Vodafone India Complaints & Reviews

I am a user of Vodafone having number [protected]. I have done a recharge on 9th July of Rs. 100 from vodafone site, but the transaction was not successful on that day. From that day i am regularly calling vodafone customer care for the refund. But EVERY TIME THEY GIVE ME A VERY DISSATISFIED RESPONSE. i have done thid payment from my axis credit card. Below is the screen shot of transaction done by me at vodafone site. I have been told by customer care that the refund will take place within 5 days, but now it's been more than 24 days and still no action has been taken. I have even mailed vodafone customer care about my issue, but still i haven't received any solution from them. i have tried to contact vodafone customer care, but it seems they have blocked my number from contacting their customer care representative. i am never been able to talk with contact customer care. The money has been charged to me by y credit card company but still the recharge has not been done on my phone. I AM HIGHLY DISAPPOINTED WITH VODAFONE CUSTOMER CARE. Kindly help me in getting my money back from vodafone.

Hi there I am making this complaint about an adviser called Paul he is from vodafone India live chat I have never in all my years of being with vodafone had this problem I have bin threatend by him spoken to like I'm a 2 year old I am very disappointed I would just like to say if anyone at all is thinking of going with vodafone as there network provider please think again you are better off going with ee or virgin mobile as if you ever have a problem vodafone does not solve them...

As I joined accenture PDC-4 office Accenture. applied for Vodafone postpaid connection as suggested by agent Subham the agent who sits in our office deposited all document. for present address he said your company offer letter will do but for verification 1 employee came (Anil) who misbehaved & not showed his ID card and employee ID. now they are saying feedback is negative.Every day I was following with the agent they are saying it will start today evening now they are not responding and not willing to give me my documents back. My request is to get my documents back and should some action against these agent who misguided and misbehaved Regards, Barendra [protected], [protected]@gmail.com

Hi Team, I am facing lot of issues from taking postpaid connection with this network. Extra services are added and made me pay more bill. After calling so many times and mailing them no proper response. My plan is 399 but i paid the money for which i didnot apply or subscribe. I asked for cancellation of account but till now no response from them. Even 198 are not responding to calls. Please i want cancellation of my postpaid. I dont need this worst service. Thanks My Number [protected]

i am using vodafone plan of Rs. 199 but vodafone also charged me extra amount, first month i did pay Rs.326 in secondly month also paid Rs 325 but current maonth they generated my bill of Rs. 1326. that is too much i complaint on customer care but no one resolved my problem. Vodafone sent my bill to credit card company which i am using and charged the bank Rs. 1326 that was not genuine. So guys don't register your account for bill payment. Now Vodafone is also a 'Chor Company'.

i am using plan of Rs.199 but every month vodafone charged me extra amount, i paid one month 326 Rs and secondly paid 325 Rs. but in July month they asked for 1326 Rs. that is not genuine. i complaint on customer care no. but no one solved my problem. Vodafone sent my bill to bank in credit card department and they did debited me same amount without any my permission. it shows Vodafone generating fraud bill and directly debiting by their account. So guess please don't register your any account to bill payment. Now Vodafone also is CHOR COMPANY.

I had purchased Vodafone Postpaid Connection on 2nd July 2015. I have given deposit of 250 amount. but sim card didn't activate after i have submit 250 more to Vodafone and document again on 10th July but my sim card didn't get activate. till now i had submit ID proof ( Adhar Card, Pen Card, Driving License) 4 times and total amount of 750 while amount of 250 is actual price to convert mobile number from prepaid to postpaid. many times i visit vodafone mini store, and main store, main head office nobody solve my problem please do something
thank you.

I am writing this complaint to bring to your kind attention the inconvenience provided to us by the company vodafone. Sir/Mam, I user of Vodafone postpaid services, not getting monthly bill of my account(+91 [protected]) since last 4 months.So I request you to look after the matter and take necessary action. Thanking you in advance. Yours sincerely Achilehwar Tyagi +91 [protected]

Respected sir I was recharging a Vodafone up no. For rs 510 today. Through the official site of Vodafone India. Through a bank of India debit card cum ATM card. However it said that sorry we are unable to process your transaction. Please contact us at [protected]@bikkdesk.com for any queries. The recharge is not done. However my account is debited by rs 510. Kindly refund the amount as soon as possible. Thank you.

maine 31 july 2015 ko apne vodafone no pe recharge krwaya.bt wo main balence me na show krke secondry balence me show kr rha h.validity bs 7 days h... uska koi use b nhi ho pa rha h
custmer care call ki to bole aapko recharge krne se phle baat krni chahiye thi.
mtlb ab hme har baar recharge krne se phle custmer care call krke puchna pdega.
agar aisa kuch h to vodafone ko hme msg ya call krke notify krna chahiye tha.
custmers ko fool bnaya ja rha h...
mujhe wo balence apne main account me chahiye ...pllzzzzzzz..
my no is [protected]

Dear sir my Request my mobial no. [protected] postpaid to prepaid convert for 4 month but my security amount not received security amount refund maximum time 3 months I more time goto Vodafone mini store but not stick response so please help me. Thanks faithfully Rajesh mob . [protected] Tehsil- khetri District- Jhunjhunu Rajasthan

I just brought a new SIM of prepaid vodafone and tried to recharge it online but unable to do so, then I brought a topup of Rs 10 then tried to recharge it but showing a message, "Your card face value is greater than session time". I don't have any idea what to do, please resolve my issue.

After making payment by this transaction details also my services are not active: Payment ID DSMP[protected] Transaction Date [protected]:03:09 Payment Amount (Rs.) 1300.00 Payment through Credit / Debit Cards Mobile Number [protected] Relationship Number 1.3119658 Email ID [protected]@yahoo.com

​sir i m post paid user for no [protected] i have been using plan of 149 of your company since long time but due more sms requirment i called vodafone ​custumor care on 7th june 2015 for activation of any sms pack executive told me about plan of 99 in which sms all sms will be charged at .01paisa local n national but for that i have to take plan of 199 i agreeed for the same and my plan changed from 149 to 199 but your fellow does not activated my sms plan and not even bothered to tell me the same by call or an sms but as per my talk to your fellow i started using the sms pack n endede up with about 2582+263+9 sms at the end of the month without any notification they stopped hard copy to my addrress n i did not recieved bill detail for the month of june i was surprised by the billing amt of around 2434 on my no i was been called again n again to pay the bill i told them i have not yet recived the bill from company they told u will get it next pay bill now today when i checked my email i was surprised to see billling amount of 1684.30 in my account on behalf of sms i called the customer care again for the complain of the same he told me the sms plan was not started in your mobile as this plan does not exist i told him that this is not done you have not informed me regarding the non activation of plan n charging me this huge amt in the name of sms he told we tried callling u but calll did not connected an i cannot debit the amount i asked him to talk to senior executive but call did not connected i told them for u bill n promotions u call many no of time n for nonactivation services u have not bothered to call again or sms me this is not done n as per recored they callled me on 10 june but u can see in my bill on that my mobile was in service n within range as i have used calling n sms services on the same day i request you to kindly look over the mattter as sooon as u can n debit my sms charges from my account which is due to mistake o[censored]r executive

Hi, I have a raise a complain against Vodafone as my bill plan was changed without informing me. Been a Vodafone postpaid customer for more then 2 yrs now but never have faced such a pathetic service till date. 1) I was using a E_Connect_3G_ 375_New plan and it was changed without confirming from me. 2) From last 2 months i have been mailing these cooperate guys but no one has called me regarding this. 3) I have frequently asked for verbal communication from you guys but no calls have been arranged from your end, every-time i had to call you guys regarding this issue, and i turn the customer supports guy would tell me that he has arranged a call for me and i would receive a call from you guys but no one calls. 4) A mail has been sent from my cooperate office also regarding this but no reply has been given to them also. And the plan has been changed without any official mail been sent to the cooperates as no one was aware of such changes been made. 5) Constant calling and NO RESOLUTION regarding this has been the problem. 6) I have visited the stores, i have mailed to the corporate.[protected]@vodafone.com, i have communicted through calls but no one has ever called me for this issue. 7) Your plan of E_Connect_3G_ 375_New was still been provided to some of the employees in the office. and its still sold in your office.

On 28/7/2015 I did recharge 2G internet data pack of 1.25 GB @ Rs. 247 validity for 60 days, in my vodafone prepaid number. Some days later on 30/7/2015, I wanted to book movie tickets from bookmyshow.com using mobile app. The internet speed was bit slow so I did recharge of 3G internet data pack of 20 MB @ Rs. 8.. Then my previously recharged data pack (2 G 1.25 GB @ Rs. 247) was overwritten by new recharge (3G 20 MB @ Rs. 8) without any information and warning. Now my internet balance is remain with just 20 MB data. Instead of adding data pack, or handling 2G & 3G data account separately, the previous data becomes ZERO and active with only new one. The vodafone eaten my 1.25 GB data worth Rs. 247. At least i should be warned before recharge i.e. My previous data will be laps in if i recharge new one.

Hr) rajesh kumar gupta cont. N. - [protected]
Call timing – (09:00 am. To. 6:00 pm) . . Sunday off
Vodafone pvt ltd jobs offer interested candidates jobs apply diuty distric anusar joining prosic all documents scan copy and resume forward company email id [protected]@gmail.com one line inrerview h. R. Mr. . Rajesh kumar gupta training 07 to 15 days only your stade training time facelity hostel free uniform charges 1850 and police verification charges = 150 total charges = 2000 rupees pay company diracter mr. . Kirpal singh sir a / c. [protected] panjab national bank. .
Joining later email id hend to hend home dilavri by post received 5 days to 7 days

(1) > graduate = area. Manager*salary = 18, 500

(2) > 12. Th> pass = diesel. Incharge*salary= 16, 500

(3) > 10. Th > pass = supervisor* salary= 14, 500

(4) > 8. Th> pass =security. Guard*salary = 12, 500

Company email id. . [protected]@gmail.com
Head. Office. 309. 1st. Floor. Sri. Venkatesh. Complex. Indiranagar. 100. Ft. Road. Bangalore. . 560038 tel:. . [protected]

With utter frustration and disgust, I wish to escalate my prepaid to postpaid shifting issue which is pending since the last 7 days. I am an Vodafone prepaid NCR customer. My number is [protected]. I got a call on 24 july from a representative on 24 july calling himself a Vodafone representative. But actually, he was from a third party vendor of Vodafone "Smart Step Solutions" which I got to know of later. Their office is based out of Naraina. The representative had promised to collect the required documents from my offi. Consequently, a field representative (Mob no [protected]) came to my office to collect the documents along with a security amount of Rs. 250. Another representative from Smart Steps Mr. Sunny Sahni promised me that my number will get activated in the next 4-5 days. I have been trying to reach Smart Steps but no one responds. Their BM Mr. Swarup Kumar had a word with me 4 days back only after repetitive calling from my side.As of now, people from Smart Steps are ignoring my calls and not responding. It has been 7 days now and still my number has not been shifted. This is height of carelessness on Vodafone's part. kindly look into the matter as it is causing me a lot of inconvenience - financially and personally. I assume since these Third party Vendors are representing Vodafone, it is Vodafone's responsibility to eliminate any kind of customer inconvenience.

Dear sir, My name is Shiv Kumar, my no is [protected], I using post paid connection in vodafone, I want details of my bill, how to check in the web, give details...and password and planning of my no. please give these details ...thanking you.

Dear sir,

My name is Shiv Kumar, my no is [protected] I using post paid connection in vodafone, I want details of my bill, how to check in the web, give details...and password and planning of my no. please give these details ...thanking you.