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Vodafone India Complaints & Reviews

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Vide : Circular No.96/7/2007-ST, the 23rd August, 2007., it is clarified by the CBEC that service tax by telecom operators is not to be charged on late payment fee. I have repeatedly for more than a month written to the CC but the response is a false contention that the tax is correct. They are not even taking my reference to the circular of the department!
Hi Akarsh,

Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1NLz3cy

Regards,
Vodafone India
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    I am a vodafone Gujarat circle customer since last 7 years, with my mobile number is [protected] for that number I have a complaint about wrong charges in my latest September-2015 postpaid bill. In one head it shows other credits/ charges in that it has charged Rs 650/- as a Debit- Data Rental over and above charging toward all data plans activated to my account, when i tried to talk to customer support team they have registered my on 10th September -2015 with ticket number is[protected]. But after five to six days they have not given me any waiver or refund toward wrongly debited amount to my bill account, in this case I have again tried to talk to customer support team and one executive namely SONAL VISHVAKARMA was there and she have give me assurance that the company will refund your charge with in one to two days. But, still after 7 to 8 days they have not given me any refund, when I have again tried to talk to support team one of the executive stated me that your refund could not be given and you can do any thing in this regards. SO, my complaint is that one side telecom operators are giving promotional calls and sms to customers about some offers, benefit and by accepting this they are charging for that as the topic that you have miss used our offer and then charging wrongly for that, my complaint ts that I am not only the single customer that charged like this way many other customers are also charged wrongly and because of their unawareness or because of their busy schedule avoid to complaint like me. SO, the matter is that how much amounts are fraudulently collected by company like vodafone form Indian customers? so, please give justice to so many affected customers like me... THANK YOU FOR YOUR CO-OPERATION FROM : VIVEK D THAKKAR CONTACT : [protected] E-MAIL : vivek[protected]@yahoo.co.in
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      I visited my home town in MP last month and I was charged Rs 3000 for data roaming even though I was always informed "free data roaming" by Vodafone. They say that since Vodafone doesn't work in MP my phone itself latched onto another network idea but I was not sent any message or was given no information about the same. This is like buying something which does not have a price tag and since u got a hand on it you have to pay the charges. This is unfair and unacceptable. I have sent multiple emails to their customer care but same response is sent by them all the time telling that charges are genuine.
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        There was an offer on recharge of 147.00 I will get 1GB 3G Data but I got only 450MB. I confirmed the offer from customer care before recharging and after the successful recharge when I again called the customer care asking for why I dint get the full 1GB they are now saying I cant avail this offer.
        Sep 19, 2015
        Updated by Ashutosh1170
        The suffered vodafone number is [protected]. Vodafone Pune
        These are the screenshots attached

        Hi Ashutosh,

        We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1NLza80

        Regards,
        Vodafone India
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          I have port my vodafone mobile number[protected] from Delhi circle to Maharastra circle on septemper 2nd and ported successfully on 10th Sep. Since then services on this number are barred and Vodafone customer care and mini store are unable to resolve the issue. They have only one answer for me that services will be activate in next 2hrs and it never comes.
          Hi Baiyant,

          Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1NJ1sBF

          Regards,
          Vodafone India
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            This is really very irritating, i have called and msged number of times to vodafone to not send me any post bill because it cost 50rs per number/perbill which is added to my bills. i have multiple connection on my name, numbers mentioned below - Ahtesham - [protected] - [protected] - [protected] - [protected] - [protected] - [protected] - [protected] i have sent CAN msgs on vodafone several times, i have sent emails, i have sent all the things which was advised by the vodafone executive. this is now going on from months, vodafone is purposely taking 50rs on per bill of mine. Now i have sent a email 10 days ago have also sent reminder but no reply, no one is looking into and charging me 50 rs purposely
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              My to vodafone no. [protected] & [protected] has been suspended. I have made all the payments and infomed vodafone executive through calls, mail receipt at corporatecare.[protected]@vodafone.com, & submitted bill at Vodafone store on 12th sept 2015. inspite of doing all this again yesterday my both the nos. are suspended and are asking me to go and talk to nearest vodafone care store. I am facing a lot of troubles due to this and are not resolving my issues. All the communication done through mail & submitted reciept of payment are attached for your ref. Request your kind help at the earliest. Thanks & Regards Urvish
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                I have recharged of Rs. 143/- on 16/09/15 for 1 GB 3G internet as FRC at around 7.30 pm and 950 MB deducted within 1 hour without any usage, only internet service was ON in Mobile. Even on 17/09/15, again at 8.22 pm 304MB deducted without usage. Vodafone Customer care have no answer and simple bluffing.
                Hi,

                We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1gzfaZ5

                Regards,
                Vodafone India
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                  I did a recharge for my Vodafone mobile no. for Rs 400 (Full talk time). TransactionID is[protected] .Amount got debited from my Paytm wawllet but i didn't get the balance in my mobile no. and also i didn't get the Recharge Successful nitification SMS message from Paytm as i get for other recharges i do frm Paytm. Please return my amount Rs 400 or complete the recharge in actual.

                  Paurush Goel
                  Hi Piyush,

                  We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1NJ2a1P

                  Regards,
                  Vodafone India
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                    I recharge amount 110 on 15-09-15. but service provider was deducted 99/-Rs for International roaming charges. but i m not activated this service and same will be complaint given to customer care (toll free 198) on 17-09-15 at 8:00PM to Call boy Munireddy and he was said that it happened by server problem and same amount will be credit my number within 24 hours. but i check the balance on 18-09-15 at 11AM but balance not credited and i call again to customer care. today Call boy & his superiors are told that my debited amount was not credited to my amount with any cost due to i am activating international roaming service.
                    Hi Raghu,

                    Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1gzffvY

                    Regards,
                    Vodafone India
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                      I received an sms stating that glamour zone pack has been activated and that 90 rs has been deducted from my balance. I call the customer care number 199 and was connected to an executive to whom I stated my problem. He in turn told me that the company doesn't do any such thing and that it is a problem from my end .he was rude and clearly not portraying any sort of "customer care" I have absolutely no idea what this glamour zone pack is, let alone how to activate it. This is not the first time this has happened. The pack has been deactivated as per the latest sms that I have received, but I want a reimbursement of my balance.
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                        Hi, I am trying to deactivate this number from a long time, but my request is not being taken care. Request you to please help me in this Please deactivate the post-paid no. of Vodafone [protected] on the name of Mr. uppari Mahendhar, as this is not required any more. The balance due will be depositted Thanks regards. Number:[protected] Provider: Vodafone noida Thanks uppari mahendhar
                        Hi Mahendhar,

                        We will call again as we weren't able to contact you on your numbers.

                        Regards,
                        Vodafone India
                        Hi Mahendhar,

                        We will get back to you again. Your number was switched off when we called for your concern.Kindly share an alternate number in our inbox & the best time between 9 AM-6 PM to contact you. http://bit.ly/1Ks9EiI

                        Regards,
                        Vodafone India
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                          Dear Sir, This is my Humble request that please dont charge again & again vas charges in my vodafone bill [protected]. otherwise i will forward the same concern to TRAI. please arrange a call because there is no use to type issue on mail because no body is taking care of my issues until some call call me regarding my issue. Regards Surender...
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                          Mobile no - [protected] Name - ch.raju Mail Id - raju.[protected]@gmail.com We are not getting signals, calls and Internet properly from 2 years I have complained many times but no use no one is helping me. i also changed my sim and mobile many times and we also pay the bills in time with out late, so please help me. IN MY HOUSE WE ARE USING 4 VODOFONE POSTPAID CONNECTIONS CH.RAJU - [protected], CH.RAJU - [protected], CH.RAJESH - [protected] CH.VARALAKSHMI[protected] ADRESS - RAMDAS NAGAR COLONY PLOT NO - 18, NEAR VIJAYA PUBLIC SCHOOL RANGA REDDY - DISRTICT HYDERABAD - 500062 TELANGANA, INDIA
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                            Hi on 16th night I have activated 18 rps 100 mb dataplan by using *111# to extend my remaining data balanc of 71 rps data plan before the expiry time On my number [protected]. But my previous balance has been expired. Please check and consider.
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                              I recharged 655rs 3g plan and they show their website unlimited plan. I confirmed call customer care they tell me yes its unlimited plan.And after 7 day i cross 2.5gb and my balance deducted 104 INR From main balance.I call Cutomer care to know how that is possible they told me your plan is exhausted. this is the cheating. Plz Help [protected]@gmail.com
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                                Bcas, of some family personal issues, i am in need of complete call history of numbers on my mobile [protected] only of the date 5.Sept.2015. I need to resolve my personal family problem based on that call log. Will you plz forward the call log of the above said date to mail ID [protected]@gmail.com With a hope of quick reply...
                                Hi Haseem,

                                There was no response when we called your number. We will contact you again to update.

                                Regards,
                                Vodafone India
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                                  I am getting vulgar calls and messages from three numbers; all from same person calling from different numbers. Numbers are [protected], [protected]. I want some neccessary steps to be taken against this person and these numbers to be barred.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    I am experiencing many worst services from Vodafone customer cares. Recently One of the customer named Ashish called me on 13th sept to my number [protected] and said you are our privilieged customer and avail the double data benifit by recharging 58/-. I immediately recharged as per his suggestions. But I have recevied only 300 MB of data valid till 20th of Sept. I called and requested 4 times to the customer care executives, I have directly talked to one of your senior person named Bhanu, She created a service with registartion number: [protected], but till now no action has been taken on it. Today again I had live chat with Shanawaz who said I am not eligible for that benifit. It looks so funny that you people only called me and suggested me to avail the offer and now say that I cannot avail. This is just an example of worst service I have received from Vodafone customer care, there are plenty of examples. I need justice even though it might be a small issue.
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Sep 16, 2015
                                    Updated by Jyoti Bagali
                                    I am experiencing many worst services from Vodafone customer cares. Recently One of the customer named Ashish called me on 13th sept and said you are our privilieged customer and avail the double data benifit by recharging 58/-. I immediately recharged as per his suggestions. But I have recevied only 300 MB of data valid till 20th of Sept. I called and requested 4 times to the customer care executives, I have directly talked to one of your senior person named Bhanu, She created a service with registartion number: [protected], but till now no action has been taken on it. Today again I had live chat with Shanawaz who said I am not eligible for that benifit. It looks so funny that you people only called me and suggested me to avail the offer and now say that I cannot avail. This is just an example of worst service I have received from Vodafone customer care, there are plenty of examples. I need justice even though it might be a small issue.
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                                      I had lost my sim on 1st august 2015 and had blocked it on the same day. Also I paid all my dues on 30th August 2015 ( The day I retrieved the sim). The sim given is still not activated and they've charged Rs. 404 for the month that I've not even used the sim. I hereby request a fee waiver for that amount.
                                      Vodafone India customer support has been notified about the posted complaint.
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