Vodafone India Complaints & Reviews

An amount of rs 15 has been deducted from my mother prepaid no. But she never activate any of those they are talking about it started last month she received SMS from VZ- ViCMS saying " Hello ! Thank you for downloading sportsChat from One97. You have been charged rs 15." when I message to 155223 they said it is not active on any VAS service. It happen again this time they are charging rs 22 for using FUN PORTAL. Seriously? Are they scamming us or something

For Last 1 month i have been trying to do a porting request from Vodafone. The network in my area is extremely bad.
However everything i try and send message, It Fails
I have tried recharging 100 times. tried restarting, however no luck

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact yservice provider for further assistance.

Unable to generate port out UPC numbers

I have faced this issue as described in the image linked below.Basically, my parent did a recharge of 50 rupees for straight foreward balance and got this msg within hours of recharging. She is a loyal Vodafone customer since 2010 and at this point it's out of her abilities to fight back for the stolen money. She was charged Rs. 35 for using something called a "Value Pack" as described in the image. At this point I think there is no point in fighting for the refund and just avoid using Vodafone for outgoing services is the right step. The reputation that Vodafone had 3 years ago has turned on itself and become a stealer from a begger. That's what JIO has made Vodafone. I don't care much about the money but watching the industry leaders of one era stealing money from customers for survival just cracks me up. Kudos to JIO and keep demolishing theifs like Vodafone. If somebody at vodafone is reading this, tell your officials to keep the money as it'll help you for some milk when your firm goes bankrupt within next couple of years. Cheap begging stealers.

I am holding postpaid connection with Vodafone India. I wanted to shift the network. I paid all the bills and requested for removal of my secondary number which is linked to my mobile number under Family plan. The executives are not responding. More than 10 requests given by me are pending for last 2 days. The vodafone team are not resolving the issue but adding new requests. Intentionally they are harassing the customer.

Hello sir.I had ported my sim in vi
On 4th of December after 1hr of activation sim was showing no network than on complaint of this issue on service center...Service center provided me with new sim card even after that ..no network services shown on my phone..i have repeated this whole process of getting new sim from service centre 2-3 times..each n every time .i only get disappointed...Its already taken my lots of time...now it's seems nothing good can happen... It's very hard to get a time in this pandemic crises...as I'm doctor by profession ... I'm frustrated with vi services.. my name is Lokesh kumar sarraf and my vi phone no. Is [protected]

Worst service from Vodafone faced.
Annoying employees not at all cooperative.
Even after I had requested for port there are spam callers from Voda Customer service to annoy they misslead me towards cancelling my port request.
Voda has become fraud after collaborating with idea.
I have also inform Police for complain against spam misleading complain againt the number for your reference [protected] this is the number from Vodafone having leaked my personal information. I was shock and confused because this lady called me with exact Addhar card details I have provided with vodafone and trying to misslead me towards cancelling your port request.
Voda has become that cheap after Jio has taken over all their customers.
Please stop such illecit activities.
I was a huge fan of vodafone in past years now I am completely againt them due to such activities happing now. I would never recommend Voda connection to anyone ever again.

Vodafone — Outgoing SMS not working, vodafone claims that it is handset issue. I have tried in multiple handset facing same issue. Vodafone is not ready to resolve the issue.

My account balance is getting deducted for a service which i did not subscribe. Please refer the following sms i received:
Hi! Please click on https://bit.ly/2ui0IlD and enjoy the games on gamefun.
Dear customer, you have been charged rs. 25.00 and your current balance is .
I need this resolved asap

On 5th Dec 2020 my father's VI mobile's 10 rs got deducted. The message said, " Thank you for using ppu game. You have been charged Rs10. Your balance is Rs 28'. This message came from VZ- ViCMS at 1:54 am.
This is the third time VI is deducting for the service which we are not using.

First they deducted Rs 38 for pocket quiz or something. We called in 198 and complained and they told they had blacklisted all the service and no further deduction will come.

Next week another deduction occured of for using some video service that we didn't use. We again called 198 and customer executive said they could't blacklist vas service last time but will do the blacklist process this time.

But on 5th december again 10 Rs is cut saying we downloaded some game. This is ridiculous.

We are planning to port to another network.

My father's mobile doesn't have any multimedia features. Its a basic samsung model with keypad.

I Ravi Kumar being Authorised signatory for my company Shah TC International LLP has requested to change my Physical SIM to eSIM to be used in my new Apple IPhone. My complaint is pending with Vodafone Idea Corporate Care since 17th November 2020. I am shunting around calling the customer care every day and they reply everytime that their backend team will call me but nobody calls up. Also asked me to send email to Vodafone Corporate customer care from my registered email ID which I have done almost every day but nothing has moved so far. I wish to highlight this issue to the public at large so that the people should get to know the in efficiency of Vodafone Idea as they are not able to resolve this petty issue since last 20 days.
Mob: [protected]

The refund for Vi™ postpaid number [protected] with relationship number 33387192 has been processed. Here are the details:

Total Deposit Paid: rs500
Less Balance Amount Due: rs6.33
Net Amount Payable: rs493.67

Your refund cheque details:

Cheque Number: 602441
Cheque Amount: rs493.67
Cheque Date: 07-Oct-20
Bank Details: STANDARD CHARTERED

The refund cheque will reach
your billing address in 10 working days.

MR. RAJENDRA LADDHA

P NO 1243 KESHAV PATH, BARKAT NAGAR TONK PHATAK

NR ARJUN NAGAR RAILWAY CROSSING, JAIPUR 302015

Refund Not received till date after call on [protected] many times

Vodafone has charged Rs 22 out of Balance in respect of activation of Fun Portal from CARBUN8 service on 24/11/2020

Team,
I recharged my Vodafone number+91 [protected] on 29th November with 379 Rupee Pack. Unknowingly my husband also recharged the same number on 30th November with 599 Pack.Reference number is [protected].

Please cancel the second order of 599 Rupees and credit the amount at the earliest.

Thanks,
Saroja Nemmaluri

I have noticed that most of the complain about extra charge due to same site clicking, and it is not possible for all that we are clicking same site and VI has added charge.

Same problem I have faced, contact me ( [protected]@gmail.com) all consumers who have faced the same problem,
Keep proof in your bill because we all have same site... I will take action against Vodafone in consumer court

I am not able to Receive calls, Although i am able to make calls and able to use internet .
when someone called up to me it states message "you seem to have dialled a wrong number"

this is second time this happened.
Worst Experience

I am unable to get any incoming call though I am able to make outgoing calls.
My work is getting hampered. I tried calling vodafone care 6 times but nobody attended my call.

Their customer service is pathetic. What should I do?

Cross connection on almost all calls received on my number [protected]

After several complaints of poor network, no action has been taken from vodafone whereas we received a sms that the problem was resolved. The network is too poor, Never we are getting 4G network for last 10 days and sometimes the network is showing nil. After recharging with a high amount, no network we are getting any time. Every time when we send mail, someone from vodafone office called us and informed us that they are taking the situation seriously, but no action has been taken for the last 6 months.

Hi, there have been unauthorised debits from my calling balance.
Got a message on 18.11.20 "Thank you for downloading CARBAN_GAME from CARBUN8. You have been charged INR15.00". Then again on 22.11.20 "Thank you for downloading VIDEO from PlutoMobile. You have been charged INR15.00. Then again on 03.12.20 - "Thank you for using video, you have been charged INR15.00" ---- All these have been without any authorisation, intimation or download from my end, how is this happening?