Vodafone India — Autmatic activation of services and reduction of balance without user knowledge

Address:

New Delhi, Delhi

It is intimation to the authority that the vodafone mob. No [protected] is using mobile internet and dowmloading the video without paying sites . On account of that vodafone customer care activated some fusion club services and reduced the balance without user intimation even that site was unpaid. Requested initiate the action against the defaulter creating such activity in the on line services .regarding the activation of services user get the message in the early morning on 05 Aug 15 at 01:30 AM early morning where as the downloading procedure was carried out near by 2100 hrs. The intimation regarding the activation of services should be immediately intimated to the user at the same time while loading and downliading was carried out.