Vodafone India Complaints & Reviews

Hi, I am Joita Bhattacharjee, I have a prepaid number : [protected], which I have recharged online with rs 100, talktime rs 86, on 27/08/14 at 10:51 pm. I am highly disappointed with the fact that I haven't received the amount on my vodafone account, instead my account balance was low and outgoing was barred, due to which I had to face lots of harrasment. The amount of rs100 has been deducted from my debit card though, recharge successful sms also I have received, unfortunately I haven't received any talktime! I Have tried to state my problem over phone (198), but the service executives have tried to transfer call to their senior executive, which didn't happen and call has been hung up several time. Should I forget that I am supposed to receive a balance of rs 86 as talkime with my recharge being successful?? Or I will receive any communication from your end, I am not sure of. Waiting for a response ASAP.

i bhavesh fagania i have arunning 3G plan on no.[protected] company deducted 49+49+99 toal 197rupess

in the name of internet ads clicked or touched

and even after that they have no info what i have downloaded or clicked wich ad

and there is no message after deduction

as i keep tab of my balance i realised

then i checked through last 3 charges

many internet companys are doing this

PLEASE CONSIDER OR LOOK INTO THE MATTER

CRORES OF FRAUD

I was done a Recharge on my vodafone mobile no [protected] of 5900 on 15/7/2014 and today my balance was debeted by company without any reason and i was already talk with vodafone costmer care on 111 but they told for go back in which shop where i was done recharge but retailor said i not respocsible after one month.. So now please register my complain and case on vodafone and i want to my 6000 of balence

sir, this is to inform that i have already filed a complaint against the bad network coverage in my area which has popped up now(SELAIYUR, MADAMBAKKAM, CHENNAI-600073). The problem has still persisted regarding internet plans.this is an example of irresponsible behaviour of your company and technical team.if this continues to be the case, i would surely have to switch to another telecommunication agency.try to solve it or else i will stop using your network further...my no.is-[protected]...

Hii, This is Kavita Chopra. i have ported my network from idea to vodafone taking a corporate postpaid connection. I am an employee of Ericsson India Global (Gurgaon-DELHI) From last 18 days my incoming and outgoing service is barred. I am continously contacting your people to get this issue resolved. I contacted Mr.Brajesh ([protected]) more than 10 times . He is not at all taking this issue seriously and now i want to close this connection permanently. and i dont want any bills to be send to me, as I am really disappointed by your service. My alternate no. is [protected].

on 16th august i have recharged my no [protected] with tarrif voucher of Rs 12 so that my call rate will be 35 paise per minute, but till now it has not been activated nor my amount has been refunde. i have called many times to customer support executive but nothing could be solved. all were giving me 24 hour time till now it 12 days has been elaspeed but no action has been taken. i want to file case aginst vodafone mobile karnataka MOHD TARIQUE [protected] BANGALORE

I have concern about VAS billing at Vodafone. Hopeful to have a resolution soon. My Vodafone number is [protected]. I am being charged monthly for VAS services such as Mydala, Tvallsouth, Mobilart and Myplex. These are subscriptions I never made. I think it gets activated by accidentally clicking on various ads which Vodafone publishes in the various apps. Itx w is clear fraud being practised by Vodafone. Just clicking on some anonymous link should not activate a monthly paid service, there should be proper mechanism to activate monthly VAS services. I already raised my concern regarding my last month (July 2014) bill. The Vodafone executive assured me this will be blocked, so I went ahead and paid the charges. But the same have been levied this month too, with more services added with more charges. This is plain ridiculous. Request you to cancel these subscriptions and revert the charges in my current bill. I do not want to pay for the services that I neither subscribed to or use. Being an IBM Corporate customer, I certainly expect fair service from Vodafone. Hoping to get my concerns addressed at the earliest.

Before leaving India to US on 23rd of this month, I was sent a message from your New Delhi office that international roaming was activated. But on arrival in US, I find international roaming is not working. I need urgently. Please help. I am having your service for the past more than 15 years.

Hi my name is Bhawana.n.I m using relience.my.no. Is [protected]. N.its on.my husband's name.I keep getting calls frm ur executives to change ovr to Vodafone.n I keep tellin.thm tht I m.nt interested.complaint is about th person who called me today ( 27th Aug 2014) at 15:50 from +[protected].
This guy told me tht his name is raj which I m.sure was a lie.
I explained him.in.hindi twice tht I m.nt interested to.change over.n ths exective o[censored]rs told me to explain.th same thing to him in english.
Ths guy had no manners.he was misbehaving on.th call.o asked him.to apologies n he didnt n gave th ph to sumone else.n.they kept on laughing.
Wat wud u allow ppl to harras us through cold callin wen u knw we r nt on ur network.n aftr disturbin us ths is Hw ur employees behave wth us.this is dsgusting.Vodafone better Tk action against ths boy or else I ll b goigoin to th Nect level to escalate this.

I Purnima Gupta using a vodafone postpaid no.[protected] with 3G plan of 650 i call 23 of august b'coz the last date is 24 august 2014 for converting it in 250 of 3G but ensure me they changed it but after that i call on 24th August they said its not converted and you will pay ₹650. And also ensuring for a back call also for solving problem but it is not happened and after that I call the company approx 7 to 8 times for deaving the sim but they didn't deactibated the sim and also disconnected my call 2 to 3 times. Still the plan of ₹ 650 activated on my no. Hence, they neither want to change my plan nor deactivate the sim .This imposed by the company on me its a pure cheating and theft also.

Hi I am frustrated the way vodafone handle custome problems. Last two days, my cell phone ( [protected]) outgoing call is blocked, three time call logged but no outcome, I feel, there is nobody in vodafone to attend the custome complaint. I am fed up &and I need support, please help me. regards Saroj Burm anan

Dear Mam/ Sir i have lost my phone n i appleid for the duplicate sim which i have already recieve on 26/8/2014 aroung 6 pm . As per the customer care executive of your company it has to be start in next 4 hours after receiving the sim n activation call, which i have already done . Hope to have prompt reply from your side . tii time mah sim is not activated yet 1:05 pm Mobile no : [protected] Name : Mukesh Kumar Sharma Billing Add : B-29 . sector 65 . Noida mail id : mukesh.[protected]@gmail.com

Hi, I am a frustrated customer of Vodafone, have been using vodafone for 5 years now and always knew that when you change to postpaid they always do fraud, but i trusted them and opted the postpaid offer on March 2013 Since march my internet data package is for unlimited 3G data. on 10th July, customer care lady calls me (they are so irritating that the call everyday to promote their offer) to ask if i am satsified with my vodafone unlimited plan, should i activate it? i said yes i am and i will continue with it on 21st July they disconnect my service and send a bill of 10, 000 rupees, i call their service team they again give wrong information. from 21st july to 22nd august i have been visiting the vodafone mulund store almost everyday meeting deepa and sandeep, and on 22nd august they say they cant assist me...its my mistake i have sent a message, i have not and they do not have the proof of the message from vodafone accepting the same. nor are they sharing the recordings of the call center lady, they asked me to write a email to corporate.[protected]@vodafone.com the guy (swapnil Dongare) writes an email back with mentioning my contact number completely wrong!!! what the hell??? I am writing to them on social media too everyday, but no reply. their service is completely ruined. The problem is these people are big frauds Service Request Number[protected]

My number is [protected] I have been charged INR306 for download of the following apps consecutively wapvilla_ppd hello1_tvallsouth_ I have never approved for such a download and was never told before i was charged. Customer Care Executive have no idea about this. This is highly disappointing.

Hi I have been trying to change my plan to 1299 red plan however have called your customer service on 111 and they know absolutely nothing junk of then have contacted the complaints team and they too don't know how to talk to customers I'm extremely fed up of calling I need a revert and explanation why my plan hasn't change my no is [protected]...

Hi All, i am a vodafone customer. I was charged for MyDala from my vodafone account without permission and i wasnt abuot this as well that a payment can be made without confirmation. When i called vodafone customer care they advised me that i was charged for mydala.com whihc i did not access for any purchase. Thisis something that is really worse.I want to get a refund for this amount.

I am resident of santa cruz- goa. Being a loyal customer its my duty to inform about the issues facing by me and my fellow colleagues. From past few weeks my dongle [protected] and phone number not getting proper or can say no network the same is been directed to customer care too but apparently without solving they seems to be very busy and no problem solving attitude. sir its not like that in market no service provider whereas they seems to be better please do not direct us to choose them. yours faithfull rajeshbiswal [protected]

I have been a Vodafone subscriber for 5 years now. Currently, I am living in RNA Azzure building in Kher Nagar, Bandra East. There is no signal in our house, so we have to step out of the house to recieve or make phone calls. Please analyse and rectify the problem as we were contemplating number portability. Phone number is[protected]

sir i will ilike to bring into ur kind notice that my bill for the month of june 2014 was pending because ian did not receive the bill.I my self went into your office at nahan and deposited the bill for june as well as july2014 on last friday i.e on 22-8-14...but still sir my outgoing is barred and when ever i try to make a call i get the response that ur bill is still due...even ur employees at nahan branch say that they cant help me in any way as it is a problem of postpaid and they ask me to go to poanta which is 45 km from my house...even i cant make a call to the customer care from my cell...sr pls do the the needfull

Hi, I have requested vodafone customercare to deactivate my postpaid number several times and no one is taking any action on it. I am currently out of india and i have submitted all the required documents to deactivate my account through online as well as sent documents to vodafone store but they are not taking any actions on this. My Email id is even wrongly registered at their end and sent mail through my right email id. Now i talked to customer care and now they are telling, next month' bill has been generated so i have to pay that. This is totally cheating with customer. They want to take money from customer doing fraud as it is their fault not to take action on right time. Please help me on this. My Post paid no# [protected] Email iD: [protected]@yahoo.co.in