[Resolved] Vodafone India — Access fee charged resason unknown

Neelam -precious

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400014

Access fee is for what..why its beign deducted without making consumer aware for the same.

Mobile num [protected] was recharged of MRP Rs 349 on 4/2/2017 sucessfully .
Talktime received Rs.0 . STax Rs 45.52, Access Fee Rs 303.48.
Final balance Rs 7.50.
What is this access fee is charged for.
Kindly give the explaination for the same.
And looking back for the refund of the same.
Trans id
MUH[protected]

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Feb 7, 2017

Complaint marked as Resolved

There was confusion in recharge, later understood that recharge is for unlimited calling for a month and access fee is for that ..

Vodafone India customer support has been notified about the posted complaint.

Feb 07, 2017

Updated by Neelam -precious Kindly, cancel that complaint..As that recharge and access fee is for unlimeted calls. There was confusion where getting it recharged

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Comments

suruj

from Chennai, Tamil Nadu

Please sir mera idea sim ka network change kordo kew ki mera yeha idea network ka reacharge nahi milta hai isliya main aapna idea sim ka network vodafone network main jana chati hoo. Kiw ki mera yeha vodafona reacharge milta hai...mob-[protected]

Shubham Mankare's reply, May 2, 2018

Airtel nhi milta kya

Sonali Soni

from Noida, Uttar Pradesh

What is this access fee 92 ruppee if someone in problrm and want to call then your bloody network... Wtf

Shubham Mankare

from Madgaon, Goa

My no [protected] i was recharge 1 rupees. Talktime receive 0. The 0.15 GST and ACCESS FEE 0.85

Phanimitra vadlamani

from Hyderabad, Telangana

I recharged with RS 125/- and got almost null balance...don't know why...Im unable call anyone, and you don't even have a proper customer care service for India... what's happening?????

Pooja Karjol

from Tumkur, Karnataka

I recharged my phone with 23 rs. And the balance after that is 0.01. What does access fee mean?? I cannot even call anybody. This is outrageous. I need reimbursement