Vivo Mobile India Complaints & Reviews

I recently bought vivo v3. I turned off app notification for instagram but automatically it turns on. Again and again it gets turned on and notification is seen on notification bar, eventhough I have blocked notifications from adminstrative list also it again and again appers. Can you please tell how can I save settings for turning notiffications permanently off?

Hi team
Iam vineet malhotra i bought vivo y 69 in feb 2018 because of the performance of Vivo handsets its been 5 months iam using ViVo Y 69
Its is not worthfull total waste of money because the moment i bought the phone after 20 Days i got a problem its start getting hang i thought its a common problem in Anroid but after that it gets more hang with saying System Ui is not responding then i switch off the phone and then only able use the handset i visited the place from where i bought the handset 6 times every time gentleman of Vivo says kindly delete pic and videos which is from whats app but one Question i always ask him what is the storage of Vivo y 69 answer is 32 Gb and lately he said go to service centre i visited vivo service centre on 16/7 my jobsheet no is :AINDL[protected] . They said there is a software problem i left my phone for 2 hrs at the service centre after that i started using my phone within next 2 hours i faced the same issue And i visited on 17/7 to vivo service centre at rohini sec 3 i reach there by 4:30 there was a lady named Babita she said time is 4:30 i will not give you token i request her i took half day from office because for phone and you said you come tommorow the way she told me it was very Rude i do not appreciate that .she is the representative of Vivo . Now iam Harrased By Vivo Y69 handset and in Future i will not buy and suggest any body to Buy Vivo because they have no values for the customer they keep on selling phones but after sales service is pathetic.

Vineet Malhotra
[protected], [protected]
Email : [protected]@gmail.com

Not getting notifications, even after enabling ‘Show Notification’

I have enabled show notifications
Refreshed the page also many times
But still I am not receiving any notifications
My phone vibrates on incoming notifications
But I can't see and notifications
I have to open all my apps one by one to see in which app notification has arrived

I bought Vivo V7 in March 2018

I am facing issue in call connectivity..Many time call disconnect between the call..

i raised this issue to Airtel First..i do all thing as they tell me even i replace the sim card with new one but problem not solved

even i also changed the sim card slot one to two

Mobile hanged also many time .. i really unhappy..kindly look in

I have purchased vivo v5 two months but now whenever someone is trying to call me the call is not connecting and as I am calling the all the outgoing calls are connecting but no incoming calls are connecting... Initially I thought that this will be a network issue bt when I inserted the same sim in another mobile there was no issues again for confirmation I checked with my handset and same issue occurred again I called customer care by thinking that there may be some network issue bt wasn't... As there is no network related issue. So kindly check this issue as it is too important to me

Regards,

sudhanva p kashyap

Hello sir
I am new retailer in amravati city, I have a started mobile shop in amravati mobile market, I own that shop your dealer in amravati not supported me in any thing, not branding support no promoter, he is that arogant that your team leader is not even visiting my shop for any kind of key points to be told to customer
Last month I sold 7 pieces including v9, y83 y71, y53i etc..they told me to purchase in cash I did that still they Are making fool of Mee..what to do now

A phone worth Rs 24K having notification issues is a very serious question to be asked to vivo. Also one should be thinking thrice before purchasing a vivo phone.
All required settings and reset of settings has been done. Still not receiving any notifications of any third party apps.
Foolish customer care executives repeats same thing again and again that we are really sorry for the same. Explains every step again and again. Then finally asks to visit service center.
A brand new phone worth 24k is asked for a visit to service center after 2 days of purchase.
This is a very critical issue Vivo India. Look into the matter else have to go to consumer forum and file a compliant.

I have purchased vivo v 9 just two months before and since day 1 its battery gets heat up while charging. Now, it has starting reducing very fast and does not even run for 5 hours.
I had this problem with samsung phone after using it for 2 years, so have bought vivo and this phone has started giving problem form first month!!!
Is this kind of phone you manufacture and make fool of your customers???
Please get my phone replaced with new phone!!!

I purchase mobile vivo v 9 on 29.04.2018, details are as under

Party : hiral patel
Model : vivo v 9 gold
Ref no : [protected]

Even i given complain over call in vivo customer care we not finding our phone location, kindly help us.

We purchase 5 mobile in our family from vivo company on this stage we expecting good offer for purchasing new mobile from the vivo

I got phone call from the Vivo Mobile India company. They told me that I won the Vivo v5 mobile handset on the basis of randomly chosen jio customers and they will send it by post and I can get it from there by paying 3500 Rs.
Later i paid 3500 Rs., but got nothing in the box. When I complained about it they told me that Box was exchanged with someone else and they will send me a device again. But they neither sent me a devise nor their phone is reachable anymore.
I even have the recording of calls.
I need help from Consumer Complaints to get the Device or the money back.

Vivo V9 is the best Vo-lte phone but there is one biggest problem that Vivo V9 doesn't support direct video calling, it needs the other video calling apps . Wherever other Vo-lte mobile phones like samsung J7 supports direct video calling from calling function. So please upgrade Vivo v9 phone and add the direct video calling facility in calling function.
Thanks

Mritunjay tiwari
India

Well it has been around 6 months, i have been using this phone and recently i have been experiencing this sudden annoying problem in this set i. E the videos and music doesn't play smoothly, it pauses all of a sudden and i have to resume it everytime also it has started to heat up, i am really unsatisfied with this product vivo 1610 kindly resolve this problem.

I bought vivo v7plus one year back since then the alarm is not working properly. I mean i have kept some tunes for my alarm but only vibration is coming. The songs or any tunes i have kept are not coming.

I have selected songs to my alarm so that i can wake up but those songs are not ringing during alarm only vibrations are coming.

Is any one facing the same issue?

Please fix this.

My vivo v9 which i bought around a month ago got overheated and when i touched it.. It burnt my fingers and left blisters on my fingers. I am afraid to use it as it may burn my ears too or may harm my body. Please let me know where to complain about it to get resolved. I want to know who is the responsible authority if any such thing happens. And also i want complete refund of the mobile purchased.

Dear concern,

This is reference to my visit to your service centre today morning regarding main screen hanging of vivo v9 purchased from mobile king vide invoice no: mg/5165/18-19 dtd 05.05.2018.

The issues has been clarified that main screen hanging/screen will go black completely/screen will open after that but icons will not respond for some seconds/screen will change to 2 slides and back to normal.
Camera not functioning/dial screen hanging/once incoming calls doesn't know who is calling (Screen will be black).

From 3rd day onwards this issue appeared think that may be software issue after that updated and re booted, still the same issue persisting.

Shared the video clips to service centres and concern teams of different types of hanging.

Now no one responding for emails and escalations as of now

Since it is a new one not interested in repair and return and requesting to replace the same without further delay.

I would plan to move legally regarding quality of product with high cost which you are getting from customers is not right...

Expecting a favorable reply in this regards.

Last year i have bought vivo v5 s on 21/5/2017 which suddenly bursted in very bad condition...
And now when i came to complain about it in service center after that they didn't inspected it and after some time they told internal parts were missing which is unnecessary escuses made by executive...
Sir pls make this as an important so that i would not take any further action...

Respected sir,
I m being continousely harraed by vivo service team. I m a employee of vivo brand and i am also a vivo smartphone user and since febuary i got some problems with my handset and everytime i visited service centre and their team specially their representative menka didnt behave well with me because i m a vivo employee and she said 'phle hum apna phone change karwayenge.
Still my handset in service centre and they didn't make me any call regarding my handset.
I m visited 4 times on
13th may
26th march
30th may
12th june

Whenever i shuffle songs on imusic it keeps going back to the first song and won't shuffle to another song. I tried many procedure to rectify it but it's the same outcome. Please help! I've seen that others has the same problem but a solution hasn't been made. Other music players are working fine but imusic has the best sound and that's why it's important to solve this issue

I have vivo y55s. I used it 5 months, then after 5 months its started heating soo much and because of heating the touch screen border color change to purple and its spread all over the screen. After several minutes its changes to normal. Then i contacted vivo service center near by me. But they said ur phone doesn't have any problem. So now i want to refund or replacement.

I have purchased vivo v9 mobile from vivo dealer before 2 month
And i protect vivo v9 with back cover
But with back cover protection there is lost of scratch on back side of vivo v9 mobile.
I want to change my back with under warranty mobile. So i request you to change my back side of vivo v9 or replace it with new mobile because it's a company fault