Claimed

Vivo Mobile India Complaints & Reviews

4.1
Updated: May 16, 2025
Complaints 1045
Resolved
806
Unresolved
239
Contacts

File a complaint to Vivo Mobile India

Having problems with Vivo Mobile India?

File a complaint and get it resolved by Vivo Mobile India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Vivo Mobile India reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kallathiyan Smart
from Coimbatore, Tamil Nadu
Aug 12, 2018
Resolved
Report
Copy
Resolved

Website: shop.vivo.com/in

As vivo company has announced a flash sale.in which their latest mobile will be sale for rs.1947. I have believed that sale and do further procedure to buy the mobile. But when it time for sale the account in vivo automatically signed out. Still i able to add the mobile to the cart, but it requires signing in, but it doesn't happen. When the sales got over my account get signed in.
From this their stealing my information like mobile number, house address, email address.
Please take neccesary action to this fake sales and stop them from stealing our information.
+1 photos
Sep 13, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
Vivo Mobile India Customer Care's response
Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
Oct 26, 2020
Updated by Kallathiyan Smart
Dear Vivo Mobile India Customer Care,
I think, My complaint is not clear. Anyways I'm here to explain it. I'm not miss the carnival offer/your blah blah offer. I'm present in the carnival offers the entire time from its start. My complaint is that during the release of the phone/offers your webpage logged out my account automatically and when I'm about to purchase the mobile, it got signed out.
You're making false offers and making the people dumb.
I request you to not make fool out of the people using their financial status
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jitesh Manchanda
    from Mundi, Madhya Pradesh
    Aug 11, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: Bhopal, Madhya Pradesh, 462001

    Vivo is the worst company they organized a fake sale indias coustemer should not buy vivo brand mobile beacuse company is fake... I have very fast internet speed but sale mobile cannt booked coustemer are cheted
    They waste tym to buy vivo phone at sale... Vivo should give phone to coustmer who are registered for phone at tym of sale... Vivo worst brand... Cannt buy by indians
    +1 photos
    Sep 12, 2018
    Complaint marked as Resolved 
    Vivo Mobile India customer support has been notified about the posted complaint.
    Verified Support
    Aug 12, 2018
    Vivo Mobile India Customer Care's response
    Hi Jitesh Manchanda, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
    I dont wait for another fake canrnivall..nd offers..i have waste 3 days on this offer...you waste our tym for fake carnival...you should give mobile to coustemers who register for these fake salee offer...company image is down after organise a fake sale...company is worst
    ..no person can buy product of vivo
    Vivo Mobile India Customer Care's response, Aug 12, 2018
    Verified Support
    Hi Jitesh Manchanda, the freedom carnival offer is now over however, we always surprise our customers with exciting offers and deals. Stay tuned on our e-store page www.shop.vivo.com/in
    How should i wait for next offer i was wasted 3 days in these fake offer everyday at 12 i booked for sale mobile phobe but could not booked beacause your sale is fake...i can complain about your brand nd fake oraganisez carnival sale which cheted coustemers
    Vivo Mobile India Customer Care's response, Aug 13, 2018
    Verified Support
    Hi Jitesh Manchanda, we do understand your concern. The freedom carnival offer is over now. However, we run contests and offers time to time with exciting prizes on our social media pages and e-store. Stay tuned with us for further updates.
    Today is vivo freedom sale. I want to buy vivo v9 at 1947 but when I open the web site it is dose not lord, every time flied,
    I use Jio, Airtel, my WiFi . every time flied why ? Why vivo create a fake giveaway ?
    I also complaint about this in police.
    Vivo Mobile India Customer Care's response, Aug 13, 2018
    Verified Support
    Hi DEVJIT MANDAL, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      umarfashionbro
      from Chennai, Tamil Nadu
      Aug 11, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: 600042
      Website: shop.vivo.com/in

      Vivo company organised a fake freedom carnival from 7th to 9th of aug 2018 in india.
      & collected all indians shipping address & mobile no & bank details
      I am using high speed internet but i cant enter the site
      And more over waste of time.
      India is a respected country in the world, vivo should not use indians freedom as a tool for your sales.
      1. Company should provide winners list & contact
      2. How many mobile vivo saled in this carnival.
      3. Vivo should ask forgive to indians
      Sep 12, 2018
      Complaint marked as Resolved 
      Vivo Mobile India customer support has been notified about the posted complaint.
      Verified Support
      Aug 11, 2018
      Vivo Mobile India Customer Care's response
      Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
      Today on a flash sale I got a product Vivo nex. I have added to cart. The product was added when I tried to checkout my I'd was logged out and locked..
      Kindly check this issue and resolve it asap..
      Mail- [protected]@gmail.com

      https://twitter.com/BhageriaPriyank/status/[protected]

      fake freedom carnival - Comment #3182331 - Image #0
      Vivo Mobile India Customer Care's response, Aug 13, 2018
      Verified Support
      Hi Priyank_bhageria, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dinesh Ven Wyk
        from Kadayanallur, Tamil Nadu
        Aug 11, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: 631102
        Website: Vivo e store

        Vivo own website is freedom cornivel offer at the vivo nex mobile is at the rate of rs:1947 only at 12pm
        And vivo v9 mobile is rs:1947 at 12pm
        Vivo ear phones are just 72 rupees only
        But how many mobile are giving to customer not displayed but sale is open in only for vivo e-store website only..
        No one will buy that mobile or accessories at the cornivel rate of items...
        But some body buy the rate at the time of 12pm is 1947 is not showing check out time but showing the rate of 44999 rupees
        Finally noticed one buy the just 1947 rupees at 12 pm
        +1 photos
        Sep 13, 2018
        Complaint marked as Resolved 
        Vivo Mobile India customer support has been notified about the posted complaint.
        Verified Support
        Aug 12, 2018
        Vivo Mobile India Customer Care's response
        Hi Dinesh Ven Wyk, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          umapathybus
          from Avinashi, Tamil Nadu
          Aug 11, 2018
          Resolved
          Report
          Copy
          Resolved

          Respected sir/madam

          This vivo mobile company had conducted a flash sale on the 7th to 9th of august 2018, where the company offers their flagship devices at a price of rs 1947,

          The company has done such a misleading sale just to get consumers details like email id, credit card details etc.

          This abruptly illegal, ill ethical act by vivo,
          By this way they lost their brand trust.

          Everytime their advertisement come in tv i hate to see. And tgeir cheating come infront.
          Please take the necessary actions against this company.

          Also i want to delete my account in vivo shop, delete my email id, delete my phone no and everything data stolen from me via their e commerce website.
          Thank you
          Sep 16, 2018
          Complaint marked as Resolved 
          Vivo Mobile India customer support has been notified about the posted complaint.
          Verified Support
          Aug 11, 2018
          Vivo Mobile India Customer Care's response
          Hi, we do understand your concern. Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sudharsansam
            from Chennai, Tamil Nadu
            Aug 11, 2018
            Resolved
            Report
            Copy
            Resolved

            Https://mshop.vivo.com/in/
            Vivo introduced carnival offer repect to independence india in rs 1947 their brand new mobiles for 3 days at 12:00 pm on (7, 8, 9) but, they didn't provide any mobile no one can get that offer...
            Many utubers provide illegal extention ideas.
            This vivo company use india's greedy and collect millions of information ex (Email, ph no, address)
            Ple take some action against this company otherwise it will followed by other organisation.
            +2 photos
            Sep 20, 2018
            Complaint marked as Resolved 
            Vivo Mobile India customer support has been notified about the posted complaint.
            Verified Support
            Aug 12, 2018
            Vivo Mobile India Customer Care's response
            Hi sudharsansam, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arun Mak
              from Tiruchengode, Tamil Nadu
              Aug 10, 2018
              Resolved
              Report
              Copy
              Resolved

              Website: WWW.VIVO.COM

              Past three days vivo ad about their flag ship mobiles for just 1947 but they don't give any of that phones to anyone ever i know and in internet, they made this scam to steal our data, what a cheap strategy they play with us? Because of them some extension arose to steal the datas of ours they made a hype of their add to steal data they have to be punished for this scam in our country, all these peaples are came and betray indians and our time, vivo must be punished with penalty for this crime they made and they should must say sorry to our people
              Sep 15, 2018
              Complaint marked as Resolved 
              Vivo Mobile India customer support has been notified about the posted complaint.
              Verified Support
              Aug 11, 2018
              Vivo Mobile India Customer Care's response
              Hi Arun Mak, we do understand your concern. Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Komal Vashishtha
                from Bengaluru, Karnataka
                Aug 10, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: 110053
                Website: shop.vivo.com/in/sp/independence_day_sale?utm_source=HPS1&utm_medium=Independence_Sale_Notify&am

                This offer was really a big fake, i was able to add phones to my cart when clicked on checkout it redirected me to login, i was already logged in to my account but your system still asked me to login.

                Post that i'm not able to go past my login since it never let me logged in. Snapshots attached

                My cart was refreshed with their original price.
                +1 photos
                Sep 13, 2018
                Complaint marked as Resolved 
                Vivo Mobile India customer support has been notified about the posted complaint.
                Verified Support
                Aug 12, 2018
                Vivo Mobile India Customer Care's response
                Hi Komal Vashishtha, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                Aug 13, 2018
                Updated by Komal Vashishtha
                Hi team it looks like you have not read my complaint correctly, this offer was a BIG FRAUD since no one has received the phones at mentioned price. Infact your system keeps on throwing error until 15 minutes. I'd suggest you to have a look at the original complaint it has all the snapshots enclosed.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hariharanraja
                  from Chennai, Tamil Nadu
                  Aug 10, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 620008
                  Website: Shop.vivo.com

                  Fake sale vivo its not "flash sale" its "fake sale"get out from india vivo. Very cheap marketing on indians. Who are trying to buy in the carnival flash sale conducted on august 7th to 9th 2018. I need detailed report of this flash sale. Vivo has wasted many people time & work and they got our privacy data by sign up to their website. Its a total scam and they fooled ever indian who try to buy at flash sale.
                  Sep 13, 2018
                  Complaint marked as Resolved 
                  Vivo Mobile India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 11, 2018
                  Vivo Mobile India Customer Care's response
                  Hi Hariharanraja, we do understand your concern. Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Regan Stanislaus
                    from Neyyattinkara, Kerala
                    Aug 10, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Vivo mobile company was giving a flash sale on Aug 07 to 09 at the price of ₹1947. All the customers giving our own data (address, contact numbers, e-mail I'd, password) for a log in process & buying that mobile on that offer. But the issue is no one get that mobile phones on that offer & price. If got anyone he also got that mobile in actual price. So kindly punish them for this data scam and also a fake offer announcement. Thank you
                    Sep 13, 2018
                    Complaint marked as Resolved 
                    Vivo Mobile India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 10, 2018
                    Vivo Mobile India Customer Care's response
                    Hi Regan Stanislaus, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                    Why no new updates for fonts?
                    Need more new fonts
                    Vivo Mobile India Customer Care's response, Aug 10, 2018
                    Verified Support
                    Hi Soumya Sebastian, thank you for contacting Vivo India. You will get the notification on your smartphone automatically once update will be available for fonts and then you may upgrade it.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chintan G Modi
                      from Ahmedabad, Gujarat
                      Aug 10, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ahmedabad, Gujarat

                      It's been a long time since oreo android operating system came in the market.
                      But I (Vivo V5 Plus users) do not get oreo update.
                      For other Vivo devices coming in the market, all of those devices are coming with oreo android operating system.
                      i am also one of your customer and you should not forget us.
                      Consider this and give update of oreo android update for my Vivo V5 Plus.
                      Sep 16, 2018
                      Complaint marked as Resolved 
                      Vivo Mobile India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 10, 2018
                      Vivo Mobile India Customer Care's response
                      Hi Chintan G Modi, thank you for contacting Vivo India. For the upcoming upgraded android version, you will get the notification on your smartphone automatically and then you may upgrade the android version of your handset.
                      Aug 10, 2018
                      Updated by Chintan G Modi
                      Every time i called to VIVO customer care, the are saying the same thing since last 4 months.
                      and today also you are repeating the same thing.
                      Your action this this regards seen nil.
                      Aug 10, 2018
                      Updated by Chintan G Modi
                      Your action in this matter seems nil.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gowtham96
                        from Kumaralingam, Tamil Nadu
                        Aug 10, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Tiruvarur, Tamil Nadu, 610001
                        Website: mshop.vivo.com

                        My name is Gowtham Mathiyalagan. I am from TamilNadu, India.

                        I came to know about the Freedom Carnival Sale by Vivo, a Chinese Company. It is an online shopping E-commerce website. In this sale, the company offers some mobile costs around Rs.48000 & Rs.22000 just only for Rs.1947/- The offer is introduced to celebrate the 72nd Independence Day in India. It is shame to our country that a Chinese company had cheat us by the name of Freedom carnival Sale which means to celebrate Our 72nd Independence day. The offers are valid only for 3 days. [from 7th August 2018 to 9th August 2018] The mobile models are Vivo nex and V9. I created an account in that site by the instructions provided. I think that it is a scam offer. And the company took my details such as E-mail ID, Address & Mobile number through online E-commerce website. I tried to buy the mobile but unfortunately I failed to buy that mobile. And I came to know that no one bought any product through the freedom carnival sale by Vivo India. The company doesn't offer anything to the consumers but they got our information. And I want to make a complaint on Vivo Mobile India. Please consider my complaints.
                        Sep 12, 2018
                        Complaint marked as Resolved 
                        Vivo Mobile India customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2018
                        Vivo Mobile India Customer Care's response
                        Hi Gowtham96, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vnky's wrld name
                          from Chennai, Tamil Nadu
                          Aug 10, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 607801
                          Website: mshop.vivo.com/in/index.html

                          Vivo announced as freedom carnival sale as vivo nex & vivo v9 Mobile's for rs 1, 947. And headset for rs 72 ... And they told to register the vivo account.. but it was fully fake news. They stolen my Gmail account . They cheated us . so please take a Sevier action on vivo company. All over India non of them got this offer . They cheated and collected all mail & privacy information.
                          Sep 13, 2018
                          Complaint marked as Resolved 
                          Vivo Mobile India customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 10, 2018
                          Vivo Mobile India Customer Care's response
                          Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                          Sir, Mera Vivo V9 Mobile He. Mobile Liye Hua 1.5 Month Hi Hua He, Mene 3 Bar Mobile Service Center Me De Chuka Hu, Do Bar Software Upgrade Karvaya, Tisri Bar Bord Change Karke Diya To Bhi Mobile Hang or Hiating Ho Raha He Me Paresan Ho Chuka Hu Iss Mobile Se
                          Vivo Mobile India Customer Care's response, Aug 10, 2018
                          Verified Support
                          Hi DJ DESI VIGNESH, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajkumar Marimuthu
                            from Sivakasi, Tamil Nadu
                            Aug 10, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Website: Www.vivoestore.in

                            3 days before vivo mobile india announced vivo freedom carnival sale of their branded mobile at 1947 rs and vivo accessories for 72 rs on August 7, 8, and 9th after 12 pm..As the company already informed in their terms and conditions this is flash sale only for 10 mins but the company didn't tell how many numbers of their products for flash sale in their particular time..after these 3 days of time vivo india didn't disclose name of any winners...this is fake sale and this is cheap trick used by vivo india and many lakhs of Indian customers signed up in vivo e store..so by this this vivo india has taken customers email I'd, phone number and address by publishing fake advertisement in internet...
                            Sep 15, 2018
                            Complaint marked as Resolved 
                            Vivo Mobile India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 10, 2018
                            Vivo Mobile India Customer Care's response
                            Hi Rajkumar Marimuthu, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              talent show
                              from Varanasi, Uttar Pradesh
                              Aug 10, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Sir job bi net on start Krta hu y'all charge lgta hu mob heat hone lgta hai eske wajh se battery km Carla hai Aur sir mob new hai y71 6 /08/2018 ko liya gya hai bHut happy hour kr vivo liya tha but fell very bad with your vivo show working bi hai kiya kiya jy sir Kuch suggeste kre battery bi 15 hours only Carli hai Aur mob as MI and oppo se much better than your vivo
                              Sep 10, 2018
                              Complaint marked as Resolved 
                              Vivo Mobile India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2018
                              Vivo Mobile India Customer Care's response
                              Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                from Chennai, Tamil Nadu
                                Aug 10, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Website: shop.vivo.com/in

                                Flash sales seems like a fraud - how the website is not working properly,

                                Automatically log out each time when i click the next button to check out.

                                As of now till this second - vivo not released who is the list of winner.

                                Unnecessarily wasting the public time and energy for nothing.

                                As per your tube video views - this is only for data collection nothing else.
                                Sep 14, 2018
                                Complaint marked as Resolved 
                                Vivo Mobile India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 10, 2018
                                Vivo Mobile India Customer Care's response
                                Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Subhanil Ghosh
                                  from Mugma, Jharkhand
                                  Aug 9, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Sir, With due respect I would like to inform you that from 7-9 Aug at 12pm Vivo launched flash sales in which they offers Vivo Nex &Vivo V9 at Rs-1947/- only.I tried my best to purchase a unit of Vivo Nex, but I couldn't​ do it because of huge traffic in server. I earnestly wanted a unit but failed.So I request you please pay attention on me and if it's possible then send me a unit of Vivo Nex at flash sale price. I am also ready to bear shipping charges.please do something.
                                  +2 photos
                                  Aug 13, 2018
                                  Complaint marked as Resolved 
                                  I am totally breakdown.Even a single time I am not able to login my account for placing the order during flash sale.Now with folding hands I earnestly request to send at least a unit of Vivo Next/Vivo V9 at flash price (1947/-).I am ready to bear all the shipping charges.Even I am ready to pay extra 1000/- for shipping cost.Please take my case a special one and send me a unit...I am going to provide all my details... Name: Subhanil Ghosh. Mobile No:8348191435. Email: [email protected]:-Sonamukhi Netaji Nagar, PO-Sonamukhi, Dist-Bankura, West Bengal...PIN:722207
                                  Vivo Mobile India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 12, 2018
                                  Vivo Mobile India Customer Care's response
                                  Hi Subhanil Ghosh, this may be due to bad network connection or service timeout. we run contests and offers time to time with exciting prizes on our social media pages and e-store. Keep in touch with us.
                                  Aug 13, 2018
                                  Updated by Subhanil Ghosh
                                  I am totally breakdown.Even a single time I am not able to login my account for placing the order during flash sale.Now with folding hands I earnestly request to send at least a unit of Vivo Next/Vivo V9 at flash price (1947/-).I am ready to bear all the shipping charges.Even I am ready to pay extra 1000/- for shipping cost.Please take my case a special one and send me a unit...I am going to provide all my details... Name: Subhanil Ghosh. Mobile No:[protected]. Email: [protected]@gmail.com...Address:-Sonamukhi Netaji Nagar, PO-Sonamukhi, Dist-Bankura, West Bengal...PIN:722207
                                  I am not satisfied.I had huge excitement & expectations but Vivo just kills all my hopes.It should be known to Vivo that such type of flash sale may face crisis like that.They should plan and execute the whole thing in a proper way to avoid such crisis as much as possible.I am totally breakdown...
                                  Vivo Mobile India Customer Care's response, Aug 13, 2018
                                  Verified Support
                                  Hi Subhanil Ghosh, we do understand your concern. The freedom carnival offer is over now. However, we run contests and offers time to time with exciting prizes on our social media pages and e-store. Stay tuned with us for further updates.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajkumar77088
                                    from Kunnamangalam, Kerala
                                    Aug 9, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Website: shop.vivo.in

                                    I have created an account and waited eagerly for the vivo nex mobile for sale at 11:58PM. The sale started at 11:58 PM . I have added the mobile to my cart. When i've gone to checkout the showed the orginal price rupees 44, 999 instead of offer price 1947.

                                    I am greatly frustrated and disappointed . We have to punish such a ### those were doing fraudulent activities like this company in the name of make in "INDIA" products

                                    "Jai Hind"
                                    +1 photos
                                    Sep 13, 2018
                                    Complaint marked as Resolved 
                                    Vivo Mobile India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 12, 2018
                                    Vivo Mobile India Customer Care's response
                                    Hi Rajkumar77088, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Siddarthpoonacha
                                      from Bengaluru, Karnataka
                                      Aug 9, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Respected sir/madam
                                      This company had conducted a flash sale on the 7th, 8th, and 9th of august 2018, wherein the company offers their flagship devices at a price of rs 1947, in this sale no matter how much people try, they were unable to buy the phones at that pricing.
                                      The company has done such a misleading sale just to get consumers details like email id, credit card details etc.
                                      Please take the necessary actions
                                      Thank you
                                      Sep 21, 2018
                                      Complaint marked as Resolved 
                                      Vivo Mobile India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 10, 2018
                                      Vivo Mobile India Customer Care's response
                                      Hi Siddarthpoonacha, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rahulpal250
                                        from Wazirganj, Uttar Pradesh
                                        Aug 9, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 122003
                                        Website: www.vivo.co.in

                                        Fake flash sale making fool of people. I had successfully added mobile on my cart
                                        And i was on my way to checkout but at that tym suddenly they sign outed my account i had made a vedio if that for proof and when i want to re sign in .
                                        i couldnt after sale is over they make me to sign in and now i have a product in my cart but at higher price. This happen to me all the tym and to my friend also.
                                        This is not a problem you automatically set your website to a mode when a person succesfully added a phone in his cart his is sign outed automatically so that he cannot place order.
                                        We were all freind sitting together and happens to all of those who successfully added it . And those who were nt able to add they are still signed it.
                                        I have made a vedio for proof that it is a game.
                                        Right now i m uploading a shorter vedio just for showing my proof. And now your service care reponse is so weird they are just hell.
                                        Earlier they were say 2 more day left try once more . Then they were saying 1 more day left try again now they are not rplying at all.
                                        So you are fooling india people on the name of india freedom sale.!
                                        +3 photos
                                        +1 videos
                                        Sep 12, 2018
                                        Complaint marked as Resolved 
                                        Vivo Mobile India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 12, 2018
                                        Vivo Mobile India Customer Care's response
                                        Hi Rahulpal250, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                                        Aug 12, 2018
                                        Updated by Rahulpal250
                                        Do u think we have so much tym to waste. This is not satisfactory. This is all you have to say while people like we waste their 3 days on a sale. Which has no result.
                                        On 8 august your care was saying try again offer is valid for two more days.
                                        On 9 august your care was saying try one more day.
                                        And now you alsi sayung stay connected.
                                        I just want to have proper knowledge of what happen at that carnival offer proper answer i will stay connected for that first.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit