Vodafone India Complaints & Reviews

On 27 sept I asked for a new no and a fresh sim for my old no on which I asked for a data plan . Mgr Richa who attended to me filled in an incomplete form for which I suffered as this was for an ecs transfer . After sorting the matter I get a bill for 1375 as she has given a data plan for 650 and not 150 as requested by me . As it was an ecs transfer I did not pay and I was being repeatedly called by the call centre Eventually I had to go and pay cash and the calls have not ceased and now I receive a bill for 1500 / . I am a retired person and had requested Richa to bring the bill down Vodafone should withdraw the badges " happy to help " the youngsters there are shameless and far from helpful in a matter of month I have run 4 times for no fault of mine and harassed by disconnecting my phone I will be compelled to go to the consumer forum if you don't sort the matter

Dear Sir/Madam

I have taken Vodafone postpaid connection no [protected] which was disconnected on 3-10-15 due to negative address verification, so i sent mail to company on 5-10-15 to disconnect the connection & they told me that it will be disconnected & now they are sending bills & telling that it was restored on 15-10-15 which was not intimated to me.

When i am telling customer care to lodge complain they are saying that you need to mail this matter to company & i have to pay the bill.

I have been charged for 905mb use (for the 18th to 21oct) that I newer used. I had an active plan for internet. and any way I didn't used 905mb in 3days. I have all the proves msg and bill also. I did call and complain in vodafone 3 times but theres no feedback. this happens in every 4months repeatedly.

Actual Bill period Charged:[protected] to[protected] Bill period mentioned in itemized Bill:[protected] to[protected] Actual Bill Amount: 3485.32 Every Call/Message during the period 1st September, 2015 to 30th September, 2015 has been charged double times when checked in Itemized bill. When called their customer care nos.: 198 &199 for two days 26th & 27th October, 2015, received no help as every time I called they responded saying system is slow or servers are down and they asked me to drop a mail and raise a complaint with their nodal office. When I dropped a mail to their nodal office at email id: nodal.[protected]@vodafone.com (Mail conversation Attached), they responded back saying there was no discrepancy in the charges and they were as per the consumption. I then called their nodal office at contact given: [protected], to point out the "discrepancy" where they had charged me twice for every call/message incoming & outgoing & roaming, they said they had a problem on their side. When questioned why was I replied saying there is no discrepancy, the only response I received was, "We are not aware, we will forward this to the next department." They mentioned they will check with their systems and get back in some time but even after an hour did not receive a call back. So I called them and asked again what was the status and they replied "We are still checking." The due date was 1st November 2015, and yet they were not able to provide a solution However, they stopped my outgoing calls and internet connection. When I called and shouted at them for doing so, the operator on the other end very cooly replied, your services will restart in 4 hours. 4 hours??? for a mistake on Vodafone's end? Why do I suffer? I had ported my Number from Airtel to Vodafone for convenient charges services, and now I highly regret it. The worst part was there was a glitch in their generated bill and they replied back say "No Discrepancy". That is how the complaints are resolved.

Dear Sir/ Madam,

I am receiving vulgar messages, Pictures and bad videos form +91 [protected] on whatsapp, his whatsapp name was Aby Mathew. I have requested that Person to not to send me that types of Messages. But he didn't stop the activity. I have blocked him on Whatsapp and later he starts sending messages through facebook account. I have got a call from him from [protected] Please help.

I am using vodafone mobile network.My no is [protected]. I usually used to recharge my net with 300mb. I recharge on 19th oct with 147rs for 375 mb which finished on 24th oct to 34 mb and same day i recharge with 255 rs for 1 gb, i got message that i got 1058 .55 mb which is valid till 20th nov . but i got message on 29th oct that i have reached 50% of the internet pack and balance i have 183.35 mb .
I call to customer care and i lodged complaint (complaint no -[protected])on 29th oct, they told they reply to me by 31st oct but they didnt call me and so i called 31st oct and again they gave me 24 hr time to response but they again didnt call me. I called today 9am to customer care and they are telling that i have used all my data and they have closed that complaint on 31st oct after they called me . but they didnt message or called me . I asked about detailed of my used data but they couldnt provide.
when i checked on my mob its showing 375 mb plan activated and i told them then they are telling its error and they refused to give my remaining balance .

183 mb is 50% of 375 mb not 1058 mb that means they have not given me 1gb .
so kindly help me to get my remaing balanc

Hi I recently recharged with 3G data for 101 rupees on 13-Oct-15. They offered me 500MB insteed of 300MB data for 28 days with this recharge. On 28-oct I recived a message that I have utilized 50% of the data of 500MB. On the same day got a message that I have utilized 90% of the data. I checked with customer care for the same and they were not ready to explain about how it suddenly changed the % from 50 to 90. When I checked the total data has changed from 500MB to 300MB. I tried to explain this to customer care executive, they were not ready to listen my complaint.

Id. [protected] is the Id o[censored]r tatasky, I had recharged monthly subscription on mon that is today[protected] for which due date was sat[protected] . After recharge I am not able to view as I was getting recharge message .when called to ur helpline Ms Yashwini gave a rude ans saying u can go and complaint where ever u want and disconnected the call

Hello Vodafone Team, My mobile # [protected] I want to convert my Corporate connection to personal Number. I submitted my documents to vodafone along with my company provided NOC The vodafone store is demanding for a separete NOC doc to be sealed by my ex-employer. I faced a lot of issues to get the current letter and now the Vodafone is demanding for another document. I spoke and had numerous conversations with vodafone customer...

I had recharged my vodafone number [protected] with 497 rupees . It is a 3g recharge but they are not providing me 3G service. When i made a call to customer service they told me that there is no 3G coverage in my area but i used it before in my area

I want to port my sim form vodafone to idea. I was doing msg. on 1900 for port my number from vodafone to other service which i required to at time of portable . but i don't get rply with portability number from vodafone. the no.i want to portable [protected]. date i was messaged 30 oct 2015

This is to inform you that a mobile tower is insttaling by indus tower limited (Contractor) in the residential area of Ramanagar Colony ward No. 6 P.O. Nohar Dist. Hanumangarh (Rajasthan) near my house and space between tower and house noly 2-3 feet. As you know the radiation of mobile tower are very harmful for human health. you are requested to look into the matter and do the needful in this regard. An early action in this matter...

Sir I was recharge my [protected]with 225 At 31/10/2015.But I can't get benifit for this recharge Your customercare not give respond what can I do plz help me I had Porat my number from bsnl to vodafone .but I got very poor network service . Name : vineet chaudhary Altr no:[protected]

Dear sir/madam Purchase done by others from my debit card no.[protected] in (1) purchase Worth rs 5000 on POS 22317740at VODAFONE-BILLDESK/MUMBAI txn#[protected] please refund this transection in my account other wise I will take Court of laws action. Your faithfully padma bhati a/c no. [protected] Mob.no.[protected] please refund my money

Sir, kindly see the net no. [protected] in allahabad u.p. from sri sai trade communication matiyara road, near railway dat ka put, allapur, allhabad. u.p. Mr. Lal babu no is [protected] and [protected]. he said Rs. 499 plan of 3G data 2gb and 2G data unlimited 30 days but dated[protected] activate i receive the 2g data and no workd peroperly. i am call to cumtomer care and Ms astha nigum no. [protected] on[protected] not sortout my problems. Lal babu is said after 15th november your are receive after one bill raised 3G data and 2g unlimited you are wait. my question is why misteked and why i payment for this bill and i am waiting for 16 days and i am paid Rs. 250 for sim and activiation charges. he said this money is security money, before pay he said rs. 250 is adjested in first bill. please sortout my probles otherwise i am not payment any bill etc. thanking you rakesh lal 476/99-B/6, Dalel ka pura, Allapur, Allahabad-200116 (U.P.) Mob. [protected]

Sir, I got call from [protected] at 10:19 am dated 31-10-15, he asked my ATM card number and ATM Security number, than i will call back him to know who is he, he called me from Bihar Vodafone connection, Sir i would like to complaint such type of call because they try to make innocent people fool, so i am requesting you to please investigate this number and action so that this type of crime should not happen to Innocent people, i am aware of being Indian citizen, its up to u to take action or not against above said No.

Thanking You
Davinder Singh
[protected]

Remender'''2 An unauthorized debit card transaction has been done on my ICICI account debited from my account. Debit details are as under 1)2/10/2015 9:52 am VIN/VODAFONE-BI/[protected]/0 =4, 900.00. I registered complaint Electronics City Police station FIR NO:0707/2015(Section 66©, 66(D), IT Act and 420. Please look in to this matter sympathetically and provide justice to refund my debited amount. Thank U N.SHIVARAMA [protected]

The Group is in the name of Ganeriwala Trading Co., Sirsa - Haryana and mobile number are :- 1. [protected] 2. [protected] 3. [protected] 4. [protected] 5. [protected] 6. [protected] 7. [protected] 8. [protected] From last 2 months I have made several request to my vodafone manager Mr. Altamash Khan. for changing my Email address in my phone numbers. But unfortunately in some numbers it was updated but in some it was not. I have reminded several times through sms and emails to Mr. Khan but till today its still pending in 2 number. [protected] & [protected]. If I have known that Vodafone services are So much POOR THAT THEY CANNOT EVEN ATTEND SUCH SMALL REQUEST. I would have never Joined VODAFONE. Its my request you to improve your services or Change my vodafone Manager else I have to leave VODAFONE. Thanks Rohit Ganeriwala (Municipal Councillor) Sirsa - Haryana [protected]

My vodafone mobile no. Is [protected]. On 20th of oct 2015 i have recharged twice for rs.651/-, once at 7:10:10pm and 7:21:23pm. My bank account has been debited twice. But my vodafone internet pack is no activated and balance is not updated. I have not received back the amount till date. Please solve the issue at the earliest so that i can recharge again and get my data card activated.

I was asked to pay a deposit of rupees 15, 000 to activate international roaming services on my phone in the month of June, which I paid via debit card. My phone did not work for even one day, of the 5 weeks that I was travelling out of the country and Inspite of various attempts to reach Vodafone at that time the issue could not be resolved. Upon my return I went to the store on Aug 20th to complain about the service and ask for the 15, 000 to be refunded back to me. At that time I was told it would be returned within 45 days. Come Oct 16th I went to the store again to inquire about my refund and am then told that they don't see any notes pertaining to this on the system. Furious, I ask to meet the branch manager who assures me you will get a refund in the next 10-15 days. This is absolutely ridiculous! Not only did I loose business and have to incuur additional costs thanks to the services not working when I was away, I'm now having to run from pillar to post to get back my deposit!