Vodafone India Complaints & Reviews

This has been faced for the past 2 days

My money was deducted by Fraud i didn't use any kind of service but every time the money got deducted and showing deducted for fun portal which I can't use kindly refund my amount and deactivate that. And wheneven i trying to contact with customer care of vi they didn't respond

I have recharged with 351 WFH internet data pack one month ago. While trying to connect internet, it is not working and i am not able to use even 100 mb. I have done all the steps as per customer care instructions and raised complaint also. Still they are not taking any actions to resolve issue. I am frustrated get irritated when i hear the ad "Fastest network in india and verified by ookla". Very worst internet service i have even seen.

I ve purchased sim against my number [protected], on 28/11/2020 at 1245hrs, my sim network not detected, called for custmer care no resolution from there
Kindly help me
Mukesh kumar Rathore
Mob [protected]

My vi no [protected] is showing no service
i am unable to register the same
no calls are being received and goint out
please attend urgently
this started from[protected]

Even after recharging with 4G 4GBper day recharge pack of 699 .The internet speed is so slow that I can't even send a pdf through whatsapp.There is no proper customer service
There not even taking complaints.

Sir
With due respect I want to draw your kind attention that I have recharge mob no [protected] Vodafone idea on 26th Nov 2020 through my debit card ICICI from ICICI Bank RS-379/- unlimited pack 84 days but after recharge processes is done when I download receipt for print shows the recharge is to be another number not my my mob number which I want to recharge. That’s another number is [protected].I try my best to contact that’s number but that’s number always switch off. I pray to you please help me and transfer that’s amount in my mob number [protected].Please help
Thanks
Swarnali Ghosal Chakraborty
MOB [protected] .Westbengal

I have received an SMS stating that an amount of Rs.15 is deducted for playing CARBAN_GAME. I have never used or played those games and how they are charging money for those. No response when I contacted their customer care. I request the company to resolve the issue and refund the amount.

An amount of Rs 22/- has been deducted from the main balance of my account. When I checked my Message Inbox, I noticed that I have received an SMS from VZ-ViCMS regarding the download of FUN PORTAL from CARBUN8. PLease note that I have not downloaded any application from the said page or website.
This is fraud
What it means my data is not safe with them or they are marketing my data.

Wwap_dls0048_ppu_kin01467053 this is the description I was given on my bill while they charged me for ₹58 without any explanation. The first time I had an interaction with an associate they told me I was not active on any Value Added Services and when my final bill will be generated they'll be able to help me. I called them today and all they have to tell me is that I have to pay these extra charges and that I have purchased something I was active on a Value added service. Pathetic fraud.

I have ported out of Vodafone. Calling and confirming the reason and getting me to stay is understandable. But I have received more than 5p calls in the last 2 days. This is disrupting my regular work schedule. And If I ignore calls, they'll just keep calling back.

Didn't download anything from this company but i i received a message you download a sports from one97, and you have charged rs.15.
Please stop this message and after 2., 5, 7, 15 ruppees main balance is cut, so please stop this service on my Vodafone number.

My balanced account has been deducted for no reason.

Respected Higher Authorities of VI

This is my Mobile Number
[protected]

This is my Latitude And Longitude
18.62413 and 73.30844

Address
Room 23 jadhavwadi, Navghar Taluka Sudhagad Raigad District Maharashtra 410205

There is huge Network Coverage Complaint in our village can't able to communicate with our family members

I m Requesting to higher authorities please register the network coverage complaint and esclate the issue to Network Team of Raigad and request them to come at my location

Huge Network Coverage Complaint Please Registered the complaint and Esclate to Network Team and Operation Team

I m providing my alltenate Number
[protected]

RESPECTED HIGHER AUTHORITIES OF VI

My Name is Ashok Dhaifale

This is my Mobile Number
[protected]

This is my Lattitude and Longitude
19.20229 and 75.34956

This is My Address
Room 22 Jirewadi Sonoshi Road, Daitya Mandir, Nimadaitya, Taluka Pathardi District Ahmednagar Maharashtra 414113

Huge Network coverage Probelm in our area from last 4 years this problem is there in our village

No 2g Network available in our village forget about the 4g Network in our village

Many problem happening due to no network coverage can't Communicate to Doctor and Ambulance on time
Not Contact to Family Members

Frusted because of no network

Please Registered the Network coverage Complaint and Forward to Ahmednagar Department to Network Team to come at my Location and contact us on our allternate Number and main number

I m Providing allternate Number
[protected]

Just an hour back I complained that callertune is auto activated without my approval again after 30 mins another callertune is activated why is vodafone being so irresponsible?

I need my money to be reversed

My mobile number is [protected] i want to change the address as I have relocated.
Request vodafone to verify and collect address proof at address below:

Grp Capt Webster vas
147/3 Dragon House
Near Nalbari village
Airforce Station Nal
Bikaner
Rajasthan 334001

I live in Delhi and most of the times my phone is receiving low signals. I frequently get complaints from people saying my phone is not reachable.

I am 69 years female with health concerns and no means of earning. Going to the vodafone center was/is a strain on me especially now in COVID times. I had a prepaid vodafone number for my tab [protected] some years back. Due to a dangerously faulty battery, it stopped working with a good amount of money left in my prepaid account. Without any intimation to me, vodafone had deactivated that number.

Concerned relatives gifted a prepaid number internet phone for my safety since my BSNL number would not work at that point. In Mangalore towards end of January 2020, I went to vodafone centre to get my old prepaid number back. This executive 'convinced' me into saying that to get a prepaid, I have to buy a postpaid for 3 months however much I requested I could not afford that. She came to my flat and got me that number.

When the local executive messaged me that I had asked to move my prepaid number to postpaid, I realised how she had conned me. I was left paying that hefty amount for 2 months. It was first properly activated only after 7th February 2020 (have the msg) after messaging a couple of times since the number was not working.

Much worried under lockdown, I messaged reminder to the local executive to change to prepaid on 26th March 2020(have the msg) and finally on April 20, 2020(have the msg) to cancel the number saying I could not pay this hefty amount, all went unanswered(why?)

I am being repeatedly called and harassed every month by Vodafone for payment to my BSNL number. I kept on explaining that I have somehow managed to deactivate this number after messages and calls to cancel/deactivate [protected] went unanswered. Yesterday, she phoned and threatened to deactivate my Aadhar card. I rest my case. Please help. Typing takes a lot of effort and time for this senior citizen. I do not know how to upload the messages sent by me for proof. I have it in my mobile. I Thank you. Malika.

On November 24th 2020, i received an sms saying,

"Hello!
Thank you for downloading VIDEO from PlutoMobile.
You have been charged Rs. 15
Your balance is Rs. 27.26"

It was said third party download happened. I am 100% sure that i didn't download anything related to such. How come this has happened without my knowledge?

This is not the first time that vodafone has deducted money from my account balance for unsolicited services.

I see its happening as common problem for many people, eating away ones account balance and then customer care just saying "third party content download, cannot do refund". Please have at-least the process to do the refund in these cases, when a person gives all the proof for not downloading such content and please please be customer friendly.

Other suggestion - please work to improve your service and stop/block these third party download by default itself.

Thanks