Vodafone India Complaints & Reviews

Using Vodafone from last 5 years in New Delhi circle. I requested Vodafone to put my number under safe custody plan. In starting they were replying with very Illogical responses nowhere close to my request, and also charged me for the number of days passed during this conversation. Later, after sharing more than 50 e-mails and fighting with the customer care they finally agreed to put my number under safe custody plan and I paid the amount to vodafone, provided them transaction number over e-mail and also received a confirmation e-mail from Vodafone that my number is under safe custody plan from first week of June. After 2 weeks they sent me an e-mail confirming that they have de-activated my number, and they never received any request for safe custody plan from my side. During this period they also charged me for the period when I was not even using that number as I am out of India. When I raised this issue through twitter they replied me 10-15 time that they will contact me, but its been more than 40 days and no one contacted me. I am having all the e-mail and tweets from vodafone India with their Illogical responses, confirmation e-mails and fake charging billing details also. I am really busy with my work also and after that explaining a simple thing to vodafone and requesting good service for the what I am paying was like a phase of mental harassment. I will surely be filing case through my lawyer also in consumer forum if no action will be taken here. Thanks,

Please . With due respect I want to say someone is running a Facebook account with my name but I don't know who is this ..so please sir give me information about this no -[protected]. And send the information on [protected]@gmail.com Kindly requested Hopeing for a favorable response Thank you

Hi Team, I have raised complaints regarding my network several times. But no actions has been taken till date. This is a critical which i am facing from several years. I raised 18 times complaints with the customer care. I am really unhappy with your services. Regards, Manu ph: [protected] email: [protected]@gmail.com

From 18th Jul 2015 there is a network issue in Hinjewadi phase 3, Pune area . It shows full network coverage but I have not been able to make a single call. Even if Call is connect We are unable to hear voice. Also My postpaid plain has 3G benfits, but my internet is also not working. They have been charging but not providing service. I also did a complaint to Vodafone car, and also went to vadafone store in vishal nagar 3-4 times still there is no response. In my team of 18 people, 15 use vodafone and everyone has same issue. I had also prepared a list of these 15 people and have submitted to vodafone store for the issue but nothing is working. I am planing to move to Consumer court is issue remains unresolved.

Dear Vodafone this is my number [protected] yesterday i had called regarding balance deduction.. your one of the associate picked the call his name.. RAKESH. see i have not at all browsed anything and download. simply mine 50 rs has been deducted... thats ok... but why caller tune has been deactivated without my permission. just i called for balance deduction query purpose only.. i havnt given any request to deactivate my caller... today morning again i called to customer care... TL mis (veena) have not gave any clarification.. simply they are arguing with me but i have not told to deactivate my caller tune. bt i called only for bal deduction pls i want my caller tune back right now... please take action on them RAKESH nd veena

I am having problem with these two numbers- [protected] & [protected] Both the numbers are registered in the name of Sanjeev s/o Ram Singh. Address- C-599 F Street no. 13 Majlis park, delhi-110033 Please deactivate these two numbers and send me a confirmation mail regarding it. [protected]@gmail.com

Vodafone is one of the worst network providers! They Cheat billions of rupees out of customers by activating random unwanted services and drifting thei balance Right now I got a message on my number [protected] saying social book pack has been activated for 30 days reducing Rs 90 from my balance. First of all what the hell is this package? Second of all who activated it when I myself did not request for it or activate it? I'm a new customer and will give up my connection if my balance is not refunded and my issue is not resolved as soon as possible!!

I am fed up with the poor network coverage in 63rd Sector, Navanagar of Bagalkot city, Karnataka state. I am not able to talk anything personally. Forced to move out of the house and search for the network and speak in an open space even on confidential matters. I am resident of House number M16 in this area. Same problem even in the surroundings.

I already disconnect my Vodafone Postpaid number [protected] on 31st June 2015. and paid all my Postpaid bill(billable+unbillable)..Rs.674.28.but I got call from your Executives this number is not disconnected. and I should bound to pay next month bill.but vodafone pay my extra rs26.I was maid phone calls and E-mail communication but still this issue is persist... E-mail communication reference number[protected] service request number [protected] service interaction number [protected] for your reference

Respected Sir, i am ninad joshi my vodafone no. is [protected]. i lost my sim card in gujrat on 3/08/2015 and for new sim card i provided all the docs like ID Proof and FIR copy in vodafone store stadium road Ahmedabad. they issued me a new sim card on yesterday noon but my sim card not working still showing the error "Sim card registration failed" so kindly check and get back to me Details my new sim card sim no.[protected] No. [protected] Name - NINAD JOSHI Alternate Contact no. [protected] Circle- MP.CG. so i request you to Kindly check and reply me very fast as early as possible or call me back its very very urgent Thanks & Regard'S NINAD JOSHI [protected] Ahmedabad

I have been using vodafone post paid connection from last 5 years. For July 2015 the billed amount is Rs. 2, 160.16 Out of which Rs.1, 506.50 for SMS charges. As per the jodi offer the out going calls and SMS between these two numbers are free. But they charged for SMS between these two numbers. Kindly solve my issue. Thanks Ravi Kiran K [protected] [protected]@gmail.com

Hi. My Outgoing SMS service has been blocked since 05/08/15 I contacted 199 and they say that I would have to register with TRAI I'm just a normal user and why should my sms service be blocked for messaging my friends and family? PLEASE reactivate my SMS service at the earliest.

I am using Vodafone postpaid Mobile connection since Sep'2013 onwards, , earlier the service was nice, But now they have activated HOTSHOTS Service in 17- June-2015 and MOBILE MELA Service in 12 Aug 2015 without my consent and billed Rs.49 and Rs. 35 respectively to June '15 &Aug'2015 months Phone bill . It was not my mistake, Neither I requested nor I am interested about such type of services. and also I did not pay that particular amount in June month Bill (49+ 14% Tax) and the amount reflected as outstanding in my last month bill, So I request you to take necessary action to adjust the amount from the bill at the earliest. Screenshots of Services activation message has been attached hereto.

Regards,
Fysal B
Mob:[protected]

Hi, Currently i am using 2 Vodafone numbers which are 1. [protected] 2. [protected] I am using these numbers under Vodafone red family plan and i wish to convert them into Vodafone corporate plan for "Eclerx Services Limited" As currently i am working with "Eclerx" i have submitted all the required documents like 1. My company id card 2. Salary slip 3. Photo In your Vodafone Dombivli west gallery to "Saddam Khan" but he is not helping me with this conversion and i am misguided everytime i visit store and asked to wait saying our systems are getting upgraded so we can not give any information on corporate plans. Can you please help me in converting this numbers into corporate plan for "Eclerx services Limited" Also i would like to know which plans are available for same. Please do reply to this email within 2 working days failing to which i will be forced to close all my Vodafone connections and i will encourage my friends and family to do same as i am extremely disappointed with service provided by Vodafone regarding customer care centers. Regards, Ketan Talele [protected]

My mobile number is [protected], while dialing*111# for checking net balance, I went to check the first option and without my consent 40 Rs. Has been deducted by mydala.com stating that voucher has been processed for 40Rs. Cappucinno which will be given free if I purchase any beverage and when i talk to customer care that they send me this voucher without my concern they told me we can't help you will not be refunded because this is is a my dala.com services why they charge without any confirmation Cheap attitude of organization for looting a mere amount of Rs. 40/-

Sir(ma'am), I got my mobile recharge at 12:30 at night on Friday for free Internet night pack 3 GB, NCR region for one night, soon after that I received a message regarding the same (no information about activation or so was provided), but then deduction of RS 168 was done from my account balance. When i called costumer care they said i should have activated the recharge, (whose information was not provided in the message), and when i asked to make me talk to the authority who could help me with the trouble, i was kept on hold for 15 min(which was really precious for me at that moment), then on call again, i was not answered for around 20 min, and when finally answered it was again put on hold(which i am fine with and completely understand) but then the line was cut after that and I did not cut the line. This made me feel how ignorant Vodafone costumer care service can be for its costumers and this chain of events have really disappointed me.

Mobile No [protected] was recharged on 02 Aug 2015 with Rs 149 and todayie on 05 Aug 2015 I find 0.01 balance in my account. I want full details of my calls with duration. I am sure there is malpractice in this case since I have not made call even worth Rs 50

Till 3rd of July mobile was working. Since night of 3rd July no incoming and outgoing calls. bills have already been paid. Mobile no. Is [protected]. Sim belongs to Bhopal Madhya Pradesh. We have using the sim in Assam for the last one year. Pl get it repaired.

Dear sir I port my [protected] Vodafone haryana to Vodafone rajasthan in 23:07:15 and net come midnight 01:08:15 Saturday night I done document verification more then 25 times but my number not start till date My daily loss of 7000 rs approximately daily, I call more time Vodafone but executive says start after 15 minutes, 6 hour and last time is 72 hour from Monday 2:30 pm on 03:08:15 Plz do the need full Tganks Brij kishor singh [protected]

Your field executive collected all documents to convert my prepaid to postpaid Vodafone mobile number on Monday morning, He committed it will be done in 2 working day, still passed two days I am trying to contact them they are not picking my phone. We don’t have any receipt from their side, when I visited to Vodafone Store Gurgaon, they told me that they did not get any document. am calling them since morning but they are not picking any call. Could you please confirm how can I contact them and raise complaint against the same.