Vodafone India Complaints & Reviews

Without any reason they have discontinued [protected]. I have made all the payments on time. I ported this number from Delhi to Pune and since onward I start facing issue. Seems their system is not capable to handle porting and because of that customer like me is suffering a most. I'm using this number from the last 6 years, request you to take immediate action against them for harassing a customer. Because of that daily I'm losing important call's Thanks. Vipin Bansal [protected] .

This morning, I got a message from from VFCARE intimating that "Due to insufficient balance we are unable to process your request. we will keep trying to process for next 7 days". And Later this afternoon I recharged my account all of a sudden Rs35 has been deducted, below is the message: "Hello! Gaana Khazana pack is active on your number, as requested. This service is valid till 4/11/2015 and a 7 days rental of Rs 35 has been deducted". I don't even know what is Gaana Khazana pack. Further information: Date of incident-28 October 2015 mob number-[protected] I would like to request you to refund as I do not know what it is all about.

Dear Sir/Madam; I have recharged my Vodafone number [protected] on 28/10/2015 by Rs 175/- for 2 G recharge pack. The said amount has been debited from my account but it does not reflect in my balance. please do the needful at the earliest. TRANSACTION ID:-IG0AXJLLM2 MOBILE NO:- [protected].

Hi,
I had lodged complaint on 198 rgarding internet network is not coming in my area. Complaint registration number:[protected] is closed without any resolution. No one has come at my address to check network.
Network is coming as E from last 30 days although I have 3 G network connection. Whenver we move to any other area network comes H or H+.

I am not able to use internet in my home area taht vadgaon sheri, pune, MH.

I have a vodafone dongle also that also has stopped working since last 30 days.

Lodged complaint 2 times, but not resolved. Now i have to go in other operator for dongle.
Plesae provide update on this why isue is closed without resolution.

Dear Sir/Madam,
I Pulak kr Ghosh from west Bengal using a Vodafone prepaid no [protected] of Kolkata Circle from last 4 years.
On[protected] I opted for Vodafone Post-paid & the service is activated from the said date,
But Unfortunately on[protected] my outgoing calls are blocked without any information.
After complaining many times to Customer care & also Nodal officer vide reference nos[protected],[protected],[protected]
They are saying my call was blocked due to physical verification.
Presently I'm residing in Jalpaiguri, WB, which is about 700kms away from Kolkata, so it is not possible for me to come Kolkata right now.
I'm using this Sim from last 4 years, there is no physical verification, so why now ??? & if it is mandatory why you people don't tell me that & give me the post-paid without verification process ???
For Harassing ????
Or
Billing me without any service & earn money by cheating ????
I have also requested them that I don't want any credit & I'm ready to pay advance ₹1000 for my ₹500 credit limit,
Or
I can pay the bill for the 6 days I used the service & resume my prepaid number.
Or
Do anything & guide me what to do now so that I can make outgoing calls.
But they are not likely to help me.
I'm Hopeless/ Fade up requesting them.

So, Sir/Madam
please help me solving my problem.

Thanking you
Pulak Kumar Ghosh
[protected]

Dear sir/madam i have recharged my vodafone number [protected] on 28/10/2015 by Rs 149/- recharge was sucessful but it does not reflect in my balance. I even call your customer care but they did not give me satisfoctory answer. please do the needful at the earliest. ORDER NO:-[protected] TRANCACTION ID:-EJKB[protected] MOBILE NO:- [protected]

I tried to recharge the mobile [protected]. The account got debited but recharge was not done. The details are as follows Thank you for using State Bank Internet Banking. Your Transaction Ref No IG0AXDBVO9 for Rs.150.0 on 26/10/2015 06:50:04 Please make arrangements to reverse the debit

As my STD Offer got expired on 26th October 2015, I received a mail from Vodafone that my pack is going to be expired, so recharge with 14 for the renewal.
I had done the recharge even then the pack is not activated.

I contacted Customer support and they replied "SORRY, MONEY CANNOT BE REFUND'D"

Even a single Penny counts for me. I don't know whether my mail will sort out the problem, but these fraud messages and offers must be condemned.

I clicked on a link I received in my SMS inbox. The message was:
"Dear user download your free content now http://tinyurl.com/pno79lk "

There is no mention of what the link contained. But as soon as I clicked it, I received another SMS saying :

"Hello! bhojpurinama service is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.50 has been deducted."

Seriously, how is this even legal? Shouldn't Vodafone India be booked for malpractices and false advertising? To top it off, there is no easy way of getting directly in touch with their customer care executives. One can spend hours listening to their IVRS and never get to talk to their customer care executives. This is the low level game Vodafone India is playing. If this isn't checked( and in fact I believe, it has gone unchecked for way too long), this kind of fleecing customers will become the mainstay of such mobile network companies. I hope someone can look into it soon. Or a common man like myself will have to file a PIL soon. Thanks.

I was trying to recharge my number through paytm and by mistake i typed others number and made a recharge of 700 in order to know the process of refund i tried contacting Vodafone customer care number after 10 minutes of struggle i found an option to connect with an agent, when i asked him to speak a bit louder he again put me to an automated IVR for Recharging and Value added services where there was no option to connect with agent so that i can share my problem ...this is pathetic i am a Vodafone user since last 3 years and have paid thousands of rupee to them and hardly connected with any customer support when i needed ...i am gona change my operator ...

Sir/Madam, I recharged my mobile telephone no. [protected] on 28/09/2015 to reduce the call rates as per the vodafone message received at my mobile no. i.e. Rs. 18+7 for the validity of 56 days. I received the confirmation for 28 days validity on the same day but the confirmation for the double validity i could not receive for which i recharged for Rs. 7. I contacted to vodafone customer care for the same and i was assured that the validity will be automatically extended before completion of 28days. Now that validity has not been extended . When i contacted to customer care he suggested me to recharge again which is contrary to their message and assurance. For verification call records with customer care may be referred. I request to refund excess deduction during recent calls and extend validity because i followed the all contents of message and even verified from recharge shop and customer care.

From 12/10/2015 onwards the Vodafone is providing a very low speed and also 2G service though the payment they have taken is for 5GB and 3G service. In spite of writing 8 mails to their appellate.[protected]@vodafone.com, nodal.[protected]@vodafone.com and to their Kolkata customer care, they are not correcting the problem . Only auto generated mail acknowledgements are coming. Also they have written that up to 5th November 2015 the problem will be attended. I have asked them not to charge me for the one month period they are not giving service. They are silent. Actually they have taken advance payment of 8 months from me so I am losing heavily and they do not have any urgency. Number is [protected].

Hi, i am nishu vaid i would like to inform you that the vodafone customer care people made my fool, actually i ve swithched my connection from prepaid to post paid on 24 october, one of the concerned person from vodafone came to my address for collecting the payment of rs. 100 and gave me a receipt in return and then next day morning i ve received one call from one of the agent regarding that one of the agent will come to your address for the verification and so the person came and i gave them the verification, they asked me for the govt. Id and so i gave it, but from last 24 hours i am facing that they have discontinued my prepaid number due to which i am facing so much trouble and they are saying that my verification was cancelled but then again checking with the guy who came for the verification he is saying that verification is positive from his behalf. So please tell me asap, my number is [protected]. From delhi nawada

Respected Sir,
We AKASH INFRA-PROJECTS PVT.LTD. are busy in ROAD CONSTRUCTION SINCE 1999.
We are getting yours service since 2003,
I had shifted my residence since 2013 From Sector-7B Gandhinagar to SECTOR-2A Gandhinagar.
And then I was in trouble to getting coverage of yours service at my residence.and another two place were heart of state and city.
1)"Shree Hari" Plot No.15/A, Near Swaminarayan mandir, Sector -2A, Gandhinagar
2)plot no 1079, sector 8, gandhinagar.
3)f-304, shyam villa green haridarshan cross road new naroda ahmedabad.382330
We had complain many many time, But still not resolved by you.
So I kindly request to attained my complain and resolved it
Hopping yours positive response!

Sir I want to convert my Postpaid into Prepaid Number and have visited the Vodafone store and submit all the formalities and have paid the all pending bill on 03/10/2015 accordig to comapny rules. Now 23 days have gone my sim is still not converted into prepaid bearing Number[protected]. I have visited so many times to the Vodafone store, but no one is listening to my complaint. Please help me in this regard as I have already lost a lot of time. You can also have telephonic conversation on my another number +91-[protected] to listen my problems that i have faced. WITH REGARDS...

Dear sir, Talk time of amount Rs. 90/- has been deducted from my vodafone account ([protected]) without any reference between 24/10/15 and 25/10/15. On 26/10/15, I spoken to customer care, but all day there was some network problem. So, they were not able to give any feed back. On 27/10/15, when I spoken to customer care executive, he told "It has been deducted for some service activated through clicking link/add". I asked him to stop the same and send me the reference for further refund action. No message received for the deduction reference. But, message for stopping of activated service received. Again spoken to customer care, she told the same. I asked her the refund procedure, as it was not my mistake. She dropped the call, at sudden. It was disgusting behaviour from a customer care executive of a reputed company. Why should I pay the huge amount without any reference or my knowledge? It is requested to action for refund of the same amount to my cell no. Thanking you Prajith Kuzhichal

An unauthorized debit card transaction has been done on my ICICI account debited from my account. Debit details are as under 1)2/10/2015 9:52 am VIN/VODAFONE-BI/[protected]/0 =4, 900.00. I registered complaint Electronics City Police station FIR NO:0707/2015(Section 66©, 66(D), IT Act and 420. Please look in to this matter sympathetically and provide justice to refund my debited amount

Today, 26 October 2015 Rs. 4000 deducted from my debit card for Vodafone bill payment through Vodafone bill desk. This is a fraudulent transaction. Transaction Id[protected].Request you to kindly investigate and refund money to my account. Please contact me at [protected]/ [protected].

My self jooli kumari and my mobile no is [protected] sir i head recahrge rs with 60 to [protected] on 26/10/2015 but my no did not recharge with 60 and cut my balance in my SBI saving account [protected]. sir pls refound my balance in my SBI saving account. RECHARGE DETAIL TRANJECTION NO-CCACJ1LTK337IG0AXDDXZ4

Vodafone have activated mobile mela and chak de fatte services on my number ([protected]) and have deducted Rupees 35 from my balance against the same without any request from my side to activate the services. Now I want the company to return the amount as soon as possible.