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Vodafone India Complaints & Reviews

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Last updated May 27, 2024
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Vodafone India reviews & complaints page 96

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R
ramdaskawdekar181280
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Retention of my basic plan of Rs 149

I was wrongly informed for upgarding my basic plan to Rs 499 on my mobile number [protected], as I was in need o[censored]sing mobile data for a period of 7 days. it is noteworthy to mention here that I was not informed about the fact that my basic plan will never be activated again and I will have to continue next plan for lifetime. This is wrong and I will be loosing my money for lifetime .
I have used this number for almost 10 years and...
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R
riya_mk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone mobile balance deducted without consent

Rs. 49 deducted from my vodafone prepaid . Sms received it is for using mydala powered deal. I never use mydala powered deal. Infact I am unaware of this mydala powered deal until i received sms of amount deducted.. No otp, no any verification how could they deduct money without my consent......
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Address:16 R N Mukherjee Road Kolkata 1

Being employee of Indian Bank, Vodafone has corporate tie-up for post paid connection (Postpaid 4 business-Essential plan). Accordingly one of your agent/marketing staff Mr. Koushik Adhikary (contact no [protected]) approached to our branch for converting connection on 16 Oct 2020. With a promise, he had given post paid sim. But on 01 Nov 2020 we received bill for post paid plan of 399/-.
While query with him, he expressed that it...
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D
Dilharan Bareth
from Powai, Maharashtra
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Opening mobile number 8819953886

Address:कुम्हारी कलां, बाराद्वार Chattishgarh

My Vodafone number [protected] Open the number owner name Dilharan bareth...
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M
MOHAMMED OMER FAROOQ
from Mysore, Karnataka
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Mydala fraud money deduction

Vodafone is taking my money by saying my dala powered something, this issue have been raised my times in the site but still they are doing it .
This is a fraud and even vodafone such a big company is doing using it .
I want my money back ....
+1 photos
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Address:UDAIPUR

Vodafone Idea VI, they are theft money from account balance in midnight after 12 am because there customer support closed till early morning 8 AM....
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A
altafwalge
from Kolhapur, Maharashtra
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Unable to switch from postpaid to prepaid

Address:mumbai

I am not being allowed to switch from postpaid to prepaid on one pretext or the other. I have visited vodafone store which is 90 kms apart and was told to come back after 5 days as their system was down when i insisted they suggested me to port out, also the call quality is pathetic, call droping very frequent, data coverage is very poor.my postpaid number is [protected]. i cannot change my number since it is linked to various utility services....
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S
ShreyNair
from Powai, Maharashtra
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Not accepting closure of postpaid account for the last 1 year

Address:Bangalore

For the last one year, Vodafone has been harassing me about paying a postpaid bill every month when I have requested multiple times for closure of account. The sim is not in use, the person is not in the country for the last 1 year+ and yet, they don't do anything to close the account but harass us to make the payment every single month and threaten to press charges. When we ask them to cancel, they simply ask us to make the payment and send...
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A
ankur_91
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Service Withdrawn

Address:Kolkata

My Postpaid Service is Suddenly Withdrawn...
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Address:Mumbai

I have 2 numbers with a corporate discount. The plan was 399 and had corporate discount of 150 with final bill of 294.

The plan for one of my numbers has changed to 499 without me requesting it and now i am told it cannot be reverted back because no such plan exists. Meanwhile my other phone continues to get the earlier discount,

Calls to customer care (4 in total) with average call times of more than 30 mins......
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S
satyam priyam
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Not able to send port message

I am unable to send port message to 1900 even though i am having balance in my phone....
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A
Ankush Chhatralia
from Ahmedabad, Gujarat
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My SIM is not working in my IPhone

Hello,

My name is Ankush,
No. +91 [protected]

The issue in this Number: [protected]

I have an iPhone 5s. in which only 1 Vodafone SIM is not working.. all other SIM is working even I tried to use my another Vodafone SIM which is working fine.

I tried to change the SIM replacement also not working.

SIM which is not working on the iPhone 5s that is working...
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I have been charged Rs22 for Vodafone FUN Portal on December 9, 2020.
I have never subscribed for this service and Vodafone Idea have deducted this amount from my account without any prior notification.

I would like to receive this amount back and ideally, I would like to avoid these situations in the future. This is not the first time that Vodafone has been charging for random services without consent....
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G
girishwar.v
from Powai, Maharashtra
Oct 24, 2021
This thread was updated on Oct 24, 2021
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Fraud charge of 49 on VI Bill (VAS) for mydala powered deal

Address:Chennai

Each month vodafone is charging Rs 49 as VAS service. On checking by calling and SMS, no VAS active on your line is the reply. Then why Rs 49 is charged, today got sms saying i used mydala powered dela and charged Rs 49, what is mydala do not know never used. Then checked vi app and yes Rs 49 added as VAS in Bill. Fraud and cheating both by vi (vodafone and idea) and mydala (what is this?). They have been looting Rs 49 for past some months...
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C
coolz.sachin
from Nanpara, Uttar Pradesh
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Regarding sending Postpaid Bill even post settling and closing of connection

Dear Sir / Madam,

I am writing to you to raise an issue about: Post Paid Plans

The issue that I have experienced was: Inspite of settling down complete payment for the Vodafone Postpaid bill by visiting Vodafone Store before closing connection. Vodafone is again and again sending me for extra Bill of 610.89 Rs. Here is excerpt of the message "Closing Postpaid account for mobile number [protected] Ac ID:[protected]...
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T
Tarun Mukhopadhyay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude Behaviour

Dear Consumer Forum, I am Sudip Mukhopadhyay, Last November My Mother had some serious issues regarding her health so it was impossible for me to pay my due Vodafone bills of Rs 1150 and after I had a chat with one of there executive they said ok for this. Now today i.e 9th December 2020 another executive called from this number [protected] and was charging me and my dad like anything means I was in Bathroom when she called me and my dad picked...
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S
Shakilbasha
from Chennai, Tamil Nadu
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Poor Network

Hi This Akbar Basha from Chennai.
In our building, totally 11 people are using the Vodafone network all o[censored]s facing network issues.
Unable to hear the calls clearly. We raised so many complaints regarding this for the past four months.
Till now no one has taken responsibility. Very worst.

Issue Location:
7 Customs Colony,
VGP Salai, Saidapet,
Chennai - 600015

--br...
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M
Msk2013
from Delhi, Delhi
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Not receiving OTP

Address:India

I am not receiving OTP on my Vodafone mobile number. I am not getting OTP's even from Vodafone India. Have complaint at their centres without any resolution. I get no complaint number from them it's been two months and this problem. Worst of all there is no way of registering the complaint through their complaint number over the phone. Pathetic customer service....
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Address:Vodafone Moga, Punjab

To Whom It May Concern,

Good evening. My name is Sukhwant Kaur of Moga, Punjab.

I just found out that one of my business mobile numbers has been changed to another person's name WITHOUT my permission.

Can you please assist me to find out how someone can change my mobile number to his name without my authorization. This is outright fraud and I have emailed Vodafone to investigate but no reply....
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J
jd_patel
from Ahmedabad, Gujarat
Aug 29, 2021
This thread was updated on Aug 29, 2021
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Vodafone - Balance deducted

Amount of Rs. 35 is deducted from my account and received SMS from VZ-ViCMS = Hello! Thank you for using Value Pack, You have been charged Rs. 35.
I tried to check my VAS but I have no VAS activated. Then I called customer care and he talked very rudely and said that you have downloaded paid game that is why it is deducted, which I haven't downloaded. Is this some kind of scam of money ?

Please refund my money....
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