Vodafone India Complaints & Reviews

Hi, The is Deepak. I have been facing network problem from past 2 days & there is no improvement in network even after contacting customer care executives. There is no response for the call too. Mobile Number: [protected] State: Karnataka Handset: Blackberry 9360 Internet: Blackberry Internet Service(399 monthly plan) Problem: Slow Internet. Note receiving email, not able to browse, whatsapp messages not getting delivered at all. Kindly...

I am writing this complaint after several trials at vodafone customer care and stores to solve my concern and from last two days my outgoing services have also been barred because my bill has gone beyond credit limit, which is because they have not been supportive to give me a solution. For august, i received a bill of Rs.2387 out of which around 1300 is only for internet. i have been using Vodafone prepaid services for a long time but recently...

I am using vodafone from so many years but this time either u should solve my problem or else I have to stop using ur network. I made a recharge of 156 for 3g on 8/9/14 (6.17 pm) but did not got any response so I have to made another small recharge of 9rs for 2g. I have waited for 3 hours. now you are saying that my balance was over written. How it can b over written when it was not been made! I need my recharge amount or the services that...

Team, very much frustrated with the process of verification done ...i was not notified that a representative is coming for verification...no calls at all ... but the disconnected my service for failure in verification... wen called cust. support they inform that the representative had come to my place twice...which is completly a FALSE INFO ... i am at home 24/7 and they insist that they had called me ... which is again a BIG LIE ......

I am using Vodafone connection from 3-4 years, from this i am very frustrated for this unwanted reduction. I have charged Rs. 49 for Internet usage charges in my pos paid bill in August (22/08/2014-08:57:45). Today When I asked to Vodafone they said I have downloaded wapvilla_ppd from Vodafone mobile connect hence charged this amount, but till date i have not download that's like application on my windows phone. Also i have checked my download...

I am using a HSBC CUG connection, phone number [protected] from your company since a long time and have been mostly satisfied with the service. I am not an avid user of the mobile phone and have been getting a bill of around Rs. 200/- each month, even with the data plan. However, I was surprised to see my bill for an amount in excess of Rs. 500/- for the month of August 2014. I called up the customer service department and I found that I had...

I hav taken vodafone post paid connection with 1 gb 3G data free. Wen I received the monthly bill to my surprise they had charged rs177/- as download charges. Wen I checked with customer care they told that this amount of ra 177/- is charges for download and free is only for browsing. Who can use 1 gb data only for browsing with out downloading ?? anything??. This seems to be completely cheating and levying extra charges...

Hi I had requested to deactivate my vodafone no ([protected]) on 15 july 2014 and got a confirmation mail from vodafone on 19 july 2014 that they will deactivate the same with 7 days. But till now they have not deactivated this no and have been generating unnecessary bills since then. Now they have added that bill to my primary vodafone no. and they say they will de-activate my primary no if the bill is not paid. To add on vodafone...

Dear Sir, I activated my internet plan in the month of July-14 for 1GB @ Rs. 100 plan and later on on dated 22/0/2014 I activated unlimited plan for Rs. 299. My Bill no. [protected] dated 05/0/2014 stated my account charging for period 05/07/2014 to 22/07/2014 both amount for the internate monthaly charges ( 05/07/14 to 22/07/14 for 18 days) of Rs. 58.06 and also usage charges for same period for 0.19 GB usage as Rs. 276.28. Also for...

Vodafone, I am disappointed and dissatisfied with the network coverage in my work place. This is not the first time that I am complaining. My phone number is [protected] Your services are causing a lot of discomfort and inconvenience to me as your customer and every time my call drops in the middle of any conversation is very frustrating. Worst part me having to run around places here and there in search of network so that i can...

I was a customer of vodafone for mobile number [protected]. On 20-Jun-2014, vodafone deactivated said mobile number without any notice and reason. I got to know about it when I did not recieve any bill next month as I am abroad. Curiously, I sent email to vodafone for knowing this reason. They emailed back "With regard to your request, we regret to inform that, your above mentioned Vodafone number has already been permanently deactivated...

Dear Concern, I am Using Vodafone number [protected] for more than 5 months this is 3rd time they applied extra charges 169 rs for downloading charges but i am using unlimited free internet as per our discussion with executive they are not able to solve my problem....

Dear concern, I have visited 3 times voda store in Malviya nagar jaipur to resolve my billing issue and to pay my dues of bill amount. My no is [protected] and my complain no is 75158958/808. My first visit was on 25th Aug, second visit was on 30th Aug and my resent visit to clear my dues was on 6th Sept, 2014. Every time i got only goody words from your staff and commitment to resovle in 72 hrs, by today eve and again " you will receive...

This is ridiculous and the worst behavior I ever have seen in my life. In my experience Vodafone is the most useless and fraud company. I have been requesting, informing and calling the customer care regarding the mistakes in my bill. Despite of resolving my problem, you disconnected my number and in return restricted my outgoing calls as well. This is really a harassment for a customer like me. On one hand you increased the limit to...

For the billing cycle before the last one, a customer care rep called me and informed that there is a Internet pack trial offer available for my account. The offer is that 1 GB of internet will be free of charge for that billing cycle and it will be automatically deactivated for the next billing cycle. So I accepted the offer and used 1GB of data for that cycle. In the start of the last billing cycle I phoned vodafone customer care and asked...

Hello, My name is Eliyas - [protected]. Yesterday Vodafone deducted Rs.75 from my account. After asking about this to them, The Reply i got is You downloaded a vuclip video. But I havent Downloaded anything. There is Nothing in my mobile like vuclip. The only thing i use is whatsapp and nothing else. Upon Contacting again and again they said they will refund it in 30 min. But Still I havent received anything. They Noted my complaint but still...

Dear Sir/ Madam, I would like to inform you that an amount of Rs. 26 /- has been deducted from my Account balance on 06.09.2014. I had only accessed my G-Mail Account from my mobile Internet and was quiet astonished to see that the said amount has been deducted only for that purpose. Please reply with reasons in this regard. With regards, Anirban Bhattacharya...

I am an user of Vodafone Postpaid for last1+ years . I have an unlimited download 2G Plan mgossip pack 99 ndtv valuepk 49 wapvilla ppd 49, handygo javagame for 40, mgossip pack 49, wapvilla ppd 49 (doesn't know what was that). When I called customer care, they told me that I have accessed chargeable sites but when I asked what are the list of chargeable sites, she didn't told me anything. Please help me. Thanks...

Hi Madam/ Sir I am Al-Imran Patel Mobile no. [protected]. Referred my friend to your Byculla Vodafone Gallary for new post paid connection. My friend Nazneen had purchase a new Handset. Her new connectionno. is [protected] The customer care Rep Adarsh assisted her in a very pathetic way. Because of him we had to break the warranty of the phone. The slot of the phone was of normal size and Adarsh inserted mini Sim card due to which we...

i am having 100 rupees monthly rental plan with limits of 300MB . I used under limit, but bill comprises more than its monthly rental. I suffered several times with same situation. I went to vodafone store also but as usual server down problem is common there, so i didn't get any fruitful conclusion for my problem. I request you to look into my matter and reduce the extra amount of bill which was not promised by vodafone at the time of...