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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India Phone Numbers

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+91 98 2009 8200
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Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 592

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U
udayshinde87
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No Reissuing of SIM Card in my absence

Address:Mumbai City, Maharashtra, 400042

Dear Sir/Madam,

My name is Uday Shinde. I am originally from Mumbai but currently based in Chennai due to my Job.

I am using this forum to register a complaint against Vodafone India.

I misplaced my phone (accidentally fell in the commode) 2 weeks back. It was a dual sim Phone (1 sim for Mumbai; 1 for Chennai). While I could reissue my Chennai sim card, Vodafone is not cooperating to issue my...
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S
Swapnil Kandalkar
from Ahmedabad, Gujarat
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Activation of Dotbot service without intimation

Address:Nashik, Maharashtra, 422006

Vodafone activated it's Dotbot service when I never requested for the service and has deducted about ₹70 in this process. It is very disappointing that Vodafone fraudulently deducts account balance. This is not happening for the first time and I'm growing tired of calling the customer care service every time, which is another disappointing part of Vodafone. If such activities by Vodafone continue, I might have to consider...
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R
Rentals Rentals
from New Delhi, Delhi
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Not activated vodafone connection

Address:New Delhi, Delhi, 110070

I have booked a request for Vodafone post paid new connection in the name of EASTERN HEALTHCARE to their customer care on 05 February 2017. Mr Anant Singh (Mob-[protected]) of M/S Intouch Solution Pvt Ltd having their office at B-66, Naraina Industrial Area, Phase II, New Delhi-110028 visited us on 05 February 2017 and issued us a SIM card No[protected]SY, giving new mobile connection No-[protected] of Vodafone by paying Rs 250.00...
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M
mekapati
from Coimbatore, Tamil Nadu
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Block my vodafone number

Address:Nellore, Andhra Pradesh, 524001
Website:submit complaint

[protected] on[protected] plzz block it my alternate number [protected]...
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Address:411051

Hi,

I had raised a complaint on 31-Jan - number[protected] about Network issue in specific area of Hinjewadi. The resolution date was earlier commited to be 03-Feb. I was in constant touch with the Agents via Chat but everytime i was getting an answer the VF Network team will contact. The resolution date was then shifted to 08-Feb but was not been informed to me at all. Later when i checked with the Agents they informed me...
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G
GunJan Saikia
from Bhubaneshwar, Odisha
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Balance Deduction

Address:787060
Website:no

Since i have upgraded to 4g, deduction have been started...May be Vodafone has found out a new way to collect the value of free sim upgrading... Nonsense!!!...
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N
neeraj1987@
from Noida, Uttar Pradesh
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Fraud with customer relation

Address:201306

I m a customer of Vodafone since 2010. i have many trouble with this company.
i had lodge request for deactivate my internet plan on my number [protected].
bt it still added in my bill, i got msg when i request on 05 dec.2016. when i ask about it to customer care(cost. care executive name are jaspreet, priyanka, and Hariom ) then they didn't gave reasonable answer to me. they said that some technical error it doesn't deactivate....
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J
Jaicky Dadwani
from Guruvayur, Kerala
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DOTBOT service subscribed to my number without my intent

Address:560100

Got a message that I have subscribed to DOTBOT service and Rs. 75 will be included in my bill for this service.

Without any action of mine, this service was activated on my number.
And on calling customer care, they are saying we can not help right now. First let the bill generate, then we can help.

Pathetic service and useless customer care....
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Address:Nagpur, Maharashtra, 444411

Vodafone guys,

what you are doing with your customers. Don't like this kind of service. I have not activate any dotbot packs then also how it is activate. Please refund applied or deducted charge as early as possible.

Otherwise we have to shift to other operator....
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Address:600042

Hi,

My vodafone relationship no. is 54330547, and in my bill no. 99011194 dt: 01.02.2017, Vodafone has deducted Rs. 35/- towards some UNKNOWN Service called 'ndtv_dotbot_w_35'. I am sure, I have not subscribed to any value added services on[protected].

It is fraudulent to activate some service without the consent of the owner. Never expected this from Vodafone! The services are becoming poorer day by day....
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H
Hasmit Parmar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Commitments

Address:Mumbai City, Maharashtra, 400047
Website:myvodafone.vodafone.in/CSSPortal/faces/oracle/webcenter/portalapp/pages/CSSLogin.jspx?authn_try_coun

Myself Hasmit Parmar, I wanna say to you that your Vodafone executive name Pooja [protected] called me on December 23, Priya no. [protected] & other executive convinced me to port my mobile number [protected] from Airtel to Vodafone and asked to share all documents for activating Red 499 rental plan. I confirmed the same with field executive who gave me SIM card before giving him signing documents/form. After a long process is completed my no....
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T
Tanisha Bhattacharyya
from Ahmedabad, Gujarat
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Vodafone changed the postpaid plan without informing for 8017021321

Address:Kolkata, West Bengal
Website:www.vodafone.in

Dear All,

I have been continuously been harrassed by vodafone PostPaid team. They have charged me more than my usage every month. I did complain, but that did not change.
Lastly they had changed my corporate plan to a very expensive plan and started charging me like anything. I had requested them multiple times to undo the change and levy the extra charge. They did not do that, rather threatened me by sending people...
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K
kalpesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issue

Address:Ratnagiri, Maharashtra, 415615

Dear sir, i requested to many times to solve our network problem, we r located at nivendi taluka ratnagiri dist ratnagiri, around 700 to 800 ppl using vodafone network at this place, we didnt get any singel network, last 2 year i continuesly email to vodafone but they not taking any serious decisin, so please do something
jitendra logade -[protected]
parshuram logade - [protected]
kalpesh logade - [protected]
vikas...
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C
chinnueliyas
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sudden capping of unlimited calls plan

Address:Ernakulam, Kerala, 682016
Website:VODAFONE

I have been using vodafone connection for past 2 + years.Before 2 or 3months they have started a new unlimited call plans .348rs rc to get unlimited all india call plus 1gb data.As it was agood deal for the customers .I did this plan for 2 times.At last time when i had recharged with rs.348.After 2 weeks they changed their plan and capped the unlimited calls into 300min per day.This is a kind of cheating their customer by offering unlimited...
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D
deepti091
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible behaviour of Vodafone associates and company

Address:Mumbai City, Maharashtra
Website:www.vodafone.in

I have requested plan change, on call atleast 8 times and on mail 3 times, i have even had a support chat, but inspite of several attempts, my plan has not being changed, n i am being overcharged.regularly.
It has been now more than 15 days since the request was made.
This is very irritating and annoying, being a valued customer for more than 7 years now, i feel so disturbed by no response from the company.
Kindly look...
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M
Mohammad Abuthahir
from Chennai, Tamil Nadu
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Not able to recharge online

Address:641604

My vodafone number is swapped from postpaid to prepaid last month. Whenever i try to recharge through paytm or m-pesa, transaction is failed. Response from paytm is vodafone declined your order.
And from m-pesa it is " invalid amount for mno/partner to recharge the msisdn".
I don't know why. Please someone help me out....
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V
Vijay Shriyan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Potability

Address:400103

Dear Team,

I have been trying to port out from Vodafone from last 1 month. I have tried 4 times and all 4 times it has got rejected due to contractual obligations. I have spoken to the customer care executives number of times. One of the executive even said that I had to pay 10 Rupees and because of 10 Rupees portability was not possible. I cleared that amount immediately. Now I relay feel cheated and harassed by Vodafone....
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S
Shraddha Meshram Dhoke
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foul language used by mumbai call center executive

Address:400708

This has a reference to a phone call received on my cell no by an executive from vodafone from the number [protected] at 17.30 pm.

The executive name is being told as rasool... I want to register a complaint against him used foul language with me over the phone. When i asked him to transfer the call to the manager he behaved very rudely. The call was then transffered to some adviser named shankar das.

He said...
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M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong charges laid every month

Address:Mumbai City, Maharashtra, 400055
Website:www.vodafone.in

I have been a sufferer of wrong charges being levied on my bills by Vodafone. Vodafone did not port my number properly and would not allow me making bill payment saying my number is incorrect. I kept trying, and they kept levying late payment charges.
Not only this, they start random value added services on my number without my consent and then send me an SMS saying that a service is active .. call to get is shut else it will be billed....
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A
aaradya
from Panaji, Goa
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Account balance deducted when data on

Address:403510
Website:[email protected]

Whenever i putting on my internet unnecessary games n other thongs gets activated without my permission n hence money get deducts from my accont...
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