Vodafone India Complaints & Reviews

Dear sir/Madam 22/08/2014 I Recharged 3G Data pack Rs.195 my prepaid cell no.[protected]. and i next morning 06.00Am just i switched on Gprs i didnt open application and download. but my data 1003 MB is Gone. and Rs.73 Detuction from my main balance. so please solve my problem. Thanks M. Balamurugan [protected]

Vodafone service:- Last Saturday, i applied for converting my vodafone SIM ([protected]) from pre-paid to post-paid in Ganga nagar Bangalore, vodafone store, they told "it will be activated with in 1hr 30min to 2 hr and after that i should call 117". Two days i waited, it has not been activated, then i told my brother who is in our hometown, to activate it from there. He went there vodafone office and applied for activation. Then Vodafone came to know that, same thing has been done here in Bangalore. Next day means 3rd day of my activation, they were asking on which address I want activation, wheather from bangalore or from my hometown. i told "activate it from bangalore", then also they told the same sentence "after 1hr 30min to 2 hrs it will be activated". but till now it is not been activated.. This is the service of vodafone team in karnataka..

Hi, I have been a victim of wapvilla_ppd.Vodafone have charged me 49 RS for this and more downloads in Aug and Sept Bill. I have never downloaded the application but they are telling it is downloaded by me. Please help me Regards, Sunil Thakur [protected]

Hi, I have been a victim of wapvilla_ppd.Vodafone have charged me Rs 147 for this and more downloads in August 2014 Bill. I have never downloaded the application but they are telling it is downloaded by me. Vodafone also charged same type charges in June & July 2014 also My contact no is [protected] & email arun.[protected]@gotmail.com Please help Regards, Arun Agarwal

I had recharge rs.59/- as rate cutter on 01.09.2014 at 08.35 am vide tr id [protected] but not activated. No sms comes to my mobile phone no - [protected]. No solution given by customer care on 01.09.2014 at 06.16pm by talking with mr. Atanu gayen customer care executive. No records shown for last 3 transactions by *111#. - gautam kumar maiti, dakshineswar

Without any intimation my monthly plan was raised from Rs .25/= to 99/=.When I enquired they said the govt. asked them to increase;.then I agreed.Now without any intimation my plan was changed to Rs.499/= Red plan, for which I never asked for.When I went and asked for the reason they said they would revert to the 99 plan on 22.08.2014 and till yesterday nothing happened;( my bill date every 20th ).they also agreed for a change to prepaid.(service registration nos.[protected] &[protected] registered on 22.08.2014).After 2 days of this I received a call from vodafone executive and I requested him to "release " me from postpaid to prepaid and the reply he gave me looked as if I was at his mercy;(he said, he would see my previous bills and decide).God knows why the vodafone executives decide for me. When I approached them yesterday they said that my plan still is Red 499.They made me to beg them for a change in my plan and to switch over to prepaid.Once, the customer care person told me that she will try to revert my plan to 99 and I should stick to postpaid or else I should pay 499 and then change.FANTASTIC LOGIC AND GREAT CHEATING, I said.Now I am fed up and have no energy to go further in this regard. I request you to allow me to switch over to prepaid. My postpaid no. is [protected]. The customer care I approached is at Gandhipuram, Coimbatore.Tamil Nadu. Poor soul, v nandakumar.

I had paid my bill two weeks backs, two days after I paid the bill it showed in my bank account. Even after that, I had to keep listening to the announcement where they kept telling me I had to pay my bill. So everytime I had to make an urgent call, I had to listen to the same long message about how I should pay my bill, inspite of having paid it. Then when I called customer service, the announcement stopped. However, yesterday you'll restricted my outgoing calls! When I called customer service, they said I had to go to the nearest vodafone store. My nearest vodafone store is 20 mins away, and they invariably make you wait for an hour beacuse that is the vodafone store that customers from Mulund AND Bhandup come to. When I told him this, he said "I CANNOT DO ANYTHING ABOUT THIS." Well, he was HAPPY TO HELP, BUT COULD NOT DO ANYTHING TO HELP ME. It's very sad that vodafone is hell bent on shoving it's reputation in the ground. Your facebook page os full of complaints, i was scared mine wpuld get lost in those.I have attached a screenshot of my bank statement with this mail for your reference. Hope you will be HAPPY TO HELP ME.

Vodafine activated 3G offer on my no. & when the offer expired, they kept me charging for the 3G services even without informing me that the promotional offer is expired. They did not even call me to ask if I wish to continue with the 3G offer. Then they send me a bill of Rs.3000 when I complained to them about this they only accused me of going overboard on usage.

Dear sir, Please note that my side two times Recharge internet of Rs 199.00 &; Rs.199.00 Please refund my One amount Rs 199.00 to my account. Sorry for inconvinance. For ready Ref.dt[protected] BIL/[protected]/Vodaphon e internet/VODAESP_AICI34 Thank u sir, [protected] & [protected]

I have received a bill against my talkplan : MBB_C_V_650_30d_3GB_FU_3G 0n 18.8.2014 for the bill period 12.8.2014 to 16.8.2014 i.e., for a week that includes a monthly rent of Rs 117.68. If monthly rental is charged then the billing period should be a month i.e., 30 days and not 6 days and if a weekly bill is issued then a weekly rental should have been charged. Kindly look into the matter and do the needful.

I am Delhi Customer of Vodafone. Below is the email I wrote to vodafone but not action I am really surprised how your customer service department works. You don't have basic courtesy to confirm with the customer before disconnecting his/her outgoing/incoming calls. I was not happy with the bill I recieved and spoke to your chat support. She forwarded the request for disconnection and you people didn't inform me before disconecting my services. I am using this connection from past 2 years. I am highly disappointed with this. This is really unprofessional. Now when I am complaining you customer service says send an email to corp care. You are harrassing customers nothing else. Do you have some basic guidelines to follow ? I told yesterday to resume my services and they are saying it will take 48 hours. What I will do to make calls ? You better understand these days how much we are dependant on our mobile phones. In case of emergency to whom I should contact. I can file a case against this for harassment. I was not perpared and not aware that you are going to disconnect my calls. My wife is using this number and because of this we faced alot of problems. Please close your customer service outlets as well as customer service support if they don't have any rights to do anything. If they will also take 48 hours it's better to send an email. I visited your vodafone mini store also and even they don't have much rights. Yesterday I send an email that I want to cancel my churn request even I told in vodafone mini store also at saket but still this request is in open state. In short I would say please either improve your services or close your customer service departments. Because there is of no use. I will def. share this feedback with my friends also and post this on internet. My overall experience with vodafone. In future everyone should be aware that what Vodafone can do. There is no one who can understand and give a quick resolution. Please to restore my services it is not possible for me to wait for more days and then raise a complaint at appellate. you have to understand it varies from problem to problem.

It is very embarassing am regularly getting a invalid verification calls even after providing my feedback more the 100 times. I think Vodafone is not capable enough to verify his customers. The no: from which I got the pesky calls is[protected]. My no: is [protected]. Hope this will not continue in future. Anurag Agnihotri [protected]

Dear Sir/Madam, I'm currently user of Idea cellular my mobile no is [protected].Previosly I'm use Vodafone but due to some not satisfactory services i switched to Idea.Now I'm continously getting a massgae and a leeter from Idea to summit the unpaid bill of vodafone of amount 1653.73. But for your information till date Vodafone not send me any bill of the same via Hardcopy or softcopy on my mail Id. So we kindly request you to please check this and suggest how we can resolve this problem with getting any bill receipt. Regards Prabhat Singh Sengar [protected] Pune Maharashtra

Dear All and Vodafone Team This is to highlight my plight as I have to pay charges for services I no longer require. I have been transferred out of New Delhi and I wish to deactivate my post paid mobile number [protected]@@@. I have given several requests and also through email but Vodafone is not accepting the request and I am being forced to pay money month by month. I request Vodafone to please deactivate my connection else I would have no choice left but to pursue legal means to get this number closed. It's a pity that I opted for Vodafone services. I would not recommend to anyone. Thanks. VS [protected]

I am a prepaid user of vodafone delhi and my mobile number is [protected]. From the past ten days Rs 2 are deducted from my account for some vodafone live aarti service which i never activated.although not activating for once even i sent a request to deactivate the service which was approved even then they are deducting the money.The customer care is nowhere helpful, they did refunded my money twice or thrice but i dont have the time and energy to call them everyday to get back my money .They dont even forward the call to their senior authority .you keep waiting for hours just so that u can connect to customer care.They told me you might have downloaded the aarti from the website but i had never even opened the website let aside downloading any such service.Noone has a clue how to stop this service just a bunch of sitting there at customer care.I would like all my deducted money to be refunded along with the deactivation of this service ASAP.

Respected sir/Madam, I used the vodafone card ([protected]) around the 2 and a half years. Today, 2 sept. 2014 the Gprs pack of 199 Rs. But, the speed of internet is too slow that for loading of simple page like google take 10 to 15 minutes. When I call for that problem they can give me satisfying answer even a single person of 6 call that I call from diff. number. Some of them give me wrong information and silly answers. Some of the name that I talked are Makawana Dinesh, Ashok, Asarf Shekh, and piyush. Asarf give me a number ([protected]) and told me that it is the number of nodal officer named Binnu Nayar, which solve my problem. But when I call on that number, I found that the number is not exist.Such wrong information is given by him. Also when I talked to piyush he told me that he didn't get my voice clearly so go to the terrace where the network is full even then he told me that your voice is not came clearly. And this problem is faced by my friend circle also and same response is given. So, Sir/madam I hope that you can understand my situation and you take the necessary step regarding the problem.

Dear Sir/Ma'am, I recently noted my vodafone tariff plan for the number [protected] have been changed. I was enjoying the privilege of 0.40 Rupee for all local calls. Its so funny that vodafone has raised my tariff plan to 0.90 Rupee for local calls. I was wondering how vodafone can expect us to be its customer when all other network provide cheaper tariffs than this. Its annoying when one customer care executive instructs me to visit vodafone store to revert to my older tariff plan and another executive tells me that there is no way that I can switch back to my old tariff. I do not know whom to trust. Please provide me a solution for this immediately or I am changing my network provider. Thanks to number portability. My e-mail id is [protected]@yahoo.com

Dear Sir, I have recharged an internet pack of Rs.155 which provides a 1 Gb data plan. The company gave a plan of only 750 Mb.On calling the customer care outlet, the same said that the pack is changed to a 750 Mb plan.But the same information was neither conveyed to me nor the website of the company displayed the same. It was only after I called the service center that I came to know about the changed plan. I would therefore request you to kindly look into the matter and provide me a 1Gb plan. Regards, Vishal Bajaj ([protected])

My mobile Number is [protected].

I have received the bill for the period 27.07.14 to 19.08.14.
I am charged Rs. 105 in the bill under the downloads item.

1, On 28/07/14-12:50:07 handygo_javagame_2 Rs 20.00.
2, On 30/07/14-16:03:19 handygo_javagame_2 Rs 20.00.
3, On 02/08/14-16:30:00 hello1_tvallsouth_ RS 30.00.
4, On02/08/14-22:04:02 animation_download RS 15.00
5, On 11/08/14-19:10:07handygo_javagame_2 Rs 20.00

These items I never downloaded or tried to download the same.


So, I kindly request you to refund the same as early as
possible.

Dear sir, I am soumick paul & My vodafone no is [protected], it is a postpaid connection. I am using this connection from 7.8.14, The networkrk service is disgusting & It has been from 27.8.14 Without informing me . I want to discontiue this connection immrdiately. Please deactivate this vofafone connection immediately or i will not be responsible for my actions because i will not pay the bill amount whatsoever. Please take the reguirrd actions & Deactivate this conneconnection