[Resolved] Vivo Mobile India — v9 scratches in back panel of my phone just 3 months used still its a company default and it is evn protected with back cover still ther

Rahil20

from Bengaluru, Karnataka

Address:

Udupi, Karnataka, 574106

Hello. I have purchased new vivo v9 black colour mobile 3 months back and even i using with back cover still there are alot of scraches in my phone back pannel its compeletely company default and i want to replace my phone.. The scraches been Spreading overall my back cover automaticlly and its not the actual scrach it is like water mark in the back pannel which is going to spoil my Phones back pannel soon please help me

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Jan 28, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

Vivo Mobile India Customer Care's response Hi Rahil20, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

Pari Obeoi

from Amreli, Gujarat

I Manager > Space management can't work...

Launch new version soon... Please...
Do something...

Vivo Mobile India Customer Care's response, Dec 27, 2018

Verified Support

Hi Pari Obeoi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Shuaib SaHib

from Baraut, Uttar Pradesh

Plz contact me [protected]
My phone vivo v9 pro has been complen networking problem

Vivo Mobile India Customer Care's response, Dec 28, 2018

Verified Support

Hi Shuaib SaHib, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.

Dixitrajiv

from Karanja, Maharashtra

Rajiv dixit
My phone is lost/stolen.
Area-bhende layout-440022
Date-31/12/2018
Iemi 1- [protected]
Iemi 2- [protected]
Model - vivo y71

Vivo Mobile India Customer Care's response, Jan 4, 2019

Verified Support

Hi Dixitrajiv, sorry to hear this. Kindly visit nearest police station and file an FIR.

Monu Vaishnav Msd

from Ambala, Haryana

I'm trying to contact many times to service centre but they did not receive single call.
I'm a Army Person and my earphone didn't work properly.
I purchased earphone from servise centre 4 months ego. And I lost my bill. So can you please change my earphone.

thank you

Vivo Mobile India Customer Care's response, Jan 11, 2019

Verified Support

Hi Monu Vaishnav Msd, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]