for fonts and then you may upgrade it.
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                    C
                    Chintan G Modi
                    from Ahmedabad, Gujarat
                    Aug 10, 2018
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                    Address: Ahmedabad, Gujarat

                    It's been a long time since oreo android operating system came in the market.
                    But I (Vivo V5 Plus users) do not get oreo update.
                    For other Vivo devices coming in the market, all of those devices are coming with oreo android operating system.
                    i am also one of your customer and you should not forget us.
                    Consider this and give update of oreo android update for my Vivo V5 Plus.
                    Sep 16, 2018
                    Complaint marked as Resolved 
                    Vivo Mobile India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 10, 2018
                    Vivo Mobile India Customer Care's response
                    Hi Chintan G Modi, thank you for contacting Vivo India. For the upcoming upgraded android version, you will get the notification on your smartphone automatically and then you may upgrade the android version of your handset.
                    Aug 10, 2018
                    Updated by Chintan G Modi
                    Every time i called to VIVO customer care, the are saying the same thing since last 4 months.
                    and today also you are repeating the same thing.
                    Your action this this regards seen nil.
                    Aug 10, 2018
                    Updated by Chintan G Modi
                    Your action in this matter seems nil.
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                      Gowtham96
                      from Kumaralingam, Tamil Nadu
                      Aug 10, 2018
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                      Address: Tiruvarur, Tamil Nadu, 610001
                      Website: mshop.vivo.com

                      My name is Gowtham Mathiyalagan. I am from TamilNadu, India.

                      I came to know about the Freedom Carnival Sale by Vivo, a Chinese Company. It is an online shopping E-commerce website. In this sale, the company offers some mobile costs around Rs.48000 & Rs.22000 just only for Rs.1947/- The offer is introduced to celebrate the 72nd Independence Day in India. It is shame to our country that a Chinese company had cheat us by the name of Freedom carnival Sale which means to celebrate Our 72nd Independence day. The offers are valid only for 3 days. [from 7th August 2018 to 9th August 2018] The mobile models are Vivo nex and V9. I created an account in that site by the instructions provided. I think that it is a scam offer. And the company took my details such as E-mail ID, Address & Mobile number through online E-commerce website. I tried to buy the mobile but unfortunately I failed to buy that mobile. And I came to know that no one bought any product through the freedom carnival sale by Vivo India. The company doesn't offer anything to the consumers but they got our information. And I want to make a complaint on Vivo Mobile India. Please consider my complaints.
                      Sep 12, 2018
                      Complaint marked as Resolved 
                      Vivo Mobile India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 10, 2018
                      Vivo Mobile India Customer Care's response
                      Hi Gowtham96, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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                        V
                        vnky's wrld name
                        from Chennai, Tamil Nadu
                        Aug 10, 2018
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                        Address: 607801
                        Website: mshop.vivo.com/in/index.html

                        Vivo announced as freedom carnival sale as vivo nex & vivo v9 Mobile's for rs 1, 947. And headset for rs 72 ... And they told to register the vivo account.. but it was fully fake news. They stolen my Gmail account . They cheated us . so please take a Sevier action on vivo company. All over India non of them got this offer . They cheated and collected all mail & privacy information.
                        Sep 13, 2018
                        Complaint marked as Resolved 
                        Vivo Mobile India customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2018
                        Vivo Mobile India Customer Care's response
                        Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                        Sir, Mera Vivo V9 Mobile He. Mobile Liye Hua 1.5 Month Hi Hua He, Mene 3 Bar Mobile Service Center Me De Chuka Hu, Do Bar Software Upgrade Karvaya, Tisri Bar Bord Change Karke Diya To Bhi Mobile Hang or Hiating Ho Raha He Me Paresan Ho Chuka Hu Iss Mobile Se
                        Vivo Mobile India Customer Care's response, Aug 10, 2018
                        Verified Support
                        Hi DJ DESI VIGNESH, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
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                          Rajkumar Marimuthu
                          from Sivakasi, Tamil Nadu
                          Aug 10, 2018
                          Resolved
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                          Resolved

                          Website: Www.vivoestore.in

                          3 days before vivo mobile india announced vivo freedom carnival sale of their branded mobile at 1947 rs and vivo accessories for 72 rs on August 7, 8, and 9th after 12 pm..As the company already informed in their terms and conditions this is flash sale only for 10 mins but the company didn't tell how many numbers of their products for flash sale in their particular time..after these 3 days of time vivo india didn't disclose name of any winners...this is fake sale and this is cheap trick used by vivo india and many lakhs of Indian customers signed up in vivo e store..so by this this vivo india has taken customers email I'd, phone number and address by publishing fake advertisement in internet...
                          Sep 15, 2018
                          Complaint marked as Resolved 
                          Vivo Mobile India customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 10, 2018
                          Vivo Mobile India Customer Care's response
                          Hi Rajkumar Marimuthu, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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                            talent show
                            from Varanasi, Uttar Pradesh
                            Aug 10, 2018
                            Resolved
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                            Sir job bi net on start Krta hu y'all charge lgta hu mob heat hone lgta hai eske wajh se battery km Carla hai Aur sir mob new hai y71 6 /08/2018 ko liya gya hai bHut happy hour kr vivo liya tha but fell very bad with your vivo show working bi hai kiya kiya jy sir Kuch suggeste kre battery bi 15 hours only Carli hai Aur mob as MI and oppo se much better than your vivo
                            Sep 10, 2018
                            Complaint marked as Resolved 
                            Vivo Mobile India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 10, 2018
                            Vivo Mobile India Customer Care's response
                            Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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                              A
                              from Chennai, Tamil Nadu
                              Aug 10, 2018
                              Resolved
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                              Website: shop.vivo.com/in

                              Flash sales seems like a fraud - how the website is not working properly,

                              Automatically log out each time when i click the next button to check out.

                              As of now till this second - vivo not released who is the list of winner.

                              Unnecessarily wasting the public time and energy for nothing.

                              As per your tube video views - this is only for data collection nothing else.
                              Sep 14, 2018
                              Complaint marked as Resolved 
                              Vivo Mobile India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2018
                              Vivo Mobile India Customer Care's response
                              Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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                                S
                                Subhanil Ghosh
                                from Mugma, Jharkhand
                                Aug 9, 2018
                                Resolved
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                                Sir, With due respect I would like to inform you that from 7-9 Aug at 12pm Vivo launched flash sales in which they offers Vivo Nex &Vivo V9 at Rs-1947/- only.I tried my best to purchase a unit of Vivo Nex, but I couldn't​ do it because of huge traffic in server. I earnestly wanted a unit but failed.So I request you please pay attention on me and if it's possible then send me a unit of Vivo Nex at flash sale price. I am also ready to bear shipping charges.please do something.
                                +2 photos
                                Aug 13, 2018
                                Complaint marked as Resolved 
                                I am totally breakdown.Even a single time I am not able to login my account for placing the order during flash sale.Now with folding hands I earnestly request to send at least a unit of Vivo Next/Vivo V9 at flash price (1947/-).I am ready to bear all the shipping charges.Even I am ready to pay extra 1000/- for shipping cost.Please take my case a special one and send me a unit...I am going to provide all my details... Name: Subhanil Ghosh. Mobile No:8348191435. Email: [email protected]:-Sonamukhi Netaji Nagar, PO-Sonamukhi, Dist-Bankura, West Bengal...PIN:722207
                                Vivo Mobile India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 12, 2018
                                Vivo Mobile India Customer Care's response
                                Hi Subhanil Ghosh, this may be due to bad network connection or service timeout. we run contests and offers time to time with exciting prizes on our social media pages and e-store. Keep in touch with us.
                                Aug 13, 2018
                                Updated by Subhanil Ghosh
                                I am totally breakdown.Even a single time I am not able to login my account for placing the order during flash sale.Now with folding hands I earnestly request to send at least a unit of Vivo Next/Vivo V9 at flash price (1947/-).I am ready to bear all the shipping charges.Even I am ready to pay extra 1000/- for shipping cost.Please take my case a special one and send me a unit...I am going to provide all my details... Name: Subhanil Ghosh. Mobile No:[protected]. Email: [protected]@gmail.com...Address:-Sonamukhi Netaji Nagar, PO-Sonamukhi, Dist-Bankura, West Bengal...PIN:722207
                                I am not satisfied.I had huge excitement & expectations but Vivo just kills all my hopes.It should be known to Vivo that such type of flash sale may face crisis like that.They should plan and execute the whole thing in a proper way to avoid such crisis as much as possible.I am totally breakdown...
                                Vivo Mobile India Customer Care's response, Aug 13, 2018
                                Verified Support
                                Hi Subhanil Ghosh, we do understand your concern. The freedom carnival offer is over now. However, we run contests and offers time to time with exciting prizes on our social media pages and e-store. Stay tuned with us for further updates.
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                                  Rajkumar77088
                                  from Kunnamangalam, Kerala
                                  Aug 9, 2018
                                  Resolved
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                                  Website: shop.vivo.in

                                  I have created an account and waited eagerly for the vivo nex mobile for sale at 11:58PM. The sale started at 11:58 PM . I have added the mobile to my cart. When i've gone to checkout the showed the orginal price rupees 44, 999 instead of offer price 1947.

                                  I am greatly frustrated and disappointed . We have to punish such a ### those were doing fraudulent activities like this company in the name of make in "INDIA" products

                                  "Jai Hind"
                                  +1 photos
                                  Sep 13, 2018
                                  Complaint marked as Resolved 
                                  Vivo Mobile India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 12, 2018
                                  Vivo Mobile India Customer Care's response
                                  Hi Rajkumar77088, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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                                    Siddarthpoonacha
                                    from Bengaluru, Karnataka
                                    Aug 9, 2018
                                    Resolved
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                                    Resolved

                                    Respected sir/madam
                                    This company had conducted a flash sale on the 7th, 8th, and 9th of august 2018, wherein the company offers their flagship devices at a price of rs 1947, in this sale no matter how much people try, they were unable to buy the phones at that pricing.
                                    The company has done such a misleading sale just to get consumers details like email id, credit card details etc.
                                    Please take the necessary actions
                                    Thank you
                                    Sep 21, 2018
                                    Complaint marked as Resolved 
                                    Vivo Mobile India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 10, 2018
                                    Vivo Mobile India Customer Care's response
                                    Hi Siddarthpoonacha, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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                                      R
                                      Rahulpal250
                                      from Wazirganj, Uttar Pradesh
                                      Aug 9, 2018
                                      Resolved
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                                      Resolved

                                      Address: 122003
                                      Website: www.vivo.co.in

                                      Fake flash sale making fool of people. I had successfully added mobile on my cart
                                      And i was on my way to checkout but at that tym suddenly they sign outed my account i had made a vedio if that for proof and when i want to re sign in .
                                      i couldnt after sale is over they make me to sign in and now i have a product in my cart but at higher price. This happen to me all the tym and to my friend also.
                                      This is not a problem you automatically set your website to a mode when a person succesfully added a phone in his cart his is sign outed automatically so that he cannot place order.
                                      We were all freind sitting together and happens to all of those who successfully added it . And those who were nt able to add they are still signed it.
                                      I have made a vedio for proof that it is a game.
                                      Right now i m uploading a shorter vedio just for showing my proof. And now your service care reponse is so weird they are just hell.
                                      Earlier they were say 2 more day left try once more . Then they were saying 1 more day left try again now they are not rplying at all.
                                      So you are fooling india people on the name of india freedom sale.!
                                      +3 photos
                                      +1 videos
                                      Sep 12, 2018
                                      Complaint marked as Resolved 
                                      Vivo Mobile India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 12, 2018
                                      Vivo Mobile India Customer Care's response
                                      Hi Rahulpal250, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                                      Aug 12, 2018
                                      Updated by Rahulpal250
                                      Do u think we have so much tym to waste. This is not satisfactory. This is all you have to say while people like we waste their 3 days on a sale. Which has no result.
                                      On 8 august your care was saying try again offer is valid for two more days.
                                      On 9 august your care was saying try one more day.
                                      And now you alsi sayung stay connected.
                                      I just want to have proper knowledge of what happen at that carnival offer proper answer i will stay connected for that first.
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                                        mkg_adv
                                        from Amritsar, Punjab
                                        Aug 9, 2018
                                        Resolved
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                                        Address: Mohali, Punjab, 140603

                                        Hello members,
                                        I logged (Username: [protected]@hotmail.com) in into my account prior to 11:30 i. E. Before 30 minutes prior to flash sale time and i never logged out till the flash sale. When the flash sale started at 12 pm i added to phones in my cart @ rs.1947/- i. E. Vivo nex and vivo v9 and thereafter i proceeded for next page so that to complete the purchase but when i clicked on checkout button, then the server started asking logging again or when i tried to logged in again then it says server error and till 12:10 minutes, the cart shows both products but i could not able to logged in again and then the time lapses.

                                        My complaint firstly is that why i was logged out by the server when i not logged out own my on and why the vivo store website does not allowing me to logged in, when the other pages of online store are opening, as such all these depicts that the vivo is just increasing their products trp and nothing else.

                                        This action of the vivo mobile india is disgraceful and requires to be by taking appropriate legal action in accordance with law for such deceptive and fake flash sales.

                                        Posted by
                                        Munish kumar garg
                                        Advocate
                                        Ph: [protected]
                                        Sep 11, 2018
                                        Complaint marked as Resolved 
                                        Vivo Mobile India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 10, 2018
                                        Vivo Mobile India Customer Care's response
                                        Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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