| Address: Jammu, Jammu and Kashmir, 181201 |
I am Taranjit Singh from Akhnoor (j&k)
I am using your Vivo y 69 phone from 27 Jan 2018
My complain is that this phone is connecting to my LCD TV but Data or folders is not opening at TV,
For the same Today
I visit to my retaier shop where I purchase this phone in Akhnoor
(Manni associates) Shop name,
Service boys of vivo your team is unable to slolve my problem, They ignore my Query,
Then i call customer care for the same, they are saying that Pls visit our service center at jammu for the same,
net day i visted the customer care center in jammu gandhi nagar, but he is also failed to solve my problem,
infact they add on my job sheet that phones software is updated by him, but no software is updated by service center, they are making fool of peoples,
i asked for the same, that guy say sir this is written by default by system???
vivo company is doing fraud with customers
At the time of phone purchase your vivo guy is saying that over service's is best than other phones,
Till date my problem is not solved yet
Pls solve my problem
Regards
Taranjit Singh
Mob no: [protected]
May 30, 2018
Complaint marked as Resolved
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2018
Vivo Mobile India Customer Care's response Hi Taranjit, we tried to contact you many times but the provided number was switched off. In order to assist you regarding your concern, please share your alternate contact number on our official mail id that is [protected]@vivoglobal.com
Verified Support
Apr 28, 2018
Vivo Mobile India Customer Care's response Hi Taranjit, we tried to contact you many times but there was no response from you.
My phone vivo v5s problem with the ear phone jace. I cant hear clearly through earphone but it was clear with out a ear phone. Problem is with the phone. It was happened once but i restarted the phone and it worked nice but its not working now.
Could you please let me know the solution.