Vodafone India Complaints & Reviews

Hello,
i had registered a complaint in vodafone networking team about the singal issues and internet related issues in sep 2016. after some weeks i got a message from vodafone that the error has been rectified. i dont know on what basis they sent me message about error resolution. which in actual was not resolved.
again and again i registered complaint regarding the same issue, still the issue has not been addressed. i think these people take complaints for-granted.
last week i had registered same complaint again, similarly i was disappointed by their response.

i dont know what if i am facing this problem, what could be the condition with people living in remote areas.
kindly look into the matter.

mob no is [protected]

thanks and regards
shah abbas

I am a senior citizen, as well as managing director of a company and I write to you with utmost disappointment,

The plan offered to me was Rs.499 RED for which info was reconfirmed to me that for first six months I shall be given Rs.200 benefit.
It was to my surprise that i was being charged for 699 plan with the 200 benefit, which surely must have been erroneous.
(vodafone bill does not provide expanded view of fixed charges)

Also came to notice was a charge of Rs.250 for a add-on data pack enabled without my consent or acknowledgement since September 2016, which has no relevance or usage to me.

I very humbly request you to revert back the excess charged, any excess charges or late fee will not be borne from my end and will be to Vodafone`s account due to any delays on the same.

Contact information : [protected] /[protected]

My phone no is[protected].three month earlier I lost my phone I visited vodafone store preet bihar delhi for issuing new sim.she told me name (sonia) we only issue postpaid connection but that time I dont have any current residence proof she ask me pan card no.i will provided after that postpaid connection not issue because of address verification.then I went store again she bring me prepaid number and told me that your security will be refunded after 1 month you have to come store with ur id we will refund your money cash .after 2 month time I went that store she ask about security receipt which she was not give to me...the executive named sonia currently working in preet bihar vodafone store delhi

Sir today on 17 Feb 17 Morning while boarding a train .my phone is lost . I called the number on the net but it puts me on Voice system . I am not getting where to complain . Please block my SIM I will get a new from your office . My number is [protected].I am feeling very helpless please help me in this regards it will be a great help.thanks sir . Please do it as early as possible.

Dear Sir / Madam,

call history of prepaid mobile number
I want to get call history for period of 01.02.2016 to 31.03.2016 vodafone prepaid number ., [protected] kindly make it as soon as possible on my email id, [protected]@gmail.com

Regards,
Bhakti Mahamunkar
[protected]

From last couple of weeks, I am facing the problem of deduction of amount from my prepaid phone balance in the name of value added services. I did not subscribe to any these services.
Today morning when i woke up, I found a message stating that Rs. 35 has been deducted from my account for some service. I found these very annoying. Please look into this matter.

Otherwise, I am forced to change my service provider. I can't loose my money for no reason.

My Vodafone number: [protected]
Please do check yourselves.

I am also trying to reach Vodafone customer care executive but all the attempts were in vain. Please also tell me how reach them

Thank you

75 Rs from my balance have been deducted on the name of some vodafone DOTBOT.
I have not applied for any such nonsense services from vodafone.
I am highly dissatisfied with the #### services Vodafone provides.
Every other day there is some drama going on.
I cannot speak to customer care executive.I deactivated dot bot just now but pay back my balance that was cut for thus stupid service which I did not even subscribe for.

Well I and my wife had converted from prepaid to post paid in the month of October, since then there hasn't been 1 single bill we never had issue against, month after month we are charged extra, sometime it's vas charges some time cause of std etc. We have active plan of 399dv @ 299 plan which has, 800 mins local, 100 mins std and 100 SMS still i am being charged every month, we are fed up sending mails every month after month( have proof), have call record as well as proof that they never let us talk to their seniors they say they arnt available and all, we have had enough and we will soon be taking this thing to consumer court. As all Vodafone support does is delay everything and as due date passes they start a recording that bill is pending so we are forced to pay the bill.

It's obvious Vodafone is scamming people, as many people trust them and make the payment without checking the bill.

Request for a network tower setup in my area. As there is no network coverage in my location. And all the people are now portabling in other network providers because of network issues of your company. We have earlier complaint about this problems faced by the people located here. There are almost 100 locals using your network but by the inconvince faced they are shifting towards other network providers which are providing better coverage networks and fixing new network towers.
We have many time's early complained about this problem for the coverage but no actions have been taken regarding it.
So please pay attention to this problem and fix a new network tower in the locality.

Parshuram logade [protected]
Jitendra logade [protected]
Ravi logade [protected]
Vikas Kurte [protected]
Kalpesh logade [protected]

Address- patyewadi, varchi nivendi, tal-ratnagiri dist Ratnagiri 415615
Near bhavkaydevi mandir

Dear sir,
I Durgasankar sahu having vodfone suscribers [protected], last few year i am using ur connection, last month i convert prepaid to postpaid my no, after submit my all doucment the sim was active, last week 10 feb 2017 my line got disconnect when i speak with your call center they said u veryfication got fail you have do again submit the doucment near vodafone store, same thing i did again active the line, today 13 feb 2017 again i got deactive my line, again speak with your vodafone coustmer care again they said your verification fail, i dont how is it possible yesterday one of the persoan speak with about the verification i said i am not available at my home always, so he said when our persoan will come to verify you address they will call you. but now with out any call any notification again my line got disconnect,

One more thing i would like to explain you about the verification, when you persoan are coming for verification he can see the society board & door gate he will get know the persoan is staying or not, second thing i submited my doucment AADHAR CARD there is my date of birth is[protected] but in your system there 1 jan 1983, all those thing said by your customer care i have the record, one more request if your persoan is coming to verify then alteast he need to call me, i am coming need your attention for verify.

No one is came for verification after 10 call & mail to nodal officer, coustmer care, appelte office, no one taking action.

Still not resolved. I really feel Vodafone has to be penalized here.

I relay will take this up. After 1.5 months portability is still not done. I really feel disappointed and ashamed for getting associated with Vodafone. This is not expected from Vodafone. Will this get resolved

Whenever i topup my balances Rs 35 or more is always deducted from my account for things i never subscribed, only after deduction it tells me how to deactivate, now, i ve got this message telling me that this Dotbot thing is armed and ready to deduct rs 35 from my account as soon as i topup my balances... What do i do to stop this.? My number is [protected]. I really really want to unsuscribe or deactivate or whatever this thing they called Dotbot.

Today I received fake bank officer call as he asking me my ATM and bank details for reason that someone was using my ATM and now it's blocked, and he said bank will not intervin in this matter I will help only..
Phone number: +[protected], +[protected] is giving missed call & when called back talks vulgar, and asking atm pin and number, please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.

Vivek muni
sir, i want install the tower in my plot
plot size-1000sq.ft
near BHEL barrier no-6
plot no-56
no any tower around my plot
indusrial area
mob-[protected]
mob-[protected]
email id-vivek.[protected]@yahoo.in
tehsil&dist-haridwar
pin code-249407

A few years back, i had purchased a vodafone data router with the number [protected] from the andheri j b nagar store. Sometime last year, the company i work for went in for a corporate plan with airtel and distributed the 4g data routers to everybody.

Since i stopped using the vodafone router, i went back to the same vodafone store on 19th january 2017, and i requested them to stop the connection so i could pay off all outstanding amounts due. Once the dues were cleared, i sent an e-mail to the vodafone et - credit & collection representative stating that all dues were paid off. I also requested a communication from them stating that this account is no more active and has been closed… as i needed to provide this to my office.

The response i received from them was verbatim:
Thanks for sharing payment details with us. We wish to confirm you payment has been received on account.
Currently number has been temporarily suspended as per your request and as of date there is no outstanding on account.
Looking forward to serve you better.
Regards,

To my great surprise, on the 10th february 2017, i get a hardcopy bill from vodafone.

I have written to the credit & collection representative on 13th february 2017, asking for clarity on this, but have not received any response as yet. I have re-written a mail today, 16th february 2017, with a cc to vodafonecare. [protected]@vodafone.com, and nodal. [protected]@vodafone.com and am yet to receive any kind of acknowledgement / response from them.

Can any consumer guidance forums / members want to help? Any ideas as to how i should take this forward? Your suggestions will be most welcome.

Dear Sir or Madam,

Myself is Surajit Misra, I have been using a Vodafone number that is [protected] since last 4-5 years. Last 3-4 months I did not make any call through this number, although the SIM card has been inserted within the mobile handset and showing full available network. Yesterday (15th February, 2017), I have made two recharges of 351.00 & 60.00 rupees for 3G data and top up respectively. But after that I could not use this number for internet or calling facilities. I have contacted with the operator’s customer care of Vodafone-West Bengal area, they have replied this number has been deactivated and issued by another person. But, there was no intimation from the operator side that this number is going to be deactivated. Then I had requested for refund of my money but they refused it. Kindly look at this matter and take necessary action against this activity.

Thanking you

Surajit Misra

I ported out from Airtel to Vodafone and activated my Vodafone sim on 16th February 2017. Immediately after activating the sim, I started getting SMS from 53131 and the content is health tips. Each SMS delivered to my phone is costing me Rs.3 and all this is without my permission. Please find the full SMS content which I received.

"For soothing eye: To reduce eye redness, keep wet cotton pads in fridge for some time and then place them on eyelids. This will have a soothing effect. Call our helpline at [protected] between 10AM-5PM

Vodafone Store - Vashi
I have gone to change my postpaid sim to prepaid on 15th Feb 2017. After submitting filled form along with my ID proof, Address proof and -passport Photo copy, I was asked to pay Rs.247/- as first recharge. I denied and told that I will do prepaid recharge online as per my wish but store people told without paying money my card wont get activated and I was forced to pay the amount.

Value added services has continuously been activated on my phone(CUG no.) for last few months without my request and charges deducted for the same all the time, I have never initiated any request for such VAS, also complaint yesterday on customer care but didnt get any positive response and today also one VAS activated, I m fed up of such pathetic services by Vodafone.Kindly look into the matter, I don't want to switch to any other connection but I have to..Due to such filthy responses by Vodafone.

Hi,

on 6th feb 2017 I have visited Vodafone store for migration of postpaid number to prepaid, have also paid the rental till 8th feb 2017 i.e 637 and Vodafone fee 29 for their service, have also received the prepaid sim, on 11 th feb I complained Vodafone that my number was still not migrated to prepaid, and today I received a call from Vodafone that request has been rejected I have to pay another 100 rupee