Vodafone India Complaints & Reviews

Address: New Delhi, Delhi

I am 15years old Vodafone customer my number is [protected] sometime Vodafone give me good service some time its bad but I never complaint to Vodafone I have buy new number is [protected] for internet only. but 3G service is very bad it s not working properly. I am giving complaints regular first I give complaint for good service they sad we will give you good service but they don’t, After it I give the complaint please closed my number ([protected]) and Vodafone say we will closed this number they giving me a complaint number ([protected]) but they don’t disconnected it but now it s very painful for me Vodafone do not want to listen anything .I am going Vodafone store 5 to 6 time I am taking customer care many times but they say we cannot do anything tell me where I will go Vodafone deactivated my outgoing calls without giving me any information from this number([protected]) and they told me that we will properly disconnected your service I am going regular your Vodafone store, and 5 to 6 times by calling I already inform this to customer service but nobody take responsible for this some time, they said we will connect with senior till that be patient on the line. I was waiting around15min at every time after that the call was disconnected automatically. is very horrible to me and making a head ache as well. Sorry to say I am going to consumer court because you don’t care

Dec 5, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Sep 06, 2014

Updated by parvez aziz I am 15years old Vodafone customer my number is [protected] sometime Vodafone give me good service some time its bad but I never complaint to Vodafone I have buy new number is [protected] for internet only. but 3G service is very bad it s not working properly. I am giving complaints regular first I give complaint for good service they sad we will give you good service but they don’t, After it I give the complaint please closed my number ([protected]) and Vodafone say we will closed this number they giving me a complaint number ([protected]) but they don’t disconnected it but now it s very painful for me Vodafone do not want to listen anything .I am going Vodafone store 5 to 6 time I am taking customer care many times but they say we cannot do anything tell me where I will go Vodafone deactivated my outgoing calls without giving me any information from this number([protected]) and they told me that we will properly disconnected your service I am going regular your Vodafone store, and 5 to 6 times by calling I already inform this to customer service but nobody take responsible for this some time, they said we will connect with senior till that be patient on the line. I was waiting around15min at every time after that the call was disconnected automatically. is very horrible to me and making a head ache as well. Sorry to say I am going to consumer court because you don’t care

Verified Support

Sep 10, 2014

Vodafone India Customer Care's response Hello Parvez Aziz

We request you to share an alternate number so that we may get in touch with you & address your concern.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Hi, This is Phanesh bearing the Vodafone number [protected]. I haven't been using the Vodafone services since May 10th as i left to Dubai on personal grounds. Wish to disconnect my services and clear all my dues. In person, i can't make it to any of your Indian Vodafone stores. Cleared all the dues till April 19th 2014. Request you to do the needful as earliest. I am willing to settle my account and discontinue the services Thanks & Warm Regards, Phanesh

Vodafone India customer support has been notified about the posted complaint.

View replies

P

phanesh

Sep 8, 2014

Request your immediate assistance as the date to next bill cycle is getting close.

Reply

P

phanesh

Sep 10, 2014

Kindly treat this as a gentle reminder to my request dated on September 06th 2014.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

i have recharge my no on 27 june by Rs350.but from my bank account amount deducted two times (Rs 700) i have submit the complain they only replies they solve the problem in 48 hrs but it is more than 2 months and they not solve the problem and now they stop repling the mail.

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

View replies

P

priya88

from Noida, Uttar Pradesh

Oct 6, 2014

Your customer care number does not give option to talk to customer care executive, which is very bad on you company's part. There is no value of customers. Unnecessarily 200rs were deducted from my number without any intimation and now there is no service top lodge a complaint. Highly dissatisfied by your services! you are loosing your customers! i want my balance back and do not want any download activation. My no:[protected]
Again today I have lost my 150 rs for unwanted deduction from Vodafone service. I really upset or harrash from vodafone. My no is [protected] I am surely decide leave from cheated vodafone company. I have 2 sims and all sims port into another connection...

Reply

M

mohammeds.sk7

from Hyderabad, Telangana

Nov 9, 2014

Hi, My Name Is Mohammed Ilyas I am Residing At 18-8-241/J Moin Bagh, Sanotsh Nagar, hyd. To Much Amount where Deduction From My Account I am Observing From 2 Or 3 Months, send my Total Amount Credit to My Account
My No. [protected]

Even I did not get Proper Network Connection

Reply

H

hophu

from Solapur, Maharashtra

Jan 2, 2015

Dear concern,

First my complaint is for your poor customer services.Today (2-jan-2015) i called twice to your customer service center and they picked my call but without any resolution droped my call. Now amount 350 deducted from my account as i have activated internet pack with balance of arround 1500 mb data.. plz clear it ASAP... Take action against those persons who picked my call and drop without confirmation... Reimburse my all money in my account otherwise i will portout from your services...

Reply

P

prabhumani

from Bengaluru, Karnataka

Feb 16, 2015

Hi
i am prabhu my mobileno [protected].today at 05:03 PM i get a missed call from this no (+[protected]), and then i try to reach the no and they pick the phone. but no response. i hang the call after 30 sec and they debit the 60RS from my account.i call to vodafone customer care and they tell that its internet fraud no. but you are the responsiblities for this take this is complaint and refund the money. my mail id [protected]@gmail.com

Thanks &amp;amp; Regards
Prabhu

Reply

N

Nijamu

from Mumbai, Maharashtra

Jun 17, 2015

my mobile no is [protected]. I have reached 65 INR. Suddenly they are deducted 55 INR and customer service are provided wrong information. simply they are cheating ... They are telling lie ...

Reply

S

sohelrana

Jun 17, 2015

On 17th June 2015 amount of 20 rupees was deducted from my balance for gaana khazana service and rupees 7 for hot chilles service without my concern.my phone no. is [protected].now when I am calling on 198 for complain a response is coming that- you have dialled a wrong number.

Reply

S

sohelrana

Jun 18, 2015

I contact vodafone customer care through 199 using the option -number portability, complained about 198 and those unwanted services, they took my complain and deactivated those services and returned the deducted balance.

Reply

Helpful

Found this helpful?

7 Comments

Post your Comment

Comment Guidelines

Address: Udham Singh Nagar, Uttarakhand

Dear Sir, This is Vijay Sharma and my no is [protected] and this is CUG no. of Parksons Packaging LTD Rudrapur Pant Nagar Uttakhand.263153, dear sir some times back I have received a call from vodafone that was auto generated call and your system told me we have activated 3G data pack. but for your kind information I am using Samsung Guru that does't have 3 G facility. and today I have received my mobile bill in which you are charging to me 146.77 INR then I have raise a complaint in your 198 No. but they told me this service is activated from Meerut vodafone outlet and I am leaving in Uttrakhand Rudrapur, how this is possible to go Meerut and activated this service, if I want to take this service I can go at Rudrapur outlet it self. And today I called to talk Mr. Ankit Rastogi and Mr. Nitesh Agarwal who are representing Vodafone at my company( Parksons Packaging LTD Rudrapur Pant Nagar Uttakhand.263153) but they are not picking my phone then finally i am writing this mail to you for solution and reversal of 146.77 INR. ASAP.

Aug 13, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I have been a victim of wapvilla_ppd.Vodafone charged
me Rs.49 for this and more downloads in Aug Bill. I have never
download the application but they are telling it is downloaded by me.

Kindly help & Support.

Kind Regards

Pareek Jain

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

Dear Sir, I am Customer of Vodafone since last 3 years, but five days before i have no network in my mobile ([protected]) and the following message displayed "SIM CARD REGISTRATION FAILED" So I humble request to u please solve my problem as soon as possible. Regards, mukesh kumar [protected]

Dec 2, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2014

Vodafone India Customer Care's response Hello,

We called your number at various intervals but were not able to reach you hence request you to share with us the best time to reach you.
http://bit.ly/1uJnMOx

Regards
Vodafone.India

View replies

S

sindhuja

from Hyderabad, Telangana

May 2, 2015

The mobile data stops at times, though signals are available and its shows that vodafone network is not available or registration failed. I have to keep registering on the network again and again, its becoming very irritating. I HOPE THE PROBLEM IS FIXED SOON.THANK U.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

Within 10 days of 3 g recharge of rs 147, I got message that 90% consumed and left with 21 mb balance. 90% of 1gb is apprx.900 mb.and rest 100 mb left. How your server mentioned that 21 mb left. Infact I updated one game yesterday(4/09/2014) Of 59 mb.. Till then i was havi 790 mb of data. I one day all over?? How?? Kindly look into this matter..

Vodafone India customer support has been notified about the posted complaint.

View replies

S

Shweta Nagpurey

from Pune, Maharashtra

Feb 18, 2015

These vodafone people are very fraud guys. And they never accept mistakes at their end. Even I am facing similar issue and was changed wrongly 2times. Worth vodafone.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

When I received my bill, downloading charges were there.the charges imposed on me were about something which I hadn't requested.overcCharge of data usage was also there. These charges were imposed without informing me.and I also haven't been informed about the expiry of my data pack. Kindly Pay your attention towards my complaint.and reduce these extra charges from my bill. as Soon as possible.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

my mobile number is [protected] i want to change the address of mine and request vodafone to deliver the bill on address below: Sukumar Maji Visha Arcade, Room No - C-401, Plot No- 10, Sector - 4, Kalamboli - 410218, Navi Mumbai, Maharashtra....

Helpful

Found this helpful?

Write a comment

Address: East Godavari, Andhra Pradesh

i am dr.sidhartha kiran using vodaphone connection [protected] from last 12 years. i happen to activate internet services to my mobile 2 months back. i got it activated after talking to customer care service and i remember i activated 2gb 199 rental plan of 2g service.i was using it by suprised to find i crossed 3000 rupees bill . when asked how they said i used my internet but i did not cross my 2 gb limit . they in turn say that i activated 1 gb plan for 99 rental, which i didnt. when asked for the details they keep saying something. frustrated i got my 2gb plan reactivated on aug 27. they are cheating me by activating a igb plan and made me over use the limit and now slapping a bill of 3000 a month.

View replies

Vodafone India Customer Care

from Hyderabad, Telangana

Sep 10, 2014

Verified Support

Hello Sidhartha Kiran,

We request you to share an alternate number and a suitable time so that we can contact and update you on your concern. We could not reach
you on your number 9****4***6 at 11:53 AM when we called. We shall update you on your concern by 12 Sep 2014.

Regards,
Vodafone India

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Vodafone India is taking advantage of less knowledgable population in our country. Problem: 3g Network is ristricted from Having Continuous Connectivity Perpetually by vodafone india. How they Scam People: Vodafone is Manipulating 3g Network hidden under the " Fast Idle" problem. What Happens: Network is Switching Between 3g, h and h+ and make it look like network congestion. How they get away with it: Our People are scam with thier cheap illiterate answers from thier customer service. basically hiding the fact that vodafone is scamming 3g users with "LIMted Connectivity" Only Small Packets of data are moved over networks to avoid costs over low grade towering system. Fast Idle or fast dormancy is used to save battery to the phone but vodafone manipulated it to limit the data connectivity. usually it cant be disabled using #9900# but in out country vodafone has disabled this to fool us and scam innocent non technical customers. Raise your voice 3g Users or continue being fooled by vodafone india .

Vodafone India customer support has been notified about the posted complaint.

View replies

D

Dilip Tyagi

from Mumbai, Maharashtra

Sep 5, 2014

I have noticed this too and its has been goin on for very long.

Reply

R

Ruzan Vesuna

from Mumbai, Maharashtra

Sep 5, 2014

yes i have noticed this and helplessly complained many times to vodafone and even exchange my smartphone thinking it is hardware problem.

Reply

D

Don Petrucci

from Mumbai, Maharashtra

Sep 5, 2014

Im Glad Someone is putting this up. I have had Same problem but i was misguided evrytime by vodafone say it network congestion.
are we goin to get an answer for this?????

Reply

R

Raman Unni

from Mumbai, Maharashtra

Sep 11, 2014

is vodafone going to reply to this thread or they are planning some new scam

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Respected Sir/Madam, I have been charged rs. 49 for downloading "Wapvilla.ppd". I checked twice my phone history & found where as I have never ever visited that site, so downloading any thing is an impossible question. Moreover, When i done a web search from laptop i found its a "Free site" & on the same lines i found lots of only Vodafone customer has faced the same problem (links added for your reference). Vodafone India Complaint - Wapvilla Ppd Download charges http://www.consumercomplaints.in/vodafone-india-wapvilla-ppd-download-charges-c9...⇄ http://www.grahakseva.com/complaints/193963/vodafones-wapvilla-download-charges So, Surly it can not be a coincident... I just ported to Vodafone 2 months ago. Even in the very first bill there was unfair charges added which has been rectified later, after i noticed & approached and now again in the second bill i am suffering from the same pain. Every month an individual customer can not fight for the same thing again & again, So I request to take some necessary action on the concern of deducting unfair charges & troubling the customer. Details: Pramod Merwani, Vodafone no. [protected], Email: [protected]@yahoo.com Regards, Pramod Merwani [protected]

Dec 5, 2016

Complaint marked as Resolved

Verified Support

Sep 10, 2014

Vodafone India Customer Care's response Hello Pramod Mirani,

We were unable to contact you on your numbers at 12:45 PM. Kindly share the best time to reach you.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandigarh, Punjab

I am being wrongly charged Rs 30 for downloading unknown thing under the head mobilart value pack. In the month of May 2014 i had raised the complaint to 'corporatecare.[protected]@vodafone.com' but no action taken. Now again same thing is charged for aug 2014.They think we are kids and say sometime smart phones will downlo ad without our knowledge. But no chargeable service will activate wihtout user accepting the terms and conditions. This way thy can send bills worth thousands of Rs wihtout our knowledge. Even after threatening to go to consumer court the company didnt bother take action on my email. On searching over the internet i found many people facing this problem, kindly do something on this if possible. To protect innocent indians to be robbed by this VODAFONE. Thanks Rahul

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Ami Koushik Naikel, amar Vodafone no holo: Ph: [protected]Ami[protected] er AM time te 1 ta call korar chesta kore chilam but sei call ta "No answer" response dai.tar por ami jakhon sakal 6am te call korte jai. takhon dekhi amar call hochche na. tar por ami balance check kori, dekhi amar sob balance kete neoa hoyeche.tar por ami voda phone customer care te call kore puro baparta boli. takhon ora bole apni call korechen. ami bhalo kore moblieta dekhe niy j amar asabdhanota te kono call hoyeche ki na and tarpor akta complain nite boli karaon ami jani amar poisa ta sudhusudhu kete gache, kono call o hoi ni, may be kono sytemer problem.ora kono to help korloi na abar bole dilo amni jakhusi korte paren kono complain nite parbo na. amader system thik ache apni call korechen tai paisa kata hoyeche.Ami Sakal people k bolchi Amni jodi "vodaphone" use koren tahole sabdhan. era paisar darkar hole e apnar phone theke kakhon j balance uriye debe keo bolte parbe na ar odike bolle e bolbe ha apni khoroch korechen. ekhne apnar hate to kono proman nei tai.

Vodafone India customer support has been notified about the posted complaint.

View replies

K

Koushik Naikel

from Kolkata, West Bengal

Jan 27, 2016

It was posted on[protected].
So, why show the posted date " on Sep 4, 2014 ".
please correct it

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Outgoing SMS from my number [protected] got blocked from 18th July 2014 without any prior notice. When contacted customer care they say that it cannot be revoked it is blocked by TRAI. Have just sent forward messages to friends and relatives. Help me to solve this issue. I had the same problem 2 months ago, the problem was solved by Vodafone india as soon as I registered the complaint. So I request them to solve this problem as soon as possible

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

my number is [protected] and i purchased new samsung core 2 mobile in which 1 gb for 3 months is given. I contact customer but still the plan is activated so slove the problem is soon as possible. JItendra s Meena Alternative phn no. [protected]

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Amritsar, Punjab

On 29 august I recharge of 126 rs Internet pack of 1 month validity. But till now I did not receive any Internet data. I complain about it but no one help me about that. 27 September is last date for tht pack. Pls provide some help. I did not get any data from Vodafone. I was only receive the msg tht pack is ready but there is no data. My number is [protected] Amritsar pumjab. Do something as soon as possible.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

I am an user of Vodafone Postpaid services for last 6-7 months. I had a 2GB 2g plan unlimited. I was charged Rs. 242 for downloading some wapvilla, shortformat, animation(doesn't know what was that). When I called customer care, they told me that I have accessed chargeable sites but when I asked what are the list of chargeable sites, she didn't told me anything. Please help me. Thanks

Dec 4, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2014

Vodafone India Customer Care's response Hi khan modassir,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1qBzYjI

Regards
Vodafone India

Verified Support

Sep 08, 2014

Vodafone India Customer Care's response Hi Khan Modassir,

We were unable to contact you today at 9:36 AM. Kindly note, we have sent a mail to your registered email Id on 8 Sep 2014. Kindly check
the same.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand

Dear Sir/Mam,

This is inform to you that I, Avnish Kushwah, have been using the Vodafone Postpaid no. [protected](UP West) from July 2013. I am facing a lot of problem with Vodafone and your customer care support, while I get paid my Bills on time. Last month, I was also going to Port my Vodafone number but your Vodafone executive calls me to use Vodafone service.

1. I was using Talk plan Youth 250 from July 2013.

2. In this Talk plan, I was using 1Gb Data Usage free.

3. I get informed on 29Aug.2014 about Talk plan Youth 250 chages to Youth 250 New (500 Mb Data Pack) by your Executive.

4. Vodafone has never informed me about changes in plan on mail as well as on my mobile number.

5. I have already talked to Vodafone on 29 Aug. 2014 regarding this and continuously follow up...till now.

But not getting positive reply...?

I have also query for Data usage, it was 570 Mb on 30 August 2013. If I get already informed regarding this I will not exeed 500 Mb.

My Bill Generated for August 2014 is 990.00 Rs.

Who will be responsible for 70Mb*1024/10*.04= 286.72 Rs.

Request you to Refund my 286.72 Rs. as soon as possible...Unless I will Port my number to other company.

Such types of problems are happening againg and again.

I didn't expect such type of facility given from Vodafone.

Why so???

Regards,
Avnish Kushwah
[protected]

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

i am writing here with a lot a frustration. i had a plan ST_CR_MV_E_Connect_299. which was actually a 600min+1.5gb 2g data free. i am a corporate user. they suddenly changed my plan from 2G to 3G and now they are charging me rs.1687. when communicated them, they were very irresponsive and careless about my problem. they took almost an hour to understand the problem and at the end they sorry sir we can't help u in this .

Dec 2, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2014

Vodafone India Customer Care's response Hi Kalmesh Sajjan,

Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns.
http://bit.ly/1u6bwJn

Regards
Vodafone India

Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 999

deactivated my outgoing calls without giving me any information from this number(9811403509)

Post your Comment

Immediate Attention, disconnection of my postpaid connection

Post your Comment

Amount deduction

Post your Comment

Automatically 3G service activation which is wrong.

Post your Comment

Charges for downloaded

Post your Comment

registration failed

Post your Comment

False deduction of 3g balance

Post your Comment

bill charge of downloading which i had not requested

Post your Comment

Address Change

billing issues

Post your Comment

3g Scam

Post your Comment

Unfair Charges of Download "Wapvilla_ppd."

Post your Comment

Wrongly being charges Rs 30 for mobilart value pack - 9780100290

Post your Comment

deduct my balance automatically

Post your Comment

Outgoing message blocked

Post your Comment

internet plan is not activated

Post your Comment

Internet Recharge Problem

Post your Comment

extra amount

Post your Comment

Refund of 286.72 Rs.

Post your Comment

without informing they have changed the plan

Post your Comment

Related businesses