Claimed

Vivo Mobile India Complaints & Reviews

4.1
Last updated Mar 29, 2024
Complaints 1040
Resolved
803
Unresolved
237
Quick Links
Statistics
Share
Contacts

File a complaint to Vivo Mobile India

Having problems with Vivo Mobile India?

File a complaint and get it resolved by Vivo Mobile India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vivo Mobile India
Customer Service Contacts

Vivo Mobile India Phone Numbers

Toll free
1800 102 3388
478
138

Vivo Mobile India Website

Vivo Mobile India Head Office Address

Plot No. 54, 3rd Floor, Delta Tower, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122003

Vivo Mobile India reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sameer000786
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo v7+ replacement

Address:New Delhi, Delhi, 110019

I bought this phone on 19 jan 2018 from vijay sales. I am not satisfied with the device and want replacemend or refund. The seller dosnt tell me any thing about this device and said that this is an owsm phone and blah blah. They dont told me that it is not full hd and having snapdragon 450 chipset. Please replace this device or refund my money. My mobile no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanny Shankaran
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

android update and contact problem

When is android update coming for vivo v5 (Present version-android 6) and in the contacts same cantacts are displaying several times and it's frustrating. I called the customer service and they said that i'll be informed when the update arrives but yet got no response from them. Please look into it so that i can use my phone in a updated and frustration free way.
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEENDAYAL SUMAN
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing my phone

Address:Kota, Rajasthan, 324007

Dear sir,

My phone is missing in my shop having imei no.[protected]. Hsn code no. 8517. 20/01/18. Please sir track my phone and informed me. The phone we purchase is on the emi. And the emi also not started yet. So, please sir track my phone and informed it to to me as soon as possible. If i can't get my phone, i will not pay the emi also....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
kunal_chauhan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo v7 contact synchronize problem

Address:Ahmedabad, Gujarat, 380015

I have recently buy vivo v7 mobile through amezone, but in this phone i have found some bugs in contact future if i have synchronize my google contact mobile automatically display single one number display in two ya three saved contact.in my google contact list total 1237 contact but in this phone total google contact shown some time 1484 and some time 1619 contact, please check issue with your technical team...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deldan Kunzes Angmo
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10 month old mobile is not charging

Address:Ghaziabad, Uttar Pradesh, 201034

I brought a vivo 51yl last year in march. It worked well for about 4 months. But suddenly one fine day something goes wrong with the jack and it stops charging. I have to twist the charger and then charge it everyday. It is very problematic and also very disappointing that a product which is not even a year old doesn't work. I need you to make it functional or replace the handset...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PrabhatPatel1995
from Madhoganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

contact no. delete and contact no. transfer other person

Address:Varanasi, Uttar Pradesh, 221005
Website:[email protected]

Hello, i am buy vivi v 5, but is mobileme bahut badi falut hai, mere mobile me jo bhi no. Save karta hu, wo delete ho jata hai automatic or or kisi other person ke second no. Me save ho jata hai, jab se ye mobile liya hu tab se problam hai, vivo v5 use krane wale other person se is bare me pata kiya to pata chala unke bhi mobile me ye problam hai, iska koi soloution batiye...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harika Sagar
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone was stolen

Address:530008

Hi
When i was travelling in train my mobile got stolen but i didn't remember one i number i was in another location, my bill was there at home, i will go back after3 days i was tracking my phone through google services it is still in moving. How can i get my phone back please help me out. I lost on[protected]. And it is vivo y53 (1606). I was blocked my numbers sue to theft. My mobile numbers are [protected], [protected].
To...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srithar Raaj
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo v7 plus mobile problem

Address:600021

I'll buy vivo v7 plus date :4.1.18 eve i'll take the home after checking display problem i'm shocked the i will inform the mobile showroom owner he's askingcome tomorrow i'll change it another mobile. Today i'm going the showroom he's not responce he say you to the service centre.
I'm so upset. Plz help me vivo india
I want replacement new phone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Sushil Shandilya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile setting

I can't doing change my lock or screen password. The screen password is getting wrong when i want to reset phone.in imanager privacy password is written that it is wrong and reterive password also wrong.in setting there is no option to change screen lock or password. Main problem is that password getting wrong of screen and not changing, no options to change.
Plz take action fast to solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shîvã Prãbhâs SV
from Rayachoti, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

camera & battery fault

Address:Hyderabad, Andhra Pradesh, 500053

Hello sir
I'm using this my vivo v5 from jan-2016, first 3 months mobile was working good after 3 months started problems, especially camera problem and also batter fault the batter is discharging too fast and the camer, the picture quality is too bad, it's totally getting blur images and in night, the picture quality is too worst,
The picture is getting like a 2mp camera, it's totally blur & no sharpness, the image quality...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aryan Sanu Bhai
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

selfie camera problem

Address:South Sikkim, Sikkim, 737126

Hello, i have bought vivo 7+ in october. I was greatly impressed of its looks and especially selfie shots. It captured selfies flawlessly as if edited in photoshop. But this function turned out to be epemeral. Now the front camera is not functioning as it used to capture earlier. Though i lodged complaint regarding this issue at the centre where i bought it from, is not fixed. Pictures not it captures are obscure and dirty. Kindly help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Advik.st
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour and dissatisfaction of quality of product

Address:226012

I reach your seller this evening to register my dissatisfaction about v7+ and poor quality of screen gaurd provided as freebies 15 days ago when i purchased this phone your seller immediately started an agrument and when i protested that they you fooling customer. Owner of the showroom told me they only fool customer while selling vivo. I was also promised a cover which was never fulfilled by this merchant till date.

This as...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
M
mukesh sahni
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone lost

Address:New Delhi, Delhi

Menuhomehomefaqfaqpaper iconsubmit a complaintsearch
Question iconquestions

Search
Search
Sign insign in
© 2016 consumer complaints forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

https://www.consumercomplaints.indelhi policedelhi police — tracking the stolen phone
Delhi police — tracking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

otp and notifications not receiving

Address:Ludhiana, Punjab, 141421

I am not finding any kind of otp/sms in vivo v7+ and i have many times contract with cc with they are not taking seriously. This issue am facing from nov-17 onwards when i purchased this hand set.
This is a worst hand set i purchased in 21, 000. But it is waste of money. Pls don't but such stupid phones.

If some having same issue pls help me.

Thanks.....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vidyullatha Vidyu
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo mobile handset problem, as you can see the screen record pls

Address:520003

I bought this phone 2weeks back. From the date of purchase im not getting any signal when the phone is locked. When i unlock the phone it gets the signal back to normal, it even displays* no sim card also when locked. I am missing many messages and calls from the poeple.. I went to service center they did software but not solved the problem.. Please solve my problem i broughy this phone due to good reputation of vivo company only... I hope...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kazaan Sayyed
from Khopoli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo y69

Address:400612

Hi team, my name is tarique sayed i bought a vivo y69 a month ago and i regret my decision of buying vivo i should have gone for samsung or oppo. I bought this phone for camera and music as you have a tag line as camera and music but that was the biggest mistake i have ever done that i trusted vivo. This phone has problem with everything its totally scrap it stop responding it has problem with system ui, log system, touch stops responding...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhimanyurai1986
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against vivo, service center aligarh u. p. - job sheet ainup0114171200077

Address:Aligarh, Uttar Pradesh, 202001
Website:www.vivo.co.in

Hi,

My vivo v3 phone got damaged in water, i approached vivo service center at aligarh dated 29.11.2017 along with bill/invoice of purchase (Bill enclosed with mail). (Bill clearly indicates date of purchase as 25.07.2016 along with imei nos)

Representative informed me that complete estimate regarding repair would be informed to you within 2-3 days after complete chekup of phone. No jobsheet was provided to...
+3 photos
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
N
navneet padma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product hanging issue starting 1 week when i purchased

Address:Sangli, Maharashtra, 413005

Hi my name navneet and i'm from solapur
I have purchased mobile v7+ launch date, after 15days my phone some hanging
Some problem in starting my contacts not showing in fast when i click contacts my contacts show in 30sec, when i go service center, service center person says it's new update coming take all backup data and give us will update, am given mobile at time not any backup given, 30-oct 2017 service center person given...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
P
Prithvi Tambe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

can't transfer/move apps to sd card

Hi, i am using vivo y55l and recently i buy 16 gb external sd card to transfer/move big apps/games to free some space in internal storage, but there is no option to move apps to sd card or to choose default write disk or to convert external storage in internal storage (Adoptive storage).
This is an important feature that is available in almost every other devices which you should enable to make customer experience even better.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
GoogieHost
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sold vivo v7 plus with 30 days money back guarantee

Address:Lucknow, Uttar Pradesh, 226010
Website:vivo.co.in

I bought this phone in lucknow for rs21500 from modern mobile gomti nagar, sales executive really played well and sold me this phone smartly without informing that it doesn't have full hd display, and music quality is not pleasant at all. Its been 15 days now and not satisfied with the device music quality maybe i was using iphone 5s previously but i didn't expect such worst sound, display and processor quality.

Processor is...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy