Vodafone — Illegal balance deduction against 'vodafone gang of friends' | |||||
Vodafone deducted Rs50 against activation of "Vodafone gang of friends". I never requested for any service like this. Vodafone did this for the first time in my account, I always I thought Vodafone never does these type of cheap business but...same it is. I want my balance refund back to me account. Was this information helpful? | |||||
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Vodafone India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
This had happened to me as well last night. Request to take necessary steps to resolve this issue.
Reply
Hi Sweta,
Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Prznfl
Regards,
Vodafone India
Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Prznfl
Regards,
Vodafone India
This (Gang of Friends) is a and cheated service by vodafone, Pls answer my question,
1. Do you think in an advanced modern world can any one/service can deduct any charge without considering/requesting from the customer by just opening their website/link????
2. If it is how they can charge/debit any or particular amount from their phone balance nether than their data balance.
3. After discussed with vodafone customer I understood no connection/relation between vodafone vs gang of friends website, then why/how those ----- people are debiting activation charge from the customer phone balance, what authority they have, who gives the license for these activities
Now I come to my issues,
1. On 05/Mar/16 I had a message related to the activation of GOF (Gang of Friends) and Rs.5/- has been debited from my phone balance account.
2. I connected to the customer care and i understood those complete action and cheating was done by vodafone itself and not by others, my amount & service have been returned & deactivated but am not understanding what service is this????? When a well educated person like me should give 3 calls to the customer care & complete argument & after understanding this service & spending more time & lost my self respect to deactivate/refund the amount, what normal people can do???????????
3. If you are not ready to close/ fine tune this service my next complaint will be registered to TRAI.
I requested your customer to registered my complaint, She agreed & suppose to send me a complaint number but I did not received any confirmation and she deliberately avoided my complaint.
Note: I need result on this otherwise I take this issue to the next level.
Thanks
Venkateswaran.S
[protected]
1. Do you think in an advanced modern world can any one/service can deduct any charge without considering/requesting from the customer by just opening their website/link????
2. If it is how they can charge/debit any or particular amount from their phone balance nether than their data balance.
3. After discussed with vodafone customer I understood no connection/relation between vodafone vs gang of friends website, then why/how those ----- people are debiting activation charge from the customer phone balance, what authority they have, who gives the license for these activities
Now I come to my issues,
1. On 05/Mar/16 I had a message related to the activation of GOF (Gang of Friends) and Rs.5/- has been debited from my phone balance account.
2. I connected to the customer care and i understood those complete action and cheating was done by vodafone itself and not by others, my amount & service have been returned & deactivated but am not understanding what service is this????? When a well educated person like me should give 3 calls to the customer care & complete argument & after understanding this service & spending more time & lost my self respect to deactivate/refund the amount, what normal people can do???????????
3. If you are not ready to close/ fine tune this service my next complaint will be registered to TRAI.
I requested your customer to registered my complaint, She agreed & suppose to send me a complaint number but I did not received any confirmation and she deliberately avoided my complaint.
Note: I need result on this otherwise I take this issue to the next level.
Thanks
Venkateswaran.S
[protected]
Deactivate Gang of friends
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