Vodafone India Complaints & Reviews

Hi Madam/ Sir I am Al-Imran Patel Mobile no. [protected]. Referred my friend to your Byculla Vodafone Gallary for new post paid connection. My friend Nazneen had purchase a new Handset. Her new connectionno. is [protected] The customer care Rep Adarsh assisted her in a very pathetic way. Because of him we had to break the warranty of the phone. The slot of the phone was of normal size and Adarsh inserted mini Sim card due to which we had to take to local tech. to remove and within a day warranty was void of a new handset I went and asked him why he inserted a wrong card when he was not sure how to do it.. He lied to me stating that he told my friend to visit Voda phone tech. to insert card. I asked Nazneen and she said that he only initiated that he will insert the card in the phone.He should had referred Nazneen to red Tshirt guy for inserting SIM Allthought he provided another SIM to insert but he failed to register another SIM and had broken SIM registered due to which we also had difficulties activating the new SIM Finally I figured out the reason and called Vodafone helpline and gave the new SIM number and within few miuntes the line got activated I think a person like Adarsh needs more training handling Vodafone queries and immediately be removed of from his current profile as he ruins the cust's handset warranty as well as de to rates Vodafone image. I was told USHA is the team lead but she didn't handle the situation properly. I was astonished she told me that he was new in Vodafone staff. She only said sorry where in I lost my entire 1year of Warranty of my handset because of Mis handling from Adarsh ends. Towards the entire story I will not recommend Vodafone to anyone else. Had a very bad experiance. with them. Regards Al-Imran Patel [protected] Available After 6pm

i am having 100 rupees monthly rental plan with limits of 300MB . I used under limit, but bill comprises more than its monthly rental. I suffered several times with same situation. I went to vodafone store also but as usual server down problem is common there, so i didn't get any fruitful conclusion for my problem. I request you to look into my matter and reduce the extra amount of bill which was not promised by vodafone at the time of commencement for Internet plan . thank you.

Dear Sir, I recharged my mobile no. [protected] with internet data pack INR.28 . Once i recharged my mobile with this plan. The validity is showing for only 4 days up to 10-Sep-2014 (actually it should come upto 12-sep-14). I have proof that vodofone website is showing validity for 6 days for this recharge. Please take necessary action against this worst company. Thanks Ramu

Dear Sir, My relationship ref no is 5.82143.00.00.100117 vodafone has wrongly charge with the name of ig micromax_gm_99 two times means total 198, i have ask them regd this they told me that you have used it but i never used i don't know what is this.So request you please do do something regd this.

Sir, It is to inform you that I have applied for a new Vodafone pre-paid connection on dated 04/09/2014 against vodafone mobile number [protected]. I called to customer care at toll no. 117 on dated 05/09/2014 and they inform me that your name and address is not the same the documents which you have given us. I called several times, but they are not listening me and their behaviour is very bad with the customer. How they have changed my name, father's name, address and my ID and address proof, which I have mentioned in new connection form with documents ? Kindly look into the matter personally and to resolve my problem a.s.a.p With best regards, Sanjeev Kumar H. No. 99, Street No. 3, block-A, Sheetla Colony. Gurgaon-122001

Dear Sir, Myself Manish Tare a Vodafone Mobile Customer. My mobile number is [protected] Mumbai Circle. On date 31/08/2014 12.04 i am had recharged my mobile INR 251/- to active 1 GB 3G Data plan For 28 days through main Balance Deduction. Today I got a sms from vodafone that i had used 80% data . But I have dought about that . so I check my data balance *111# there i had showed My data plan is 300 MB 3G activated for 28 days.(please find the snap shot of The data usage message). Many Times I had called to Vodafone customer care but i had not got any positive responce . So, please check my details about data plan Help me in positive feedback. Otherwise i will Go to consumer forum to complain . Regards Manish Tare [protected]

I have been using 3g in mysore since 1 months with my chennai corporate number without any problem. But all of a sudden, since evening of 5th September 2014, am unable to connect to 3g network. I tried contacting customer care, but they are saying that the 3g service is not available in roaming. But in vodafone India site, it clearly states that 3g is available in roaming also. Please help me with this problem.

Hi, I have tried reaching out to Vodafone Customer Care couple of times since Morning but there is no positive feedback from Vodafone. This is really not acceptable. There is some unnecesary deductions happening since last couple of days. I am using Wi-Fi and my Internet data usage system is disabled since last couple of days but still there is lot of deuctions taking place. I am trying to figure out what's wrong but your CSE is making me fool. Can you please let me know why are these deductions taking place and refund all my unnecessary deductions.

sir this whole mail i had send to vodafone people of mumbai and persons of hello1 who r charging me, on 27 august had send mail to [protected]@hellotv.in and [protected]@HelloTV.in bit still i didnt got answer form them in mail or a call back, today on 6 sep 2014 i m mailing this mail to all of them I am associated with vodafone from past 13 years and i really expect, that i not be charged again for any unknowing downloads from my previous month, this and next bill onwards. what type of charge is this, all fake, i send message to CAN HELLO1 it says Dear User, You don’t have any activated service in our system. Thanks wow vikas named person got refund and i didnt what type of service is this see this link many many complaints but not try to help out, my number is +[protected] jignesh, mumbai http://www.consumerforums.in/vodafone-fraud-in-data-plan http://www.consumerforums.in/vodafone-bill-charged-d2c_mgossip_pack49 i m mailing this mail to both TVallhello1 and vodafone, i have not subscrivbed to any of these pack what vodafone is charging, and i want answer form hellotv also i[censored] r not answering now than fine, i had mailed to hellotv on 27 august also but no answer form hellotv, what type+ of charges are+ they adding without any details, i want answer, i tried CAN TVALL but nothing, it says you have not subscribed for any packages, vodafone u can check my messages sending on 28/08/2014 at 16:06 and on 05/09/2014 at 22:56, now what do u want to say for what i have been charged now and other MSG of CAN HELLO1 on 06/09/2014 at 08:03 now+ what do u say what is all this cheating form vodafone, i want all my money voadone looted form me back, now+ give me answer about this, but vodafone cclearly said no to me, and now in new bill cycle also i got added that amount, i m not paying all this, i m porting out from vodafone all fraud charges they are adding. first of all to these person who answered me on vodafone call, please try to make me understand the deactivation or+ give me proof of these charges, , please Explain me, and what is the source u charge us, u dont have any track u say than how u r charging us, seee this link https://www.vodafone.in/vas/pages/hello1_tv.aspx https://www.vodafone.in/vas/pages/alerts_services.aspx it is mentioned in vodafone itself, how much cheating this is sure from vodafone now these all charges r fraud and vodafone is looting us to pay their taxes which r due, how rubbish is all this, i m porting out from vodafone i wont pay a single bill form now, ididnt saw any such thing in IDEA provider, infact they aproach our query nicely than vodafone, i want my money refund, in last month bill also i was added 99 + 30 rs in my bill, this is worse from vodafone now there was an person who blamed me that vodafone dont have third party tracking, butin their site it is clearly give, now what would vodafone answer of please help me this month i have been charged for Downloads 24/08/14-17:02:52 hungama.com_value_ 0:00 50 rs 25/08/14-23:54:14 hungama.com_value_ 0:00 50 rs what rubbish is this, in some consumer for+ums i read vodafone has reversed all those thing, last month bill of mine 4th july to 3rd aug 2014 i had charged for 129 + service tax for+ nothing i had downloaded and vodafone is not admiting for what those are not giving me proper answer, and now this month 100 rs charge for+ somethig other downloads this is total rubbish, i m not paying now vodafone anything for this now, vodafone is now on cheating thats all, after sending some cancel sms i received for+m vodafone itself i havenot subscribed to anything, this is now total rubbish form vodafone, i want answer where i had been charged for show me the details, , if vodafone is not giving me now my 129 + 100 and service tax they took form me i m not paying to vodafone now the bill this is total loot, i dont surf anything, iuse whatsapp, wechat and all, in other apps cricbuzz and moneycontrol, thats all, how come all this rubbish download charges

Sir I m regular user of vodafone internet from last few months . sir i m using the plan off 155 rs per month 1GB 2G data.today i make the recherge but i get 525 mb data in the place of 1GB on my no-[protected]. Then i make call on 198 from my another vodafone number [protected] but the behaviour and responce of customer care executive are very un-acceptable. Secondaly sir they say that the plan was change from first september but there is no information about that on *111# .and to the vodafone distributor too till today. And ther is not mention that t&c apply. If the plan was change then its ur responsibility that u should inform ur customers but this type of any action not perforn by ur team. Sir i request u to plz solve out the problem of mine .otherwise we dont want to be the customer of this reputated cellular service. Sir plz consider it. My email. - [protected]@gmail.com

i had activated the below bonus card of Rs 125 on 06/09/2014 mob no [protected] MRP (Rs) 125.0 Recharge/Bonus card Bonus Card Talktime (Rs) 0 (Equivalent mins) 0 Benefit 625 MB of 2G data usage Free.Valid for 25 days Validity (Days) 25 days Access Fee (Rs) 111.2 Service Tax (%) 12.36 as it was on the website and i activated it after the activation i got confirmation that the same service has been activated but i didn;t get 25 days of interet validity instead i got only 16 days of validity wen i tried contacting customer care they said the bonus card wic i activated had expired but still this bonus card is available in there website. I want this bonus card to be deactivted. They should pay me back watever amount the have gained by using this offer

I am 15years old Vodafone customer my number is [protected] sometime Vodafone give me good service some time its bad but I never complaint to Vodafone I have buy new number is [protected] for internet only. but 3G service is very bad it s not working properly. I am giving complaints regular first I give complaint for good service they sad we will give you good service but they don’t, After it I give the complaint please closed my number ([protected]) and Vodafone say we will closed this number they giving me a complaint number ([protected]) but they don’t disconnected it but now it s very painful for me Vodafone do not want to listen anything .I am going Vodafone store 5 to 6 time I am taking customer care many times but they say we cannot do anything tell me where I will go Vodafone deactivated my outgoing calls without giving me any information from this number([protected]) and they told me that we will properly disconnected your service I am going regular your Vodafone store, and 5 to 6 times by calling I already inform this to customer service but nobody take responsible for this some time, they said we will connect with senior till that be patient on the line. I was waiting around15min at every time after that the call was disconnected automatically. is very horrible to me and making a head ache as well. Sorry to say I am going to consumer court because you don’t care

Hi, This is Phanesh bearing the Vodafone number [protected]. I haven't been using the Vodafone services since May 10th as i left to Dubai on personal grounds. Wish to disconnect my services and clear all my dues. In person, i can't make it to any of your Indian Vodafone stores. Cleared all the dues till April 19th 2014. Request you to do the needful as earliest. I am willing to settle my account and discontinue the services Thanks & Warm Regards, Phanesh

i have recharge my no on 27 june by Rs350.but from my bank account amount deducted two times (Rs 700) i have submit the complain they only replies they solve the problem in 48 hrs but it is more than 2 months and they not solve the problem and now they stop repling the mail.

Dear Sir, This is Vijay Sharma and my no is [protected] and this is CUG no. of Parksons Packaging LTD Rudrapur Pant Nagar Uttakhand.263153, dear sir some times back I have received a call from vodafone that was auto generated call and your system told me we have activated 3G data pack. but for your kind information I am using Samsung Guru that does't have 3 G facility. and today I have received my mobile bill in which you are charging to me 146.77 INR then I have raise a complaint in your 198 No. but they told me this service is activated from Meerut vodafone outlet and I am leaving in Uttrakhand Rudrapur, how this is possible to go Meerut and activated this service, if I want to take this service I can go at Rudrapur outlet it self. And today I called to talk Mr. Ankit Rastogi and Mr. Nitesh Agarwal who are representing Vodafone at my company( Parksons Packaging LTD Rudrapur Pant Nagar Uttakhand.263153) but they are not picking my phone then finally i am writing this mail to you for solution and reversal of 146.77 INR. ASAP.

I have been a victim of wapvilla_ppd.Vodafone charged
me Rs.49 for this and more downloads in Aug Bill. I have never
download the application but they are telling it is downloaded by me.


Kindly help & Support.


Kind Regards


Pareek Jain

Dear Sir, I am Customer of Vodafone since last 3 years, but five days before i have no network in my mobile ([protected]) and the following message displayed "SIM CARD REGISTRATION FAILED" So I humble request to u please solve my problem as soon as possible. Regards, mukesh kumar [protected]

Within 10 days of 3 g recharge of rs 147, I got message that 90% consumed and left with 21 mb balance. 90% of 1gb is apprx.900 mb.and rest 100 mb left. How your server mentioned that 21 mb left. Infact I updated one game yesterday(4/09/2014) Of 59 mb.. Till then i was havi 790 mb of data. I one day all over?? How?? Kindly look into this matter..

When I received my bill, downloading charges were there.the charges imposed on me were about something which I hadn't requested.overcCharge of data usage was also there. These charges were imposed without informing me.and I also haven't been informed about the expiry of my data pack. Kindly Pay your attention towards my complaint.and reduce these extra charges from my bill. as Soon as possible.

my mobile number is [protected] i want to change the address of mine and request vodafone to deliver the bill on address below: Sukumar Maji Visha Arcade, Room No - C-401, Plot No- 10, Sector - 4, Kalamboli - 410218, Navi Mumbai, Maharashtra....